


TeamViewer Business and TeamViewer Pilot compete in the technology support and remote assistance category. TeamViewer Pilot seems to have an upper hand due to its innovative augmented reality capabilities, advantageous for users prioritizing technology enhancements.
Features: TeamViewer Business provides reliable remote control, extensive compatibility, and effective file transfers. TeamViewer Pilot offers augmented reality support, visual guidance, and enhanced collaboration, making it superior for hands-on assistance.
Ease of Deployment and Customer Service: TeamViewer Business features straightforward deployment with robust customer service, noted for its accessibility. TeamViewer Pilot's deployment is more complex due to AR integration but is balanced by efficient online support to address setup challenges.
Pricing and ROI: TeamViewer Business is a cost-effective solution delivering immediate ROI benefits due to its straightforward setup and dependable functionality. TeamViewer Pilot involves a higher setup investment, reflecting its advanced AR capabilities, leading to significant ROI in industries that employ these technologies.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 9.8% |
| Microsoft Intune | 9.1% |
| TeamViewer Pilot | 0.6% |
| Other | 80.5% |



| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 157 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 33 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.
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