No more typing reviews! Try our Samantha, our new voice AI agent.
Senior Administrator/IT Systems & Cloud Operations at Etisalat
Real User
Jul 26, 2023
An enterprise array that can handle a minimum of one petabyte and gives you maximum throughput
Pros and Cons
  • "The most valuable feature of Dell PowerMax NVMe is its replication feature."
  • "Dell PowerMax NVMe is costly compared to other solutions."

What is our primary use case?

Dell PowerMax NVMe is an enterprise array that gives you maximum throughput. It's not a mid-range or small array. Dell PowerMax NVMe can handle a minimum of one petabyte.

What is most valuable?

The most valuable feature of Dell PowerMax NVMe is its replication feature. The replication was configured directly on the array, and we didn't need any separate replication switch.

Dell PowerMax NVMe will have one administration login for DBA. So if you log in, the DBA can see the performance of the database in the storage area level. I have not seen this feature in any other storage vendors.

What needs improvement?

Dell PowerMax NVMe is costly compared to other solutions.

For how long have I used the solution?

I have been working with Dell PowerMax NVMe for three years.

Buyer's Guide
Dell PowerMax
September 2026
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

We didn't experience any downtime or shutdown with Dell PowerMax NVMe. I rate Dell PowerMax NVMe a nine out of ten for stability.

What do I think about the scalability of the solution?

Dell PowerMax NVMe is a scalable solution. I rate Dell PowerMax NVMe ten out of ten for scalability.

How are customer service and support?

The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all other support vendors.

Which solution did I use previously and why did I switch?

I have worked with other solutions like Hitachi, HP 3PAR, and IBM storage. Dell PowerMax NVMe makes it easy for a technical or non-technical person to see the performance. If you need to dig deeply into the performance analysis, you'll have more options in Dell PowerMax NVMe than other vendors.

How was the initial setup?

The solution's initial setup was easy because an implementation engineer helped us with everything.

What about the implementation team?

It took two to three hours to deploy Dell PowerMax NVMe.

What's my experience with pricing, setup cost, and licensing?

I rate Dell PowerMax NVMe a five out of ten for pricing.

What other advice do I have?

You need proper technical knowledge to use Dell PowerMax NVMe. A classroom session will help users acquire more technical knowledge to explore and use the array. So it's not easy to dive deep in without technical knowledge. An instructor-led session would be helpful for users before using the array for the first time.

Overall, I rate Dell PowerMax NVMe a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajesh Sudini - PeerSpot reviewer
Associate Director at Optum
Real User
Jun 16, 2023
A reliable solution with good replication configuration but needs to improve performance
Pros and Cons
  • "I am impressed with the tool's reliability since we see a few hardware failures with it. Also, the solution's replication configuration is good."
  • "The tool needs to improve its performance. Today's applications are demanding a response rate of one millisecond or below. The product should also look into AI integration."

What is our primary use case?

Our database and client records are stored in EMC. 

What is most valuable?

I am impressed with the tool's reliability since we see a few hardware failures with it. Also, the solution's replication configuration is good. 

What needs improvement?

The tool needs to improve its performance. Today's applications are demanding a response rate of one millisecond or below. The product should also look into AI integration. 

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a seven-point five out of ten. We have encountered controller failures while scaling the solution up. Controller failures occur when we expand to 85-90 percent since they are unable to handle the load. My company has around 40,000-50,000 users for the product. We manage about 260 petabytes of storage with a team of 25 people managing it. 

How are customer service and support?

We have platinum support from Dell. We didn't face many issues with the support team. They take some time to go back to the engineering and R&D and come up with a solution. That's the only delay I have seen with them. 

How was the initial setup?

The product's setup is simple since EMC is in the industry for many years. The vendor is always with us during the setup process. They do the major activities of setting it up. Our engineering folks take care of the rest of the parts. 

What's my experience with pricing, setup cost, and licensing?

Dell is expensive compared to other products and I would rate its pricing a four out of ten. 

What other advice do I have?

