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ServiceNow Security Operations vs Wiz comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Security Operations
Ranking in Risk-Based Vulnerability Management
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
24
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)
Wiz
Ranking in Risk-Based Vulnerability Management
2nd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
73
Ranking in other categories
Vulnerability Management (1st), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (2nd), Cloud Security Posture Management (CSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st), Compliance Management (1st), Cloud Security Remediation (1st), Application Security Posture Management (ASPM) (2nd), Cloud Detection and Response (CDR) (1st), Continuous Threat Exposure Management (CTEM) (1st), AI Security (4th)
 

Mindshare comparison

As of October 2026, in the Risk-Based Vulnerability Management category, the mindshare of ServiceNow Security Operations is 1.7%, up from 1.2% compared to the previous year. The mindshare of Wiz is 6.3%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Risk-Based Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Wiz6.3%
ServiceNow Security Operations1.7%
Other92.0%
Risk-Based Vulnerability Management
 

Featured Reviews

SH
Freelancer at a media company with 1,001-5,000 employees
Gaining unified control over vulnerabilities has improved governance but pricing and support need work
The market price is slightly high. The pricing should be a little lower because this is a SaaS-based product. Everyone using ServiceNow might be getting many modules, but the overall module cost becomes high with license consumption one by one. I personally see that if ServiceNow is to grow over the next decade, they need to work on the pricing part. Cheap providers are emerging, and in the age of AI, it is evident that the chatbot and the virtual agent features, which are prominent features of ServiceNow, could be completely compromised and replaced by people choosing other tools. If ServiceNow develops a strategy to lower the price and increase the customer base, it could help ServiceNow to grow for another decade. I encountered one issue in ServiceNow Security Operations. The different tools, for example, Tenable and TVM, discovered vulnerabilities that had very limited information when imported. However, the same vulnerabilities from different sources, the TVM and Tenable, had shorter descriptions than what was present in the common vulnerabilities or CVE. If this depends on the implementer, such as Tenable or how other security operations implement them, the text was very limited. Customers were asking questions about why this was happening and if ServiceNow was working properly. The vulnerability information should be updated and the common text should be displayed every time, regardless of how many different tools are used for integration. The vulnerability database should be consistent when it comes to the description to avoid confusion for customers implementing it for the first time. This is an improvement that ServiceNow can make.
Peter Whelan - PeerSpot reviewer
CISO at a computer software company with 1,001-5,000 employees
Improved our security posture thanks to comprehensive visibility
I have contacted Wiz technical support frequently. The support is excellent. We contact via an in-application portal. We can see the support cases we personally open, and also the cases that other people have opened from our company. I appreciate that feature. Generally, support gets back to us within a few days with a good answer. There was one fellow in particular who has been knocking it out of the park. He is a great support person to deal with. We are happy with the support experience. If I were to put Wiz support on a scale from one to ten, I would give them a ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"These features are very seamless, and the workspace along with the unified view of the entire application is something that is very impressive."
"The product's most valuable features include the no-code capability for workflows and flow design, which makes it user-friendly, and the ability to perform advanced configurations."
"I will recommend it to others as it is an enterprise application used by large companies for ticketing purposes."
"This product is a good value for the money."
"ServiceNow Security Operations has helped me in getting more precise results."
"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."
"Basically, everything is consolidated into ServiceNow, so most organizations have configuration items in ServiceNow, ServiceNow has a vulnerability module as well, so it brings in data from third-party tools and it can utilize that data itself in Security Operations."
"The product has a very simple UI, I like the look and feel, and I find it very easy to navigate."
"Wiz Code offers minimum false positive vulnerabilities, which is the best feature and meets expectations for the tool."
"Wiz has allowed me to consolidate tools in my organization, and that consolidation allows us to centralize the security posture from a single tool, which is much simpler for us, without having to go into each of the different providers, and I think that's the main advantage of that part."
"The best features with Wiz Code give you a reasonable picture when it comes to vulnerabilities, which means you see the usual severity levels, you also get to see references on how to remediate vulnerabilities, and the fact that it has a visual dashboard helps all stakeholders, especially folks who need to remediate, to get that picture correctly and then take action."
"I like Wiz's reporting, and it's easy to do queries. For example, it's pretty simple to find out how many servers we have and the applications installed on each. I like Wiz's security graph because you can use it to see the whole organization even if you have multiple accounts."
"The solution is very user-friendly."
"The CSPM module has been the most effective. It was easy to deploy and covered all our accounts through APIs, requiring no agents. Wiz provides instant visibility into high-level risks that we need to address."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"One of the things that Wiz has done well is that there are no agents for the CSPM, at least from what we are doing, and it is very easy to roll out, easy to configure, maintain, and generally it does what it says it does with few issues."
 

