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Skype for Business vs Vidyo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
Vidyo
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.9%, down from 13.2% compared to the previous year. The mindshare of Vidyo is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Vidyo1.8%
Other94.3%
Virtual Meetings
 

Featured Reviews

reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.
reviewer2592660 - PeerSpot reviewer
Head of solutions at a healthcare company with 10,001+ employees
Is excellent for video conferencing, with a very high usage rate
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using video conferencing in third-party applications. Feedback from developers could be beneficial for improving these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to mute everyone else is pretty useful when there is a large audience."
"The public telephony feature reduces hard phone costs and RGS is like a call centre feature."
"There are free versions of the solution available."
"The security seems good."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"Skype Business is the best program that performs this type of service, and it is a benchmark in the market."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"The stability was good; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
"There is no reason not to use cloud-based solutions these days (such as Zoom, Fuze, GoToMeeting or even Lync/Office365)."
"I think for the companies with remote offices, they will experience a serious saving on travel costs."
"Vidyo is excellent for video conferencing, with a very high usage rate alongside Epic Solutions."
 

Cons

"The cost of Skype for Business has room for improvement."
"The stability could be improved."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"Voice telephony and video calls utilize lots of bandwidth."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"We can't rely on Skype for that and that's why we sometimes use Google Meet instead."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app."
"As a partner, I don't have direct access to Vidyo support document resourses."
 

Pricing and Cost Advice

"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We purchased an open license."
"Our company pays for a license for us to use the solution."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"It may be considered costly for certain markets, such as in India."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"A license is required to use the solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
Information not available
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893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Comms Service Provider
11%
Marketing Services Firm
11%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise19
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
What is your experience regarding pricing and costs for Vidyo?
The financial model of Vidyo is different. It can be expensive and is not cheap, but the pricing can be better negotiated depending on usage. It depends on how it aligns with your business model an...
What needs improvement with Vidyo?
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using vide...
What is your primary use case for Vidyo?
We use Vidyo for telemedicine. It is integrated into our telehealth solutions, specifically with Epic Solutions in the United States. In health care, telemedicine is not an option anymore; it is a ...
 

Comparisons

 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
VidyoConferencing
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Mercy, Ricoh, Rubbermaid, Philips, Hitachi Inspire, Vedder Price, Carnegie Mellon University, 2Internet, Arizona State University, Ontario Telemedicine Network, GAP
Find out what your peers are saying about Skype for Business vs. Vidyo and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.