We use the solution for managing workloads like SQL, online streaming, and middleware.
Technical Manager at a recreational facilities/services company with 11-50 employees
A fast performing asset that can perform millions of transactions within a second
Pros and Cons
- "The tool is a fast-performing asset. It can perform millions of transactions within a second. I like the tool's architecture as well."
- "The tool is costly compared to other similar products. The product's pricing needs to be improved. I would like the product to include the replication feature in its future releases."
What is our primary use case?
What is most valuable?
The tool is a fast-performing asset. It can perform millions of transactions within a second. I like the tool's architecture as well.
What needs improvement?
The tool is costly compared to other similar products. The product's pricing needs to be improved. I would like the product to include the replication feature in its future releases.
For how long have I used the solution?
I have been working with the tool for two to three years.
Buyer's Guide
Dell PowerMax
May 2026
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What do I think about the stability of the solution?
The product is one of the most stable solution that we have ever worked on.
What do I think about the scalability of the solution?
The tool is scalable up to eight engines.
How are customer service and support?
The tool's support is good but they can do better.
How was the initial setup?
The product's setup is managed by Dell. The implementation process is a quick one and takes about a week to complete. The product is also easy to maintain since there are alerts and templates.
What other advice do I have?
I would rate the product an eight out of ten. If you are looking to use the product, go for it. It will be beneficial for you in terms of daily operations and pricing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior BDM at a tech services company with 51-200 employees
Excellent technical support with a straightforward setup and great compression capabilities
Pros and Cons
- "Technical support has been excellent."
- "Technical support is fantastic, they are quite knowledgeable and responsive, and we're extremely happy with the level of support they provide."
- "If the solution had more power-saving capabilities, it would be quite nice."
- "The product would be better served if there was a slight reduction in price at the moment due to the marketplace."
What is our primary use case?
We primarily use the solution for putting together solutions for our customers.
How has it helped my organization?
They provide up-to-date, leading-edge products that are constantly improving the technological provision of hardware and software for the customer.
What is most valuable?
The deduplication of the solution is excellent and the compression is quite helpful. These are the most useful aspects of the solution for us.
The initial setup is quite straightforward.
Technical support has been excellent.
What needs improvement?
The product would be better served if there was a slight reduction in price at the moment due to the marketplace. People haven't got as much money. If they could offer more of a discount, it would help their customer base out quite a bit. Even if it was just in the short term, it would make a big difference.
If the solution had more power-saving capabilities, it would be quite nice.
The solution could benefit from even more speed and increased redundancy and flexibility.
For how long have I used the solution?
I've been using the solution for about one year. It hasn't been that long.
What do I think about the scalability of the solution?
We do hope to increase usage in the future. All we just need to do is get more opportunities and as the marketplace opens up from COVID, we will be increasing our prospecting efforts.
How are customer service and technical support?
Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of support they provide.
Which solution did I use previously and why did I switch?
The switching happens as the vendor, Dell EMC, brings out new products to supersede the old products. It's a natural evolution of things as products get better through significant R&D, and for us to follow that evolution.
How was the initial setup?
For us, the initial setup is not overly complex. We've got very highly trained engineers and therefore it's no problem.
Demployment is still fairly standard. It hasn't really altered too much, so it's not gotten shorter or longer. In terms of the strategy, we have a standard scope of work document that we always employ when implementing new solutions.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are reasonable.
What other advice do I have?
We're resellers.
We actually use the PowerStore 3000 and 1000 products.
I would definitely recommend this solution to other organizations. We've been very happy with it.
I would advise people to make sure that you introduce the features and benefits of NVMe and the power and speed and articulate that well to management or the customer.
I'd rate the solution at a nine out of ten. It's not perfect. It's evolving. However, it's almost perfect.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Dell PowerMax
May 2026
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Information System Consultant at CFAO Technologies
Improved transparency at the end user level and performance on the I/O side
Pros and Cons
- "The optimization of the cache memory of each engine and the use of persistent memory."
- "Helped our organization by improving performance on the I/O side, and before migrating to PowerMax, customers were faced with many performance issues due to high latency from the back-end and front-end side, but with PowerMax, this is very transparent at the end user level."
- "The main feature that I personally want to see is the possibility to upgrade to the next generation without changing all the components and just change the engine, relying on the compatibility matrices between two different generations. Meaning that we could just keep the enclosure and upgrade the engine, integrating the enclosure to the existing pool, then adding automation tools for orchestration."
- "The main feature that I personally want to see is the possibility to upgrade to the next generation without changing all the components and just change the engine, relying on the compatibility matrices between two different generations."
What is our primary use case?
