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Symantec Privileged Access Manager vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (18th)
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (9th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (16th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 1.6%, up 1.5% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 11.3% mindshare, down 15.0% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager1.6%
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
Other82.1%
Privileged Access Management (PAM)
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM11.3%
Microsoft Intune26.0%
ManageEngine Endpoint Central8.8%
Other53.900000000000006%
Unified Endpoint Management (UEM)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The credential injection feature is highly valued, particularly for RDP sessions."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"Some of the valuable features are safe access to company resources, quick, comprehensible, and intuitive management interface, and good integration capabilities."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"It is the best product for monitoring the recorded session of your IT admins and external consultants."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"The password vault and access to the systems are the most valuable features."
"The solution has proven to be very stable."
"Easy to navigate interface for admins Integration with Cisco ISE and other third party applications utilizing REST and SOAP APIs."
"The Workspace ONE UEM interface is very easy to understand; there are not many doubts regarding configuration and providing use cases, so it's good."
"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
"It was easy to use."
"The most valuable feature is policy-driven control of the devices."
 

Cons

"Some rollover credentials often do not work or you need a more complex configuration."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"Recent releases need improvement in webpage management."
"There are currently other tools on the market which are much cheaper than PAM. They can do almost all of what PAM does, and even do it better."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
"I would like to have better support for multi-cloud sessions."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."
"The solution's pre-stage enrollment could be improved."
 

Pricing and Cost Advice

"They offer per-device, per-user, or monthly and yearly licensing models."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"Cost-wise, CA was better compared to others in the market. ​"
"Pricing is fair compared to other top vendors."
"For big users, it's around $500."
"I think that the price is reasonable."
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
"The solution runs at roughly around $36/user for a year."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"It's an expensive tool."
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Top Industries

By visitors reading reviews
Marketing Services Firm
10%
Comms Service Provider
10%
Computer Software Company
9%
Government
8%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise58
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

CA PAM, Xceedium Xsuite, CA Privileged Access Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

NEOVERA, Telesis, eSoft
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: March 2026.
884,873 professionals have used our research since 2012.