ServiceNow Now Platform vs Temenos Quantum comparison

ServiceNow and Temenos are both solutions in the Rapid Application Development Software category. ServiceNow is ranked #14 with an average rating of 7.9, while Temenos is ranked #31. ServiceNow holds a 1.9% mindshare in RADS, compared to Temenos’s 1.0% mindshare. Additionally, 97% of ServiceNow users are willing to recommend the solution, compared to 81% of Temenos users who would recommend it.

ServiceNow Now Platform

Read 49 ServiceNow Now Platform reviews

1,925 Views
1,425 Comparison Views

97% willing to recommend

Temenos Quantum

Read 15 Temenos Quantum reviews

1,323 Views
582 Comparison Views

81% willing to recommend

ServiceNow Now Platform

Temenos Quantum

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 18, 2024

Temenos Quantum and ServiceNow Now Platform compete in the field of enterprise software solutions, specifically focusing on IT service management and mobile app development, respectively. ServiceNow Now Platform often has the upper hand with its comprehensive features and extensive IT service management tools.

Features: Temenos Quantum offers robust mobile app development, excellent integration capabilities, and robust security features. ServiceNow Now Platform shines with its automation features, comprehensive IT service management tools, and advanced analytics. ServiceNow leads in overall functionality.

Room for Improvement: Temenos Quantum users seek more streamlined workflows, better documentation, and enhanced reporting capabilities. ServiceNow Now Platform users express a need for improved customization options, a more intuitive design, and better mobile interface.

Ease of Deployment and Customer Service: Temenos Quantum is valued for its straightforward deployment process, responsive customer service, and minimal training requirements. ServiceNow Now Platform, while also praised for deployment, is noted for its extensive implementation time, effective customer support, and comprehensive training programs.

Pricing and ROI: Temenos Quantum is recognized for lower setup costs, quicker ROI, and flexible pricing plans. ServiceNow Now Platform, despite higher initial costs, offers long-term value with substantial ROI and comprehensive subscription packages. Users find ServiceNow worth the investment despite higher upfront expenses.

To learn more, read our detailed ServiceNow Now Platform vs. Temenos Quantum Report (Updated: December 2025).

Buyer's Guide

ServiceNow Now Platform vs. Temenos Quantum

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

Large enterprises benefit from ServiceNow's platform ROI, while smaller companies may struggle to justify the cost without full use.

Sentiment score

7.8

Organizations using Temenos Quantum report increased development efficiency, cost savings, improved security, seamless integration, and scalable architecture benefits.

No quotes available

For more quotes and insights, download the ServiceNow Now Platform report

No quotes available

For more quotes and insights, download the Temenos Quantum report

Customer Service

Sentiment score

7.2

ServiceNow Now Platform offers effective, knowledgeable support, praised for expertise, though sometimes varies with regional availability and support level.

Sentiment score

5.7

Temenos Quantum's support is generally helpful with a good ticketing system, but response times and experiences vary.

They generally know what they are talking about.

Srivathsa Ramachandran

Associate director at Accenture

For more quotes and insights, download the ServiceNow Now Platform report

No quotes available

For more quotes and insights, download the Temenos Quantum report

Scalability Issues

Sentiment score

7.8

ServiceNow Now Platform is scalable, customizable, and adaptable, supporting thousands of users with effective integration and minimal performance issues.

Sentiment score

7.0

Temenos Quantum is praised for scalability and performance, supporting 100-1000 users, despite some complexity concerns compared to Flutter or React.

Users can build and modify the platform according to their needs.

SiddharthZunjarrao

Associate Director at KPMG India

It is easily scalable and very powerful in this direction.

reviewer2675172

Product Owner at a computer software company with 51-200 employees

For more quotes and insights, download the ServiceNow Now Platform report

No quotes available

For more quotes and insights, download the Temenos Quantum report

Stability Issues

Sentiment score

8.1

ServiceNow Now Platform is praised for stability, impressive uptime, AI automation performance, and reliable cloud support with integration assistance.

Sentiment score

7.5

Temenos Quantum is stable and reliable with frequent updates, but areas like pending applications and front-end need improvement.

I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.

reviewer2675172

Product Owner at a computer software company with 51-200 employees

ServiceNow Now Platform has improved it since then.

Mayur Patil

Assistant Manager at Wipro Limited

For more quotes and insights, download the ServiceNow Now Platform report

No quotes available

For more quotes and insights, download the Temenos Quantum report

Room For Improvement

ServiceNow's platform needs enhancements in licensing, UI, mobile capabilities, integration, automation, customization, and pricing to improve user experience.

Temenos Quantum requires security, interface, and stability enhancements, better integration, faster support, flexible widgets, and improved development tools.

Historical data isn't as easily available as expected and it requires buying additional licenses for more features.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

It lacks support for rollbacks in case of complex customer processes.

SiddharthZunjarrao

Associate Director at KPMG India

The user interface could be modernized and made more attractive for users.

reviewer2675172

Product Owner at a computer software company with 51-200 employees

For more quotes and insights, download the ServiceNow Now Platform report

No quotes available

For more quotes and insights, download the Temenos Quantum report

Setup Cost

ServiceNow's pricing is high but justified by functionality, with costs varying by user count, modules, and features used.

Temenos Quantum is costly, with prices ranging from $70,000 to $500,000, though some users find it affordable.

