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reviewer2222805 - PeerSpot reviewer
EHR Technical Architect at a healthcare company with 10,001+ employees
Real User
Jul 4, 2023
A stable tool that offers good technical support
Pros and Cons
  • "It is stable. I would rate the stability of the solution a nine out of ten."
  • "Dell PowerProtect DD (Data Domain) is expensive. Also, it has a sort of a big physical footprint that data domains have, and that's part of the problem."

What is our primary use case?

We use Dell PowerProtect DD (Data Domain) for various projects, which is basically associated with the current project work. We procured it for an EHR activity.

What needs improvement?

Dell PowerProtect DD (Data Domain) is expensive. Also, it has a sort of a big physical footprint that data domains have, and that's part of the problem. If we move one of the DR locations to the new project into a data center or Cylance facility, the footprint of the data domain is quite expensive, as well as the unit being expensive. That is the reason why I am looking at options in that area.

Apart from the pricing, there is also room for improvement in the speed of recovery. With the data domains, there is a limit to how much data I can recover and the visibility from a cyber perspective. The discovery at the time when your malware impact may have occurred is quite tricky to pinpoint what, where, and when it is potentially damaged. So, the recovery is harder to define because you don't want to recover more encrypted stuff. For example, there is a piece of work associated with that, which with ease, Rubrik can do quite well.

In addition, there is also some room for improvement with technical support.

I would also like it to be a little bit smaller. It is quite a large footprint. Also, a better interface would be good.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for probably two to three years.

What do I think about the stability of the solution?

It is stable. I would rate the stability of the solution a nine out of ten.

Buyer's Guide
Dell PowerProtect Data Domain
May 2026
Learn what your peers think about Dell PowerProtect Data Domain. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I think Dell PowerProtect DD (Data Domain) is scalable. It is fine. In our company, indirectly, everybody uses the data domain. But it's probably two to three people regularly interacting with it.

How are customer service and support?

The technical support has always been good. No fault with that. However, there is always room for improvement. I would rate its support a nine out of ten.

How was the initial setup?

It is complex to set that up, and we have had trouble with that. It is not as straightforward as you necessarily hope it to be.

We have got it involved with the cyber vault as well, and that took a month or two to get up and running. But some of that was associated with delivery issues with parts and stuff.

Dell PowerProtect DD (Data Domain) is not as intuitive as some other products. Other things out there provide better capabilities. The data domain has got a bit of catching up to do with Cohesity and Rubrik as well.

What was our ROI?

It is not an area that you necessarily see an ROI. You get recoveries in that, but it's not, like, something that you know. I wouldn't say it is a necessity as opposed to seeing any return on it. So, I don't think you ever would see any ROI.

What's my experience with pricing, setup cost, and licensing?

The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000. It is a physical license for the term of the product. Veeam has an annual license, and the rest are all tied together.

As for the maintenance costing, I have included that in the capital expenditure on the data domain for the Veeam support maintenance contract associated with that as well. But for the hardware, we purchased., a five-year block as a one-off capital cost, whereas Veeam has a shorter lifetime. This is because it's more revenue-based expenditure. Although we normally buy that for three years. But it's sort of rolling. Whereas we replace the physical hardware for up to five or seven years, depending on limitations on that.

What other advice do I have?

The recovery speed is the most important one for me. The data domain has a bit of a bottleneck on it, including its AI functionality. The data domain is sort of a target. It does not really have much intelligence. So, it depends on Veeam or another solution to do all the backup intelligence around it. It does have different kinds of functionalities to help speed up a backup from Dell SANs and storage and stuff. However, I think that it's not necessarily flexible with all their options for scanning the data that's being ingested and reporting on it.

Another piece of advice that I would give the users who want to use Dell PowerProtect DD (Data Domain) is to do your homework, I think. Making sure you look at all the alternatives and validate the speed with which you can recover is quite important, and knowing what you need to recover.