The primary use case is data storage consolidation for mission-critical applications, like billing, the charging system, mobile payment, and intelligent network. Virtualization and cloud infrastructure are where the customer is using many solutions for virtualization, like Hyper-V, Oracle Virtual Machine, OpenStack, VMware, Solaris, Linux, Kubernetes, and Docker. Disaster recovery was also the main focus of the customer to guarantee RPO and RTO. The last use case was a NAS solution through the eNAS provided by PowerMax. The previous eNAS hosted by VMAX 10K has its limits in term of size limit for a file system.
How has it helped my organization?
Helped our organization by improving performance on the I/O side. Before migrating to PowerMax, customers were faced with many performance issues due to high latency from the back-end and front-end side. Our previous storage was VMAX 10K, and with the evolution of business applications, it became more exigent in term of performance, intelligent data placement with FAST VP, resilience, replication, data protection with snapshot, and no more tasks for provisioning servers and applications. E.g., at the end of month, when the financial department ran the script to produce reports for the BI solution, these scripts generated many performance issues and the storage was struggling. With PowerMax, this is very transparent at the end user level.
What is most valuable?
- The optimization of the cache memory of each engine and the use of persistent memory.
- I/O density with predictable performance when we grab the I/O to host, as the storage level supported by the PowerMax is too far to be reached regardless of workload and storage capacity utilization.
What needs improvement?
The main feature that I personally want to see is the possibility to upgrade to the next generation without changing all the components and just change the engine, relying on the compatibility matrices between two different generations. Meaning that we could just keep the enclosure and upgrade the engine, integrating the enclosure to the existing pool, then adding automation tools for orchestration. When you move from VMAX 200K to PowerMax you swap Array. Or DELL EMC must give to the customer the ability to reuse component to the new Array. For example with IBM Storage like Storwize you can reuse enclosure from Gen2,2+ on Gen 3
For how long have I used the solution?
One year.
What do I think about the stability of the solution?
Good.
What do I think about the scalability of the solution?
Good.
How are customer service and technical support?
Proactive.
Which solution did I use previously and why did I switch?
Yes, we previously used Dell EMC VMAX 10K. We switched just for tech refresh.
How was the initial setup?
Straightforward.
What about the implementation team?
Very good expertise.
What was our ROI?
No access yet.
What's my experience with pricing, setup cost, and licensing?
We hope that with the combination of both NVMe and SCM the next PowerMax will be much cheaper that the one which we acquired.
Grab performance I/O, and analyze it for better sizing and costing.
Which other solutions did I evaluate?
Yes, Huawei.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Regional Alliance Manager at a tech services company with 10,001+ employees
It is efficient and very simple for our administrators to use
Pros and Cons
- "It is efficient and very simple for our administrators to use."
- "It is a high-end storage; it is never down, and this high-end technology is designed for mission-critical operations, where systems can't go down or it will affect a business' reputation and/or revenue."
- "I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end."
- "I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end."
What is our primary use case?
We use it for tying in high-end analytics services. PowerMax has some tiers which a make difference between the use of the data for our customers. All Dell technologies Solutions have tiers with faster hard disks. This one has special tiers to grant another level of data. That's why we use PowerMax and NVMe technology.
It is best for block storage.
How has it helped my organization?
SAP and Oracle Database are on PowerMax. Most of out critical services are on it. We use SRDF, which is a software. You can utilize the storage. It's very good, because you can make a stretch faster between two data centers.
What is most valuable?
The analytics and transactional data are its most valuable features.
With PowerMax, you don't have to buy new storage, like with the older VMAXs.
It is efficient and very simple for our administrators to use.
What needs improvement?
I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end.
What do I think about the stability of the solution?
It is a high-end storage. It is never down. This high-end technology is designed for mission-critical operations, where systems can't go down or it will affect a business' reputation and/or revenue.
How are customer service and technical support?
With these type of high-end technologies and their uptime, there is no need to contact support.
How was the initial setup?
Compared to VMAX, the initial setup is very easy. Setting up VMAX was a pain versus PowerMax, which was simple and efficient.
To migrate the data from VMAX to PowerMax, we used SRDF. It was fast. In some cases, we used VPLEX.
What about the implementation team?
We used both an integrator and reseller to assist with the deployment.
What's my experience with pricing, setup cost, and licensing?
The cost is expensive. While VMAX now has good pricing, PowerMax is a little expensive.
Which other solutions did I evaluate?
Our solution is focused using Dell technologies.
Disclosure: My company has a business relationship with this vendor other than being a customer. SONDA
Storage Architect at a manufacturing company with 1,001-5,000 employees
The technical support has been A+
Pros and Cons
- "For the migration process from the older VMAX arrays to PowerMax, we VMotioned everything. It was easy."
- "For the migration process from the older VMAX arrays to PowerMax, we VMotioned everything."
- "The initial setup was complex, and we had experienced people working on it."
- "The initial setup was complex, and we had experienced people working on it."
What is our primary use case?
