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Ozgur Fakir - PeerSpot reviewer
Principal Presales at GlassHouse
Real User
Top 10
Aug 25, 2022
Good compatibility, great documentation, and easy to set up
Pros and Cons
  • "It is a stable solution."
  • "The data application compression is great."
  • "We would like faster instant recovery."

What is most valuable?

The data application compression is great. I also like Cyber Sense, Cyber Lock, fast parallelizing insights, and Sure Backup.

The initial setup is easy.

It is a stable solution. 

You can scale the product well. 

The interface is good. We are very familiar with it and are comfortable using it. 

The documentation is good. They are very accessible. 

The compatibility is very good. 

What needs improvement?

We would like faster instant recovery.

For how long have I used the solution?

I've used the solution for around 20 years. 

What do I think about the stability of the solution?

It's very stable. I can replicate the Data Domain, virtual addition, to my local physical version. There are no bugs or glitches. It doesn't crash or freeze. 

Buyer's Guide
Dell PowerProtect Data Domain
September 2026
Learn what your peers think about Dell PowerProtect Data Domain. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The product is scalable. If you want to expand it, you can. 

In my client's company they have about 1,000 people on the product.

We likely will continue to expand the solution. 

How are customer service and support?

In my company, we handle the technical support on our side. We are an insured company for Dell also. We have about 100 technical people that can assist.

How was the initial setup?

The product is very simple to set up. It's not overly complex or difficult. 

It takes about half an hour to compare all the data and for Data Domain to be set up in Azure. Also, I can see the source image and open Data Domain, and just share the source to my DPS solution, the networker. It works better.

You only need one person to maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. However, it varies from project to project. While we've tried cheaper options, the features just weren't as good. 

Which other solutions did I evaluate?

We just want to learn the difference between the DPS solution in Azure and Azure's own backup solution. I'm trying to measure for my customer if the DPS solution has different features for a better backup from an Azure site's backup.

I can compare the instructions in the also Azure site as well. I have a lot of mechanical Data Domain on my site. Also, I have got Data Domains on the Azure site.

What other advice do I have?

I've been a consultant for 20 years. I'm a distributor. 

I would advise others to try it out. 

Our customers work with a solution partner, and we offer training. It's good to have some help and insights at first.

It's a market leader. I'd rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
ManuelIglesias - PeerSpot reviewer
Solutions Architect at Open group
Real User
Jul 2, 2022
It has good compression and compatibility with a lot of different solutions.
Pros and Cons
  • "Data Domain is an excellent repository that's compatible with a lot of different solutions. Even Veeam Backup recommends sending backup to Data Domain. Space optimization is great. Currently, it guarantees 50-to-1 compression of the application in the same device. In all these years, I never had a client who was unsatisfied with Data Domain. It is a solid appliance with VMware integration, instant access to restore and search, and analytics."
  • "In all these years, I never had a client who was unsatisfied with Data Domain."
  • "Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library. That's an issue in Latin America sometimes because a lot of clients still use tapes for budget reasons. Maybe they have a lot of archives. In North America and Europe, they do a lot of archiving, but they use the cloud more than we do. Sometimes we have to put together a Frankenstein where we connect another server to the tape library and send all the data there."
  • "Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library."

What is our primary use case?

I'm an architect, so I only use Data Domain to design solutions for clients right now. I'm not using it so much as for management or administration. My clients all like it, and It's an effective storage system.

What is most valuable?

Data Domain is an excellent repository that's compatible with a lot of different solutions. Even Veeam Backup recommends sending backup to Data Domain. Space optimization is great. Currently, it guarantees 50-to-1 compression of the application in the same device. In all these years, I never had a client who was unsatisfied with Data Domain. It is a solid appliance with VMware integration, instant access to restore and search, and analytics.

What needs improvement?

Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library. That's an issue in Latin America sometimes because a lot of clients still use tapes for budget reasons. Maybe they have a lot of archives. In North America and Europe, they do a lot of archiving, but they use the cloud more than we do. Sometimes we have to put together a Frankenstein where we connect another server to the tape library and send all the data there. 

