SilkRoad Greenlight [EOL] vs UKG comparison

SilkRoad Greenlight [EOL]

Read 125 UKG reviews

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6,579 Comparison Views

89% willing to recommend

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SilkRoad Greenlight [EOL] and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, SAP, UKG and others in Benefits Administration.

To learn more, read our detailed Benefits Administration Report (Updated: October 2026).

Benefits Administration

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SilkRoad Greenlight [EOL]

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (3rd), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (7th), AI-Agents for HR (5th)

Featured Reviews

it_user720525

Senior Director of Training and Quality at a recruiting/HR firm with 1,001-5,000 employees

Can accomplish more with this tool than with a website or shared drive, yet reporting is weak

A large percentage of our employee base is remote at client locations. A web-based VMS allows anyone to access our catalog, and to work on their professional development, 24/7, regardless of location. I am a single system admin for over 600 users. I can accomplish much more with this tool than with a website or shared drive that doesn't have reporting, assignment, and other capabilities.

Read full review

Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SilkRoad support has been very responsible and helpful."

"The pay policies and approvals are valuable features."

"The payroll functionality allows for immediate correcting of pay stubs."

"The reliability and the expertise which they deliver are wonderful."

"We have not encountered any stability issues."

"We are able to report on all HR data with ease."

"Recruiting BI Talent management"

"With UTM, we have saved so much labor hours by reducing the manual data entry into Excel and then to import into payroll batches."

"Online enrollment has saved a lot of paperwork, reduced errors, improved efficiencies."

More UKG pros

Cons

"The ability to view and report on, then manage data is not very robust."

"Sometimes a system would be down, but it would be quickly resolved."

"Time and attendance are areas with room for improvement."

"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."

"Benefits, deductions, and payroll set up issues have hampered the success of deployment."

"We have encountered scalability issues."

"I wish UltiPro had the functionality as an administrator to view a user's screen or what they are viewing when trying to help troubleshoot if the user is not onsite."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"Customer service is not the most accessible; somewhat confusing."

More UKG cons

Pricing and Cost Advice

Information not available

"The platform is not affordable but also not the most expensive."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"The pricing depends on the number of licenses we buy."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"If you're going for the full suite, it can be fairly pricey."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Construction Company

12%

Outsourcing Company

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

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What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

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What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

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What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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Comparisons

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Compared 46% of the time

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Compared 21% of the time

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Compared 13% of the time

SAP SuccessFactors vs UKG

Compared 8% of the time

SAP HCM vs UKG

Compared 4% of the time

Dayforce HCM vs UKG

Compared 4% of the time

PeopleSoft vs UKG

Compared 3% of the time

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Product Reports

Benefits Administration

Download SilkRoad Greenlight [EOL] product report

Download UKG product report

Also Known As

Greenlight

UKG Pro, UKG Dimensons, UKG Ready

Overview

SilkRoad Learning (GreenLight), a Learning Management System, drives your strategic talent initiatives by developing talent in an engaging format while saving time, reducing costs, and reinforcing compliance.

The SilkRoad Learning LMS is accessible anytime, anywhere; Easy-to-use, it offers dynamic learning catalogs that are customizable to reflect employees’ specific training demands.

With the SilkRoad Learning LMS software, you:

Lower risks of compliance breach
Lower training costs
Facilitate employee training

Rival

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

Sample Customers

Accenture, Citrix, McAfee, Unisys, Alaska Airlines, Amyx, Diamond B Construction, Genscape, Georgiou Group, Lumo Energy, Sanford, Scoot, Rustan Coffee, Wood Group Mustang

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Benefits Administration