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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
1st
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (3rd), Cloud Access Security Brokers (CASB) (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of April 2025, in the Application Control category, the mindshare of VMware Carbon Black App Control is 24.6%, down from 32.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.5%, up from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control
 

Featured Reviews

AM
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The effectiveness of application whitelisting is very good."
"The API integration is good."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"I use the console to check for threats and I find it to be very user-friendly."
"The visibility is valuable."
"All the functions within VMware Carbon Black App Control are valuable."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"Zscaler CASB's latency and architecture are excellent."
"The scalability is pretty good."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"As a cloud-based service, it is very easily implemented."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"The most valuable feature is the manageability of the micro tunnels."
 

Cons

"Carbon Black does not use the database for identifying the file, the fields, or malware."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"The reporting is not good and needs to be improved."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"The initial setup is somewhat complex."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"I rate App Control six out of 10 for scalability."
"I would like to see the addition of some more features that are in other, similar solutions."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"The tool must provide IP-blocking features."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"The DX layer could be better if it had improved visibility."
 

Pricing and Cost Advice

"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"Its price is reasonable and what is expected for these types of products."
"We pay a fee for support, which is renewed annually."
"It's an affordable solution"
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"There is definitely an ROI."
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"The product is a bit expensive."
"The solution is expensive."
"As per industry leads, Zscaler CASB is an expensive solution."
"The pricing is quite high, especially when it comes to the gateway."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Computer Software Company
7%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about VMware Carbon Black App Control?
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.
What is your primary use case for VMware Carbon Black App Control?
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.