I would rate the solution a seven out of ten after considering factors like cost, stability and performance. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerMax
September 2026
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Adam Nawrot - PeerSpot reviewer
Head of Cloud Services Team at BNP Paribas Bank Polska
Real User
Apr 6, 2023
Good speed and compatible interface with IBM
Pros and Cons
  • "The speed and the compatible interface with IBM are the most valuable features of the PowerMax product."
  • "Dell should work on their marketing strategies to make the product more visible on the market. They should promote the product's compatibility with IBM, as not everyone knows it."

What is our primary use case?

We mainly use it for databases.

What is most valuable?

The speed and the compatible interface with IBM are the most valuable features of the PowerMax product.

What needs improvement?

Dell should work on their marketing strategies to make the product more visible on the market. They should promote the product's compatibility with IBM, as not everyone knows it.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable product. There are over 1000 users in my company.

How are customer service and support?

The customer service was okay. We contact customer support in case of firmware updates; they do that for us. So we contact them. It's okay now. For PowerMax, the support was good because it is enterprise technology. But for other Dell products, the support is worse.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with similar products like HP. We made a switch because PowerMax is compatible with IBM's solution. HP, we are using for the other platform.

Before PowerMax, we used internal disks. So it's the first external service for this solution.

How was the initial setup?

The initial setup is easy. We are using PowerMax 2000 with fiber channel connectivity, and it was easy to set up.

What about the implementation team?

The internal team deployed it. It took around a day to deploy the solution completely. We installed it in the physical location, but Dell support has to initialize the storage.

What's my experience with pricing, setup cost, and licensing?

The price was good, that's why we chose PowerMax. We got a five-year pricing model, and therefore, we have five years of support. After five years, of course, if we want to use the support, we have to order support for the next years.

What other advice do I have?

People should test it before buying. I tested this solution and found it suitable for us. However, the solution depends on the specific application and configuration. So, testing before buying is essential.

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Enterprise Architect at a financial services firm with 1,001-5,000 employees
Real User
Dec 13, 2021
Allows us to define different service levels for storage groups to prioritize our workload at the infrastructure level, and provides remarkable value in terms of compression and deduplication
Pros and Cons
  • "We find the service level option to provision storage very valuable. The ability to define different service levels for storage groups helps us in prioritizing our workload at the infrastructure level."
  • "Before we deployed this solution, we used to struggle with processing about 100,000 transactions in 10 minutes; we are now able to process about 350,000 or more transactions, and conservatively, we are able to see about 300% performance improvement as compared to the SSD storage that we had previously from IBM."
  • "They can make the GUI better, especially for the ones that come out of the box. We did encounter a bit of difficulty in setting up the storage. We had to deploy Solutions Enabler on a Linux machine to be able to fully interact with the storage. They need to upgrade the web interface for the management of the storage that comes out of the box. The management interface for NFS is also a bit old and not very intuitive."
  • "They can make the GUI better, especially for the ones that come out of the box."

What is our primary use case?

We currently use it to power our Oracle databases, especially for our core banking solution. We also use it for storage. We provisioned the storage from PowerMax for various VMs that we created for the applications in that environment.

How has it helped my organization?

We use the NVMe SCM storage tier feature, and that's how we're able to do the service level capability (SLA). We have storage class memory as a part of our deployment, and we have about 10% of our storage sizing allocated to storage class memory. With that, we are able to create different service levels for the disk groups or loans provisioned from this storage.

It most definitely helps in improving storage-related performance in our environment. The way our core banking solution works is that we have what we call ODS blocks. So, for leveraging that SLA, we were able to implement some kind of priority for those ODS blocks. Oracle had said that this is something for which their Exadata has a special way of doing, but based on my own assessment, we are able to achieve relatively similar levels of performance by using PowerMax.

Before we deployed this solution, we used to struggle with processing about 100,000 transactions in 10 minutes. We are now able to process about 350,000 or more transactions. These are conservative figures. We did hit much more than that, but conservatively, we are able to see about 300% performance improvement as compared to the SSD storage that we had previously from IBM. We have metrics to show that. The performance is different, and it is better than what we were used to.

We are in our ideal environment in which the storage double acts as our UAT and our test environment. So, we've seen remarkable deduplication in that environment because we are able to expand the footprint much more than what we are able to do in production. The production environment is a bit more controlled, but in our DR UAT environment, we are able to stretch those capabilities. The metrics that we see and the number of environments that we're able to create is quite remarkable.

