


Zscaler Internet Access and Symantec Cloud Secure Web Gateway are competing products within the realm of cloud security services. Data indicates Symantec has the upper hand due to its robust features, suggesting higher perceived value despite its cost.
Features: Zscaler Internet Access offers deep SSL inspection, bandwidth control, and seamless remote access. Symantec Cloud Secure Web Gateway provides advanced threat protection, comprehensive data loss prevention, and simplified management through a cloud-based approach.
Room for Improvement: Zscaler can enhance its threat protection capabilities and provide better integration with SD-WAN solutions. Users have cited occasional issues with software updates. For Symantec, improvements could include reducing the complexity of configurations, enhancing deployment speed, and improving customer service responsiveness.
Ease of Deployment and Customer Service: Zscaler Internet Access excels with its cloud-native architecture that simplifies deployment and requires minimal maintenance. Its customer service is noted for being responsive. Symantec Cloud Secure Web Gateway provides straightforward deployment but may involve complex configurations. While offering comprehensive support, Symantec's service may be perceived as less agile in responsiveness.
Pricing and ROI: Zscaler presents a competitive pricing model with a low setup cost and fast ROI, appealing to budget-conscious buyers. Symantec has a higher initial cost justified by its extensive feature set, implying longer-term value for those prioritizing comprehensive security features.
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.0% |
| iboss | 3.4% |
| Symantec Cloud Secure Web Gateway | 0.8% |
| Other | 85.8% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Symantec Cloud Secure Web Gateway provides effective web security solutions designed to protect against internet threats while ensuring secure access to web applications.
Designed for companies seeking reliable web security, Symantec Cloud Secure Web Gateway offers a resilient platform to defend against threats and control web access. It leverages advanced technologies to filter undesirable content and protect sensitive data. It enables secure browsing and delivers robust policy enforcement to keep enterprise networks safe, helping businesses stay compliant and safeguard their data against modern cyber threats.
What are the key features of Symantec Cloud Secure Web Gateway?In industries like finance and healthcare, Symantec Cloud Secure Web Gateway is crucial for protecting confidential data and ensuring secure communications. Its ability to implement strict compliance measures makes it a preferred choice for sectors with high regulatory standards. By preventing data breaches and unauthorized access, it supports enterprises in maintaining their business integrity and reputation.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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