Cons

"The dashboard and playbook creation will need to improve"
"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."
"There is room for improvement in terms of developer support and documentation."
"The threat intelligence module needs a better dashboard."
"It would be ideal if there were already integrations available in ServiceNow with third-party tools."
"I would like to see new features added, particularly regarding the incident upgrading part."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."
"There are many improvements that could be made to Wiz Code, but I would point out that sometimes it gives false results, though not every time."
"The dashboards can be better; we have dashboards, but they are really complex and have a lot of information."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"We have an integration with ServiceNow, but Wiz's ServiceNow integration is not the best."
"I have a big improvement in mind for Wiz Code, not a small improvement."
"As for stability, we have seen some issues where our results changed radically from one day to the next, but we had not made radical changes, so we opened a case with support."
"Wiz Code has many features, and I think they could continue to enhance customization according to our requirements."
"The remediation workflow within the Wiz could be improved."
 

Pricing and Cost Advice

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"It is an expensive product."
"This product is a good value for the money."
"The product is more expensive than other solutions."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The pricing is fair and comparable to their competitors. The cost seems to be going up, which is a concern. There are potential savings from consolidating tools, but we're uncertain how Wiz's pricing will change over time."
"The cost of the other solutions is comparable to Wiz."
"The pricing is fair. Some of the more advanced features and functionalities and how the tiers are split can be somewhat confusing."
"The pricing seems pretty simple. We don't have to do a lot of calculations to figure out what the components are. They do it by enabling specific features, either basics or advanced, which makes it easy to select."
"Wiz is a moderately priced solution, where it is neither cheap nor costly."
"Regarding pricing, it’s more than $100k because we have a very big infrastructure. Our environment supports around three thousand people, and we offer business-to-client financial services to around one million clients, so we rely heavily on Wiz."
"If one is cheap and ten is expensive, I rate the tool's price as a five out of ten."
"Based on the features and capabilities, the product pricing seems reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
8%
Comms Service Provider
7%
Healthcare Company
6%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise17
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise14
Large Enterprise53
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Security Operations?
In my opinion, the pricing is quite affordable considering the features, and I do not find it expensive. I would not call it cheap; rather, I am looking at it as a product owner.
What needs improvement with ServiceNow Security Operations?
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show th...
What advice do you have for others considering ServiceNow Security Operations?
For someone looking to use ServiceNow Security Operations, I recommend that they read about the documentation and spend one or two hours familiarizing themselves with FortiGating, and that will be ...
What is your experience regarding pricing and costs for Wiz?
No involvement occurred with pricing, setup cost, and licensing for Wiz since it was a free proof of concept. Approximately 200 licenses were provided for the initiative, but pricing moving forward...
What needs improvement with Wiz?
While Checkmarx may perform better in some deep code scanning aspects, Wiz is considerably easier to use, has a better user interface, and offers a more compelling argument for its use. It is more ...
What is your primary use case for Wiz?
Wiz is being tested to compare against Checkmarx, examining scanning capabilities, native visibility, ease of deployment, and code-level analysis. The proof of concept has completed, and we had int...
 

Also Known As

No data available
Wiz Code, Wiz Defend
 

Overview

 

Sample Customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog  Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz
Find out what your peers are saying about ServiceNow Security Operations vs. Wiz and other solutions. Updated: September 2026.
918,169 professionals have used our research since 2012.