Try our new research platform with insights from 80,000+ expert users

SAP SuccessFactors vs SAP SuccessFactors Learning comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Organizations have mixed ROI results with SAP SuccessFactors, citing cost issues but valuing improved employee experience and multinational benefits.
Sentiment score
6.6
SAP SuccessFactors Learning boosts ROI with streamlined integration, centralized data, and enhanced training, benefiting industries like manufacturing and finance.
 

Customer Service

Sentiment score
6.2
SAP SuccessFactors' customer support receives mixed reviews, excelling in premium services but facing issues with response times and regional coordination.
Sentiment score
6.1
SAP SuccessFactors Learning customer service feedback varies, with communication challenges but improved response times after system enhancements.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
Assistant Manager at Kashiv Biosciences
The support from SAP is good.
Chief Executive Officer at Orane Consulting Pvt Ltd
We have an internal IT team that handles initial level one or level two support.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Scalability Issues

Sentiment score
7.7
SAP SuccessFactors offers scalable, flexible cloud solutions for large organizations, seamlessly integrating with AWS for efficient expansion.
Sentiment score
7.9
SAP SuccessFactors Learning is a scalable, cloud-based platform, praised for user capacity and simple onboarding despite some limitations.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
Assistant Manager at Kashiv Biosciences
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
Chief Executive Officer at Orane Consulting Pvt Ltd
 

Stability Issues

Sentiment score
7.5
SAP SuccessFactors demonstrates strong stability despite occasional downtime and integration issues, consistently scoring 7-9 out of 10 in performance.
Sentiment score
8.0
SAP SuccessFactors Learning is highly rated for stability, reliability, and accessibility, despite occasional technical issues and cloud challenges.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
Manager at a manufacturing company with 1,001-5,000 employees
The solution is absolutely stable.
Chief Executive Officer at Orane Consulting Pvt Ltd
The expectation from a non-IT representative is high.
Assistant Manager at Kashiv Biosciences
 

Room For Improvement

SAP SuccessFactors needs improved customization, better module integration, enhanced AI, and updated tools for global users and pricing models.
SAP SuccessFactors Learning needs UI enhancements, better integration, mobile functionality, improved analytics, and effective support services.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Manager at a manufacturing company with 1,001-5,000 employees
They should implement soft connectors through a marketplace for virtual learning integration with platforms such as Teams, Cisco, and Webex, rather than relying on hard connectors using APIs.
HR at McDonald's
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult.
Chief Executive Officer at Orane Consulting Pvt Ltd
One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Setup Cost

SAP SuccessFactors offers flexible, premium solutions with pricing impacted by user count, modules, and partner selection, suitable for enterprises.
SAP SuccessFactors Learning pricing is costly for small businesses but competitive for larger ones using broader SAP services.
The licensing cost is not expensive now.
Chief Executive Officer at Orane Consulting Pvt Ltd
Pricing is a bit high and on the higher side.
Assistant Manager at Kashiv Biosciences
The licensing costs are quite high, which is a typical scenario for such solutions.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Valuable Features

SAP SuccessFactors offers intuitive UI, AI tools, and robust integration, enhancing HR processes with customizable modules for diverse needs.
SAP SuccessFactors Learning offers accessible, secure, and user-friendly solutions with personalized recommendations and integrated modules for efficient employee performance management.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
Assistant Manager at Kashiv Biosciences
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
Manager at a manufacturing company with 1,001-5,000 employees
The best features of SAP SuccessFactors are workflows, the storyboard, the workforce analytics, and customization in terms of doing those portlets and MDIs, which are much simpler.
Chief Executive Officer at Orane Consulting Pvt Ltd
The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings.
Chief Executive Officer at Orane Consulting Pvt Ltd
SAP SuccessFactors Learning easily interfaces with our other systems.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (2nd)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Learning Management Systems (LMS) (1st)
 

Mindshare comparison

SAP SuccessFactors and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. SAP SuccessFactors is designed for Cloud HCM and holds a mindshare of 10.5%, down 22.2% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 2.7% mindshare, down 9.1% since last year.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors10.5%
Workday10.3%
Oracle HCM Cloud5.6%
Other73.6%
Cloud HCM
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors Learning2.7%
Cornerstone Learn4.2%
Moodle3.9%
Other89.2%
Learning Management Systems (LMS)
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
Renelia Villanueva - PeerSpot reviewer
Vice President & Group Head People & Workplace Management at PLDT Enterprise
Integrated employee data has improved HR coordination but reporting and interface still need work
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done. I have already raised this request to the support team, and they mentioned that the same request has come from other companies.
report
Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.
881,821 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
6%
Manufacturing Company
14%
Retailer
8%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest ...
 

Also Known As

SuccessFactors
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: February 2026.
881,821 professionals have used our research since 2012.