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Naveen Radhwani - PeerSpot reviewer
Head IT at a outsourcing company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Oct 21, 2024
Seamless infrastructure integration with good configurations and compatiblity
Pros and Cons
  • "The solution is easy to use with applications that are user-friendly."
  • "There is room for improvement in adjusting into the existing infrastructure easily without much of the technical contribution."

What is our primary use case?

We use Dell PowerMax NVMe since Dell services were very good, and the product configuration suited our needs. It was easy to integrate into our infrastructural environment since we had other Dell servers.

How has it helped my organization?

Dell PowerMax NVMe has been a well-suited solution for us, being compatible with our existing infrastructure and aiding in seamless service.

What is most valuable?

The solution is easy to use with applications that are user-friendly. It also offers ease of accessibility.

What needs improvement?

There is room for improvement in adjusting into the existing infrastructure easily without much of the technical contribution.

Buyer's Guide
Dell PowerMax
February 2026
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for approximately eight years.

What do I think about the stability of the solution?

The stability of Dell PowerMax NVMe is high; I would rate it nine out of ten.

What do I think about the scalability of the solution?

Scalability is an important feature, and I would rate Dell PowerMax NVMe eight out of ten on scalability.

How are customer service and support?

Customer service and support are excellent. I would rate them ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before Dell PowerMax NVMe.

How was the initial setup?

The initial setup was moderately difficult; there were a couple of areas where support was required.

What about the implementation team?

The deployment was done by a third-party integrator.

What was our ROI?

The return on investment has been more than three times in monetary terms.

What's my experience with pricing, setup cost, and licensing?

The pricing was quite competitive and the lowest among the competition.

Which other solutions did I evaluate?

I evaluated NetApp and IBM storage solutions.

What other advice do I have?

I would recommend this solution to other people.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution manager at a retailer with 1-10 employees
Real User
Top 10
Sep 24, 2024
Has an okay initial setup phase but needs to improve in the area associated with its costs
Pros and Cons
  • "The solution's technical support was good, and it is one of the tool's main advantages."
  • "The main challenge with the product was to have control over the simultaneous failures of controllers. For recovery, manual intervention is required."

What is our primary use case?

I use the solution in my company for mission-critical core banking applications.

What is most valuable?

If you ask me, technically, the tool is the same as most of the vendors have the same thing. If you ask me about Huawei, I can tell you about the tool's many features.

Dell PowerMax NVMe's advantage is just the support.

What needs improvement?

The tool's disadvantages are its cost and lack of ease of use. According to the latest market trends, certain technologies are lacking.

The main challenge with the product was to have control over the simultaneous failures of controllers. For recovery, manual intervention is required.

The tool's cost, active controller part, installation, maintenance, scalability, and recovery parts can be considered for improvement.

For how long have I used the solution?

I have been using Google Cloud for five years. I have a Dell PowerMax NVMe 8000 and a Dell PowerMax NVMe 8500. I was a partner integrator with Dell. I have twenty-four years of storage experience.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is not a very scalable solution. Other vendors offer much more scalability options than Dell PowerMax NVMe.

There is something called transfer of ownership known as LUN tagging, but other boxes don't offer such a feature.

Scalability-wise, I rate the solution a seven out of ten.

How are customer service and support?

The solution's technical support was good, and it is one of the tool's main advantages. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am also a solution architect for Huawei.

We are talking with one of our vendors and customers, who were keen to get involved with OPSWAT. With most vendors, whenever there is an NFS and compliant storage, all the products offer support. I just wanted to understand why only a few products are listed in Google's support portal.

I have been using Huawei for almost seven and a half years now. Prior to that, I was a business partner of HP and Oracle. I was Dell's partner for almost ten years. Before that, I was IBM's partner for five and a half years.

How was the initial setup?

The product's initial setup phase is okay. If you compare Dell's setup phase, Huawei is convenient and easy to install.

For Dell's installation phase, around two people are required. For Huawei's installation phase, one person is required. Huawei's installation can be managed remotely. I am a solution architect, so I don't do the deployments now.

What was our ROI?

There is no ROI. I have seen the tool used, and pretty much all the vendors are the same.

What's my experience with pricing, setup cost, and licensing?

The tool is very expensive. I rate the tool's price as a one out of ten.

What other advice do I have?

We are talking with one of our vendors and customers, who were keen to get involved with OPSWAT. With most vendors, whenever there is an NFS and compliant storage, all the products offer support. I just wanted to understand why only a few products are listed in Google's support portal.

The tool has a fully symmetric architecture, so it offers an active controller there. Controller failure is not something that we can withstand, especially if there are two simultaneous controller failures. With the other vendors right now, considering what we are working for, tools can support up to seven controller failures, which is so for any banking operations.

