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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
5th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of March 2026, in the Application Control category, the mindshare of VMware Carbon Black App Control is 12.1%, down from 25.7% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.3%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black App Control12.1%
Zscaler Zero Trust Exchange Platform9.3%
Other78.6%
Application Control
 

Featured Reviews

AM
Cybersecurity Consultant at KAFD DMC
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this is a good product and one that I recommend."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"The visibility is valuable."
"I use the console to check for threats and I find it to be very user-friendly."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The effectiveness of application whitelisting is very good."
"The API integration is good."
"Carbon Black offers a total lockdown solution; it shows us the attacks that are being attempted against our infrastructure and how we are being protected."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"As a cloud-based service, it is very easily implemented."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
 

Cons

"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running."
"I would like to see the addition of some more features that are in other, similar solutions."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"The initial setup is somewhat complex."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"The reporting is not good and needs to be improved."
"There is some issue while accessing the portal. It takes too long."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"We'd like to have two-factor authentication that is quite simple."
"In the next release, I would like to see RE2 Regex supported."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"The tool must provide IP-blocking features."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
 

Pricing and Cost Advice

"Its price is reasonable and what is expected for these types of products."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"We pay a fee for support, which is renewed annually."
"The technical support is good."
"There is definitely an ROI."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The solution is expensive."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"The product has reasonable pricing."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
11%
Government
9%
Healthcare Company
8%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.