I understand why integration with tapes isn't possible because they are designing these applications for the future. In the next decade, all the information will be sent through private and public clouds. It's a great way to send data. It can be software-defined, so you have lots of paths to send information, and it's it's not too slow, so I guess that's why they don't support tapes. When we have challenges with other providers, maybe an internal ID would help.

Also,Dell's backup software comes in a lot of flavors, and there's a bundle that gives you all the functionality. You use this software to do this and another to do that. There isn't a single application that can do everything, and sometimes that makes some struggles.

For how long have I used the solution?

I got my first Dell certification in Data Domain about six or seven years ago, but I've been working on it for maybe two years. 

Which solution did I use previously and why did I switch?

We use other products, but it's not a one-to-one comparison with Data Domain because they're software solutions. For example, competitors like Veeam Backup have only one software solution that you can't license to other users. You have to buy the license for Veeam Backup for a socket, but it involves all the the functionalities. Maybe you have to buy a part of the instances for taking the backup for the databases. 

What's my experience with pricing, setup cost, and licensing?

It's a perpetual license, but you pay monthly for support. If you're integrating with the cloud, you have to pay for using the cloud. That's the only recurring cost you have with this tool.

What other advice do I have?

Data Domain is a 10 for me. It's a great storage device.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerProtect Data Domain
September 2026
Learn what your peers think about Dell PowerProtect Data Domain. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Vedat Gunes - PeerSpot reviewer
BI & Analytics Manager at a insurance company with 1,001-5,000 employees
Real User
May 9, 2022
Reliable, scalable, but performance could improve
Pros and Cons
  • "Dell PowerProtect DD is a stable solution."
  • "The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits."
  • "We are using technical support from the producers, and it is not good. I'm not happy with the technical support."

What is our primary use case?

I am using Dell PowerProtect DD for data extraction for extract, transform, and load(ETL) processes. This is a tool that receives data from operational platforms, or systems, such as in my factory in insurance, underwriting, claim management or health provisioning, et cetera. It receives the data from the source systems and not from the data warehouse platform by doing transformation or by loading the data or after loading the data. 

What needs improvement?

The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits.

For how long have I used the solution?

I have been using Dell PowerProtect DD for 15 years.

What do I think about the stability of the solution?

Dell PowerProtect DD is a stable solution.

What do I think about the scalability of the solution?

Dell PowerProtect DD is scalable but there are better tools.

The data engineers are using this platform in my company. There are 15 data engineers, and all of them are using this tool.

How are customer service and support?

We are using technical support from the producers, and it is not good. I'm not happy with the technical support.

I rate the support from Dell PowerProtect DD a two out of five.

How was the initial setup?

The initial setup of Dell PowerProtect DD is complex. Its initial setup is a bit complex because it uses many services on the operating system. Sometimes it is hard to solve the issue while installing the solution on-premises.

I rate the initial setup of Dell PowerProtect DD a three out of five

With the Dell PowerProtect DD, it is not possible to deploy the solution by ourselves. We deployed, and upgraded the solution, it took more than a month because there were problems, and the producer need to solve the issues. This is what took time.

What about the implementation team?

We needed to get help to implement the solution because the producers because it is not easy.

What's my experience with pricing, setup cost, and licensing?

If we do not move to the cloud solution and stay with our on-premise version we will miss some new features.

I rate the price of Dell PowerProtect DD a three out of five.

What other advice do I have?

I rate Dell PowerProtect DD a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1782993 - PeerSpot reviewer
Senior Infrastructure Solutions Architect at Benya systems
Real User
Feb 19, 2022
Powerful compression and deduplication, data integrity protection, and integrates well with software from different vendors
Pros and Cons
  • "This solution has a feature called Domain Boost, which allows for source deduplication and compression."
  • "This solution from Dell EMC is the number one backup appliance."
  • "The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. We do pre-sales activity, configuration, migration, integration, and more.

We have a Data Domain on-premises in our business, and we also provide it to our customers. The entire suite contains lots of backup software.

How has it helped my organization?