I don't know how the tool's real-time machine-learning capability has impacted our company.

The maintenance of Dell PowerMax NVMe requires companies to have resources along with extensive technology experience. It is the same for any vendor.

I have not really seen any AI features in the tool.

For the technical specifications, I can rate the tool as a seven out of ten.

I rate the overall tool as a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Dell PowerMax
February 2026
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Gehad Said - PeerSpot reviewer
Senior Presales Solutions Engineer ( DELL EMC & VMware) at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Jun 26, 2024
Has strong network support and integration for performance enhancement
Pros and Cons
  • "Dell PowerMax NVMe has been a significant enhancement for data handling in my industry. Its improved security features and data calculation capabilities make it a valuable solution for our customers. The most critical feature of Dell PowerMax NVMe for performance enhancement is its strong network support and integration with other vendors, along with its efficient use of hardware components like CPU and memory. Data reduction technologies in PowerMax have been highly beneficial for our company, allowing us to optimize storage and reduce costs by consolidating files"
  • "The one area for improvement in Dell PowerMax NVMe would be to align the features of the on-premises version with those available in the cloud, as this would provide added value and flexibility."

What is our primary use case?

My role involves being a system integrator, providing optimal solutions to various sectors like public, airlines, banking, and commercial financial, all within Dell's technology portfolio.

How has it helped my organization?

Investing in Dell PowerMax has impacted our operational costs positively, although the actual savings depend on factors like the experience of the engineers implementing the product and the support level chosen.

What is most valuable?

Dell PowerMax NVMe has been a significant enhancement for data handling in my industry. Its improved security features and data calculation capabilities make it a valuable solution for our customers. The most critical feature of Dell PowerMax NVMe for performance enhancement is its strong network support and integration with other vendors, along with its efficient use of hardware components like CPU and memory. Data reduction technologies in PowerMax have been highly beneficial for our company, allowing us to optimize storage and reduce costs by consolidating files

What needs improvement?

The one area for improvement in Dell PowerMax NVMe would be to align the features of the on-premises version with those available in the cloud, as this would provide added value and flexibility.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for the past eight years.

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability ten out of ten.

How are customer service and support?

The support has been great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The decisive factor in choosing Dell PowerMax over other storage solutions was its ease of use and suitability for enterprise-level data management. It aligns well with the needs of big organizations and offers robust features for AI-driven projects and machine learning initiatives.

How was the initial setup?

Setting up and configuring Dell PowerMax NVMe typically takes about three days. However, if there's migration involved from existing systems to the new PowerMax, that process can extend to around one to two weeks, depending on the complexity and scale of the migration project.

Deploying PowerMax has been straightforward and flexible, especially in integrating with other technologies and vendors.

What's my experience with pricing, setup cost, and licensing?

The pricing might be a bit high for small organizations, so it's more suitable for larger enterprises.

What other advice do I have?

I highly recommend Dell PowerMax NVMe for enterprise-level data management.  My experience with Dell PowerMax NVMe has been excellent, especially compared to other vendors I've worked with in the past, such as VMware, Cisco, and Oracle.

Overall, I rate the product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Adam Nawrot - PeerSpot reviewer
Head of Cloud Services Team at a financial services firm with 10,001+ employees
Real User
Apr 6, 2023
Good speed and compatible interface with IBM
Pros and Cons
  • "The speed and the compatible interface with IBM are the most valuable features of the PowerMax product."
  • "Dell should work on their marketing strategies to make the product more visible on the market. They should promote the product's compatibility with IBM, as not everyone knows it."

What is our primary use case?

We mainly use it for databases.

What is most valuable?

The speed and the compatible interface with IBM are the most valuable features of the PowerMax product.

What needs improvement?

Dell should work on their marketing strategies to make the product more visible on the market. They should promote the product's compatibility with IBM, as not everyone knows it.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable product. There are over 1000 users in my company.

How are customer service and support?

The customer service was okay. We contact customer support in case of firmware updates; they do that for us. So we contact them. It's okay now. For PowerMax, the support was good because it is enterprise technology. But for other Dell products, the support is worse.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with similar products like HP. We made a switch because PowerMax is compatible with IBM's solution. HP, we are using for the other platform.

Before PowerMax, we used internal disks. So it's the first external service for this solution.

How was the initial setup?

The initial setup is easy. We are using PowerMax 2000 with fiber channel connectivity, and it was easy to set up.

What about the implementation team?

The internal team deployed it. It took around a day to deploy the solution completely. We installed it in the physical location, but Dell support has to initialize the storage.

What's my experience with pricing, setup cost, and licensing?

