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reviewer1998144 - PeerSpot reviewer
Pre-Sales Consultant at a computer software company with 501-1,000 employees
Reseller
Top 5
Dec 3, 2022
Good deduplication and compression with helpful compatibility with other products
Pros and Cons
  • "We have found the product to be scalable."
  • "It's a stable, reliable product; it doesn't crash or freeze, there are no bugs or glitches, and the performance is good."
  • "The pricing could be lower."
  • "The cost could be lower. Sometimes it's not very competitive."

What is our primary use case?

We're a system integrator, and we're providing services for a number of customers. It's not like we are using these products ourselves.

What is most valuable?

The deduplication and compression are great. 

We started looking at Data Domain together with the Dell Cyber Recovery solution to have them work together.

The solution is stable.

We have found the product to be scalable. 

The interface is fine.

It has good documentation.

Compatibility with other products is okay.

What needs improvement?

I cannot speak to the exact areas that need improvement at this time. 

The pricing could be lower. 

For how long have I used the solution?

We've used the solution for a couple of years now. 

Buyer's Guide
Dell PowerProtect Data Domain
May 2026
Learn what your peers think about Dell PowerProtect Data Domain. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable, reliable product. It doesn't crash or freeze. There are no bugs or glitches. The performance is good. 

What do I think about the scalability of the solution?

The solution is scalable and pretty simple to grow. We work mainly with medium to enterprise-level organizations, and it works well across both. 

How are customer service and support?

Technical support is quite good. We find them to be helpful and responsive. 

Which solution did I use previously and why did I switch?

We are mostly also working with Dell. 

How was the initial setup?

I've never handled a deployment and, therefore, cannot speak to the implementation process. 

What's my experience with pricing, setup cost, and licensing?

The cost could be lower. Sometimes it's not very competitive.

The licensing depends on the specific solution sizing, however, there are cheaper solutions that I have seen in the market. For example, HP tends to cost less. 

What other advice do I have?

We are a partner of Dell and a reseller. 

I'm a presales consultant.

It's a very stable product. It has some drawbacks in that it's quite expensive compared to other solutions. We mostly use it for enterprise customers. So they could improve a bit on the options for pricing. Beyond that, it's a solid product.

I'd rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Domenico-Vizzoca - PeerSpot reviewer
Delivery and Presales Manager at Harpaitalia italia
Real User
Dec 1, 2022
Technical support is lacking and needs improvement, but it is quick to deploy and configure
Pros and Cons
  • "I like Data Domain as a protocol for data backup."
  • "Dell PowerProtect DD (Data Domain) is absolutely scalable."
  • "Technical support needs improvement."
  • "I would not recommend this solution to others."

What is our primary use case?

Dell PowerProtect DD (Data Domain) is the customer's requested solution. I did not suggest this solution to the customer.

I use Dell PowerProtect DD (Data Domain) for disaster recovery, and for the backup of disaster recovery for a large society for training in Italy 

The backup on the secondary Data Domain and then backup on the cloud.

What is most valuable?

I like Data Domain as a protocol for data backup.

What needs improvement?

I prefer the HP solution.

Technical support needs improvement.

For how long have I used the solution?

I have been working with Dell PowerProtect DD (Data Domain) for ten years.

It is deployed both on the cloud and on-premises.

What do I think about the stability of the solution?

Dell PowerProtect DD (Data Domain) is a stable solution.

What do I think about the scalability of the solution?

Dell PowerProtect DD (Data Domain) is absolutely scalable.

How are customer service and support?

I would rate the technical support a one. It could be better.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Previously, I did not use another solution. I am only familiar with Data Domain.

How was the initial setup?

Only one day is required for Data Domain setup and configuration.

What's my experience with pricing, setup cost, and licensing?

I can't remember what the license costs are. They might be paid monthly or every two months.

What other advice do I have?

I would not recommend this solution to others.

