No more typing reviews! Try our Samantha, our new voice AI agent.

Skype for Business vs Webex Meetings with AT&T comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.9%, down from 8.6% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Webex Meetings with AT&T1.7%
Other94.4%
Virtual Meetings
 

Featured Reviews

MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
Stable connection and user-friendly interface; valuable technical support
I mostly use this solution for meetings, interviews, or technical discussions The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable. The features I think can be improved are integrations with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance is pretty good, this is a mature application with no bugs, and I have no complaints."
"Skype for Business and video conferencing makes it easier to work from home."
"The product's initial setup phase is very easy."
"Since introducing Microsoft Lync, our users can now call other Lync users in other organizations."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"The solution is stable and scalable."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"It made it simple for users to join, work together, and share screens."
"Installation was straightforward."
"Having Webex has been crucial for maintaining our training programs during COVID."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"Webex Meeting's most valuable features are screen-sharing and remote access."
 

Cons

"There have been a few issues working with vendor."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"There were stability issues and scalability issues."
"Our user base has struggled for adoption, as using Skype audio is not a very consistent experience due to the diverse networks that they are on (home office, corporate office, and branch office networks)."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"I don't recall coming across any big missing features."
"There is normal interface of software, it should be user friendly and eye catchy."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"It would be nice if there were more integrations available."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"It could be more secure."
 

Pricing and Cost Advice

"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"We purchased an open license."
"Our company pays for a license for us to use the solution."
"Previously, I did not use another solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"It may be slightly costly, but the features are awesome."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
Ask a question
Earn 20 points
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Information Not Available
Find out what your peers are saying about Skype for Business vs. Webex Meetings with AT&T and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.