

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
The support from SAP is good.
We have an internal IT team that handles initial level one or level two support.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
The expectation from a non-IT representative is high.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
They should implement soft connectors through a marketplace for virtual learning integration with platforms such as Teams, Cisco, and Webex, rather than relying on hard connectors using APIs.
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult.
One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done.
The licensing cost is not expensive now.
Pricing is a bit high and on the higher side.
The licensing costs are quite high, which is a typical scenario for such solutions.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
The best features of SAP SuccessFactors are workflows, the storyboard, the workforce analytics, and customization in terms of doing those portlets and MDIs, which are much simpler.
The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings.
SAP SuccessFactors Learning easily interfaces with our other systems.
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors | 10.5% |
| Workday | 10.3% |
| Oracle HCM Cloud | 5.6% |
| Other | 73.6% |
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors Learning | 2.7% |
| Cornerstone Learn | 4.2% |
| Moodle | 3.9% |
| Other | 89.2% |

| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 18 |
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
SAP SuccessFactors Learning empowers organizations with AI-driven tools for personalized learning and skills development, aligning corporate objectives with individual employee growth paths.
Harnessing artificial intelligence, SAP SuccessFactors Learning offers a comprehensive platform designed for delivering personalized learning experiences. With its intelligent learning management system, companies can drive employee engagement by aligning personal growth with business aspirations while facilitating continuous learning. The platform provides AI-driven recommendations and ensures compliance with automated training programs. It integrates with SAP Content Stream and Open Content Network partners, providing curated content and guided learning paths.
What are the core features?Industries utilize SAP SuccessFactors Learning to revolutionize employee training and performance management. The platform supports e-learning and classroom training scenarios, enhances recruitment processes, and streamlines onboarding. It fosters competency assessments and certification management, ensuring skilled workforce readiness across diverse sectors.
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