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TeamViewer vs TeamViewer Pilot comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
265
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
TeamViewer
Ranking in Remote Access
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th)
TeamViewer Pilot
Ranking in Remote Access
36th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of TeamViewer is 11.7%, down from 13.2% compared to the previous year. The mindshare of TeamViewer Pilot is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Sanjay Patankar - PeerSpot reviewer
Easy to install and has lots of resources but need to improve performance
It's a remote access solution. We use it for conferences, meetings, and communication.  It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good.  It's got a lot of resources for users.  The product is easy to install.…
reviewer1478331 - PeerSpot reviewer
Easy to use and allows us to conduct illustrative, VR-like presentations to customers
The most valuable feature is the ability to do a virtual reality kind of presentation where you're able to annotate scenes to illustrate what you mean when you're talking to a customer. This particular feature is the best as far as we're concerned. It's easy enough to use. We have no complaints about security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have seen a return on investment right from the start of the tool's usage."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well."
"It is a cloud-based service. It is easy to use and offers privacy."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"The most valuable feature has been the ability to give control to others for support purposes."
"The document control is quite good."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It's a user-friendly product."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"It's easy enough to use."
"Technical support has good responsiveness."
 

Cons

"The installation could be improved to be simplified."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"We faced issues with macOS support. The product should have better inventory and asset management."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do."
"I would like to see better integration with Microsoft."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"Intune is not the most user-friendly mobile device management platform available."
"A feature that they could add is chat with sound to talk."
"It becomes complicated to switch from one monitor to another for different windows."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"The security could improve in TeamViewer."
"TeamViewer could be more secure."
"The performance could always be better."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
"The location markings can appear incorrectly."
 

Pricing and Cost Advice

"The pricing needs improvement."
"Microsoft Intune is expensive."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"The price of the license could be less expensive."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"We are not using the solution for commercial use therefore it is free to use."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"We have a permanent license and the price is reasonable."
"It is not an expensive product."
"We pay for the licensing monthly."
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
7%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
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Find out what your peers are saying about TeamViewer vs. TeamViewer Pilot and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.