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SeniorEnc9d7 - PeerSpot reviewer
Senior Engineer at a healthcare company with 10,001+ employees
Real User
May 31, 2019
Improved our SQL and Oracle Database response times, but needs configuration automation
Pros and Cons
  • "The response time, compared to XtremIO, is far better."
  • "I would also like to see a real-time, graphical view of metrics. I don't know how far back in time we can look, but if we could see the performance from two months or three months back, and how it is performing now, that would be helpful."

What is our primary use case?

We work in robotics and we need better response times. Our primary reasons for buying this solution are our SQL and Oracle databases, to improve the performance in running queries and their response times.

How has it helped my organization?

It has simplified our operations when it comes to troubleshooting. We're on-call every time there is an issue and I can show them, 100 percent, that there is no problem on the storage side. I can show them there is no issue here.

The solution has helped to improve our services, in the medical field.

What is most valuable?

The response time, compared to XtremIO, is far better.

What needs improvement?

I would like to see better provisioning of storage from PowerMax, as well as automation. If you have a cluster with 15 datastores you have to back and select everything for report groups, as an example. You have to create 15 datastores and bundle them in a storage group. If there was some automation of this process, a script or a workflow, to configure everything, that would be great.

Unisphere could be improved and I would also like to see a real-time, graphical view of metrics. I don't know how far back in time we can look, but if we could see the performance from two months or three months back, and how it is performing now, that would be helpful.

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Dell PowerMax
February 2026
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What do I think about the stability of the solution?

It's stable, like VMAX, which has been pretty stable for the last few years.

Which solution did I use previously and why did I switch?

We had XtremIO but we have been a Dell EMC user for a long time. The solution's architecture influenced our buying decision because of the performance and storage growth. With XtremIO we have had storage growth issues.

How was the initial setup?

The setup is pretty straightforward. With VxBlock 1000, everything is pre-installed.

What was our ROI?

The application folks are happy.

Which other solutions did I evaluate?

We didn't look at other solutions.

What other advice do I have?

I would recommend this product. For us, this is the best product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Enterprise Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
May 31, 2019
It has the ability to consolidate storage
Pros and Cons
  • "It is a true, stable product."
  • "The initial setup was a little bit complicated."

What is most valuable?

It has the ability to consolidate storage.

What do I think about the stability of the solution?

It is a true, stable product.

How are customer service and technical support?

We have really good support for our data center and compute.

Which solution did I use previously and why did I switch?

We had a multitude of storage systems, like Dell EMC Compellent, that we needed to consolidate. A Compellent would take an entire rack space.

How was the initial setup?

The initial setup was a little bit complicated.

What other advice do I have?

PowerMax has been great for us.

We are doing SRDF/A.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Dell PowerMax
February 2026
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StorageA5b73 - PeerSpot reviewer
Storage Admin at a financial services firm with 501-1,000 employees
Real User
May 31, 2019
Integration using the API for Unisphere is pretty amazing
Pros and Cons
  • "PowerMax, with version 9.02, which we installed recently, has some very good features, such as CloudIQ."
  • "The NVMe integration could be improved."

What is our primary use case?

We acquired PowerMax for virtualization with PowerVC, which is the IBM product for virtualization. We're still in the PoC phase. While we initially acquired it for the PowerVC solution, we hope to deploy everything on it once we finish the PoC.

How has it helped my organization?

The data in our environment grows very quickly. Other solutions were a little bit slow, but with the PowerMax, there isn't going to be any negative impact.

What is most valuable?

Unisphere 9 has good functionality compared to version 8 or version 6. PowerMax, with version 9.02, which we installed recently, has some very good features, such as CloudIQ.

The performance is really good.

I also like that there is integration for automation. We are using the API for Unisphere with PowerMax and it's pretty amazing.

The deduplication and the reduction of data are some of the keys we are looking for because our data is growing so fast. We need a solution to minimize the data.

What needs improvement?

The NVMe integration could be improved.

What do I think about the stability of the solution?

Whether it's the older version of VMAX, or VMAX All Flash, or PowerMax, all these series are pretty amazing in terms of stability. This is electronics, so nothing is 100 percent perfect.

What do I think about the scalability of the solution?

It's pretty expandable.

How are customer service and technical support?

We haven't used any tech support for this product.

Which solution did I use previously and why did I switch?

We used the PowerVC solution with VNX but that didn't work very well. We're doing a PoC with PowerMax and it's working very well compared to VNX. 

How was the initial setup?

The setup wasn't complex because we have already deployed a number of VMAXs in our environment and they are pretty much the same.

What about the implementation team?

We are buying it directly from Dell EMC.

What other advice do I have?

We did not go with this solution for the consolidation because in the banking environment we have to isolate the various applications. It's a requirement of the business.

I would rate PowerMax at nine out of ten. I have used many different storage systems, all the major VM technologies, but I find that with Dell EMC there are no issues.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Storage Engineer at a healthcare company with 1,001-5,000 employees
Real User
May 31, 2019
The brick scalability allows us to add smaller quantities and still get quality performance
Pros and Cons
  • "We are able to provide storage at the right service levels without overmanaging it."
  • "The technical support is lacking. We are working with Dell EMC to get some better understanding of this."

