

VMware Carbon Black App Control and Zscaler Zero Trust Exchange Platform are notable products in the cybersecurity management space. VMware stands out in terms of support and pricing, while Zscaler offers an extensive feature set that attracts investments.
Features: VMware Carbon Black App Control provides comprehensive security policy enforcement, real-time visibility, and strong endpoint control to protect systems against unauthorized changes. Zscaler Zero Trust Exchange Platform offers secure access with a zero trust model, advanced threat protection, and seamless infrastructure integration. VMware focuses on system-level defense whereas Zscaler targets a network-level approach.
Room for Improvement: VMware could benefit from a faster deployment process, increased cloud integration, and more flexible policy management. Zscaler could enhance its feature usability, reduce pricing to become more competitive, and improve customer support documentation.
Ease of Deployment and Customer Service: VMware Carbon Black App Control offers an on-premises deployment model with extensive support, although it might have a longer implementation time. Zscaler Zero Trust Exchange Platform features a cloud-native deployment enabling faster integration and scalability, often praised for flexibility and a smooth deployment experience.
Pricing and ROI: VMware Carbon Black App Control generally incurs lower setup costs, making it appealing to cost-conscious businesses with a favorable ROI for endpoint control priorities. Zscaler Zero Trust Exchange Platform, while perceived as premium, offers a high ROI by reducing network security risks and enhancing application performance, appealing to those prioritizing long-term security benefits.
| Product | Market Share (%) |
|---|---|
| VMware Carbon Black App Control | 12.5% |
| Zscaler Zero Trust Exchange Platform | 8.9% |
| Other | 78.6% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 42 |
Carbon Black is a leading provider of next-generation endpoint security. Carbon Black serves more than 3,700 customers globally, including 33 of the Fortune 100. As a cybersecurity innovator, Carbon Black has a strong heritage of innovative technology leadership in multiple endpoint security categories, including application control, endpoint detection and response (EDR), and next-generation antivirus (NGAV). Leveraging its big data and analytics cloud platform - the Cb Predictive Security Cloud - Carbon Black solutions enable customers to defend against the most advanced cyber threats, including malware, ransomware, and non-malware attacks. Deployed via the cloud, on premise, or as a managed service, customers use Carbon Black solutions to lock down critical systems, hunt threats, and replace legacy antivirus.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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