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SolarWinds AppOptics vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds AppOptics
Ranking in Cloud Monitoring Software
44th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (56th), IT Infrastructure Monitoring (62nd)
ThousandEyes
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of SolarWinds AppOptics is 1.1%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.9%
SolarWinds AppOptics1.1%
Other97.0%
Cloud Monitoring Software
 

Featured Reviews

John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The sum solution, NTA, and DPA."
"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."
"Technical support is always live and they're supportive."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The reporting of the solution is very good."
"AppNeta provides a range of products, all based around intelligent network testing algorithms."
"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."
"I have found the most valuable feature is application performance management."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"We have only had good experiences with support, as they are helpful and responsive, and we are quite happy with the level of attention we get when we have issues."
"The solution's most valuable feature is network security."
"The advice I would give to those looking into using ThousandEyes is about the possibilities it offers to the operations teams, as ThousandEyes is an extremely powerful solution that makes operations able to detect issues effectively."
"ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The features I like the most about ThousandEyes are the visualizations that let you see how the call flow went and how many hops it took and everything."
 

Cons

"AppOptics would benefit from having a much more centralized view."
"The support is not too bad, but also not very good—it's quite standard."
"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."
"The solution should be more user-friendly."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I would like to see more integration with other tools that are available on the market."
"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The guest portal is hard to use."
"The solution's network and reporting could be improved."
"Presently, it lacks the ability to integrate with other Cisco products."
"ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It's an expensive solution."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly."
 

Pricing and Cost Advice

"I believe the current licensing cost is reasonable."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"It is a quite expensive solution."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
12%
Outsourcing Company
9%
Comms Service Provider
6%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Also Known As

AppOptics, SolarWinds TraceView, Librato
No data available
 

Overview

 

Sample Customers

TraxoCovea Insurance BTE TechnologyDatarista
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds AppOptics vs. ThousandEyes and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.