The Data Domain is the only backup appliance that we are proposing to our customers. We sell it in conjunction with the Data Protection Portfolio from Dell EMC.

Data Domain will not work without backup software. It integrates with Veeam and other products from other vendors, but the most beneficial backup process is when it's used with the Dell EMC Data Protection Suite.

The only concern that we have about the Data Protection software from Dell EMC is the interface. There needs to be some sort of enhancement. Veeam has the number one backup GUI in the world and although Dell EMC has a good interface as well, it is not like Veeam. If Dell would further improve the interface then it would be very hard for others to compete.

Dell has their own backup engine, which is remarkable. It is integrated with many enterprise applications, like SAP/HANA, Oracle eBusiness, Oracle Database, Hadoop, and more. However, because of this integration with complex enterprise applications, it comes with a complex interface. If they enhance this interface, it will be great.

What is most valuable?

This product has a lot of good features.

It has the most powerful deduplication and compression for data backup. Data consumes a lot of storage capacity, but with Data Domain, it splits the data into many chunks. The data is managed with smart architecture and algorithms, saving between 80% and 90% from the target capacity. This means that for every tier of capacity, it may reflect 20 times that, which is remarkable.

Data Domain has good data regulation features to prevent data corruption. Frequently with other products, users face data corruption. Data Domain always generates a hash from the target backup data and compares it with the hash of the data in production. This is done to make sure that the data is identical. If it detects a problem then it will rebuild the data on its own. This is why I recommend people make sure that they have a valid backup. In case of a crisis, it will restore and things will continue to function well.

This solution has a feature called Domain Boost, which allows for source deduplication and compression. Backup data consumes a very heavy amount of traffic because you are transferring almost all of your production data across the network to the backup appliance. By using Domain Boost, it supports source deduplication and compression, so you are only transferring a very slight amount of data across the network. This will assure very rapid data backup, guaranteeing RPO and RTO.

What needs improvement?

The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex.

For how long have I used the solution?

We began working with Dell EMC PowerProtect DD (Data Domain) approximately five years ago.

What do I think about the stability of the solution?

This is a very stable and durable product.

How are customer service and support?

This product is backed by very powerful support from Dell. If there are any concerns then they become engaged very quickly. The support is very fast and very helpful.

Which solution did I use previously and why did I switch?

We began working with this solution before the migration between Dell and EMC.

I have some experience with Veritas, and they offer backup appliances as well. However, they have nothing that can be compared to or compete with Data Domain. This solution from Dell EMC is the number one backup appliance.

How was the initial setup?

The initial setup is very straightforward. Even the integration with different backup vendors is a straightforward process.

What was our ROI?

Although the price of this hardware backup appliance is expensive, it comes with its benefits.

What's my experience with pricing, setup cost, and licensing?

The price of the backup appliance is slightly expensive. Compared to other vendors, the pricing will be slightly higher.

The backup software from Dell that you can use to operate the Data Domain is very cheap, and there are many different plans that can be purchased as a subscription or full license. 

What other advice do I have?

My advice for anybody who is implementing Data Domain is to use the backup software from Dell EMC. Combined, you will get a very powerful package for backup that includes both software and appliance. These together come at a very affordable price against any combination from any other vendor.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
William Champion - PeerSpot reviewer
Retail Education Executive at a energy/utilities company with 1,001-5,000 employees
Real User
Top 5
Feb 18, 2022
Highly reliable, scalable, and beneficial duplication security
Pros and Cons
  • "The most valuable features of Dell EMC PowerProtect DD are the duplication security and uptime."
  • "If my business said that they were going to change to a different backup product, I'd be looking for another job because I wouldn't trust my data with anything else."
  • "The price of Dell EMC PowerProtect DD could improve, it is expensive."

What is our primary use case?

We use Dell EMC PowerProtect DD for backing up a target.

What is most valuable?

The most valuable features of Dell EMC PowerProtect DD are the duplication security and uptime.

Dell EMC PowerProtect DD works well with other solutions, such as NetWorker. It's really easy to pass over to Data Domain and vice versa. 

