Dell PowerProtect Data Domain Reviews

I have been using Dell PowerProtect Data Domain for two years. One year has been for operational data domain specifically, and one year has been for implementation.

This first installation included racking and stacking, cabling, network configuration, license, and active file system setup.

My favorite feature on Dell PowerProtect Data Domain is the deduplication capability. This is a particularly good feature to have.

Regarding the downsides of Dell PowerProtect Data Domain, I have not encountered anything negative about it at this time. Dell PowerProtect Data Domain will be integrated into all systems in real-time, and I have not seen anything bad so far.

The last downtime for upgrading the model 9410 took a long time, approximately two hours, which could be bad for production environments.

I rate the stability of Dell PowerProtect Data Domain at 8.5 out of 10.

I find Dell PowerProtect Data Domain to be very stable. I have been using it for up to three years with no upgrading or downtime.

I think it is a good achievement for Dell PowerProtect Data Domain to remain stable for three years with no downtime.

My rating for the scalability of Dell PowerProtect Data Domain is an eight out of 10.

I find the scalability of Dell PowerProtect Data Domain to be very simple. You can expand, but you must ensure safety if you are facing a challenging environment. You must ensure the space you will use to expand the storage. It is very easy and simple because you just buy the product and deploy it by expanding with shelves or hard disks.

I contacted technical support when a product failure occurred in NVRAM or DEMS while powering on the system. This happened to me during new installations of Dell PowerProtect Data Domain.

The quality and speed of the responses from their support are perfect. Many products take many days to reply, but with Dell PowerProtect Data Domain, the response time is fine.

When I first deployed Dell PowerProtect Data Domain, it was easy.

It took me 45 minutes to check the configuration and see how it was installed, just to have the information recorded.

I require just one person as a technician for basic deployments.

The number of technicians needed depends on what the expansion shelf will be. If it is just one controller of Dell PowerProtect Data Domain, I need just one technician. If there is another shelf, such as the DS16 or something similar, I need more technicians.

For new users starting to use Dell PowerProtect Data Domain, you just need to check some comments to know what the configured ports, IPs, and domain you have. You just need to manage the cleaning and the file system and check the storage, or if you have a disk failure, check its number.

I execute all the checks after leaving, and the system is up and continues to be monitored for just one day, or for safety, I will monitor it for one week to ensure the garbage collection will run. I rate this product an 8 out of 10 overall.

Dell PowerProtect DD (Data Domain) is an integrated backup appliance-based solution, and our installed base in Pakistan is substantial. We possess high expertise in both pre-sales and post-sales activities for this.

It can operate at high temperatures. Even in disaster situations, you can recover your backups. The technology has advanced significantly, and the software that operates the environment of PowerProtect is excellent. It truly is remarkable. In every instance where we've proposed and won a project based on PowerProtect, the customers have been highly satisfied and confident in their backup processes.

Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today. The deduplication and compression ratio is unmatchable through DD Boost software. 

There is a challenge when it comes to data recovery; the recovery window can exceed four to eight hours if you're dealing with backups older than five or ten years. The encryption and decryption processes take longer than those of all-flash technologies. This is the only challenge I see.

It also cannot provide an active-active infrastructure since you can have only a single controller in one appliance. If you want to implement a dual controller setup, you need to connect another appliance with a single controller. This limitation can be a drawback, especially because competitors offer dual controller architectures with end-to-end NVMe and Rocky-based back-end network infrastructure. Their IO systems can achieve faster recovery of backups, while Dell PowerProtect DD do not provide such high throughput.

We have been working with Dell solutions for more than 20 years. We are a Titanium partner of Dell Technologies, and we are working on the complete portfolio of Dell and Dell EMC.

The support services Dell is providing are excellent.

Positive

We are working with Dell Technologies, VMware, Microsoft, and Huawei. Due to huge costs, there is competition from companies such as Huawei, Veritas, and other OEMs. Dell EMC is experiencing high competition in terms of financials.

Customers go for Dell PowerProtect DD because of the support services that Dell is providing and good architecture.

People have been using it for over a decade to backup their data. It provides good data duplication and ratio. MTree mechanism allows for seamless transfers of backups between different systems, whether it's from one Data Domain (DD) to another DD or from one PowerProtect to another PowerProtect. Additionally, there are many features available. However, it's important to note that similar features are now also offered by competitors.

