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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
2nd
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of August 2025, in the Application Control category, the mindshare of VMware Carbon Black App Control is 17.6%, down from 32.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.4%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control
 

Featured Reviews

AM
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"All the functions within VMware Carbon Black App Control are valuable."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The effectiveness of application whitelisting is very good."
"The API integration is good."
"The visibility is valuable."
"I use the console to check for threats and I find it to be very user-friendly."
"Yes, it is very stable. I have never seen it go down, not once."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"The policies are very easy to implement."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"Has a good zero trust feature."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"The solution is the best for storage."
 

Cons

"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"The reporting is not good and needs to be improved."
"I rate App Control six out of 10 for scalability."
"The initial setup is somewhat complex."
"I would like to see the addition of some more features that are in other, similar solutions."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"In the next release, I would like to see RE2 Regex supported."
"The product is not reliable."
"Conflicts arise if you do not have the same management teams on the product."
"There is some issue while accessing the portal. It takes too long."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"The interface needs a bit of work."
"Users report application access or latency issues with Zscaler Private Access."
"We would like to extend the SASE applications for Zscaler."
 

Pricing and Cost Advice

"We pay a fee for support, which is renewed annually."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"Its price is reasonable and what is expected for these types of products."
"The solution has increased prices this year."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"In the long run, cloud services are not inherently costly."
"As per industry leads, Zscaler CASB is an expensive solution."
"Zscaler CASB is an expensive solution."
"Zscaler Private Access is extremely expensive."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"There is definitely an ROI."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Construction Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.