For how long have I used the solution?

I have been using Dell EMC PowerProtect DD for approximately 10 years.

What do I think about the stability of the solution?

The stability of Dell EMC PowerProtect DD cannot be beaten, it is highly stable and reliable.

What do I think about the scalability of the solution?

The scalability of Dell EMC PowerProtect DD is very good.

We have around 2000 employees and all the infrastructure that goes with it. We back up maybe 250 to 300 servers.

How are customer service and support?

I have had excellent support because I am not using overseas support. I try to have support agents in Utah USA, and Canada.

How was the initial setup?

The implementation of Dell EMC PowerProtect is straightforward. However, there are lots of options available. There are three different types of compression. It mainly dupes the data, and it also does local compression on the data domain itself. Once you choose the compression, you then have to decide whether you're going to do an entry backup or a straightforward input, big bucket type of backups, and only have one directory for your data.

When you purchase Dell EMC PowerProtect DD, you always have help from EMC. They will help you get familiar with whatever is new to you. 

When you spend the kind of money for this solution you do receive good support to help you through any issues, it is not complicated.

What about the implementation team?

We have two people that manage the solution, but the two people are more to cover sickness, training, vacation time, et cetera. A single person can do the maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC PowerProtect DD could improve, it is expensive.

What other advice do I have?

My advice to others is to ensure they understand the solution well so that when they do implement it, it is done correctly for the business. Lots of different companies use it in different ways. I was with EMC for 10 years and I have spent the last 15 years supporting EMC customers, every implementation is unique because everybody has different ways of doing things. They don't always follow best practices, they will follow their business best practice rather than the vendor's best practice. They want a different thing out of a backup environment.

If my business said that they were going to change to a different backup product, I'd be looking for another job because I wouldn't trust my data with anything else.

I rate Dell EMC PowerProtect DD a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Director at miromix unitedMiroMIX United
Real User
Feb 4, 2022
Stable and easy to scale suite of deduplication, backup, data protection, and storage solutions
Pros and Cons
  • "Stable and scalable suite of solutions with deduplication, apart from data protection, storage, and backup."
  • "When buying Dell EMC PowerProtect DD (Data Domain), you can just buy a very cool backup software with deduplication, and that's all."
  • "Installation and deployment for this product need improvement. These processes need to made easier. Currently, it's not an easy installation for customers. This product needs to be installed by professionals."
  • "Dell EMC PowerProtect DD (Data Domain) is not a product that's easy to install by customers."

What is most valuable?

What I like about Dell EMC PowerProtect DD (Data Domain) is that it is a performance technology.

One of the features I find very interesting in this product is deduplication.

I also find it valuable that it's very easy to communicate with just one vendor if you're using this product. Normally, with other security systems, CAP systems, etc., you have to use the server, some hardware, and some software. The server could be from one vendor, while the software could be from another vendor. When a problem arises, this means you have to communicate with more than one vendor, but with Dell EMC PowerProtect DD (Data Domain), this is not the case. The only competitor I know that manufactures a similar product with this feature of one vendor communication is Symantec.

What needs improvement?

Dell EMC PowerProtect DD (Data Domain) is not a product that's easy to install by customers. There are a lot of products, e.g. entry-level storages that can be easily installed by customers themselves, but this product and other IDPA solutions need to be installed by professionals.

Customers who buy Dell EMC PowerProtect DD (Data Domain) should not worry about its installation and deployment. It should be installed directly by Dell, or by a Dell partner for free, but the price of this product must include installation, so installation will no longer be a problem.

Installation and deployment for this product need to be improved. These processes need to become easier. The user interface could also be improved, but I did see that Dell now provides a number of products with very nice interface. We used to have Dell PowerEdge VRTX, but it reached its end-of-life (EOL). It was a small blade server with a small storage that's working, but it was equipped with a friendly interface for customer installation. Dell EMC and some other vendors should also sell entry-level to mid-range products that are more user-friendly, and make them out of the box products.

For how long have I used the solution?