I would rate Dell PowerProtect DD (Data Domain) a five out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerProtect Data Domain
May 2026
Learn what your peers think about Dell PowerProtect Data Domain. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
General Manager at Datacoast
Reseller
Nov 30, 2022
Reasonably priced with nice dashboards and good functionality
Pros and Cons
  • "Its pricing is not overly expensive."
  • "We haven't had any difficulties with the solution while testing it."
  • "It helps if you have in-depth knowledge in order to use it correctly."
  • "It helps if you have in-depth knowledge in order to use it correctly."

What is our primary use case?

I have an IT company and have tested it in order to see if I could resell it to clients.

What is most valuable?

They have a very nice, clearly laid out dashboard.

The functionality has been excellent.

So far, the solution is stable. 

Its pricing is not overly expensive. 

What needs improvement?

I still need to try all the features and functions. As a reseller, it's important I understand it and I have only used it for a few weeks. It helps if you have in-depth knowledge in order to use it correctly.

Scaling can be better.

For how long have I used the solution?

I've worked with the solution for 15 days so far. I was testing it.

What do I think about the stability of the solution?

I'm not sure about the stability. I haven't yet tried it with big companies. I just tested the solution for a little bit. So far, for that purpose, it was stable. I didn't come across bg or glitches, and I haven't seen it crash or freeze. 

What do I think about the scalability of the solution?

The scalability could be better. I'm not sure how it would scale for bigger organizations. 

We have just two people using the solution right now. It's myself and an administrator.

How are customer service and support?

I haven't needed any help yet and therefore have not used technical support.

Which solution did I use previously and why did I switch?

I'm not sure if we used a different solution previously.

How was the initial setup?

The solution is moderately straightforward to set up It's not easy or difficult. 

The deployment took about one to two hours. It didn't take long. 

What about the implementation team?

I handled the implementation myself. I did not need help from integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

The price of the product is pretty reasonable. 

What other advice do I have?

We are dealing with the latest version of the solution.

We haven't had any difficulties with the solution while testing it. Maybe once we try to deploy to a sizeable company, we will find challenges. However, so far, it is good. 

I'd recommend the solution. It's worked well, and it has good Google reviews. 

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
General Director at miromix unitedMiroMIX United
Real User
Nov 5, 2022
Reasonably priced, fairly priced, and reliable
Pros and Cons
  • "The technology has been very useful. There are lots of features on offer."
  • "The specific algorithms of backups of the data deduplication are very good."
  • "The initial setup is complex."
  • "The initial setup is complex."

What is our primary use case?

We primarily use the solution for large backups. This is a piece of hardware that we can place software on. 

It's used widely in some of the largest banks in our country - including foreign banks. They use Data Domain in petabytes. 

What is most valuable?

The specific algorithms of backups of the data deduplication are very good. For example, some of our competitors need much more space. When we have to use one additional enclosure, they have to use two times more. Data Domain has a lot of space. 

The technology has been very useful. There are lots of features on offer.

It's very competitive. We get discounts on pricing and find the cost to be quite good. 

The solution is stable and reliable.

It is scalable. 

What needs improvement?

We'd always prefer if there was even more competitive pricing since they are very close in price to Quantum. However, the pricing isn't too bad.

The initial setup is complex. The installation process should be easier so you can install the solution without having specialized techs. 

For how long have I used the solution?

I've used the solution for several years. It's likely been more than six years. 

What do I think about the stability of the solution?

The solution seems to be quite stable. We haven't had issues with bugs or glitches and it doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and support?

Technical support is helpful. The Dell rep office in the country has many experienced techs. 

We also have a lot of knowledge in our own right.

From time to time, when we do need help, it's nice to have experienced techs we can reach out to. 

The issue we have right now is spare parts. We're in Ukraine, and the war made it difficult at the outset. It has gotten better. It's okay at the moment. 

Which solution did I use previously and why did I switch?

