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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
7th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Access Security Brokers (CASB) (9th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (3rd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of November 2026, in the Application Control category, the mindshare of VMware Carbon Black App Control is 9.7%, down from 13.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 12.8%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform12.8%
VMware Carbon Black App Control9.7%
Other77.5%
Application Control
 

Featured Reviews

AS
Security Administrator at EJADA
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"The effectiveness of application whitelisting is very good."
"The visibility is valuable."
"Overall, this is a good product and one that I recommend."
"All the functions within VMware Carbon Black App Control are valuable."
"We have been dealing with VMware Carbon Black App Control for one year, and during this time we have already made sure that this is the best solution to protect our user machines and servers."
"The API integration is good."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"It is easy to use."
"This is a product that I recommend for anybody who wants a scalable, cloud-based solution."
"From a cost perspective, I would say fair market value, and then from an efficiency perspective, I notice a very good user experience, which is easy to use with Zscaler Zero Trust Exchange Platform."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"I like the web filtering capabilities, which are very good, and it offers sound internet security notifications with a stable, scalable solution and an easy-to-use user interface."
"Subsequently, after this, there is a huge reduction, as the vulnerabilities, especially the security bugs that were coming prior to Zscaler Zero Trust Exchange Platform, were about 20,000 to 22,000 and have come down more than 40 percent, which is definitely an advantage over the previous product."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
 

Cons

"The solution should have overhead in keeping lists of applications that you want don't want to run."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"Its initial setup is very complex. We got help from their implementation team because if it is not set up properly, you can really hinder the operation of your environment and things won't execute or run."
"The initial setup is somewhat complex."
"The reporting is not good and needs to be improved."
"I would like to see the addition of some more features that are in other, similar solutions."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"It needs to offer SSO, single sign-on, and items of that nature."
"There aren't really any missing features that I have witnessed."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"The product must allow users to check logs for an entire year in the local console."
 

Pricing and Cost Advice

"We pay a fee for support, which is renewed annually."
"Its price is reasonable and what is expected for these types of products."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"Zscaler CASB is an expensive solution."
"The product has reasonable pricing."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"The product is a bit expensive."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
16%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise12
Large Enterprise45
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
What needs improvement with Zscaler Cloud Protection?
After three years of working with Zscaler Zero Trust Exchange Platform, I do have genuine feedback on areas where I feel there is room for improvement. The initial configuration complexity is one a...
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.