It provides NVMe scale-out capabilities, which is pretty awesome. We currently have a plan to scale up. We started off with about 100TB. Based on the performance that we've seen, we're consolidating more workloads on the storage. We need to scale up a bit, and we find it very valuable to be able to do that. The ability to scale out and scale up marginally depending on what you want is quite valuable to us.

What is most valuable?

We find the service level option to provision storage very valuable. The ability to define different service levels for storage groups helps us in prioritizing our workload at the infrastructure level.

We also find the compression technology of PowerMax very valuable. In some instances, depending on the kind of data that we have, we can attest to compression ratios of about 9:1, which is very valuable.

The NFS feature is also quite useful for us in our environment. We're able to deploy the NFS capabilities to resolve some of the use cases that we identify.

Its efficiency and performance have been remarkable. It could be because we've not been able to break the limits of what we have. The PowerMax 2000 that we have can do about a million IOPS or so if my memory serves me well. Our use case at the moment isn't stretching as much as that. So, for us, performance has been remarkable in terms of meeting expectations. It has been much better as compared to what we used to have. We see responses to application requests, especially database request queries, in microseconds, as advertised, and even that in some ways gave us a bit of a challenge because the applications couldn't cope with the speed of the response of the storage. So, it was new learning for the providers of the application. The performance has been remarkable. We've seen data within microseconds as advertised. In terms of the IOPS, we've not been able to fully exact the limits, but so far, so good. We are pretty comfortable with that. As we grow organically, we will see more performance and we will be able to drive, but in terms of compression and deduplication, we have received remarkable value.

In the last one year, we haven't had any issues with the availability of the platform, the storage, and the extension of our data. The encryption or data address feature is also there. Even though we've not fully utilized that, it's comforting to know that capability is available for us to explore. We've not had any storage level outage in terms of the data not being accessible within the agreed service. So far, so good.

What needs improvement?

They can make the GUI better, especially for the ones that come out of the box. We did encounter a bit of difficulty in setting up the storage. We had to deploy Solutions Enabler on a Linux machine to be able to fully interact with the storage. They need to upgrade the web interface for the management of the storage that comes out of the box. The management interface for NFS is also a bit old and not very intuitive.

For how long have I used the solution?

We deployed PowerMax for our core banking solution in October last year.

What do I think about the stability of the solution?

It is pretty stable. We've not had any incidents around this storage in the last one year. I can't recall any major incidents. The storage supports our core banking solution, which is always in use. We have 24/7 banking services, and the solution has been pretty stable.

What do I think about the scalability of the solution?

We are able to scale. There are plans to procure more capacity so that we can consolidate other workloads to this storage.

How are customer service and support?

It was top-notch, and it still is top-notch. They're quite responsive. They have a team of knowledgeable people, and they were quite supportive all through the implementation. They still keep in touch to see how we're faring. I would rate them a nine out of 10.

Which solution did I use previously and why did I switch?

We were using SSD storage from IBM. We moved because of multiple things. One reason was the cost. Another reason was the SCM offering advertised by Dell, which was coupled with the AppSync feature of this storage that allowed us to create clones of our databases for UAT, development, and test purposes. So, the features that we desired in the environment were:

  • Cost and performance
  • The ability to have database clones without necessarily increasing the footprint of the storage required.
  • The ability to create service levels for the storage or for disk groups created from the storage. It was critical for us because of the consolidated environments in which we wanted to use the storage.

How was the initial setup?

With professional services from them, it was straightforward. The only issue was that some of the management and out-of-the-box capabilities needed a bit of work to make it as easy as possible for system admins to provision clones from the storage. Aside from that, the setup was pretty easy and straightforward.

We did the most part in about two weeks or less. Some of the delays must have been from our end because of a few requirements. We had the production site and the DR site, and it took about two weeks. After the arrival of the infrastructure, we did the entire project in about six weeks. The setup of the storage took about two weeks.

For its maintenance, we have a team of three system administrators who also act as storage admins.

What was our ROI?