It typically takes one to two hours to complete the installation, depending on the infrastructure and the size of the project. For example, if you are dealing with a backup solution of 100 to 200 terabytes, it will generally take one to two hours at most.

As for the installation team, I am not the only one involved. We have a team of specialists, particularly when it comes to customers in the Financial Services Industry (FSI) or mission-critical environments. Dell Technologies manages a highly skilled set of expert engineers with decades of experience. We offer professional services through Dell, and we also have a certified Dell EMC team available on the ground.

Due to the critical nature of the data, the choice of implementation services that we propose to our customers depends greatly on the specific requirements. In tenders, we strive to offer both competitive pricing and high-quality service. Our deployments are typically carried out by our team members, but for Requests for Proposals (RFPs) and Requests for Quotes (RFQs), we always bring Dell Professional Services on board. Their service is exceptionally professional and unmatched in my country.

Dell PowerProtect DD (Data Domain)'s licensing cost was excellent in 2023, but after 2023, the operating environment licensing cost is huge. It is almost four times the earlier price.

I would rate this solution a nine out of ten.

Dell PowerProtect Data Domain is mainly used for backup as a target for backup. Previously, I was working in Veeam, and nowadays, I am working with Commvault. For both backup software options, the target for the backup is Dell PowerProtect Data Domain.

Dell PowerProtect Data Domain has multiple valuable functions. The DD Boost protocol is very fast in backup and while data is being transferred to Dell PowerProtect Data Domain. It is a very fast protocol. Additionally, I am using the immutability features built-in in Dell PowerProtect Data Domain, so that the backup copies are immutable. No one can edit or delete them anymore unless the retention period is over. I think those two functions are the best in Dell PowerProtect Data Domain.

The main benefits I receive from Dell PowerProtect Data Domain save time for me because of the time of backup. For example, I have reduced the backup window. Once I began working with Dell PowerProtect Data Domain, it is very fast storage, especially while the backup is being taken. The backup window has been reduced by more than 30%. In my case, I am moving data over the WAN. The speed of the backup has reduced the bandwidth and the time being taken, resulting in cost reduction. From a pricing point of view, I think it is sufficient and good for me. It is the most reasonable option for my case.

In my opinion, for the version I am using of Dell PowerProtect Data Domain, I am not sure if there is another version that will have the functionality I will discuss. I need them to add the air-gapped technology to Dell PowerProtect Data Domain, as some other vendors have. The air-gapped technology is very important.

I have been working with Dell PowerProtect Data Domain for more than five years.

The stability of Dell PowerProtect Data Domain is rated at nine. It is very stable.

The scalability of Dell PowerProtect Data Domain is good for scale-up. I have two models of scale: scale-up or scale-out. For scale-up, it is very good. However, for scale-out, I am not sure they are doing this effectively. I think they have an issue with scale-out by adding multiple controllers and multiple bays, for example.

The technical support for Dell PowerProtect Data Domain is very helpful. I have created multiple tickets with them and they have a very fast response time with very good technicalities. They are brilliant in all aspects.

Dell's response time and quality are very fast and very good.

The initial setup for Dell PowerProtect Data Domain is very simple. One of my team members completed it on his own. He did not even want support in any of its operations. It is very simple. All operations, such as upgrading firmware, initializing it, and making a target, are very easy.

I purchased Dell PowerProtect Data Domain through a partner. It was through one of their partners in Egypt.

Pure Storage is the most similar option to Dell PowerProtect Data Domain. Pure Storage is a very powerful storage system that came to the market recently. I am sure they started with the end goal in mind compared to other competitors. They are very intelligent and they have integrated all other vendors' functionalities inside their product. I have not used it, but I have attended some seminars and webinars for them. They speak about very good technology.

For the same reasons I have mentioned that Dell needs to address, I would select Pure Storage because it has built-in air-gap technology and I think it is the only storage that came with all-flash SSD. Both features I am seeking for in Dell PowerProtect Data Domain already exist in Pure Storage. Regarding pricing, I think Pure Storage will take over Dell PowerProtect Data Domain.

I can recommend Dell PowerProtect Data Domain to other users. I would rate this review at six out of ten.

