PRTG Network Monitor and Pulseway compete in the network monitoring and management sector. PRTG Network Monitor appears to have the upper hand due to its comprehensive features suitable for larger infrastructures, whereas Pulseway excels in remote management capabilities.
Features: PRTG Network Monitor offers rapid deployment, scalability, and versatile sensor options, making it robust for detailed network monitoring. It also provides frequent updates to ensure consistent monitoring and alerting capabilities. Pulseway stands out for its remote control, allowing users to manage systems from mobile devices, and its real-time notification features, which are beneficial for monitoring systems efficiently.
Room for Improvement: PRTG Network Monitor could enhance template management, improve graphical interfaces, and support cloud-based monitoring more effectively. License costs are a concern for some users. Pulseway needs an improved GUI, the addition of VOIP monitoring, and enhanced remote desktop management capabilities.
Ease of Deployment and Customer Service: PRTG Network Monitor offers simplicity in deployment due to its straightforward setup, reducing the need for extensive training. Pulseway provides a competitive edge in remote management, simplifying deployments in diverse IT environments. For customer service, Pulseway benefits from quicker response times, while PRTG faces challenges with support hours and geographical limitations, especially for clients outside Europe.
Pricing and ROI: PRTG Network Monitor has higher costs as the network grows, with a model based on sensor requirements. It delivers a comprehensive suite without additional costs for add-ons, offering savings in larger deployments. Pulseway offers competitive pricing favorable for smaller businesses, providing value even with limited budgets. Both products claim ROI through reduced downtime, with PRTG offering in-depth monitoring data and Pulseway providing time savings through remote management efficiencies.
Product | Market Share (%) |
---|---|
PRTG Network Monitor | 4.1% |
Pulseway | 0.2% |
Other | 95.7% |
Company Size | Count |
---|---|
Small Business | 57 |
Midsize Enterprise | 18 |
Large Enterprise | 41 |
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
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