No more typing reviews! Try our Samantha, our new voice AI agent.

SAP SuccessFactors Employee Central vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors Employee...
Ranking in Cloud HCM
16th
Average Rating
8.4
Reviews Sentiment
3.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
UKG
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (4th)
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors Employee Central is 1.1%. The mindshare of UKG is 5.0%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG5.0%
SAP SuccessFactors Employee Central1.1%
Other93.9%
Cloud HCM
 

Featured Reviews

SajidFarooq - PeerSpot reviewer
Senior Consultant at a consultancy with 11-50 employees
Comprehensive payroll and reporting have improved HR insights but still require reduced duplication
There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Employee Central, why is there a need to add the same information in another module of SAP SuccessFactors? This duplication of activities is a concern we have faced. One thing is opened in SAP SuccessFactors Employee Central, and the same activity must be performed in Employee Central Payroll as well. If the product is the same and contains two to three modules, why does SAP require us to perform duplication of work under the same product? The pricing is very high. There is significant competition in the market, and we face challenges in selling the product due to the high prices that SAP is offering. SAP needs to reconsider their pricing strategy.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP SuccessFactors Employee Central is cloud-based, eliminating the need for any infrastructure with readily available data centers, and it is very user-friendly and integrates seamlessly with the Employee Central Payroll and all other talent modules."
"SAP SuccessFactors Employee Central is cloud-based, eliminating the need for any infrastructure with readily available data centers, and it is very user-friendly and integrates seamlessly with the Employee Central Payroll and all other talent modules."
"I find SAP SuccessFactors Employee Central to be user-friendly, with a good UI, accessible through Fiori, making it easy to navigate without using T-codes."
"With just a single click, you can retrieve comprehensive information about an employee, such as their current profile, where they work, how many organizations they have changed, their years of experience, and their capacities and capabilities."
"Customer service is very good when you get their attention."
"Our account manager is fantastic which makes our experience great."
"Technical support is excellent."
"We are able to report on all HR data with ease."
"Although it is vastly different from its earlier siblings, its organization of work places is now much easier since you can cluster everything on one central page."
"Allows us to keep HR functions centralized."
"The payroll functionality allows for immediate correcting of pay stubs."
"We went from tracking our recruiting on an excel spreadsheet to have a well-functioning, process-oriented recruiting program in place!"
 

Cons

"SAP can improve RDP and reports by making them more user-friendly, as there are complex processes in understanding and handling them."
"There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Employee Central, why is there a need to add the same information in another module of SAP SuccessFactors?"
"There were issues with deployment. It was poorly launched due to a lack of personnel on our part."
"Customer service is 5/10, not the best. It is hit and miss; also have had to change AMs to get better response."
"We encountered deployment issues."
"From an implementation standpoint (not at my current organization), taking the time to truly listen and understand unique complexities that might be outside standard capabilities of the system."
"They need to update the open enrollment and life events process, make it more flexible, and update the look and feel."
"This was my first time attending the convention and I was a little dismayed to find out that on the first day of registering that I could only sign up for one hands-on class."
"We did encounter some deployment issues."
"Advanced benefits administration should include more-complex benefit setups (ex: items dependent on something else)."
 

Pricing and Cost Advice

Information not available
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
report
Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Insurance Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Energy/Utilities Company
8%
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What needs improvement with SAP SuccessFactors Employee Central?
There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Emp...
What is your primary use case for SAP SuccessFactors Employee Central?
SAP Business One targets small to medium-sized enterprises, while SAP Cloud ERP targets large enterprises. There is a clear difference between the target markets for these two products. I am curren...
What advice do you have for others considering SAP SuccessFactors Employee Central?
SAP Cloud ERP, previously called Grow with SAP, had its name changed last year in 2025. It is a complete SaaS model ERP with more modules included, such as sales, purchase, production, after-sales ...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Information Not Available
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP SuccessFactors Employee Central vs. UKG and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.