What is our primary use case?

We use it for all entitled storage on back-end hospital systems, VMware, and Citrix.

We will be putting the hospital HR system on it, because we need it to be fast, efficient, and always up. PowerMax will provide this solution for us.

How has it helped my organization?

We are able to provide storage at the right service levels without overmanaging it.

Data is helping us have the performance, so they can do their reporting in the hospitals every day. They are able to maintain with the compression longer.

What is most valuable?

  • Its uptime
  • Dedupe
  • Compression
  • Reliability

What needs improvement?

It would be nice if there was a training course offered by Dell EMC. It would help us use the product.

What do I think about the stability of the solution?

It is very stable. We have no concerns.

What do I think about the scalability of the solution?

The brick scalability solution is very nice. It allows us to add smaller quantities and still get quality performance.

How are customer service and technical support?

The technical support is lacking. We are working with Dell EMC to get some better understanding of this.

Which solution did I use previously and why did I switch?

Currently, we have a VPLEX with multiple storage arrays behind it. Now, we will be moving to one storage array and getting rid of the rest.

The performance requirements for the Diamond Levels on certain areas, we wanted submillisecond response times. We are still working with our buyer to get this to fruition based on some of our workloads.

How was the initial setup?

The initial setup is very straightforward because it is All-Flash. We are now looking at maximizing the performance features.

What about the implementation team?

We are still working with our integrator on the deployment since the VMAX is relatively new in the industry that I am working in. We are still working on improving our experience, as they lacked experience in the PowerMax.

The migration process of the VMAX to PowerMax is ongoing. Because we have a VPLEX, it is causing more complexity than if it had been just VMAX to VMAX.

What other advice do I have?

Ensure whomever you work with knows the solution and you get feedback from other customers.

It has good performance and speed, but it is still lacking in training and knowledge.

We are only using Unisphere of the performance management and monitoring tools, as we are not that familiar with the other ones available.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architec23dd - PeerSpot reviewer
Architect at a healthcare company with 10,001+ employees
Real User
May 31, 2019
The most valuable features are compression, deduplication, and NVMe-based back-ends for flash technologies. However, I would like it to support NVMe over Fabrics.
Pros and Cons
  • "It is very stable. We expect superior performance and reliability from this particular storage system."
  • "I would like it to support NVMe over Fabrics, because that is the next item for consideration on the NVMe roadmap. PowerMax supports NVMe on the back-end, but when it starts supporting NVMe over Fibre Channel, suddenly various hosts can directly communicate with PowerMax, and with NVMe-oF, as well. Suddenly, Gen 6 and Gen 7 switchers will be able to help facilitate that particular communication channel."

What is our primary use case?

This would be for leveraging the purchase of PowerMax storage system through a service provider, who would deliver the capacity of PowerMax on a service catalog basis. The storage capacity would be offered as a block service and the utilization of the PowerMax would be delivered on a revised written basis.

This will certainly be leveraged to deploy non-critical and mission-critical applications in our environment, in which we have plenty of both at this point in time.

How has it helped my organization?

We expect it to deliver exceptional performance and capacity utilization metrics. This is one of the reasons we are evaluating PowerMax 2000 and PowerMax 8000 at this point in time.

What is most valuable?

The most valuable features are compression, deduplication, and NVMe-based back-ends for flash technologies. 

What needs improvement?

I would like it to support NVMe over Fabrics, because that is the next item for consideration on the NVMe roadmap. PowerMax supports NVMe on the back-end, but when it starts supporting NVMe over Fibre Channel, suddenly various hosts can directly communicate with PowerMax, and with NVMe-oF, as well. Suddenly, Gen 6 and Gen 7 switchers will be able to help facilitate that particular communication channel.

For how long have I used the solution?

We are still in the planning and evaluation stage.

What do I think about the stability of the solution?

It is very stable. We expect superior performance and reliability from this particular storage system.

What do I think about the scalability of the solution?

We expect it to scale.

Which solution did I use previously and why did I switch?

We are slowly moving towards simplifying our current complex environment, but we are not there yet.

In the past, we have been using the various versions and families of VMAX. Now, we are moving more towards PowerMax and newer versions of technology as they get released onto the Dell EMC roadmap. We have been using VMAX based platforms for many years. Suddenly, PowerMax has evolved from the lineage of VMAX. Therefore, we expect Dell EMC to continue to build upon it. 

In terms of the engineering aspects of the performance requirements, we have a variety of applications requiring a certain level of IOPS, response times, and a minimum microsecond latencies. While we understand that PowerMax can deliver to these expectation from a performance standpoint, we will certainly undergo some rigorous proof of concepts (PoCs) with the PowerMax systems to make sure that our current understanding of PowerMax capabilities, from a performance standpoint, meets our expectations.

How was the initial setup?

We are not yet done any setup of PowerMax systems. We are still working on the integration plans.

Which other solutions did I evaluate?

We have always used Dell EMC. We have evaluated the technologies from some of the other vendors. We have done numerous proof of concepts, and we have done some real hard proof of concepts. Either in the architectural design stage, or in the engineering stage, some of those particular products do not meet the rigorous testing that we do in these types of scenarios and environments.