It's been a few years since we started selling Dell EMC PowerProtect DD (Data Domain). Normally, we sell Dell EMC backup systems, but we started to sell IDPA products last year, but the Data Domains we've started selling years ago. We're still working with this solution.

What do I think about the stability of the solution?

I find this solution stable.

What do I think about the scalability of the solution?

Dell EMC PowerProtect DD (Data Domain) is a scalable product.

How was the initial setup?

The installation of this product is not easy, though it's easier to install than IDP and DP units. If you have knowledge on this product, then installing it will be easy.

What about the implementation team?

We deployed this solution in-house. We have two certified staff for data protection products. We have also have two certified staff for data storages, and more people certified for other products, e.g. desktops, servers, etc.

What's my experience with pricing, setup cost, and licensing?

Buying Dell EMC PowerProtect DD (Data Domain), our clients don't have to pay for extra licenses. They can just buy any backup solution. For example, they can buy Dell EMC Avamar, or they can buy Symantec, Convault, etc.

When buying IDPA products, you don't have to buy anything, because you'll have an integrated solution: a data domain appliance plus software, the software being Dell EMC software which is a big package of software that allows you to do everything.

When buying Dell EMC PowerProtect DD (Data Domain), you can just buy a very cool backup software with deduplication, and that's all. It's very perfect, very nice. You can buy the backup software, e.g. Dell EMC, Convault, Symantec, etc.

Pricing for this product could still be improved, though several years ago, its price was very high. When there are more competitors, though, the price becomes more attractive both for the customer and partner. Now we can get more discounts for projects. The price for this product will decrease, because more and more companies now produce integrated devices, e.g. deduplication is not a very new technology, but it was a feature that was limited to several market leaders.

What other advice do I have?

My company MiroMIX United is a Ukranian company, and we are the platinum partner of Dell EMC. The majority of our solutions are based on Dell EMC products. We sell HP servers, but not too many, just 5%. We sell Cisco equipment, but we prefer selling Dell EMC networking products. We're partners of Cisco Systems, but we try to sell more Dell EMC products, because we know Dell EMC products best.

We sell Dell EMC PowerProtect DD (Data Domain) which is an integrated data protection appliance (IDPA). We have not sold many, e.g. just 10 or 15.

Dell EMC PowerProtect DD (Data Domain) is a promising product. It's very competitive. Last year, this product was sold and utilized into the most powerful banks here in Ukraine, but not by my company. My company sold these products to departments and segments in the government, though we were able to sell several Data Domains to a bank, but it was not a project worth millions of dollars. Our competitors were able to sell this product for millions of dollars. It's a very interesting, promising, and competitive product.

This solution is very promising and competitive, and we would like to sell more, but it's difficult. We can't predict how it will fare against the competition, for example: HP. At the moment, we have a POC in one bank here in Ukraine. It is a Hungarian bank, an OTP Bank, but it has a branch here in Ukraine. In the near future, there will be an official tender procedure announcement, but at the moment, they are testing Dell EMC PowerProtect DD (Data Domain), while also testing the backup solution from HP. It would be very interesting to hear their conclusions, but at the moment, we don't have the results.

We have 15 clients who are using this solution. It would be great to expand our presence in this market. We have a service center certified by Dell, with 10 people working in it, and all of them are certified in various products, e.g. desktops, laptops, servers, data storages, and Dell EMC PowerProtect DD (Data Domain).

We've been working with Dell for many years. Our company was founded 22 years ago, and during this period, we've been working with service and warranty, and the independent service in Ukraine is based on four service centers for private companies, with one of the service center being ours. In previous years, e.g. in the early 2000s, we had to keep spare parts at our stock room. We used to do this, but 10 years ago, Dell changed the strategy of service in Ukraine and they arranged the spare parts hubs located in all the regional centers.

I recommend Dell EMC PowerProtect DD (Data Domain) to other users who want to start using it because it's a very interesting product.