I believe we have seen an ROI. It took us about eight months to see a return on investment. The way I gauge it is that the ROI started coming in when the storage gave us what our previous capability couldn't in terms of:

  • The ability to do more transactions
  • The ability to see the effects of things like compression and duplication
  • The ability to create and extensively use the storage to create multiple environments as desired

All of these pretty much started coming in when our data footprint increased and our transaction volume also increased.

What's my experience with pricing, setup cost, and licensing?

Its price is competitive, but they need to have a different price for West Africa. 

They can do better with the price point to allow us to scale even more. We wanted to migrate our entire storage infrastructure to PowerMax, which would require us to buy more capacity, and from the price point, it didn't attract us.

Which other solutions did I evaluate?

We reviewed a few other solutions. NetApp was one of them. What made us go with Dell was a combination of the offering that we saw and the price point at which that was being offered to us by Dell. So, the combination of the offering in terms of the storage features and the fact that Dell offered us competitive pricing at that point were the main reasons.

At the time we were choosing this product, they and a few others were the only ones boasting of having a true NVMe experience. At that point, they had also introduced the SCM into the mix that lowered the platinum latency to about less than 0.04 milliseconds. Those were the things that really attracted us to this storage solution.

What other advice do I have?

I would advise others to go for it. It is highly recommended for storage for enterprise-level and mission-critical IT workloads. It has fully met the expectations based on what is available in the market and from its competitors. They can do better with the price point to allow us to scale even more, but in general, the solution meets our expectations because one of our goals was to achieve a fine balance between the performance and the cost, and it seems we've been able to get that with PowerMax.

It has not enabled us to consolidate open systems, mainframe, IBM i, block and file, or virtualized data with cloud-connected storage because we've not had use cases for these. Our use case has mainly been traditional in terms of:

  • Having data or raw disk groups allocated to all core databases.
  • Using the disk for virtualizing VMs for creating virtual machines. We are allocating storage to a physical host that we virtualize with VMware to be able to create a virtual context. 

In terms of the built-in QoS capabilities for providing workload congestion protection, I would give it a 4.5 out of a five. The 0.5 point is because sometimes we see, even from the dashboard, that the defined SLAs are violated. It is only for brief moments, and it could be because of any reason, but for the most part, the QoS service works. 

We have not used its CloudIQ features. That was one of the things that actually attracted us to it, but we didn't get to deploy it. If we review the notes again and find that we aren't exhausting what's at our disposal, we'll take it up again. Because of remote work and the sheer fact that the platform has been pretty stable without any issues, the administrators are comfortable with what they can get periodically, so they're not really bothered with checking on the mobile or checking the storage so often.

We deployed SRDF but didn't utilize it fully. We use it for some of the use cases that have better tolerance for any latency issues. We also did the setup for MetroDR but didn't utilize it fully. It is because there is a bit of doubt around the infrastructure that we have in our country. So, MetroDR has not affected our storage and network bandwidth requirements because it has not been aggressively used.

I would rate Dell EMC PowerMax NVMe a nine out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sr Solutions Architect at a healthcare company with 1,001-5,000 employees
Real User
Dec 13, 2021
The replication has been pretty solid, but the compression and deduplication are disappointing
Pros and Cons
  • "They're basically tanks. You could take a baseball bat to the thing, and it's still going to keep running and doing what it's supposed to do. We've had a couple of part failures, and you can pretty much replace any part on that thing at any time during the day in the middle of production without worrying about anything happening."
  • "They're basically tanks; you could take a baseball bat to it, and it's still going to keep running and doing what it's supposed to do."
  • "I think management is where PowerMax is weakest. We're still managing it like we managed EMC arrays in the early 2000s. There's a slicker, fancier GUI that does more things, but at the end of the day, you still have to dig into the command line and issue a lot of the same commands that we still were using almost 20 years ago."

What is our primary use case?

We have two PowerMax arrays. One is at our primary data center. The other is in the secondary data center, and they replicate back and forth to each other. We use them to store a lot of databases and files, but we don't have as much on them as we used to because our CIO is outsourcing a lot. We have taken a lot out of the data center recently, so there isn't as much on them as we intended when we bought them but I think it's mostly databases, file shares, and some one-off applications. It's all virtualized on VMware as well.

