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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
4th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of January 2026, in the Application Control category, the mindshare of VMware Carbon Black App Control is 12.3%, down from 26.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.3%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black App Control12.3%
Zscaler Zero Trust Exchange Platform8.3%
Other79.4%
Application Control
 

Featured Reviews

AM
Cybersecurity Consultant at KAFD DMC
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
architect at Tata Consultancy
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"I use the console to check for threats and I find it to be very user-friendly."
"The API integration is good."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"The effectiveness of application whitelisting is very good."
"The visibility is valuable."
"All the functions within VMware Carbon Black App Control are valuable."
"Overall, the solution does a pretty good job at web filtering."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"The most valuable features of Zscaler CASB are API integration and DLP."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."
"The product’s most valuable features are inbound and outbound scanning and API control."
"The solution is cloud-based with the latest inspection engines, which I find to be amazing."
"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"The initial setup is somewhat complex."
"The reporting is not good and needs to be improved."
"I rate App Control six out of 10 for scalability."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"I would like to see the addition of some more features that are in other, similar solutions."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"An area for improvement would be the ease of configuration."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
"The interface needs a bit of work."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"In the next release, I would like to see RE2 Regex supported."
"It needs to offer SSO, single sign-on, and items of that nature."
"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
 

Pricing and Cost Advice

"Its price is reasonable and what is expected for these types of products."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"We pay a fee for support, which is renewed annually."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"Zscaler CASB is an expensive solution."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"The technical support is good."
"It is an auto-renewal subscription service."
"There is definitely an ROI."
"The product is a bit expensive."
"As per industry leads, Zscaler CASB is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Government
9%
Construction Company
8%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Ask a question
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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.