My rating for Dell EMC PowerProtect DD (Data Domain) is a ten out of ten, when compared to its competitors which are utilized in large accounts.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Nick Hamilton - PeerSpot reviewer
Enterprise IT Architect at ESTI Consulting Services
Reseller
Jan 13, 2022
Beneficial inline data deduplication, simple migration, and knowledgeable support
Pros and Cons
  • "The most valuable feature is the inline data deduplication."
  • "Dell EMC PowerProtect DD is highly stable and reliable."

    What is our primary use case?

    We use Dell EMC PowerProtect DD for deduplication, data protection, and data recovery. We use many different versions, including the newest versions.

    What is most valuable?

    The most valuable feature is the inline data deduplication.

    For how long have I used the solution?

    I have been using Dell EMC PowerProtect DD for approximately 13 years.

    I have used the solution all the way from when it was called Data Domain to when EMC bought it, to when Dell bought EMC, and now it is called Power Protect. 

    What do I think about the stability of the solution?

    Dell EMC PowerProtect DD is highly stable and reliable. I have not had a time when the system did not work and in an emergency this is critical.

    What do I think about the scalability of the solution?

    The solution is simple to scale.

    We have at least a dozen clients that use Dell EMC PowerProtect DD, and they like how it works

    How are customer service and support?

    The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.

    How was the initial setup?

    The initial setup is straightforward and is very easy to migrate to the next generation of solutions.

    What about the implementation team?

    The solution requires one or two supporting staff and is low maintenance.

    What was our ROI?

    I would rate the ROI a five out of five.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive. However, if you pay less you receive less, it is cost-effective.

    What other advice do I have?

    I would recommend this solution to others and it is a good choice.

    I rate Dell EMC PowerProtect DD a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Regional Key Account Manager at ACT
    Real User
    Dec 1, 2021
    Valuable deduplication feature; capacity software increases price
    Pros and Cons
    • "Good starting capacity and scalability."
    • "One of the most valuable features is that it looks for the deduplication, which can reduce the amount of the data."
    • "One improvement to the solution would be in the integration with backup software. They still have hardware different from the software."

    What is our primary use case?

    The primary use case of our customers is to do backup for their data.

    What is most valuable?

    One of the most valuable features is that it looks for the deduplication, which can reduce the amount of the data.

    What needs improvement?

    One improvement to the solution would be in the integration with backup software. They still have hardware different from the software.

    For how long have I used the solution?

    We have been working with Data Domain for around 10 years.

    What do I think about the stability of the solution?

    The stability and performance of the solution is good.

    What do I think about the scalability of the solution?

    Data Domain is suitable large enterprises. Because it's scalable, the solution is targeted toward medium to large enterprises.

    How are customer service and support?

    The technical support is good. It's better than others, but if they are not familiar with the problem, they have to take their time. But in general, they are good.

    How was the initial setup?

    I have a team that takes care of the deployment. They say it's easy but it takes some time, in terms of policies and integrating with infrastructures the customer already has. These are the challenges but it's easy to use.

    A medium project takes around seven days to implement and integrate. A large project, 200 terabytes or 300 terabytes of data, will take around 15 days to 20 days to integrate with all the servers and backup software.

    The solution comes with three years warranty and support from the vendor, but we have a lot of users with electrical outages, or unexpected errors happen. So we replace the hardware in terms of the hard disk or the controller, or we do maintenance in terms of upgrading the firmware on all of it.

    What's my experience with pricing, setup cost, and licensing?

    The solution was cheap; now it's becoming more expensive. For example, if you buy it for 10 terabytes, you have to buy 10 terabyte also of software for it. It's called the capacity software. It increased our prices.

    Which other solutions did I evaluate?

    I've compared Data Domain to NetBackup Appliance. The pros for Data Domain are the starting capacity and the scalability, but the pro for the NetBackup Appliance is it's being integrated with their backup solution, which is NetBackup software. In terms of the integration with the software and the ability to have it, if you have a problem with your backup, you can restore it on the same machine. So, it's better in terms of NetBackup. 

    Overall, whenever we integrate Data Domain with NetBackup software, it's been good.

    What other advice do I have?