We've used a variety of different products. We use different brands simultaneously. It depends on the customer's needs. Some offer more competitive tenders, and some are used based on the government structure.

How was the initial setup?

The implementation can be complex. It's not very simple to set up.

The deployment took a couple of days. 

We typically have one or two engineers working with the solution. That's enough personnel to deploy and design the setup, et cetera. One person is quite enough to maintain the product.

What about the implementation team?

Our team handled the deployment of the product. We didn't need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced. We get discounts as well. They remain competitive.

It's a hardware solution. We don't have to worry about software licensing. We can use any software on it that the client likes.

Data Protect, DP 400, and higher models include EMC software and a set of various different software.

If you buy the unit, you pay for it for three or five years. They also offer support with a warranty that you can extend.

Which other solutions did I evaluate?

When we help our customers or some governmental structures to prepare the documents for bidding for some tenders, we investigate the details and competitive features of our solutions. That includes Dell EMC, HPE, and Quantum Alliance. They are all very close in functionality.

HP tends to have higher pricing; however, Quantum is quite close in terms of cost.

What other advice do I have?

We're a platinum partner.

I'm using the latest version of the solution.

We have certified engineers for Data Domain.

I am the general manager of the company. I'm not an engineer.

I'd recommend the solution to others. 

I would rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Logistics Supervisor at Fetchr
Real User
May 15, 2022
Efficient solution for backing up our SAP ERP system
Pros and Cons
  • "We are very satisfied with this solution. It's easy to use and efficient."
  • "We are very satisfied with this solution; it's easy to use and efficient."
  • "We have some problems with backing up on the Power Platform. PowerServer is an IBM product, and it forces us to back up over LAN, which is not suitable for us."
  • "We have some problems with backing up on the Power Platform. PowerServer is an IBM product, and it forces us to back up over LAN, which is not suitable for us."

What is our primary use case?

We use Data Domain to back up the SAP ERP system, and it worked very well.

We are moving to a public cloud.

What is most valuable?

We are very satisfied with this solution. It's easy to use and efficient.

What needs improvement?

The price is expensive, so that could be improved. The interface and dashboards could also be improved.

We have some problems with backing up on the Power Platform. PowerServer is an IBM product, and it forces us to back up over LAN, which is not suitable for us.

It needs some added features to back up the AIX OS or the old applications running on AIX OS.

For how long have I used the solution?

10 years ago, we used the network backup, but we have upgraded our devices many times.

What do I think about the stability of the solution?

It's 99% stable.

What do I think about the scalability of the solution?

It's 99% scalable.

How are customer service and support?

Technical support is very good.

How was the initial setup?

Setup was very easy.

What's my experience with pricing, setup cost, and licensing?

The cost is expensive.

What other advice do I have?

I would rate this solution 8 out of 10.

I would recommend this solution to anyone who wants to use it, for an enterprise of any size.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Mina_Magdy - PeerSpot reviewer
Senior Infrastructure Solutions Architect at Benya systems
Real User
Feb 19, 2022
Powerful compression and deduplication, data integrity protection, and integrates well with software from different vendors
Pros and Cons
  • "This solution has a feature called Domain Boost, which allows for source deduplication and compression."
  • "This solution from Dell EMC is the number one backup appliance."
  • "The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex."
  • "The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. We do pre-sales activity, configuration, migration, integration, and more.

We have a Data Domain on-premises in our business, and we also provide it to our customers. The entire suite contains lots of backup software.

How has it helped my organization?

The Data Domain is the only backup appliance that we are proposing to our customers. We sell it in conjunction with the Data Protection Portfolio from Dell EMC.

Data Domain will not work without backup software. It integrates with Veeam and other products from other vendors, but the most beneficial backup process is when it's used with the Dell EMC Data Protection Suite.