The price was good, that's why we chose PowerMax. We got a five-year pricing model, and therefore, we have five years of support. After five years, of course, if we want to use the support, we have to order support for the next years.

What other advice do I have?

People should test it before buying. I tested this solution and found it suitable for us. However, the solution depends on the specific application and configuration. So, testing before buying is essential.

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Administrator/IT Systems & Cloud Operations at a comms service provider with 5,001-10,000 employees
Real User
Jul 26, 2023
An enterprise array that can handle a minimum of one petabyte and gives you maximum throughput
Pros and Cons
  • "The most valuable feature of Dell PowerMax NVMe is its replication feature."
  • "Dell PowerMax NVMe is costly compared to other solutions."

What is our primary use case?

Dell PowerMax NVMe is an enterprise array that gives you maximum throughput. It's not a mid-range or small array. Dell PowerMax NVMe can handle a minimum of one petabyte.

What is most valuable?

The most valuable feature of Dell PowerMax NVMe is its replication feature. The replication was configured directly on the array, and we didn't need any separate replication switch.

Dell PowerMax NVMe will have one administration login for DBA. So if you log in, the DBA can see the performance of the database in the storage area level. I have not seen this feature in any other storage vendors.

What needs improvement?

Dell PowerMax NVMe is costly compared to other solutions.

For how long have I used the solution?

I have been working with Dell PowerMax NVMe for three years.

What do I think about the stability of the solution?

We didn't experience any downtime or shutdown with Dell PowerMax NVMe. I rate Dell PowerMax NVMe a nine out of ten for stability.

What do I think about the scalability of the solution?

Dell PowerMax NVMe is a scalable solution. I rate Dell PowerMax NVMe ten out of ten for scalability.

How are customer service and support?

The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all other support vendors.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with other solutions like Hitachi, HP 3PAR, and IBM storage. Dell PowerMax NVMe makes it easy for a technical or non-technical person to see the performance. If you need to dig deeply into the performance analysis, you'll have more options in Dell PowerMax NVMe than other vendors.

How was the initial setup?

The solution's initial setup was easy because an implementation engineer helped us with everything.

What about the implementation team?

It took two to three hours to deploy Dell PowerMax NVMe.

What's my experience with pricing, setup cost, and licensing?

I rate Dell PowerMax NVMe a five out of ten for pricing.

What other advice do I have?

You need proper technical knowledge to use Dell PowerMax NVMe. A classroom session will help users acquire more technical knowledge to explore and use the array. So it's not easy to dive deep in without technical knowledge. An instructor-led session would be helpful for users before using the array for the first time.

Overall, I rate Dell PowerMax NVMe a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajesh Sudini - PeerSpot reviewer
Associate Director at a healthcare company with 10,001+ employees
Real User
Jun 16, 2023
A reliable solution with good replication configuration but needs to improve performance
Pros and Cons
  • "I am impressed with the tool's reliability since we see a few hardware failures with it. Also, the solution's replication configuration is good."
  • "The tool needs to improve its performance. Today's applications are demanding a response rate of one millisecond or below. The product should also look into AI integration."

What is our primary use case?

Our database and client records are stored in EMC. 

What is most valuable?

I am impressed with the tool's reliability since we see a few hardware failures with it. Also, the solution's replication configuration is good. 

What needs improvement?

The tool needs to improve its performance. Today's applications are demanding a response rate of one millisecond or below. The product should also look into AI integration. 

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a seven-point five out of ten. We have encountered controller failures while scaling the solution up. Controller failures occur when we expand to 85-90 percent since they are unable to handle the load. My company has around 40,000-50,000 users for the product. We manage about 260 petabytes of storage with a team of 25 people managing it. 

How are customer service and support?

We have platinum support from Dell. We didn't face many issues with the support team. They take some time to go back to the engineering and R&D and come up with a solution. That's the only delay I have seen with them. 

How was the initial setup?

The product's setup is simple since EMC is in the industry for many years. The vendor is always with us during the setup process. They do the major activities of setting it up. Our engineering folks take care of the rest of the parts. 

What's my experience with pricing, setup cost, and licensing?

Dell is expensive compared to other products and I would rate its pricing a four out of ten. 

What other advice do I have?

I would rate the solution a seven out of ten after considering factors like cost, stability and performance. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jan Cipra - PeerSpot reviewer
Senior Consultant at a retailer with 11-50 employees
Real User
Sep 4, 2023
An enterprise storage designed for bigger customers that require resilient and powerful storage solutions
Pros and Cons
  • "I have been highly satisfied with the resiliency and scalability of the solution."
  • "I believe it would be of great benefit to work on the customization of the pricing structure for different enterprises and their specific needs."

What is our primary use case?

