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Skype for Business vs Vidyo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
Vidyo
Ranking in Virtual Meetings
10th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.8%, down from 11.6% compared to the previous year. The mindshare of Vidyo is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.8%
Vidyo1.9%
Other94.3%
Virtual Meetings
 

Featured Reviews

MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
reviewer2592660 - PeerSpot reviewer
Head of solutions at a healthcare company with 10,001+ employees
Is excellent for video conferencing, with a very high usage rate
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using video conferencing in third-party applications. Feedback from developers could be beneficial for improving these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are free versions of the solution available."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"The calling features are the most valuable, especially now as we are working remotely because of this pandemic."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"Skype for Business is a scalable solution and we have approximately 350 people using this solution across all departments."
"Since introducing Microsoft Lync, our users can now call other Lync users in other organizations."
"The most valuable feature is stability."
"The initial setup is not overly difficult; it's pretty straightforward in general and the deployment is also quick and only takes a minute or so."
"Vidyo is excellent for video conferencing, with a very high usage rate alongside Epic Solutions."
"There is no reason not to use cloud-based solutions these days (such as Zoom, Fuze, GoToMeeting or even Lync/Office365)."
"I think for the companies with remote offices, they will experience a serious saving on travel costs."
 

Cons

"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"The cost of Skype for Business has room for improvement."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"There have been a few issues working with vendor."
"Going forward, I would like to see better call quality and reliability."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"The video quality could be improved, possibly due to internet connection issues."
"As a partner, I don't have direct access to Vidyo support document resourses."
"There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app."
 

Pricing and Cost Advice

"Skype for Business' pricing is reasonable."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The solution is priced fairly."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"I am using a corporate account for which I have not made any payments."
"I use the product's open-source version."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
13%
Comms Service Provider
10%
Marketing Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
What is your experience regarding pricing and costs for Vidyo?
The financial model of Vidyo is different. It can be expensive and is not cheap, but the pricing can be better negotiated depending on usage. It depends on how it aligns with your business model an...
What needs improvement with Vidyo?
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using vide...
What is your primary use case for Vidyo?
We use Vidyo for telemedicine. It is integrated into our telehealth solutions, specifically with Epic Solutions in the United States. In health care, telemedicine is not an option anymore; it is a ...
 

Comparisons

 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
VidyoConferencing
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Mercy, Ricoh, Rubbermaid, Philips, Hitachi Inspire, Vedder Price, Carnegie Mellon University, 2Internet, Arizona State University, Ontario Telemedicine Network, GAP
Find out what your peers are saying about Skype for Business vs. Vidyo and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.