What other advice do I have?

Use PowerMax.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solutions Architect at a healthcare company with 501-1,000 employees
Real User
May 31, 2019
Performance, replication time, and ease of use are key factors for us
Pros and Cons
  • "Key features include performance, replication time, and dedup and compression."
  • "I'd like to see the dedup and compression improve. Two to one is not very good. We should be getting something like three, four, or five to one."

What is most valuable?

  • Performance
  • Replication time
  • It's become easier to use
  • Dedup and compression

What needs improvement?

I'd like to see the dedup and compression improve. Two to one is not very good. We should be getting something like three, four, or five to one.

How was the initial setup?

The setup was pretty straightforward. It wasn't that hard.

What about the implementation team?

We bought it from a reseller and we used some services from Dell EMC. Our experience with them was pretty good. They showed us the basics and got us started.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1087290 - PeerSpot reviewer
Senior Information Technology Manager at a retailer with 10,001+ employees
Real User
May 31, 2019
Our time to response has increased significantly with the new storage tier
Pros and Cons
  • "It was easy for teams to pick up the technology with very limited exposure and training, then implement and support it."
  • "The installation of equipment needed support's help."

What is our primary use case?

The primary use case is block storage.

We are planning on deploying mission-critical applications on this solution for redundancy and performance.

How has it helped my organization?

Our time to response has increased significantly with the new storage tier (SSD).

We have probably replaced eight racks of equipment with one rack of equipment. So, we have seen significant cost savings and performance.

It was easy for teams to pick up the technology with very limited exposure and training, then implement and support it.

What is most valuable?

As per performance, being able to consolidate down some of our older DMZ technologies into one platform.

My team has found the Unisphere to be a valuable tool.

What do I think about the stability of the solution?

We haven't had any issues with the solution in the six months that it has been live. So, the stability has been very good.

What do I think about the scalability of the solution?

We are getting ready to add to it already, so it is very scalable.

How are customer service and technical support?

The technical support has been very supportive when we have had to call and ask for their assistance, especially during the installation of the equipment.

Which solution did I use previously and why did I switch?

Our performance requirements were more about the availability and the performance, since we are running mission-critical applications. We have to have low disk latency to meet the application's performance for our Oracle Databases.

How was the initial setup?

The initial setup was very straightforward. It was easy to implement. They implemented it through their normal processes in a very timely manner.

The migration process from the older VMAX arrays to PowerMax was fairly seamless. When the team came in, they migrated data from one to the other. The process was simple.

What about the implementation team?

A reseller, Advisex, worked with us on the deployment. We have a close partnership with them and had a good experience.

What other advice do I have?

We are happy with what we have.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Storage Engineer at a transportation company with 10,001+ employees
Real User
May 29, 2019
Because of the compression ratio, we are able to put more on less hardware
Pros and Cons
  • "The PowerMax software and CloudIQ let us get an inside view of our compression and compaction, as well as our usage of the storage."
  • "The initial setup was complex. ESRS is a very complex solution to put into our environment, because it requires external access to the Internet. That's a very tough thing for us to do, because we are a PCI and PII company. We store a lot of data for people which is personal. Therefore, going out to the Internet is not our preferred path."

What is our primary use case?

We are using it for VMware, virtual infrastructures, and our physical host. All of our virtual infrastructure is pretty much mission-critical, and we have all of our virtual infrastructure migrating into the PowerMax family.

How has it helped my organization?

Because of the compression ratio, we are able to put more on less hardware.

The PowerMax software and CloudIQ let us get an inside view of our compression and compaction, as well as our usage of the storage.

What is most valuable?

  • Compression
  • Compaction
  • A lot of storage in a small box.

What do I think about the stability of the solution?

The PowerMax software has some room for improvement. We have run into a couple bugs with it so far.

What do I think about the scalability of the solution?

It scales well. We currently buy ours fully maxed out, so we don't really worry a whole lot about the scaling from a new infrastructure standpoint.

How are customer service and technical support?

So far, technical support has been really good.

Which solution did I use previously and why did I switch?

We are migrating from HPE 3PAR, and it's been a very easy transition.

How was the initial setup?

The initial setup was complex. ESRS is a very complex solution to put into our environment, because it requires external access to the Internet. That's a very tough thing for us to do, because we are a PCI and PII company. We store a lot of data for people which is personal. Therefore, going out to the Internet is not our preferred path.

What about the implementation team?

We used Dell EMC directly for the deployment. The experience has been good, so far.

Which other solutions did I evaluate?

We generally do a PoC. In this case, we went directly to the PowerMax because we felt it was a good solution. Our upper management chose it.

What other advice do I have?

Study the integration very carefully, as far as how you're going to integrate it into your environment, such as how you're going to use ESRS and the other solutions which Dell EMC offers.

As far as provisioning, storage, and use of the array, it's been very simple to use.

For the PowerMax 8000, a million IOs is our minimum requirement. We have yet to be able to test that, but that is our minimum base requirement for a PowerMax 8000.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.