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Skype for Business vs Webex Meetings with AT&T comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Ranking in Virtual Meetings
10th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 4.8%, down from 11.8% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business4.8%
Webex Meetings with AT&T1.6%
Other93.6%
Virtual Meetings
 

Featured Reviews

reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.
Bryant Carthan - PeerSpot reviewer
Branch Head, Training Branch at United States Marine Corps
It integrates well with our learning management system, but the break-out rooms are a little rough around the edges
There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has improved the flexibility of meetings for our organization, increasing our communication channels and putting everything in one place from sharing to team management, which makes everything easy."
"The solution is scalable and is capable of working on every appliance on every operating system."
"People are now able to virtually collaborate with their staff and have a conference call."
"We have no problems with the stability of Skype for Business."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The ability to mute everyone else is pretty useful when there is a large audience."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"Installation was straightforward."
"Having Webex has been crucial for maintaining our training programs during COVID."
 

Cons

"The technical support from Microsoft needs to be improved."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"There are issues with the bandwidth, particularly for external meetings,"
"I would like to see an updated user interface and layout even though no functionality is missing."
"There were stability issues and scalability issues."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"There are not many options, in terms of some other third-party integration."
"It could be more secure."
"It would be nice if there were more integrations available."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"It could be more secure."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
 

Pricing and Cost Advice

"It may be considered costly for certain markets, such as in India."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"I use the product's open-source version."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"We purchased an open license."
"The licensing is billed on a yearly basis."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Marketing Services Firm
15%
Comms Service Provider
12%
Manufacturing Company
12%
Construction Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise19
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Webex Meetings with AT&T?
We initially started the virtual meetings at AT&T with an internal solution,and then many new players came into the market, like XOAM and Skype. We evaluated the solution and what we currently ...
What advice do you have for others considering Webex Meetings with AT&T?
I would recommend it since it was easy for us to use and integrate. The easy installation and the capabilities to expand and manage many users were top priorities in making the decision and recomme...
What is your experience regarding pricing and costs for Webex Meetings with AT&T?
Pricing is very competitive because it didn't change much since they were already in the market when other players came in.
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Information Not Available
Find out what your peers are saying about Skype for Business vs. Webex Meetings with AT&T and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.