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SOTI XSight vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
355
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SOTI XSight
Ranking in Remote Access
45th
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Virtual Meetings (3rd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of SOTI XSight is 0.5%, up from 0.1% compared to the previous year. The mindshare of TeamViewer is 8.6%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.6%
Microsoft Intune7.1%
SOTI XSight0.5%
Other83.8%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
RL
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
Ensures device availability and prevents failures through predictive diagnostics
The most valuable feature of SOTI XSight is its Mobile Device Management (MDM) capabilities, which provide visibility on all devices and help ensure 100% availability by preventing failures. If a device fails, productivity decreases, so ensuring they are operational is crucial. The remote control and diagnostic features save time and expenses related to sending people on-site for support. Furthermore, the ability to predict which device needs attention based on log files, thereby preventing incidents, is highly beneficial.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Microsoft Intune, we set up the device within 20 to 30 minutes, reducing the provisioning time by 70 to 80%, and it has also reduced the IT workload by 40 to 60%."
"Autopilot is the most valuable feature."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices."
"It's really easy to access."
"Generally for the organization, Microsoft Intune has been a good investment for managing a lot of the company resources, saving a lot of money compared to using the on-premises version of the software."
"Microsoft Intune helps secure hybrid work by allowing organizations to manage and secure devices remotely."
"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."
"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."
"Their tech support is really good."
"TeamViewer Business is one of the best tools that we use in my organization for support, especially when our customers troubleshoot."
"From my perspective, the most important is the login, and in my opinion, the user interface is good."
"TeamViewer Business has positively impacted my organization because it saves time, as I don't have to go to the customer's place to make some connections or configurations; I can make it remote and very easy."
"I would advise others this is the best solution for administrators or IT personnel."
"Nothing else compares to it at the same level."
"The solution is user-friendly and very flexible."
"TeamViewer Business does a lot in the enterprise part and has many features that can be used in big organizations, and it is able to assist on the network side, monitoring, security side, and remote side, making it a good platform and solution to use."
 

Cons

"In an upcoming release, I would like to see some kind of analytics report."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"I would like some integration with the Microsoft reporting platform Power BI."
"Packages on different identity provider platforms that are not supported present challenges for package installation."
"Those are the two features that did not impress me much, and currently with other customers I am improving them with Microsoft directly."
"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."
"There are some areas of improvement for Microsoft Intune, including faster policy sync so changes can apply quicker, a simpler interface, better reporting with more details and clear insight, improved troubleshooting, clearer error messages and logs, and stronger support for macOS and Linux, alongside better cross-platform features."
"The solution does require maintenance, and it is complex to maintain, especially regarding updates, patching, and releases."
"The technical support by SOTI is only average."
"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"The installation and the update agent could improve."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"Sometimes it lags."
 

Pricing and Cost Advice

"Every customer used to purchase licenses based on their needs."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"For organizations that are a Microsoft shop, the pricing is compelling."
Information not available
"I used the free version of TeamViewer."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"There is a free and paid version of this solution. I am currently using the free version."
"TeamViewer is $600 or $700 per port per year..."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
No data available
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business149
Midsize Enterprise60
Large Enterprise177
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise36
Large Enterprise36
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for SOTI XSight?
The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...
What needs improvement with SOTI XSight?
The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...
What is your primary use case for SOTI XSight?
I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about SOTI XSight vs. TeamViewer and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.