SOTI XSight vs Workspace ONE UEM comparison

SOTI and Omnissa are both solutions in the Remote Access category. SOTI is ranked #44, while Omnissa is ranked #10 with an average rating of 8.0. SOTI holds a 0.6% mindshare in VUS, compared to Omnissa’s 4.0% mindshare. Additionally, 84% of Omnissa users are willing to recommend the solution.

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Executive Summary

We performed a comparison between SOTI XSight and Workspace ONE UEM based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SOTI XSight vs. Workspace ONE UEM Report (Updated: June 2026).

Buyer's Guide

SOTI XSight vs. Workspace ONE UEM

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of SOTI XSight is 0.6%, up from 0.1% compared to the previous year. The mindshare of Workspace ONE UEM is 4.0%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.3%
Workspace ONE UEM	4.0%
SOTI XSight	0.6%
Other	89.1%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Ronnayot Leangumnuay

Chief Solutions and Services Officer at OGA SynCom Co., Ltd.

Ensures device availability and prevents failures through predictive diagnostics

The most valuable feature of SOTI XSight is its Mobile Device Management (MDM) capabilities, which provide visibility on all devices and help ensure 100% availability by preventing failures. If a device fails, productivity decreases, so ensuring they are operational is crucial. The remote control and diagnostic features save time and expenses related to sending people on-site for support. Furthermore, the ability to predict which device needs attention based on log files, thereby preventing incidents, is highly beneficial.

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Vishal Bhatia

Trainer/Consultant at Koenig Solutions Pvt. Ltd.

Effective product tracking and monitoring enhances daily operations despite needing documentation improvement

The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."

"What I appreciate about Microsoft Intune is that it is easy for me to deploy software to an environment with 600 laptops."

"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."

"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."

"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."

"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."

"Technical support, in general, has been quite helpful."

"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."

More Microsoft Intune pros

"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."

"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."

"This product enables us to replace all existing stores PDA running windows CE with iPod touch."

"It's a large enterprise platform that offers many tools."

"One of the features that I enjoyed most was the integration with Azure AD because I could use VMware Identity Manager to standardize the User Principal Name coming from Active Directory. You have Azure AD Connect to do that. In between, if you have vIDM handling it, you can easily get the synchronization of users into your VM and standardize the User Principal Name. If you require quality assurance for handling it, you can actually count on the vIDM to do so. That was one of the main things I enjoyed about the product."

"VMware provides a wide range of services that are second to none."

"From a remote management perspective, I like the management and the inventory."

"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."

"The most valuable feature is the security policies."

"If a customer requires a true solution then I would say VMware is the right choice."

More Workspace ONE UEM pros

Cons

"Some enrollment features could be improved."

"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."

"One area where Microsoft Intune could be improved is troubleshooting, as it sometimes takes time to identify the exact cause when application deployments or policy assignments do not work as expected."

"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."

"If your MDM has to be really specific, perhaps Intune is not the better option."

"There are areas that have room for improvement in Microsoft Intune, particularly regarding integrations."

"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."

"Microsoft Intune could be improved by adding short video tutorials or direct links to Microsoft articles in the information button."

More Microsoft Intune cons

"The technical support by SOTI is only average."

"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."

"I would like better integration for deploying programs with binary files."

"The only downside to the solution is that the dashboard is very confusing."

"The app installer is something that they should really change. It creates a lot of confusion for the user."

"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."

"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."

"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."

"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."

"Customer Service: This is an area that could use some improvement. We have had a few incidents where the level of support was not what it was pictured to be."

More Workspace ONE UEM cons

Pricing and Cost Advice

"The licensing costs we leave up to the customer and these vary from one to another."

"It is expensive. The cost depends on the license that we choose."

"Microsoft Intune is expensive."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

More Microsoft Intune pricing and cost advice

Information not available

"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."

"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."

"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."

"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."

"The cost is a little bit high."

"The price of VMware Workspace ONE is reasonable."

"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."

"The solution is more expensive than Intune."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

No data available

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	22
Large Enterprise	60

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for SOTI XSight?

The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...

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What needs improvement with SOTI XSight?

The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...

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What is your primary use case for SOTI XSight?

I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

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What needs improvement with VMware Workspace ONE?

For instance, if a customer uses multiple platforms like Android and iOS, the solution has different features due to ...

See all answers

Comparisons

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Samsung Knox vs Microsoft Intune

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TeamViewer vs SOTI XSight

Compared 52% of the time

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Jamf Pro vs Workspace ONE UEM

Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 4% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 4% of the time

Horizon 8 vs Workspace ONE UEM

Compared 3% of the time

BlackBerry Enterprise Mobility Suite vs Workspace ONE UEM

Compared 2% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

June 2026

Download SOTI XSight product report

Buyer's Guide

Workspace ONE UEM

May 2026

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

SOTI XSight is designed for real-time diagnostics and troubleshooting of mobile devices in enterprise environments. It offers insights into device performance, network connectivity, and application usage while simplifying device management and reducing downtime.

SOTI XSight provides detailed device analytics and proactive monitoring tools, making it ideal for enhancing operational efficiency and ensuring smooth device functionality. Its real-time troubleshooting capabilities and remote control features allow for swift problem resolution. The platform integrates seamlessly with existing systems, offering extensive operational visibility through customizable dashboards and robust reporting features. However, users have noted the need for better data analytics capabilities, improved performance, and a simplified setup process. Enhancing customer support and providing more comprehensive documentation would greatly improve the overall experience.

What are the key features of SOTI XSight?

Detailed Device Analytics: Provides comprehensive insights into device performance and application usage.
Real-Time Troubleshooting: Facilitates immediate resolution of device issues to minimize downtime.
Proactive Monitoring: Continuously monitors device health and performance, preventing potential problems.
Seamless Integration: Easily integrates with existing enterprise systems for streamlined operations.
Customizable Dashboards: Allows users to create personalized views of critical data for informed decision-making.
Robust Reporting: Generates detailed reports to enhance analytical and decision-making processes.

What benefits and ROI should users expect from SOTI XSight?

Reduced Downtime: Minimizes device-related disruptions, ensuring smooth business operations.
Enhanced Efficiency: Streamlines device management processes, saving time and resources.
Informed Decision-Making: Provides actionable insights through detailed analytics and reports.
Improved Device Performance: Ensures devices run optimally, boosting productivity.

In healthcare, SOTI XSight supports medical professionals by ensuring mobile devices used in patient care are functioning correctly. In logistics, it helps manage devices used for tracking shipments, while in retail, it maintains the smooth operation of mobile POS systems. Each industry benefits from the platform's ability to enhance efficiency and reduce downtime.

SOTI

Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.

Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.

What are the most important features?

Easy-to-use interface: Simplifies device management for diverse platforms.
Policy-driven control: Enables automated compliance and security enforcement.
Multi-platform support: Manages iOS, Android, Windows, and Mac devices efficiently.
Advanced app and content management: Facilitates smooth deployment and regulation of applications.
Secure remote access: Ensures security for remote device management.
Single sign-on: Simplifies authentication processes.
Third-party tool integration: Expands functionality with external tools.

What key ROI factors to consider?

Device security: Protects sensitive data on mobile devices.
Centralized management: Streamlines operations for device monitoring and compliance.
Scalability: Supports growing business needs with ease.
User experience: Offers intuitive management tools for minimal training requirements.

Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

SOTI XSight vs. Workspace ONE UEM

June 2026

Free Report: SOTI XSight vs. Workspace ONE UEM

Find out what your peers are saying about SOTI XSight vs. Workspace ONE UEM and other solutions. Updated: June 2026.

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