I am calling to complete our feedback and survey for this product. We have been using Dell PowerProtect Data Domain for about 10 years. We had an implementation of a 2200 model, but we should be receiving new devices that have been procured and are not yet delivered to us through an IPA project.

We had no additional licenses, no VTL or other add-ons; just an ordinary backup target with deduplication and compression. It is currently still employed and used as a long-term backup solution for the monthly backups.

What I appreciate about Dell PowerProtect Data Domain is that the deduplication is quite good and it simply works. It is quite insensitive to all the problems we have here in Bosnia.

The features in Dell PowerProtect Data Domain have greatly benefited our organization by allowing for easier and quicker backups and easier restores. We used different backup tools back then, and at the moment, we are using Veeam. It simply works. It is a simple tool that just works. Under the hood, all the complexity is mostly hidden from the users that use it.

I have not really noticed any drawbacks or downsides other than the price.

About 10 years.

Regarding Dell's technical support, since we did not have any need for it, I cannot complain or say anything because we had no problems with the device, and it simply works.

Over this period of time, over 10 years, I had no need for support.

Since the product works, I would rate the support at least nine.

Before, we were using Veeam more than 10 years back, and right now, we are planning a change, but due to procurement, I am unable to give more information.

The deployment of Dell PowerProtect Data Domain took about two days when it was implemented, and to change its purpose from the primary backup target to this kind of monthly secondary long-term archive, it took perhaps half a day.

It was quite quick and easy to do because our implementation is quite simple.

I and another contractor participated in the deployment.

We are a government agency, so regarding Dell PowerProtect Data Domain, return on investment is not something we do.

The implementation of Dell PowerProtect Data Domain is not really difficult for us. It is just a backup target. I would rate this product overall as a 9.

Dell PowerProtect Data Domain serves as a backup repository for my customers, where I began implementation with Avamar, using Data Domain as the repository, and integrated it with the ECS platform for cloud archiving. However, I have not performed file solutions to back up or attach directly to clients' PCs, as all backups end up on Dell PowerProtect Data Domain.

Most use cases for Dell PowerProtect Data Domain as a backup repository are in VMware backup environments, where I integrate it with IDPA, Avamar, and Veeam by installing proxies inside the VMware environment and performing all backup restoration tests and processes as needed. Although I have only performed replication once, in some cases I have installed agents inside Windows servers or customer PCs to perform agent backup or file backups.

Regarding my main use case with Dell PowerProtect Data Domain, I have not encountered any issues, though I would perform a replication scenario if the opportunity arose. Unfortunately, our customers in LatAm are not large enough for such projects, as their architectures typically involve active-passive or active-active setups for servers and storage, but not for backup solutions, which presents a challenge in educating customers on the need for proper disaster recovery or business continuity architectures.

What I value most about Dell PowerProtect Data Domain are its deduplication features, as the amount of information that can be stored is quite impressive. I also appreciate the DD Boost protocol for its enhancements and integration with other platforms, and I recall a provider using that protocol to improve the transportation layer, along with the data-at-rest encryption that protects all information inside Dell PowerProtect Data Domain. Primarily, the standout feature is the DD Boost protocol.

The DD Boost protocol improves my workflow with Dell PowerProtect Data Domain by using a native communication protocol, which allows for faster information transfer without protocol translations. Its integration with Dell's other products like Avamar is beneficial, and the openness of DD Boost enables compatibility with other vendors, making it important for customers with large information volumes to store efficiently and perform both backups and restorations with ease.

The impact of Dell PowerProtect Data Domain on my organization has been significant, particularly because its integration with Avamar and Veeam allows for instant recovery where the disk of VMs runs on Dell PowerProtect Data Domain, facilitating an easier restoration or recovery process since I can simply perform a vMotion to recover the VM.

I cannot quantify the exact time saved, but I have two scenarios with customers needing to restore large VMs. The ability to restore these in a few minutes is a remarkable improvement compared to the hours typically required for the whole restore process.

The significance of having fast backup and recovery solutions with Dell PowerProtect Data Domain for my organization revolves around business continuity, focusing on how quickly I can help customers get back on track.

Dell PowerProtect Data Domain is currently well-developed, and at this moment, I cannot think of any improvements needed.

I have been using Dell PowerProtect Data Domain for approximately eight years, implementing backup solutions and installing it as a repository for backups, including integrations with Veeam.