The only concern that we have about the Data Protection software from Dell EMC is the interface. There needs to be some sort of enhancement. Veeam has the number one backup GUI in the world and although Dell EMC has a good interface as well, it is not like Veeam. If Dell would further improve the interface then it would be very hard for others to compete.

Dell has their own backup engine, which is remarkable. It is integrated with many enterprise applications, like SAP/HANA, Oracle eBusiness, Oracle Database, Hadoop, and more. However, because of this integration with complex enterprise applications, it comes with a complex interface. If they enhance this interface, it will be great.

What is most valuable?

This product has a lot of good features.

It has the most powerful deduplication and compression for data backup. Data consumes a lot of storage capacity, but with Data Domain, it splits the data into many chunks. The data is managed with smart architecture and algorithms, saving between 80% and 90% from the target capacity. This means that for every tier of capacity, it may reflect 20 times that, which is remarkable.

Data Domain has good data regulation features to prevent data corruption. Frequently with other products, users face data corruption. Data Domain always generates a hash from the target backup data and compares it with the hash of the data in production. This is done to make sure that the data is identical. If it detects a problem then it will rebuild the data on its own. This is why I recommend people make sure that they have a valid backup. In case of a crisis, it will restore and things will continue to function well.

This solution has a feature called Domain Boost, which allows for source deduplication and compression. Backup data consumes a very heavy amount of traffic because you are transferring almost all of your production data across the network to the backup appliance. By using Domain Boost, it supports source deduplication and compression, so you are only transferring a very slight amount of data across the network. This will assure very rapid data backup, guaranteeing RPO and RTO.

What needs improvement?

The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex.

For how long have I used the solution?

We began working with Dell EMC PowerProtect DD (Data Domain) approximately five years ago.

What do I think about the stability of the solution?

This is a very stable and durable product.

How are customer service and support?

This product is backed by very powerful support from Dell. If there are any concerns then they become engaged very quickly. The support is very fast and very helpful.

Which solution did I use previously and why did I switch?

We began working with this solution before the migration between Dell and EMC.

I have some experience with Veritas, and they offer backup appliances as well. However, they have nothing that can be compared to or compete with Data Domain. This solution from Dell EMC is the number one backup appliance.

How was the initial setup?

The initial setup is very straightforward. Even the integration with different backup vendors is a straightforward process.

What was our ROI?

Although the price of this hardware backup appliance is expensive, it comes with its benefits.

What's my experience with pricing, setup cost, and licensing?

The price of the backup appliance is slightly expensive. Compared to other vendors, the pricing will be slightly higher.

The backup software from Dell that you can use to operate the Data Domain is very cheap, and there are many different plans that can be purchased as a subscription or full license. 

What other advice do I have?

My advice for anybody who is implementing Data Domain is to use the backup software from Dell EMC. Combined, you will get a very powerful package for backup that includes both software and appliance. These together come at a very affordable price against any combination from any other vendor.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1777704 - PeerSpot reviewer
Storage Analyst III at a energy/utilities company with 1,001-5,000 employees
Real User
Feb 18, 2022
Highly reliable, scalable, and beneficial duplication security
Pros and Cons
  • "The most valuable features of Dell EMC PowerProtect DD are the duplication security and uptime."
  • "If my business said that they were going to change to a different backup product, I'd be looking for another job because I wouldn't trust my data with anything else."
  • "The price of Dell EMC PowerProtect DD could improve, it is expensive."

What is our primary use case?

We use Dell EMC PowerProtect DD for backing up a target.

What is most valuable?

The most valuable features of Dell EMC PowerProtect DD are the duplication security and uptime.

Dell EMC PowerProtect DD works well with other solutions, such as NetWorker. It's really easy to pass over to Data Domain and vice versa. 

For how long have I used the solution?

I have been using Dell EMC PowerProtect DD for approximately 10 years.

What do I think about the stability of the solution?

The stability of Dell EMC PowerProtect DD cannot be beaten, it is highly stable and reliable.

What do I think about the scalability of the solution?

