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SAP Commerce Cloud vs Virtustream xStream comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Commerce Cloud
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
eCommerce Platforms (4th)
Virtustream xStream
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (27th)
 

Mindshare comparison

SAP Commerce Cloud and Virtustream xStream aren’t in the same category and serve different purposes. SAP Commerce Cloud is designed for eCommerce Platforms and holds a mindshare of 4.7%, down 11.8% compared to last year.
Virtustream xStream, on the other hand, focuses on Infrastructure as a Service Clouds (IaaS), holds 0.8% mindshare, up 0.2% since last year.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
SAP Commerce Cloud4.7%
Adobe Commerce6.1%
Shopify4.6%
Other84.6%
eCommerce Platforms
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Virtustream xStream0.8%
Amazon AWS14.3%
Microsoft Azure8.7%
Other76.2%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Anton Karzhavin - PeerSpot reviewer
Head Of Business Analysis at EffectiveSoft
Platform has supported global rollouts and has delivered faster, more reliable commerce journeys
In my view, SAP Commerce Cloud can be improved as it currently feels too heavy, with customers nowadays expecting solutions to be deployed in months rather than years. This is the most significant issue with SAP Commerce Cloud, which caters primarily to Fortune 500 companies and falls short for mid-sized businesses. I do not have a clear idea on which specific feature they should implement to better serve the smaller business market, despite their several past attempts. Regarding potential improvements for SAP Commerce Cloud, I am not the best person to discuss deployments as I lack a DevOps background. However, I believe the primary enhancement should be in their vision and communication of product benefits. Personally, I have found SAP salespeople to be less friendly compared to their Salesforce counterparts. Their inflexibility regarding discounts and offers might be an area for improvement.
RH
Business Systems Manager at a consultancy with 1,001-5,000 employees
Improves efficiencies, has encryption, and great mission-critical customer support
Previously we had an amateur solution where we were managing on our own data center but we had the management in-house. It was a strategic move to give people who were more competent and with business focus other core initiatives. It was a strategic outsource model. The equipment we were using was out date and at the end of its life cycle, we had to make some transitions, do a hardware replacement, or move on. We moved on to this solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"In one week, we can build a complete e-commerce solution."
"Overall, a request time of two to three months is a very efficient time for creating the E-Commerce session to go live."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"SAP Commerce Cloud enabled them to deliver features much faster and build more digital native experiences, which everyone is waiting for."
"This e-commerce solution represents 70% of the company's income."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"Once we made the move to this solution, we received efficiencies, 100%, 200%, even up to 1000%, depending on some processes."
"The solution has encryption which we did not have before."
 

Cons

"A public cloud solution of this software would open great possibilities."
"The stack needs to be improved; they need to start using more new technologies."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The learning curve is high."
"The support team should improve the response time."
"The product should be accessible to all types of customer, not just the big ones."
"SAP Hybris does not employ the latest technologies. For example, they still use GSP, Tag Files, an older version of Java, no microservices, and no Amazon Web Services."
"Like every other SAP solution, it is very heavy."
"Our account representative was inexperienced, they could improve on how they are managing accounts."
 

Pricing and Cost Advice

"This is an expensive solution."
"The price is too high."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"I don't know the cost, but it can be expensive."
"The price is quite high."
"The solution is expensive."
"The solution is very expensive in Turkey."
"The solution is a bit expensive, we are still negotiating the price."
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Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Financial Services Firm
10%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with SAP Hybris Commerce?
In my view, SAP Commerce Cloud can be improved as it currently feels too heavy, with customers nowadays expecting solutions to be deployed in months rather than years. This is the most significant ...
What is your primary use case for SAP Hybris Commerce?
My main use case for SAP Commerce Cloud involves playing multiple roles, most of which are similar to product owner or product manager, along with a consulting role when I work for EPAM. A specific...
What is your experience regarding pricing and costs for SAP Hybris Commerce?
My experience with pricing, setup costs, and licensing for SAP Commerce Cloud has been significant; only a global company can typically afford Hybris. Many clients share discomfort with revenue-dep...
Ask a question
Earn 20 points
 

Also Known As

SAP Hybris Commerce, Hybris, SAP Hybris on AWS
No data available
 

Overview

 

Sample Customers

NHS 24
Continental, Domino Foods, Florida Crystals, Intel, Lanx, UOL Group
Find out what your peers are saying about Salesforce, Adobe, commercetools and others in eCommerce Platforms. Updated: July 2026.
909,679 professionals have used our research since 2012.