Dell PowerProtect Data Domain is stable; however, stability does depend on the customer's infrastructure and network setup. In terms of support, implementation, and maintenance, it is very predictable and easy to maintain in a positive sense.

The scalability of Dell PowerProtect Data Domain is impressive, as you can add expansion shelves that significantly increase capacity.

The customer support experience I have had with Dell PowerProtect Data Domain is quite good, characterized by fast service and a support team that resolves issues in a short time.

In my ten years of experience, I have not used a different solution. We explored alternatives but remained with Dell PowerProtect Data Domain.

I perceive a return on investment from Dell PowerProtect Data Domain in terms of the valuable time saved for every customer, emphasizing that time is indeed valuable.

Pricing, setup cost, and licensing are not my areas of expertise, as I mainly focus on implementation engineering.

Before choosing Dell PowerProtect Data Domain, we did not evaluate other options, as we consistently opt for Dell PowerProtect Data Domain.

I advise those considering Dell PowerProtect Data Domain to try it out, as there are various products on the market, but Dell PowerProtect Data Domain is easy to use, easy to install, and integrates well with the customer's environment, boasting spectacular backup and restore capabilities. I recommend conducting a proof of concept of the product. I have rated this product a ten.

My role in using or managing Dell PowerProtect Data Domain involves overseeing its implementation and operation. The significance of having fast backup and recovery solutions for my organization when using Dell PowerProtect Data Domain is that when you actually need it, it works efficiently. We have the ability to live restore, so we do not have to wait until the restore is fully finished.

The features of Dell PowerProtect Data Domain that I value the most include the simplicity of deployment, which is one key feature, and the data reduction we achieve on our appliances compared to other solutions.

The impact that Dell PowerProtect Data Domain has had on my organization's security is significant as the appliance comes with built-in security features, allowing us to limit access to the appliance, whereas with other solutions, we have to do that ourselves. With the Cyber Recovery Vault, we get an air-gapped solution.

The impact that Dell PowerProtect Data Domain has had on my organization's data backup efficiency is notable, as the data reduction is a major benefit.

I believe Dell PowerProtect Data Domain can be improved, but I do not have specific examples I would want to see in the next release.

I have been using Dell PowerProtect Data Domain for approximately four to five years.

I rate customer service and technical support at a nine out of ten, as there is always room for improvement, but at this moment, I do not have any major complaints about the support services. They are always able to help us when needed, and the responsiveness of the support team is excellent.

Prior to adopting Dell PowerProtect Data Domain, we were using a build-your-own solution, which was a backup to disk solution where we repurposed a server with disks and used it as a repository for our backup solution.

My experience with pricing, setup costs, and licensing is that at first, it obviously costs more than a simple setup where you bring your own resources. However, after a while, I see the return on investment regarding maintenance and lifecycle management and operating in a day two scenario, which is where the real savings work.

I also rate Dell PowerProtect Data Domain a nine out of ten. My advice for someone considering trying it is to be open to a new solution, give it a try, and see what it actually does. I would rate this solution a nine overall.

My main use case for Dell PowerProtect Data Domain is as a data backup target.

The features of Dell PowerProtect Data Domain that I like the most are the immutability, speed, and deduplication, which saves us a lot of money on storage costs.

The impact that Dell PowerProtect Data Domain has made on my organization is more efficient backups, a 99.9 percent backup success rate, and no data recovery issues in the last twenty years.

To improve Dell PowerProtect Data Domain, I would suggest making it cheaper.

I would like to see the ability to use more back end data ports as a new feature.

I have been using Dell PowerProtect Data Domain since it first came out.

I would rate customer service technical support an eight out of ten because sometimes there is a language barrier when talking to offshore support.

Prior to adopting Dell PowerProtect Data Domain, I was not using any other solutions to address the issues.

I do not deal with pricing, setup cost, and licensing for Dell PowerProtect Data Domain; I simply inform my manager, and he signs the check.

The other solutions I considered before selecting Dell PowerProtect Data Domain were Rubrik, Veeam, and Cohesity.

It would be beneficial to make support easier to access.

The typical use case for Dell PowerProtect DD (Data Domain) is for backup purposes; it is disk-based backup, which provides fast backup capabilities.

Additionally, data can be replicated from site one to site two, specifically backup data from backup device to backup device, not storage to storage.