ServiceNow Now Platform falls within the more expensive tier of a product.

reviewer2675172

Product Owner at a computer software company with 51-200 employees

ServiceNow Now Platform is an expensive product.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

For more quotes and insights, download the ServiceNow Now Platform report

No quotes available

For more quotes and insights, download the Temenos Quantum report

Valuable Features

ServiceNow Now Platform excels in reliability, automation, and integration, offering robust incident management and user-friendly, scalable solutions.

Temenos Quantum is valued for its user-friendliness, customizability, integration, security, and comprehensive mobile and web development features.

It is extremely powerful and very much customizable, which allows for quick building of solutions around it.

reviewer2675172

Product Owner at a computer software company with 51-200 employees

The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.

SiddharthZunjarrao

Associate Director at KPMG India

The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

For more quotes and insights, download the ServiceNow Now Platform report

No quotes available

For more quotes and insights, download the Temenos Quantum report

Categories and Ranking

ServiceNow Now Platform

Ranking in Rapid Application Development Software

14th

Ranking in Low-Code Development Platforms

9th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No-Code Development Platforms (4th), Business Orchestration and Automation Technologies (14th)

Temenos Quantum

Ranking in Rapid Application Development Software

31st

Ranking in Low-Code Development Platforms

25th

Average Rating

7.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Mobile App Platforms (5th), Mobile Development Platforms (8th)

Mindshare comparison

As of January 2026, in the Rapid Application Development Software category, the mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. The mindshare of Temenos Quantum is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Market Share Distribution
Product	Market Share (%)
ServiceNow Now Platform	1.9%
Temenos Quantum	1.0%
Other	97.1%

Rapid Application Development Software

Featured Reviews

Mayur Patil

Assistant Manager at Wipro Limited

Has supported day-to-day operations through reporting, ticketing, and automation features

I am still using ServiceNow Now Platform. I have worked with Qualys in one of my customers, but not much. I wanted to know whether there is any module of Rubrik in ServiceNow Now Platform. I am an end user and do not work with the solution provided for ServiceNow Now Platform separately. I work with ServiceNow Now Platform. I have not worked with app development capabilities. Regarding the integration capability of ServiceNow Now Platform, I can say it is compatible with most of the technologies for my connectivity with other systems. I cannot comment on analytics insights, as I have not worked on it, so I cannot say it improved my service efficiency. I do not remember if I have worked with something different for the same purpose. My overall rating for this review is eight out of ten.

Read full review

Zain Omer

Software Engineer (Kony-Temenos | Android) at Xpert Digital

Though a secure tool for building applications, there is a need to improve its stability

There is a lot of room for improvement in Temenos Quantum. Temenos Quantum is not quite stable yet. Improvements can be made to make Temenos Quantum stable. Improvements are needed in the solution, considering how my company needs to raise a lot of tickets with the technical support team of Temenos for some basic issues every time. There are some features in Temenos Quantum that I want to be stabilized by Temenos, just like in Android Studio and Xcode. Building an application using Temenos Quantum is not difficult, but my company needs to seek some support for the solution all the time.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

10%

Manufacturing Company

University

Financial Services Firm

28%

Computer Software Company

University

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	3
Large Enterprise	34

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

See all answers

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I find the tool to be quite affordable.

See all answers

What needs improvement with ServiceNow Now Platform?

I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...

See all answers

Ask a question

Earn 20 points

Comparisons

Microsoft Power Apps vs ServiceNow Now Platform

Compared 11% of the time

Pega Platform vs ServiceNow Now Platform

Compared 8% of the time

ServiceNow vs ServiceNow Now Platform

Compared 6% of the time

Unqork vs ServiceNow Now Platform

Compared 6% of the time

Hyland OnBase vs ServiceNow Now Platform

Compared 5% of the time

More ServiceNow Now Platform Competitors

Appzillon Digital Platform vs Temenos Quantum

Compared 34% of the time

Apple iOS SDK vs Temenos Quantum

Compared 6% of the time

OutSystems vs Temenos Quantum

Compared 6% of the time

Jitterbit Vinyl vs Temenos Quantum

Compared 6% of the time

Pega Platform vs Temenos Quantum

Compared 6% of the time

More Temenos Quantum Competitors

Product Reports

Buyer's Guide

ServiceNow Now Platform

January 2026

Download ServiceNow Now Platform product report

Buyer's Guide

Temenos Quantum

January 2026

Download Temenos Quantum product report

Also Known As

No data available

KonyOne, Kony, Kony Quantum

Overview

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Temenos Quantum is a Multiexperience Development Platform (MXDP) that combines ease-of-use and speed of low-code productivity with deep enterprise capabilities for both consumer grade digital experiences across multiple touchpoints and robust backend services for identity, integration, orchestration, business process automation, and business rules management.

Temenos

Sample Customers

experian, beachbody, health partners

Partners FCU, Banco Bolivariano, PSECU, CFG Bank, Commerce Bank

Buyer's Guide

ServiceNow Now Platform vs. Temenos Quantum

December 2025

Free Report: ServiceNow Now Platform vs. Temenos Quantum

Find out what your peers are saying about ServiceNow Now Platform vs. Temenos Quantum and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our ServiceNow Now Platform vs. Temenos Quantum report.

See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.