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Software AG ARIS Robotic Process Automation vs Verint Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
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Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Software AG ARIS Robotic Pr...
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
49th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Software AG ARIS Robotic Process Automation is 0.8%, up from 0.4% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
Software AG ARIS Robotic Process Automation0.8%
Verint Robotic Process Automation0.9%
Other93.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Eliot Mthimunye - PeerSpot reviewer
Lead Enterprise Architect at Eskom Ltd
Automation has reduced manual reporting tasks and improved delivery speed
Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI. I see some improvements there and it can definitely be enhanced. Maybe even leveraging the cloud product rather than having Software AG ARIS Robotic Process Automation running on your local network would help. Because now you need to connect through a VPN. I understand because organizations don't want to share their data. However, using it as a subscription service can help to connect from anywhere. But then you just need to make sure that the data also complies with the POPI Act and all of those other acts for protecting the data.
Raun Kilgo - PeerSpot reviewer
Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We automated one process that was running with 109 people and reduced it down to 69 with automation."
"Automation Anywhere is the best among all other automation tools available in the market such as Power Automate and UiPath."
"The integrations with the OCR engines in Automation Anywhere are quite powerful, and they have helped us in many projects."
"Our onboarding process was pretty good. We got access to all software that we needed to learn and utilize. The Automation Anywhere University is really good. In our business, the person who was onboarding us helped us to understand how to create a center of excellence and what verticals we needed to improve. So, the support was there. We are gradually becoming a center of excellence ourselves."
"We can access it anywhere. E.g., I can access dashboard from my Control Room on my mobile app using Automation Anywhere."
"Toward this life cycle, we have a very structured approach of governing, monitoring, and tracking, that's the approach we have taken. Insights we gain from this governance, we apply towards automation strategy and implementations. We've done this for many clients across the globe. We are happy to share those experiences with some of you as well."
"The general features, that we can automate a task that takes hours into minutes, are valuable."
"I have seen improvements across the board since using Automation Anywhere, and I can definitively say that it has saved us time, reduced errors, and improved team efficiency."
"The automation features of Software AG ARIS Robotic Process Automation have assisted us to deliver quickly, especially if you have captured everything on ARIS, then you just need to run a report, and some of the elements are automated."
"Verint probably works better for us because it originated in the call center world."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"Business processes are more complex and require experts to be brought in to automate."
"The quality and speed of Automation Anywhere's support need significant improvement."
"The setup process is not easy compared to the competition, and this can be a barrier to entry."
"AI would enable improved automation and faster training times that would be reduced from one month to one week."
"I would like better support. The technical support is mediocre. The support is sometimes really good, and sometimes it is really bad."
"This solution should be more user-friendly so that our clients can take a bot that we have developed for them, and then run it by themselves."
"Sometimes, while recording, the screen hangs and we are not able to perform any actions during that time."
"Automation Anywhere could be improved by staying more current with Microsoft products through packages."
"Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."
"I've seen the price vary by whether the client is going to scale and adopt a tool."
"I don't deal have cost specifics but I can say it is a tool that provides value for the money."
"I think the solution's pricing is reasonable."
"Their licensing processes are in par with most industry standards."
"Automation Anywhere's pricing is significantly higher than other RPA solutions."
"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Software AG ARIS Robotic Process Automation?
Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI. I see...
What is your primary use case for Software AG ARIS Robotic Process Automation?
With the specific use cases that I'm using Software AG ARIS Robotic Process Automation for, I think I can give it an ...
What advice do you have for others considering Software AG ARIS Robotic Process Automation?
That's it for now regarding additional features I would like to see. With AI being the current buzzword, I think it c...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ARIS Robotic Process Automation, ARIS RPA
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
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Find out what your peers are saying about UiPath, Automation Anywhere, Fortra and others in Robotic Process Automation (RPA). Updated: October 2026.
920,929 professionals have used our research since 2012.