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USM Anywhere vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

USM Anywhere
Ranking in Log Management
28th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Security Information and Event Management (SIEM) (29th), Endpoint Detection and Response (EDR) (37th), Compliance Management (14th)
WhatsUp Gold
Ranking in Log Management
41st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Network Monitoring Software (25th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Log Management category, the mindshare of USM Anywhere is 1.4%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
USM Anywhere1.4%
WhatsUp Gold0.8%
Other97.8%
Log Management
 

Featured Reviews

Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive."
"I highly recommend AlienVault USM for anybody that is seeking a SIEM solution that is easy to implement and easy to manage."
"The most valuable aspect of AlienVault is the visibility into the network."
"Ease of deployment across various environments."
"It has streamlined log aggregation and analysis to meet organizational and regulatory needs."
"The USM has been instrumental in the discovery and tracking down of emerging threats which has helped us instantly evaluate and resolve security incidents for our clients."
"As we have to service several servers, we can manage them in a economical way, which is beneficial to our team and business."
"Asset discovery seems to be good."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The product is reasonably priced."
"It is stable."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The solution effectively monitors network devices and servers."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"The installation and configuration process are easy."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
 

Cons

"The price of AT&T AlienVault USM could be reduced."
"I've experienced frequent slowness, and we had to downgrade to filter out many logs."
"The AT&T AlienVault USM is okay, but the relational database is not very good for large amounts of data. For example, many logs cannot be processed. It has been very slow for the queries and some data which are large, it is not very good in this case."
"The search capabilities are not optimal and are going to be optimized in the next versions."
"The reporting tools are a bit lacking for building reports to give directly to customers, but support has been helpful in giving our requests for new features to the development team and following up with us."
"As it includes multiple security softwares, the installation and configuration takes a lot of time."
"The reporting is mediocre and is something that needs to be improved."
"Reporting is convoluted and difficult at times, although they claim to have hundreds of pre-built reports, very few of them are actually useful for anything but what the USM is doing."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"We can never achieve or get a good picture of the network topology."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"My understanding is that there are better products out there that do a better job."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
 

Pricing and Cost Advice

"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up."
"AlienVault is flexible on their pricing for unlimited licenses."
"Use an MSSP instead. It is much cheaper."
"I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get."
"Its price is in the medium to upper range."
"It has good pricing."
"We ran a few PoCs. The price and feature set were the best with AlienVault."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There is a license needed to use WhatsUp Gold."
"The most valuable feature is the cost compared to other solutions."
"This is a well priced solution."
"The price of WhatsUp Gold is good."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
18%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
No data available
 

Overview

 

Sample Customers

Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about USM Anywhere vs. WhatsUp Gold and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.