Dell PowerMax NVMe is an enterprise storage designed for bigger customers that require resilient and powerful storage solutions. It ensures seamless management of large database workloads that need high performance and low latency in data handling and responsiveness.

What is most valuable?

I have been highly satisfied with the resiliency and scalability of the solution.

What needs improvement?

It is more expensive compared to midrange storage options.

For how long have I used the solution?

I have been working with Dell PowerMax NVMe for the last four years. 

What do I think about the stability of the solution?

I am highly satisfied with the stability of the solution. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It allows great flexibility regarding scaling options to adapt to evolving storage needs, ensuring organizations can meet their growing data demands without major disruptions. I would rate it ten out of ten. 

How are customer service and support?

We are overall satisfied with the customer service provided by their support team. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup can be somewhat complex as it requires specialized knowledge. I would rate it seven out of ten. 

What about the implementation team?

The basic deployment can be done in one day, as it easily integrates with existing Dell EMC storage platforms and software. Usually, it will require following certain steps regarding the configuration and installment in the data center of the customer, connecting the storage to the infrastructure, and initializing it.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite noticeable, but it provides a good fit regarding the price of the hardware and all of the required licenses. We are fairly satisfied with it as we didn't have any need for additional subscriptions and licenses.

What other advice do I have?

I would suggest thoroughly evaluating all of the benefits of Dell PowerMax NVMe and checking if it provides good value for the money because it might not be feasible for organizations with budget constraints. Overall, I would rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
GehadSaid - PeerSpot reviewer
Senior Presales Solutions Engineer at a tech services company with 501-1,000 employees
Real User
May 23, 2023
Small Business suitability and offers a price-sensitive environment
Pros and Cons
  • "It is a very stable solution. I would rate it a ten out of ten."
  • "There is room for improvement in terms of integration with various service providers for public clouds."

What is our primary use case?

Our clients are using PowerMax for scaling, for example, for cases with banking details and public records. They're already using it on the enterprise level. Moreover, the clients need to use strong and more expensive batteries to meet all the different tool groups and applications that are running on it. This solution provides flexibility to handle huge amounts of data, even with different sites and branches. 

What needs improvement?

Some features could be better. I think if we can integrate PowerMax with the public cloud, it would be safer as we can have the service without any data on-premises or in the public or hybrid cloud.

And we can remove all the data from on-premises and the public cloud. This would make migration and data recovery quicker.

There is room for improvement in terms of integration with various service providers for public clouds. It would be beneficial to integrate with AWS, Azure, Microsoft, Oracle Cloud, and other service providers. 

This integration would enable a more comprehensive and open solution, catering to multiple vendors and applications, particularly in Azure cloud. This would enhance the overall customer experience and provide more flexibility.

For how long have I used the solution?

We are working with the PowerMax 2000 and PowerMax 8000. We have been stable with multiple customers for several years, ranging from two years to more.

What do I think about the stability of the solution?

It is a very stable solution. I would rate it a ten out of ten. 

What do I think about the scalability of the solution?

In terms of percentage, we can give it a nine for its performance. Nine out of ten. Our clients are different businesses with varying infrastructures and different project sizes. 

They fall into the medium budget category and have multiple choices. Some projects are huge, covering different branches or partnerships, including public projects. So we can definitely showcase this product in an enterprise environment.

How are customer service and support?

The customer service and support team is very good. Whenever I open a case with Dell, they are available to assist us at any time. I'm very satisfied with the support team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment depends on the infrastructure sizing, the number of clusters, and the amount of data. For example, you need to consider if it is greenfield infrastructure or if there is a migration from the existing infrastructure to the new solution. This calculation is regarding the solution and the infrastructure savings.

The solution has already been decided with the technical team from our side. But there are other infrastructure elements we need to migrate, providing value. It may require some downtime, so it might take multiple days.

This product's solution is already flexible, and we can implement it in a few hours. It's already adaptable for implementation. And already, some of our customers have mentioned the product and its capability to use it.

What about the implementation team?

An implementation engineer, as a technical engineer, will assist with the technical configuration. There are multiple choices. We might need one engineer for each product, depending on the integration. And for the cluster, it's usually multiple engineers. It's a team effort.

Moreover, when it comes to maintenance, if we are already using it, we can raise any new issues and open cases with the vendor's billing team to double-check. For example, if there is any issue with one or two ports, we can utilize this feature.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the integration and the solution required. It can be handled with the configurator, and it always ensures minimal specifications at the minimum cost to meet customer needs. It's already cost-effective compared to other vendors. So, the price is okay.

What other advice do I have?

I would recommend using the solution. We have implemented it in a price-sensitive environment, especially for small businesses. I recommend this product for its specific use case, which is related to our SQL data, and banking accounting. This product handles this case well. 

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.