How has it helped my organization?

PowerMax improved our storage performance and allowed us to consolidate our old storage into one platform. It's faster than the older EMC equipment we replaced. We had a few different storage arrays, and a couple of them were approaching the end of maintenance, and one was a year away from the end of its maintenance. So it was time to either spend a ton of money on renewing maintenance or replace them. At the same time, PowerMax has made storage provisioning more difficult because it's not as intuitive as other arrays, but it's still a good solution for our mission-critical workloads.

We're using SRDF, but it hasn't affected our storage network bandwidth requirements. We haven't had any issues, so we haven't had to increase the size of any of our connections. Inside the data, there certainly wouldn't be any issues. The only problem would be replicating to the other site, and we haven't had any issues. We have a reasonably large pipe between the sites.

What is most valuable?

They're basically tanks. You could take a baseball bat to it, and it's still going to keep running and doing what it's supposed to do. We've had a couple of part failures, and you can pretty much replace any part on that thing at any time during the day in the middle of production without worrying about anything happening. Nobody notices. We even had to replace a memory card, so we had to take out a controller. There were two, so no one even realized what was going on. 

The availability is excellent. You can do anything to it, and it still runs. The uptime is a great feature, and the replication has been pretty solid. That's another important feature for us.

What needs improvement?

The dedupe and compression features have been the biggest disappointment. It's not as efficient as we were expecting or had hoped. It's not terrible, but not as good as we were led to believe it was going to be. They need to improve their reduplication algorithm or the compression algorithms. It comes with a guarantee that you'll get 3-to-1 dedupe and compression, meaning that if you have 3 terabytes of data, it should only take 1 terabyte of space because we reduce its size. We're only getting 2-to-1. It's not a big deal because we have more storage than we'll need, but it's disappointing.

There's also a qualifier in that I'm told that if we filled the array up more, some deeper algorithms would kick in and help that reduction number go up a little. Also, if you have deeper algorithms that you're going to use, only if I put more data on it, is that going to slow things down? Why not just use them now? That also left a lot to be desired. I attempted to use that and was having some performance issues, and the fix was, "Don't use that." So it was a little lacking.

I think management is where PowerMax is weakest. We're still managing it like we managed EMC arrays in the early 2000s. There's a slicker, fancier GUI that does more, but at the end of the day, you still have to dig into the command line and issue a lot of the same commands that we still were using almost 20 years ago. So the ease of use factor is low. One of the reasons I wanted Pure Storage was because I felt like I could teach a coworker how to fill in for me if I ever went on vacation for a couple of weeks. If anything bad happens and I'm out of the office, they're going to have to bother me. This is not intuitive. There are a lot of CLI commands that you still have to use. It's just not as user-friendly as it should be.

For how long have I used the solution?

We got PowerMax just short of three years ago.

What do I think about the stability of the solution?

The performance has been good. I wouldn't say great, but it's good. It's more than what we need.

What do I think about the scalability of the solution?

PowerMax's scalability is good. We have the lower model, so it doesn't scale as much as the larger model. You know that going in, so you buy the model you need. We realized we would probably never have to expand it when we bought it.

How are customer service and support?

I'd rate Dell EMC support eight out of 10. It's pretty good. They actively monitor the array, and it dials home to let them know if there's anything they should look at. Sometimes, when I come in the next morning and check the logs, I'll notice that somebody from support had connected in and looked at something. Then, I can look on the support website and try to figure out what they were doing, which could be an easier process, but it's good that they keep an eye on the arrays. If a part fails, the arrays generally dial home to notify them that it needs to be replaced, and they contact me to arrange it. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up PowerMax is definitely complex. The initial configuration of the array itself is pretty simple, but once you start trying to connect hosts and set up replication, then it becomes a lot more work than it probably should be. It took a couple of days for the initial setup, but after that, there has been some ongoing work as we put more and more on there. 

Which other solutions did I evaluate?

