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SonicWall TZ vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
SonicWall TZ offers quick ROI with low costs, boosts productivity, enhances security, and provides cost-effective benefits for small businesses.
Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
That is a reason to buy a firewall, and it is challenging to put a monetary value on security.
Administration IT at a engineering company with 11-50 employees
 

Customer Service

Sentiment score
5.0
SonicWall TZ customer service has mixed reviews, praised for availability but criticized for wait times and problem resolution.
Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
Customer service is excellent.
Administration IT at a engineering company with 11-50 employees
SonicWall Sentry team will manage our firewall.
Project Engineer at IT Solution
I would rate SonicWall TZ's technical support as good but not at the level of other enterprise-level firewall vendors out there.
Senior Pre-sales and Solutions Engineer - Cyber Security at Enterprise Technology (Pvt) Ltd
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
 

Scalability Issues

Sentiment score
6.6
SonicWall TZ is scalable for small to medium environments, but accurate sizing and cost concerns are crucial for larger needs.
Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
Whenever we want to change the licensing, we can do it at any time.
Project Engineer at IT Solution
There are some problems with the scalability of SonicWall TZ with the firmware.
Senior Pre-sales and Solutions Engineer - Cyber Security at Enterprise Technology (Pvt) Ltd
 

Stability Issues

Sentiment score
6.5
SonicWall TZ is stable with minor issues; performance improves with updates, though updates can sometimes temporarily affect stability.
Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
In terms of stability, SonicWall doesn't have performance issues.
CTO at Exceed NetSec LLC
SonicWall TZ rates 10 out of 10 for stability.
CEO at Kapstone Technological Services LLP
SonicWall TZ is definitely stable and offers a good value for money.
Administration IT at a engineering company with 11-50 employees
 

Room For Improvement

SonicWall TZ needs user interface improvements, better threat intelligence, enhanced support, bundled VPN licenses, and stability and performance updates.
Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
Integration with other vendors, especially with VPNs, can be challenging and requires more effort when configuring.
CTO at Exceed NetSec LLC
What could be improved about SonicWall TZ is the threat intelligence, which by far is not at the level of vendors such as Fortinet, Palo Alto Networks, and Check Point.
Senior Pre-sales and Solutions Engineer - Cyber Security at Enterprise Technology (Pvt) Ltd
SonicWall TZ could benefit from newer technology.
Administration IT at a engineering company with 11-50 employees
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
 

Setup Cost

SonicWall TZ offers competitive pricing and flexible licensing, but total costs can rise due to subscriptions and feature add-ons.
Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
More licenses are required to purchase the perpetual license for SSL VPN and Global VPN.
Pre Sales at ITCG SOlutions Pvt Ltd
When comparing similar products across vendors, there may be a small difference in cost.
CTO at Exceed NetSec LLC
I would also position its pricing as a three, where one is the lowest price and ten is the highest.
Administration IT at a engineering company with 11-50 employees
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
 

Valuable Features

SonicWall TZ provides robust security, user-friendly management, and cost-effective solutions with VPN, filtering, and threat prevention.
Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
For SMB segments, SonicWall performs well.
CTO at Exceed NetSec LLC
It was beneficial during COVID for remote work through its VPN functionality.
Administration IT at a engineering company with 11-50 employees
The advanced gateway security features such as web filter, application control filter, IPS, ideas, gateway antivirus, anti-spyware, and botnet filter are valuable.
Pre Sales at ITCG SOlutions Pvt Ltd
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
The way the rule sets are configured makes it an easily understandable way to manage.
Managing Consultant at Affordable IT
 

Categories and Ranking

SonicWall TZ
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
86
Ranking in other categories
Firewalls (26th)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
Unified Threat Management (UTM) (10th)
 

Featured Reviews

Fernando Kavindra Fernando - PeerSpot reviewer
Senior Pre-sales and Solutions Engineer - Cyber Security at Enterprise Technology (Pvt) Ltd
Web filtering and traffic balancing have improved security for SMBs but threat insight still needs work
I assess the machine learning capabilities of SonicWall TZ in proactive threat detection to not be at the level of other vendors such as Palo Alto Networks, Fortinet, and Check Point. It is somewhere in between, so I would not recommend it for a large enterprise-level organization to rely on because it is not at that level. SonicWall TZ's content filtering service is reliable. We have used it, but it is not very reliable compared to brands such as Fortinet, Palo Alto Networks, or Check Point. What could be improved about SonicWall TZ is the threat intelligence, which by far is not at the level of vendors such as Fortinet, Palo Alto Networks, and Check Point. Their threat intelligence needs to be improved, as does the GUI, which is not as user-friendly compared to devices such as Fortinet. They could learn from their competitors by making the product more user-friendly. The product interface is not that user-friendly. By adopting a more user-friendly GUI, improving threat intelligence, and enhancing the available guides would be beneficial. In my understanding, in some cases, the KB articles and knowledge articles were not that efficient. They were useful, but they could have been more precise with the knowledge base articles. They need to provide more information about SonicWall TZ, specifically more documentation and more troubleshooting articles. Other than the threat intelligence and the user-friendly GUI, there are no other additional features that I can think of for SonicWall TZ in the future or at least in the next release to make it more competitive.
SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
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Top Industries

By visitors reading reviews
Construction Company
9%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise15
Large Enterprise14
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
 

Questions from the Community

Would you choose Fortinet Fortigate or Sonicwall TZ?
I’ll say it depends on your needs. Fortinet FortiGate and SonicWall TZ are both next-gen firewalls (NGFW) with similar basic features. However, Fortinet offers more performance, scalability, and in...
What is your experience regarding pricing and costs for SonicWall TZ?
The price is normal. It is a nominal cost for an SMB TZ used for SMB businesses. However, more licenses are required to purchase the perpetual license for SSL VPN and Global VPN. Only one SSL VPN a...
What needs improvement with SonicWall TZ?
I assess the machine learning capabilities of SonicWall TZ in proactive threat detection to not be at the level of other vendors such as Palo Alto Networks, Fortinet, and Check Point. It is somewhe...
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
 

Also Known As

Dell SonicWALL TZ
No data available
 

Overview

 

Sample Customers

AeroM_xico Delta TechOps, Unimat
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about SonicWall TZ vs. Sophos Cyberoam UTM and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.