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SAP ERP vs Unit4 Business World comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP ERP
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
109
Ranking in other categories
ERP (2nd)
Unit4 Business World
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
Cloud ERP (7th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. SAP ERP is designed for ERP and holds a mindshare of 9.0%, down 14.4% compared to last year.
Unit4 Business World, on the other hand, focuses on Cloud ERP, holds 3.6% mindshare, up 3.5% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
SAP ERP9.0%
SAP S/4HANA6.2%
Oracle E-Business Suite4.2%
Other80.6%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Unit4 Business World3.6%
Oracle Fusion Cloud ERP21.6%
NetSuite ERP21.3%
Other53.5%
Cloud ERP
 

Featured Reviews

Achmad Dimyati - PeerSpot reviewer
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.
IM
Head Of Operations Support Unit For One Corporate System (Ocs) at CGIAR
Integrated finance and HR have supported growth while support and on-premise limits need work
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite of products. New improvements will include AI agents to automate finance and HR processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP is already working on improvements by doing annual releases with enhancements."
"It gives us full control over each change, to the level of the individual field in a master record, including certificates."
"SAP ERP is the best product for managing all back-office processes in a large organization."
"The valuable feature of SAP ERP is that everything is connected and under one roof, creating a unified system."
"One of the most relevant features is that the product connects to every software, our third parties can integrate through SAP ERP extremely easily, integrate with data transfer and communicate within the solution."
"Their tech support is always good."
"The implementation is very straightforward."
"We can go 100 times our volume of transactions and we won't have any problems with it."
"Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy."
"The Unit4 ERP product is very flexible and can be configured to fit most business processes."
"Unit4 Business World is a reliable product."
"Agresso includes a set of reporting and analytic tools that can be used to create a variety of reports unlike traditional ERP."
"The financial features are the most valuable because we did not have good financial software and our organization had been growing."
"We try not to do customization, but we do configuration, and the configuration is extremely flexible with many options for integrations as well."
"The product's self-service capabilities have benefited our organization."
 

Cons

"There are a lot of manual tasks that are used by a lot of people, so it is a very good candidate for RPA."
"Their support is not clear, and furthermore, even a priority ticket takes a lot of time to resolve."
"SAP is always costlier than other products so I'd like to see the pricing improved for preferred customers."
"The user interface isn't that great."
"Lacks sufficient technical support with slow response times."
"Customizations are a bit expensive."
"The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology."
"SAP is not making a big effort to make it easy to integrate solutions from other vendors. It's not easy at all... Integration is what they can do better."
"I would like to see more flexibility in the customization for us to be able to customize it based on the client's requirements."
"Well, the commercial section is the worst in this company (0/10), al menos in our case."
"Reporting and analytics features must be improved."
"Limited industries covered - Agresso lacks some key modules"
"For people on-premise, customer service is not great. During these 12 years, the quality of support has been a significant issue."
"I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance costs should be reduced."
 

Pricing and Cost Advice

"The licensing costs are slightly on the higher side. They need to make it more competitive."
"SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."
"We pay annually for the use of this solution."
"When we talk about pricing it is expensive. On a scale of one to ten, it would rank a two. There are no additional fees but the user licenses are high."
"The on-premises licensing model comes with annual maintenance whereas the cloud-based licensing model is a yearly subscription. The tool’s pricing is normal and not expensive."
"The pricing is based on the license per user, which I think makes the solution a bit costly...Basically, the prices of the solution are high, and we don't have that much revenue."
"This is a costly product."
"I rate the product's price a seven on a scale of one to ten, where one is cheap, and ten is expensive. SAP ERP is a costly tool."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Outsourcing Company
7%
Construction Company
7%
Financial Services Firm
7%
Comms Service Provider
13%
Outsourcing Company
12%
Manufacturing Company
12%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise31
Large Enterprise78
No data available
 

Questions from the Community

Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What needs improvement with SAP ERP?
To make the product better, I notice that deployment must improve, and so should performance; it should be faster, along with pricing.
What is your primary use case for SAP ERP?
I have not actually used SAP ERP's analytical tools, but I leverage SAP ERP for human capital management. I am using SuccessFactors for that, and SAP ERP's real-time data insights have contributed ...
What needs improvement with Unit4 Business World?
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite o...
What is your primary use case for Unit4 Business World?
We have been using Unit4 Business World on-premises with 10 different research institutes for Finance, HR, Procurement, and Projects. This Unit4 product is no longer supported by Unit4. It is repla...
What advice do you have for others considering Unit4 Business World?
If you are a new customer, you should look at Unit4 SaaS ERPX, which is where Unit4 is focusing most of its development. It has been designed and optimized for the cloud and is more affordable than...
 

Also Known As

No data available
Agresso ERP
 

Overview

 

Sample Customers

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Media Prima Berhad, IKEA, Cranfield University, The Salvation Army, Avis Europe plc, Nando's
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: October 2026.
920,929 professionals have used our research since 2012.