We looked at three other vendors, including NetApp, but we were looking for block storage. I've always felt NetApp is great for file storage, but I look elsewhere if I want block storage. And while their presentations were impressive, there wasn't a compelling reason to choose them. They weren't any cheaper. There wasn't anything that stood out about them that made us want to take a closer look.

We also looked at Kaminario, but we had questions about whether they'd still be around in five years to provide support. There were many positives I liked about it, and the price was low. It was like an off-brand version of a Pure array in a lot of ways. Just by playing with it, you could tell it was a year or two behind what Pure Storage was selling.

We also looked at Pure Storage, and I thought Pure Storage had the best mix of cost and ease of use for an organization our size. I felt like it was probably the best choice, but the corporate leadership overruled my recommendation based on the "No one ever gets fired for buying IBM" theory. My CIO was feeling like, "He's a software developer, so he's not very hardware or vendor savvy." He didn't know much about Pure Storage and felt more comfortable sticking with EMC.

What other advice do I have?

I'd give PowerMax seven out of 10. There are also a few things PowerMax does that nobody else offers. For example, some of our other vendors don't have its replication or mainframe connectivity features. If you need that, you have to have a PowerMax or some kind of Dell solution. If you're planning on implementing it, you definitely need someone who knows PowerMax or a VMAX to take care of it for you. You can't just buy one and think that you're going to give it to someone who's never done it before. You need somebody with some experience on staff. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sven Rudolph - PeerSpot reviewer
Principal Consultant at Scitech it solutions GmbH
Real User
Top 20
Dec 14, 2023
A fast and reliable product that is easy to handle and provides excellent technical support
Pros and Cons
  • "The product is very fast and reliable."
  • "The initial setup process is difficult."

What is our primary use case?

Our customers use the product for virtualization. They also use it for SAP deployments and bigger databases like PostgreSQL.

How has it helped my organization?

The solution provides an ease of handling backups and deployments. It provides a smart integration into the customer environment.

What is most valuable?

The product is very fast and reliable. It's certified for several scenarios. It is easy to handle. The UI is good.

What needs improvement?

The initial setup process is difficult.

For how long have I used the solution?

I have been working with the product for five years.

What do I think about the stability of the solution?

It is the most stable system we know.

What do I think about the scalability of the solution?

The tool is scalable until a certain point. There are only two versions available. Each has a limit, but the limit usually is never reached by our clients. Generally, the scalability is limited, but we have no problems with it.

How are customer service and support?

The technical support is brilliant.

Which solution did I use previously and why did I switch?

I have worked with NetApp before. Over the last three or four years, we only worked with Dell. Dell is easier to set up and handle. Dell is technically more advanced than NetApp. Dell’s support is better than NetApp's most of the time. The selling process of NetApp was a nightmare.

How was the initial setup?

I rate the ease of setup a four out of ten. We have to prepare for the deployment and plan with the customer. We set up the hardware. We need Dell’s help with the software setup because we do not have access to all the tools that are needed for it.

The initial deployment and software work is done together. Afterward, we do the detailed configuration of the machine. We need one person from our organization and one from Dell for the deployment. The deployment can be done in one day. The maintenance is mostly easy. It’s done with the Copilot system. Dell checks the machine in advance and tells us whether the software version is available.

What was our ROI?

We get a return on our investment. The solution is not cheap, but it is worth buying. All our customers who bought the solution were satisfied and said they would buy it again.

What's my experience with pricing, setup cost, and licensing?

The price is really high. It could be better. It is a high-end product.

What other advice do I have?

We sell the solution, implement it, and support our customers. I recommend the solution to others. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Hassan_Zaki - PeerSpot reviewer
Senior Pre Sales Section Manager at VAS Integrated Solutions
Reseller
Top 5Leaderboard
Nov 6, 2023
A scalable tool that can easily serve as a storage system for enterprise-sized businesses
Pros and Cons
  • "It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
  • "The price cap of Dell PowerMax NVMe is very high."

What is our primary use case?

My company uses Dell PowerMax NVMe for our customers, but it's possibly not for a big account or a customer with a big data center. With Dell PowerMax NVMe, my company focuses on the storage part and also the database aspect.

What is most valuable?

