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Thales SafeNet Trusted Access vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Thales SafeNet Trusted Access
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
25th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (19th), Access Management (28th)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Unified Endpoint Management (UEM) (4th)
 

Mindshare comparison

As of September 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Thales SafeNet Trusted Access is 1.7%, up from 1.0% compared to the previous year. The mindshare of Workspace ONE UEM is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM1.9%
Thales SafeNet Trusted Access1.7%
Other96.4%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend this solution because it protects information."
"The solution is simple to use."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
"Right now, we only have a small use case for the product, however, it has performed well."
"We decided to go with it and stick with it; it served the purpose in my previous organization and is also serving the purpose in this organization."
"I like the technical support a lot; it's really first hand, high-level support."
"We can impose cybersecurity requirements."
"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."
"The solution has a lot of capabilities, and it is easy to manage and customize."
"Stability-wise, I rate the solution a ten out of ten."
"It is easy to start something and work from scratch."
"This product is effective and simple to manage."
 

Cons

"SafeNet's reporting and monitoring features could be improved."
"The scalability may not be there."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"There's a dependency on Microsoft Azure."
"I'd like to see a more Microsoft-oriented product with a modern enterprise mobility management platform fully integrated with a Windows ecosystem and the capability to natively integrate with SCCM for a common management for a hybrid workspace."
"It's not accurate enough when it comes to sending items to end-users."
"Many of the features that exist in Active Directory do not exist in Identity Manager, which means that people depend on Active Directory."
"The main negative issue is the cost of licensing."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
"Technical support needs to be more responsive to our requests."
"There is no Apple zero-day support for updates."
"We'd like more useful support."
 

Pricing and Cost Advice

Information not available
"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."
"The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution."
"The price of VMware Workspace ONE is reasonable."
"The solution runs at roughly around $36/user for a year."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Construction Company
10%
Performing Arts
9%
Legal Firm
8%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

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I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have already handled in their environment or maybe they are comparing it with products s...
 

Also Known As

SafeNet Trusted Access, Gemalto SafeNet Trusted Access
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Thales SafeNet Trusted Access vs. Workspace ONE UEM and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.