The scalability of Dell EMC PowerProtect DD is very good.

We have around 2000 employees and all the infrastructure that goes with it. We back up maybe 250 to 300 servers.

How are customer service and support?

I have had excellent support because I am not using overseas support. I try to have support agents in Utah USA, and Canada.

How was the initial setup?

The implementation of Dell EMC PowerProtect is straightforward. However, there are lots of options available. There are three different types of compression. It mainly dupes the data, and it also does local compression on the data domain itself. Once you choose the compression, you then have to decide whether you're going to do an entry backup or a straightforward input, big bucket type of backups, and only have one directory for your data.

When you purchase Dell EMC PowerProtect DD, you always have help from EMC. They will help you get familiar with whatever is new to you. 

When you spend the kind of money for this solution you do receive good support to help you through any issues, it is not complicated.

What about the implementation team?

We have two people that manage the solution, but the two people are more to cover sickness, training, vacation time, et cetera. A single person can do the maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC PowerProtect DD could improve, it is expensive.

What other advice do I have?

My advice to others is to ensure they understand the solution well so that when they do implement it, it is done correctly for the business. Lots of different companies use it in different ways. I was with EMC for 10 years and I have spent the last 15 years supporting EMC customers, every implementation is unique because everybody has different ways of doing things. They don't always follow best practices, they will follow their business best practice rather than the vendor's best practice. They want a different thing out of a backup environment.

If my business said that they were going to change to a different backup product, I'd be looking for another job because I wouldn't trust my data with anything else.

I rate Dell EMC PowerProtect DD a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Director at miromix unitedMiroMIX United
Real User
Feb 4, 2022
Stable and easy to scale suite of deduplication, backup, data protection, and storage solutions
Pros and Cons
  • "Stable and scalable suite of solutions with deduplication, apart from data protection, storage, and backup."
  • "When buying Dell EMC PowerProtect DD (Data Domain), you can just buy a very cool backup software with deduplication, and that's all."
  • "Installation and deployment for this product need improvement. These processes need to made easier. Currently, it's not an easy installation for customers. This product needs to be installed by professionals."
  • "Dell EMC PowerProtect DD (Data Domain) is not a product that's easy to install by customers."

What is most valuable?

What I like about Dell EMC PowerProtect DD (Data Domain) is that it is a performance technology.

One of the features I find very interesting in this product is deduplication.

I also find it valuable that it's very easy to communicate with just one vendor if you're using this product. Normally, with other security systems, CAP systems, etc., you have to use the server, some hardware, and some software. The server could be from one vendor, while the software could be from another vendor. When a problem arises, this means you have to communicate with more than one vendor, but with Dell EMC PowerProtect DD (Data Domain), this is not the case. The only competitor I know that manufactures a similar product with this feature of one vendor communication is Symantec.

What needs improvement?

Dell EMC PowerProtect DD (Data Domain) is not a product that's easy to install by customers. There are a lot of products, e.g. entry-level storages that can be easily installed by customers themselves, but this product and other IDPA solutions need to be installed by professionals.

Customers who buy Dell EMC PowerProtect DD (Data Domain) should not worry about its installation and deployment. It should be installed directly by Dell, or by a Dell partner for free, but the price of this product must include installation, so installation will no longer be a problem.

Installation and deployment for this product need to be improved. These processes need to become easier. The user interface could also be improved, but I did see that Dell now provides a number of products with very nice interface. We used to have Dell PowerEdge VRTX, but it reached its end-of-life (EOL). It was a small blade server with a small storage that's working, but it was equipped with a friendly interface for customer installation. Dell EMC and some other vendors should also sell entry-level to mid-range products that are more user-friendly, and make them out of the box products.

For how long have I used the solution?

It's been a few years since we started selling Dell EMC PowerProtect DD (Data Domain). Normally, we sell Dell EMC backup systems, but we started to sell IDPA products last year, but the Data Domains we've started selling years ago. We're still working with this solution.