For me, the valuable aspect of Dell PowerMax NVMe stems from the fact that it serves as an enterprise-based storage system, so there are no worries about any failures in the solution. Even if certain of my components fail within the storage solution, it still works online, which makes it different from the other storage solutions.

What needs improvement?

The price cap of Dell PowerMax NVMe is very high. In Dell's portfolio, there are PowerMax and PowerStore, and it is important to note that there is too much of a price gap between both. The aforementioned aspect of the solution related to the pricing element is an area where improvements are required.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for about four years. My company functions as a distributor of Dell products.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Though there are some downtimes when it comes to Dell PowerMax NVMe, 99.99 percent of the time, it works fine.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

I recommend Dell PowerMax NVMe for enterprise-sized customers.

How are customer service and support?

Based on my experience with the solution's technical support, I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with IBM products. Dell provides a larger portfolio of products compared to IBM. The ease of deployment and management of products are not areas that are well-matched in IBM products.

How was the initial setup?

Dell PowerMax NVMe's initial setup is not complex, but it may look complex when compared to the setup process of Dell PowerStore.

The solution is deployed on an on-premises model.

What other advice do I have?

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Rami Jadallah - PeerSpot reviewer
Data Center Solution Manager at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Aug 9, 2023
Offers outstanding high availability and stability for telecom company's critical system
Pros and Cons
  • "The high availability that other systems don't have. In other systems, there is an owner in the storage processes. But for PowerMAX, there is no owner. All the process storage is passed to all nodes without ownership. So, there is no response feature in the storage in PowerMax. In the other systems, there is a response, which is a very nice feature. No systems have such a feature."
  • "The initial setup could be easier."

What is our primary use case?

Our customers are using it for telecom.

What is most valuable?

The high availability that other systems don't have. In other systems, there is an owner in the storage processes. But for PowerMAX, there is no owner. All the process storage is passed to all nodes without ownership. So, there is no response feature in the storage in PowerMax. In the other systems, there is a response, which is a very nice feature. No systems have such a feature.

What needs improvement?

The initial setup could be easier.

For how long have I used the solution?

I have been working with the solution since the last year. 

What do I think about the stability of the solution?

The PowerMax solution has been very stable, in my experience. I have been using it for four to ten years and have only had two issues related to internal storage processes. One was a planned maintenance issue, and the other was a CBU failure. Both issues were quickly resolved with no data loss. Once again, it's a very nice feature. You can go with the upgrade without storage records. So it will not affect the production servers.

What do I think about the scalability of the solution?

The product is scalable. 

How was the initial setup?

The initial setup is not difficult. But it's not easy to have access to this material. I'm having a problem right now in this implementation in order to find the procedure generator in order to initialize the system. It's not updated on the website. So, sometimes you suffer from getting the material of the software. You need to have a discussion with the support and the way the account team is in order to provide you with such material.

The deployment thing is different from customer to customer. It depends upon the requirements. But it's fairly easy to deploy. The deployment, once initiated, is easy. There is no problem related to that.

I would rate the deployment process of this solution a five out of ten.


What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. I would rate the pricing of the solution a six out of ten.

What other advice do I have?

For the customers, I advise them to test it and check the features because it has very nice features. It has some features that don’t exist in other solutions, such as the migration for the new PowerMax 2500 and 8500. There will be no more data migration except for licensing the nodes and the old nodes and installing the new nodes. It's a very nice feature, and in the future, there will be no technical attachments and no better migration. It will be very easy for them to implement the new solutions in addition to the other solutions. As for the partners, they have to make sure that they have their knowledge and enrich their knowledge in PowerMax because PowerMax is not an easy solution. They have to understand it to implement it easily.

I would rate PowerMax NVMe a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
PeerSpot user
Director - Products & Solutions at Advanced Electronics Company
Real User
Top 20
Jan 31, 2023
Good operability and easy scalability but unfortunately quite expensive
Pros and Cons
  • "The solution has good operability and easy scalability."
  • "The solution is quite expensive."

What is our primary use case?

We are using this solution as our main storage. We use it with VMware, as well as our databases. We are customers of Dell and I'm a team lead for network and infrastructure. 

What is most valuable?

