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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
2nd
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of July 2025, in the Application Control category, the mindshare of VMware Carbon Black App Control is 19.2%, down from 33.5% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.3%, up from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control
 

Featured Reviews

AM
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I use the console to check for threats and I find it to be very user-friendly."
"The API integration is good."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The visibility is valuable."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"The effectiveness of application whitelisting is very good."
"All the functions within VMware Carbon Black App Control are valuable."
"The solution is cloud-based with the latest inspection engines, which I find to be amazing."
"The scalability is pretty good."
"You can close your data protection gaps with Zscaler. You can quickly find all the classified, sensitive data across the cloud."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"Has a good zero trust feature."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"The solution is the best for storage."
 

Cons

"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"The initial setup is somewhat complex."
"The reporting is not good and needs to be improved."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"I would like to see the addition of some more features that are in other, similar solutions."
"I rate App Control six out of 10 for scalability."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
"We'd like to have two-factor authentication that is quite simple."
"There could be additional ways to define proximity. Additionally, they should provide some exclusion options for specific policies and an ability to control the DLP engine."
"We would like to extend the SASE applications for Zscaler."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
"The customers would benefit from more robust documentation and conversations around configurations, as it is slightly complex."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
 

Pricing and Cost Advice

"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"We pay a fee for support, which is renewed annually."
"Its price is reasonable and what is expected for these types of products."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"The pricing is quite high, especially when it comes to the gateway."
"The solution has increased prices this year."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."
"The product has reasonable pricing."
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Top Industries

By visitors reading reviews
Educational Organization
17%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.