What do I think about the stability of the solution?

I find this solution stable.

What do I think about the scalability of the solution?

Dell EMC PowerProtect DD (Data Domain) is a scalable product.

How was the initial setup?

The installation of this product is not easy, though it's easier to install than IDP and DP units. If you have knowledge on this product, then installing it will be easy.

What about the implementation team?

We deployed this solution in-house. We have two certified staff for data protection products. We have also have two certified staff for data storages, and more people certified for other products, e.g. desktops, servers, etc.

What's my experience with pricing, setup cost, and licensing?

Buying Dell EMC PowerProtect DD (Data Domain), our clients don't have to pay for extra licenses. They can just buy any backup solution. For example, they can buy Dell EMC Avamar, or they can buy Symantec, Convault, etc.

When buying IDPA products, you don't have to buy anything, because you'll have an integrated solution: a data domain appliance plus software, the software being Dell EMC software which is a big package of software that allows you to do everything.

When buying Dell EMC PowerProtect DD (Data Domain), you can just buy a very cool backup software with deduplication, and that's all. It's very perfect, very nice. You can buy the backup software, e.g. Dell EMC, Convault, Symantec, etc.

Pricing for this product could still be improved, though several years ago, its price was very high. When there are more competitors, though, the price becomes more attractive both for the customer and partner. Now we can get more discounts for projects. The price for this product will decrease, because more and more companies now produce integrated devices, e.g. deduplication is not a very new technology, but it was a feature that was limited to several market leaders.

What other advice do I have?

My company MiroMIX United is a Ukranian company, and we are the platinum partner of Dell EMC. The majority of our solutions are based on Dell EMC products. We sell HP servers, but not too many, just 5%. We sell Cisco equipment, but we prefer selling Dell EMC networking products. We're partners of Cisco Systems, but we try to sell more Dell EMC products, because we know Dell EMC products best.

We sell Dell EMC PowerProtect DD (Data Domain) which is an integrated data protection appliance (IDPA). We have not sold many, e.g. just 10 or 15.

Dell EMC PowerProtect DD (Data Domain) is a promising product. It's very competitive. Last year, this product was sold and utilized into the most powerful banks here in Ukraine, but not by my company. My company sold these products to departments and segments in the government, though we were able to sell several Data Domains to a bank, but it was not a project worth millions of dollars. Our competitors were able to sell this product for millions of dollars. It's a very interesting, promising, and competitive product.

This solution is very promising and competitive, and we would like to sell more, but it's difficult. We can't predict how it will fare against the competition, for example: HP. At the moment, we have a POC in one bank here in Ukraine. It is a Hungarian bank, an OTP Bank, but it has a branch here in Ukraine. In the near future, there will be an official tender procedure announcement, but at the moment, they are testing Dell EMC PowerProtect DD (Data Domain), while also testing the backup solution from HP. It would be very interesting to hear their conclusions, but at the moment, we don't have the results.

We have 15 clients who are using this solution. It would be great to expand our presence in this market. We have a service center certified by Dell, with 10 people working in it, and all of them are certified in various products, e.g. desktops, laptops, servers, data storages, and Dell EMC PowerProtect DD (Data Domain).

We've been working with Dell for many years. Our company was founded 22 years ago, and during this period, we've been working with service and warranty, and the independent service in Ukraine is based on four service centers for private companies, with one of the service center being ours. In previous years, e.g. in the early 2000s, we had to keep spare parts at our stock room. We used to do this, but 10 years ago, Dell changed the strategy of service in Ukraine and they arranged the spare parts hubs located in all the regional centers.

I recommend Dell EMC PowerProtect DD (Data Domain) to other users who want to start using it because it's a very interesting product.

My rating for Dell EMC PowerProtect DD (Data Domain) is a ten out of ten, when compared to its competitors which are utilized in large accounts.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros sharing their opinions.