    I would rate the solution a seven out of ten. It's a good product that we recommend.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    reviewer1166613 - PeerSpot reviewer
    Lead Engineer at a financial services firm with 10,001+ employees
    Real User
    Nov 7, 2021
    Reasonably priced with good reporting and monitoring features
    Pros and Cons
    • "The stability is excellent."
    • "It should provide everything that an enterprise needs."
    • "They need to make migration easier."
    • "There needs to be better ease of use with like APIs and automation and things of that nature."

    What is most valuable?

    The cost is quite good if you look at the product. 

    It should provide everything that an enterprise needs. 

    It can back up all the workloads on-prem, off-prem, and mainly the VM infrastructure. You should be able to replicate to another site. 

    The reporting and monitoring features that it provides are great. 

    It offers security with the software.

    The stability is excellent.

    The solution scales well.

    What needs improvement?

    The new niche players are currently very good, but some things that they lack. As an example, NetApp Filer. There is no real partnership between different vendor platforms such as EMC or NetApp. They don't really talk that much. There needs to be better ease of use with like APIs and automation and things of that nature. Some vendors are more API friendly, some vendors are not. Being API friendly will help.

    EMC is just coming out with their global deduplication future with virtual addition and things like that. Which is still in the works.

    They need to make migration easier. 

    What do I think about the stability of the solution?

    The solution is very stable. there are no bugs or glitches. It doesn't crash or freeze. There is not any other storage, deduplication storage appliance, that will match Data Domain. That is pretty much as stable a product as we have seen.

    What do I think about the scalability of the solution?

    The solution can scale well.

    How are customer service and support?

    Overall, technical support has been pretty good. However, the support recently, the support that is coming in from India, is not as good as what we used to get before. In the past year, we have seen a significant drop in call response.

    How was the initial setup?

    When we installed the solution, pretty much the software all was new. It was Legato earlier and then it was using Networker version eight everywhere else. When we started deploying it, we started with version nine. We pretty much started with the latest versions of the software. There were some growing pains, however, we were able to step up the enrollment and it was good in the end. Beyond a few issues right at the outset, it was a good experience. 

    What's my experience with pricing, setup cost, and licensing?

    The cost is quite reasonable. 

    What other advice do I have?

    Earlier, when we started deploying, we had to use a single DDBoost user for each EMP. I don't know our storage unit, however, now, with the latest release, we can use multiple users. That is one good reason why people should start using this solution, as there is one DDBoost user per entry. That way, it is easier to migrate or move across, for example, during your tech refresh. When they offer some kind of a load balancing feature in front of Data Domain it will be a good thing. We know that they always have it in the roadmap, however, we have never seen that come through.

    I'd rate the solution at a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior SAN Administrator at a manufacturing company with 10,001+ employees
    Real User
    Oct 28, 2021
    Stable and scalable
    Pros and Cons
    • "I find the data to be most valuable."
    • "I feel the solution works fine for us."
    • "I would like to see integration with public cloud."
    • "The price is on the high side."

    What is our primary use case?

    We use model number 6800. The operating system is 7.4.

    What is most valuable?

    I find the data to be most valuable. 

    What needs improvement?

    The price is on the high side.

    I would like to see integration with public cloud.

    For how long have I used the solution?

    We have been using Dell EMC PowerProtect DD (Data Domain) for almost ten years. 

    What do I think about the stability of the solution?

    The solution is, thus far, stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    The technical support is okay. It's not bad.

    Which solution did I use previously and why did I switch?

    I did not work with other solutions prior to using Dell EMC PowerProtect DD (Data Domain).

    How was the initial setup?

    The initial setup was handled solely by the Dell EMC, so it was okay and not that complex. 

    What's my experience with pricing, setup cost, and licensing?

    The price is a bit steep. 

    We pay for the support every three years. 

    What other advice do I have?

    I am an end user.

    I feel the solution works fine for us. 

    There are around four or five people working with this solution in our company.

    My advice to others looking into implementing this solution is that they acquire the requisite knowledge. It is important to be properly trained in how to use it. 

    I rate Dell EMC PowerProtect DD (Data Domain) as an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2026
    Buyer's Guide
    Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros sharing their opinions.