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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
4th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of January 2026, in the Application Control category, the mindshare of VMware Carbon Black App Control is 12.3%, down from 26.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.3%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black App Control12.3%
Zscaler Zero Trust Exchange Platform8.3%
Other79.4%
Application Control
 

Featured Reviews

AM
Cybersecurity Consultant at KAFD DMC
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
architect at Tata Consultancy
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"I use the console to check for threats and I find it to be very user-friendly."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The visibility is valuable."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"All the functions within VMware Carbon Black App Control are valuable."
"The API integration is good."
"The effectiveness of application whitelisting is very good."
"Overall, the solution does a pretty good job at web filtering."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
"It is straightforward to set up."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
 

Cons

"I would like to see the addition of some more features that are in other, similar solutions."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"I rate App Control six out of 10 for scalability."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"The initial setup is somewhat complex."
"The reporting is not good and needs to be improved."
"User management can be improved."
"We would like to extend the SASE applications for Zscaler."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"Zscaler CASB should include integrations with other SaaS applications."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
 

Pricing and Cost Advice

"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"We pay a fee for support, which is renewed annually."
"Its price is reasonable and what is expected for these types of products."
"The pricing is quite high, especially when it comes to the gateway."
"The product is a little more expensive than other tools."
"The product is a bit expensive."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"The price is competitive."
"Zscaler CASB is an expensive solution."
"As per industry leads, Zscaler CASB is an expensive solution."
"It is an auto-renewal subscription service."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Government
9%
Construction Company
8%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Ask a question
Earn 20 points
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.