Furthermore, deduplication and compression are enabled on the backup data, resulting in reduced bandwidth consumption. These are the three main functionalities.

The best feature of Dell PowerProtect DD (Data Domain) is its deduplication.

The integration of Dell PowerProtect DD (Data Domain) with leading backup applications within the infrastructure is very good. It works with multiple backup solutions, not only with NetWorker or Avamar; it is also compatible with McAfee and NetBackup.

The security features of this solution, such as encryption and role-based access control, are included, and ransomware protection is also incorporated. The solution comes with security features by default.

Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task.

Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.

I have approximately 10 to 12 years of experience with Dell PowerProtect DD (Data Domain), which was previously known as Data Domain before PowerProtect.

This is a very stable solution.

The solution is scalable to higher models, both vertically and horizontally.

Technical support rates eight to nine on a scale from one to ten, with one being the worst and ten being the best.

Positive

The initial setup of Dell PowerProtect DD (Data Domain) is very easy to install and administrate.

The return on investment from Dell PowerProtect DD (Data Domain) is visible for enterprise customers, but not for SMEs. For enterprise customers, its price point is appropriate, but for SMEs, it is not suitable because the cost of the solution is much higher than the actual solution.

The backup solution cost is higher than the actual solution.

The solution is more suitable for large businesses rather than small or medium-sized enterprises.

I have utilized Dell PowerProtect DD (Data Domain) cloud-enabled capabilities to manage backups and recoveries with good results.

The on-site solution is most requested in the local market because it is a backup device, and most organizations prefer to host it in their own data centers.

On a scale of 1-10, this solution rates an 8.

My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmental side, and in the banking sector since they usually need to back up their data.

Retention for data, deduplication, and replication between sites are valuable features. The solution syncs immediately.

The model 3330 may need improvement. Then we have another model, 6300. In my opinion, the 6300 model is better. It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.

I have been using it for between three or four years.

Dell is more stable than any other device. After Dell, HPE follows, then IBM, and then any other device. Dell is especially more stable in the enterprise product.

I usually don't worry about scalability or upgradability for a device like PowerProtect, VRTX, or any Dell product. 

I can buy any Dell device in Egypt and they offer strong after-sales support. We have a call center, and they call us continuously to ensure satisfaction. I have encountered an issue before with other brands that would not have occurred with Dell.

Neutral

I sold HPE servers to PepsiCo due to their global agreement. I faced issues with HPE's support. Dell resolved similar issues much quicker.

I'm aware of Huawei's scalability, which, in comparison, surpasses Dell's. Huawei's storage device can be upgraded with another 16 devices, while Dell and HVE talk about only three devices that can be scaled up.

The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.

Price is a major factor. Replication and data deduplication ensure there is no duplication for backing up data. The technology it uses is the shortest and minimized. The size of the data should be backed up every time. The customer needs to know about data duplication and data replication. This is the tool I recommended to customers. 

Overall, I rate the product eight out of ten.

I use Dell PowerProtect DD (Data Domain) for archiving and storage for the server. It is also used for daily backup purposes.

The solution is valuable for its security purposes and good support. It securely protects data against threats like Trojans. The solution has been awesome over the last ten years, offering stability and reliability, which I recommend for stable storage. 

Additionally, it supports new technologies and offers a fantastic after-sales service, with engineers responding within 24 hours to solve issues, proving crucial for our operations.

If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD. It is important to consider features you need or don’t need.

I have been using the Dell PowerProtect DD solution since 2008.

The solution is very stable. Over the past ten years, it has been an awesome project.

In my plan, I renew the support every three years, and it is scalable. The scalability depends on the IT department's strategy.

The customer service after sale is very important. They respond within 24 hours of case submission, which is crucial for maintaining the solution. Technical support is rated nine out of ten.

Positive

Before Dell PowerProtect DD, I used Veeam Backup, which is easy to manage and offers a reasonable backup solution.

The initial setup is for archiving and daily backups. It is set up on premises with virtual machines.

Occasionally, there are significant monetary savings and time savings.

Pricing is sometimes reasonable depending on the discounts provided by the company.

I advise potential users that Dell PowerProtect DD is a good product, but it has to be aligned with your strategy, capacity, and budget. Rating for the overall solution is nine out of ten. The considerations should be to focus on price and on your strategy for your environment.