I like the operability and easy scalability of this product. It's also easy to integrate with all of our systems. It has high speed and a good name in the market. The accounting is good, easy, be accessible. 

What needs improvement?

The solution is quite expensive and I believe Dell should examine their prices because they are currently very, very high.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

It's very easy to scale this product. 

How are customer service and support?

The technical support is good, whenever there's an issue they figured out the problem and repaired the faulty part.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy; our deployment took a few days. Dell carried out the deployment for us. We have around 2,000 users in the company. 

What's my experience with pricing, setup cost, and licensing?

The cost depends on the capacity that you're using so every use case will have a different price. 

What other advice do I have?

It's important to think about your workloads and define them. All right. I'd also recommend comparing prices, both within and outside Dell. 

Feature-wise the solution is perfect but because of the price, I rate this solution seven out of 10.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Costin  Barcanescu - PeerSpot reviewer
Sales Manager at HTSS
Real User
Nov 6, 2022
Good performance and cloud utilization, that is easy to install
Pros and Cons
  • "We are most interested in cloud utilization."
  • "Dell PowerMax NVMe is a stable solution."
  • "If you go to Pure or you go to NetApp, they deliver in one month. If you go to Dell or HP, they will take up to six months for delivery. This is not a business model for today."

What is most valuable?

We are most interested in cloud utilization.

What needs improvement?

We would like to improve the delivery model. They don't have the delivery terms today. If they improve this area, everybody would be happy.

For the Romanian and Eastern European markets, we have long delivery times, and even if we have a solution, we don't have the products, and we don't know what to install. For the time being, manufacturers must enhance the delivery of all items while they have them.

If you go to Pure or you go to NetApp, they deliver in one month. If you go to Dell or HP, they will take up to six months for delivery. This is not a business model for today.

For how long have I used the solution?

I have been working with Dell PowerMax NVMe for 10 years.

What do I think about the stability of the solution?

Dell PowerMax NVMe is a stable solution. The performance is good.

What do I think about the scalability of the solution?

Dell PowerMax NVMe is a scalable solution.

It is suitable for enterprise customers.

How are customer service and support?

They are now experiencing problems with Dell's specifications. They have a typical reporting period of five days and nine hours each day till Friday. 

Right now, on the enterprise side, they want 24 hours a day, seven days a week. It is not available in Romania, which is why you need to retain inventories or have some replacement components on hand to accomplish this type of integration with other vendors.

Which solution did I use previously and why did I switch?

I am also working with HPE 3PAR. I am just looking for a place to get some 3PAR components. But nobody has it right now.

We are the HP Platinum partner in Romania, and we are now looking for a place to purchase documents from Europe.

Previously, we worked with Cisco, Lenovo, and Pure. The advantage was their delivery.

We don't an advantage. 

The consumer requests something that they do not have with the brand today. 

If it is storage, a server, or power, and we have it, they will purchase it. 

They do not wait for Dell, HP, or Cisco. It is the same for both. If you have Dell on hand, we will purchase it. If it's HP, they'll buy it. It. They don't care about the brand anymore.

How was the initial setup?

The installation of Dell PowerMax NVMe was easy.

Deployment time depends on the customer's request since if you have a solution with a cluster or include VMware or a solution or disaster recovery, we can provide it in two days. But, in any case, it depends on the project and your relationship with the customer.

What's my experience with pricing, setup cost, and licensing?

The price is on the market. It's not inexpensive, but it's available on the market.

The cost is determined by the solution. It's not the greatest option.

You built the solution and rely on the customer's requirements, on the budget since they know the price of the product, they know the service to the client and it's the same if it's HP, Dell, or Cisco. It is how the solution is created and implemented. 

Today, the client is asking for SLA and uptime for the critical months rather than the important months themselves. This is the most crucial. They don't care if it's from Dell, HP, or Cisco; they just care about this one.

What other advice do I have?

I don't have any requirements. I am now really unhappy with the delivery, therefore I don't have any arguments or recommendations to make. 

If we receive the goods, everything will be okay. When we are working, we have something. We are now dissatisfied with our needs. Simply provide the delivery. It is more important now.

We are partners with Dell.

I would rate Dell PowerMax NVMe an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.