Our mission-critical environment is on the PowerMax.
How has it helped my organization?
It does what it's supposed to.
What is most valuable?
- The All-Flash array
- Performance
- Reliability
What needs improvement?
Our operations team would say that the GUI needs improvement.
You taking an island-of-storage and just creating another.
What do I think about the scalability of the solution?
The scalability is acceptable and what we expected.
How are customer service and technical support?
The technical support has been A plus.
Which solution did I use previously and why did I switch?
We chose this solution because we wanted to go with the All-Flash array.
How was the initial setup?
The initial setup was complex, and we had experienced people working on it.
For the migration process from the older VMAX arrays to PowerMax, we VMotioned everything. It was easy.
Which other solutions did I evaluate?
We considered Dell EMC and NetApp.
What other advice do I have?
There is nothing that is not there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Architect at a university with 5,001-10,000 employees
It has one submillisecond latency all the time
Pros and Cons
- "The stability is great. It is five nines."
- "We previously used mid-range solutions that just didn't scale, and we used to have a whole bunch of arrays, but now we have consolidated them onto PowerMax, which delivers one submillisecond latency all the time."
- "The initial setup was complex, as it is a complex system and you have to learn a lot."
- "The initial setup was complex, as it is a complex system and you have to learn a lot."
What is our primary use case?
We use it for virtualization and consolidation of our data lakes.
We are using PowerMax for SAP and Exchange to run the company.
How has it helped my organization?
We have two sites and two data centers. So, we use SRDF to do transfers and fail overs.
What is most valuable?
The data services, especially SRDF, are its most valuable features.
We are using Unisphere for monitoring. REST API is great for configuring the storage system.
What needs improvement?
Accessibility to new users needs improvement.
What do I think about the stability of the solution?
The stability is great. It is five nines.
What do I think about the scalability of the solution?
It scales far beyond what we need, so I am good with that.
How are customer service and technical support?
The technical support is great. It is a high-end system, so the support should be high-end as well.
Which solution did I use previously and why did I switch?
We previously used mid-range solutions that just didn't scale.
We used to have a whole bunch of arrays. Now, we have consolidated them onto PowerMax.
We were looking at All-Flash Arrays that have one submillisecond latency all the time. That is what PowerMax delivers.
How was the initial setup?
The initial setup was complex, as it is a complex system and you have to learn a lot.
What about the implementation team?
We worked directly with Dell EMC for the deployment.
What was our ROI?
We have seen ROI.
Which other solutions did I evaluate?
We looked at Dell EMC and Pure Storage.
What other advice do I have?
Look at it. Don't be afraid of its complexity. It has great performance.
Data is core to our business. Have an array with our data on it is very important to the business.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a government with 5,001-10,000 employees
It has reduced our footprint in different physical locations
Pros and Cons
- "It has reduced our footprint in different physical locations."
- "It is a really good product."
- "Setting up PowerMax with VMAX is always complex."
- "Setting up PowerMax with VMAX is always complex."
How has it helped my organization?
It has reduced our footprint in different physical locations.
What is most valuable?
The health checks and problem solving are its most valuable features.
What do I think about the stability of the solution?
The stability is good. We never have any issues.
What do I think about the scalability of the solution?
The scalability is great.
How are customer service and technical support?
The technical is very good. It is easy to contact someone. They have a great team that helps us.
Which solution did I use previously and why did I switch?
Our performance requirements were that it has to be always stable.
How was the initial setup?
Setting up PowerMax with VMAX is always complex. The support from Dell EMC helped made a difference.
What about the implementation team?
Dell EMC helped us with the deployment.
What other advice do I have?
It is a really good product. We never max out on the performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Engineer at a retailer with 10,001+ employees
It is reliable at the end of the day
Pros and Cons
- "The number one most valuable feature is reliability. I want to go home at the end of the day and come in the next day knowing it works, especially since we have storage offshore."
- "The number one most valuable feature is reliability, as I want to go home at the end of the day and come in the next day knowing it works, especially since we have storage offshore."
- "I would like to see the rack change. They have defaulted to the standard rack, so our fiber cables are crowded when we shut our back door."
- "I would like to see the rack change. They have defaulted to the standard rack, so our fiber cables are crowded when we shut our back door."
What is most valuable?
The number one most valuable feature is reliability. I want to go home at the end of the day and come in the next day knowing it works, especially since we have storage offshore.
What needs improvement?
I would like to see the rack change. They have defaulted to the standard rack, so our fiber cables are crowded when we shut our back door.
What do I think about the stability of the solution?
It is reliable at the end of the day.
How was the initial setup?
It is not complex for us because we have done so many of them. We have a lot of people with experience now.
Which other solutions did I evaluate?
We also considered Pure Storage.
What other advice do I have?
It is a product that people take for granted.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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