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RSA Authentication Manager vs UserLock comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RSA Authentication Manager
Ranking in Authentication Systems
13th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
UserLock
Ranking in Authentication Systems
29th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (34th)
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of RSA Authentication Manager is 2.7%, up from 2.3% compared to the previous year. The mindshare of UserLock is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
RSA Authentication Manager2.7%
UserLock1.1%
Other96.2%
Authentication Systems
 

Featured Reviews

US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"The technical support has been great; their service is perfect."
"In 2005 we started with a managed authentication service for three small companies with each having approx. 250 users, and now we have 25 large enterprises/government departments with over 150,000 authenticating users and an uptime of nearly 100% over the last five years."
"RSA Authentication Manager is the best available solution."
"The most valuable feature is the SecurID."
"It is a stable solution. I would rate the stability a nine out of ten."
"I have found RSA Authentication Manager to be scalable."
"The single sign-on feature is the most important."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"We found technical support was not very responsive to our requests for assistance."
"We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process."
"The reporting needs to be improved, and they should be delivered by email."
"Perhaps parts of the the user interface should become more intuitive."
"We are not planning on using the solution in the future."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The solution is costly."
"You will be hard-pressed to find better pricing."
report
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920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
11%
Construction Company
11%
Computer Software Company
10%
Financial Services Firm
10%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
Ask a question
Earn 20 points
 

Also Known As

ACE/Server
No data available
 

Overview

 

Sample Customers

Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about RSA Authentication Manager vs. UserLock and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.