I would rate Dell PowerProtect DD (Data Domain) an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Architect at a tech services company with 501-1,000 employees
Real User
Nov 9, 2022
Offers 99.999% uptime, has useful deduplication features, and offers great compression
Pros and Cons
  • "The compression aspect of the solution is great."
  • "The solution is stable, very reliable, and designed for what they call 99.999% uptime, which is less than an hour a year of downtime."
  • "They're scalable."
  • "It can be complex to implement."

What is our primary use case?

We use the solution as a backup and to restore applications. 

It's business continuance versus disaster recovery. Business continuance is you lose some data at your data site or maybe get data corruption, due to malware, or somebody deletes something by mistake, and you've got to restore it. You go to your backup to do that, and that's business continuance. Disaster recovery is if your whole site's gone down and you need to run at another site. For business continuance, you need a product like Data Domain Power Protect.

How has it helped my organization?

There are capital expense benefits that you get if you're running into issues where typically, you're charged by how much physical space you take up. Data Domain or PowerProtect will save you expenses as you have physically less space. In other words, what deduplication and compression do, is, if you have 100 terabytes of physical storage and you're backing that up, maybe you're only backing it up to 30 physical terabytes on the appliance, on the Data Domain PowerProtect device. So you're saving a lot of physical space in your rack.

What is most valuable?

It has a feature where, instead of having a separate media server for backup to run the backup software, Dell now provides a version that runs it all together, so you don't need a separate media server.

It has a feature called deduplication which saves you space in your rack. If you run somewhere else and you get charged for physical space. this avoids using extra space, and that's a big plus.

The compression aspect of the solution is great.

It is very reliable. They have 99.999% uptime.

The product is scalable. 

What needs improvement?

Nothing comes to mind in terms of improvement. It serves its purpose. That said, if they could develop higher algorithms to make it more efficient, that would be great. 

Usually, with the backup, the issue is how fast it can do it. As network speeds improve, the solution improves. It has to keep up with the available network speeds, however. For example, a 100-gigabit ethernet. They need to keep up with the advancements in network speeds, and ethernet speeds. If they keep up, instead of taking five hours to back up your daily workload, you may do it in three hours.

It can be complex to implement.

For how long have I used the solution?

I've used the solution for five to six years. 

What do I think about the stability of the solution?

The solution is stable. The products are very, very reliable. They're designed for what they call 99.999% at least, which is less than an hour a year of downtime.

It is very reliable. 

What do I think about the scalability of the solution?

They're scalable. The Dell and HPE solutions are all scalable, and they can have up to, nowadays, multi-petabytes.

You can go to the cloud as well to scale even further. You can have some of your data in the data center, and you're physically owning this product in your data center, and at some point in time, if you want to archive some of that, it goes to the cloud. That's usually through what they call an S3 interface, which is an Amazon AWS protocol. Amazon AWS has an interface to their S3 storage. All the vendors now have an interface regardless of whatever cloud it goes to; they have expandability scalability up into the cloud through this S3 interface that was made popular by Amazon Web Service, AWS.

We're a vendor that sells the solution. Our clients decide when and if they scale. 

How are customer service and support?

I think it's a well-established product, and everybody understands the functionality.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do deal with various other solutions. There are five others on the market. One is ExaGrid. IBM has another. 

If somebody writes an RFQ, like a government agency, that says, "You guys have to tell me what's best," all those companies will be competing against each other.

How was the initial setup?

The setup can be complex. 

You only need one person to implement the solution. 

What about the implementation team?

Usually, we recommend that professional services do the implementation. These solutions get more complex with all the different appliances and devices. We usually recommend that we include professional services to do it for the customer.

What was our ROI?

We have seen an ROI. You get the functionality, period. And whether you need something that's going to do the deduplication and compression is the additional benefit of this type of device. Companies can't run without a backup device. This is a backup target for your backup software, so you need to back up or lose your business.

What's my experience with pricing, setup cost, and licensing?

There are many different licenses, so you pay for what you need. There are various aspects you can add on, like extra speed, or something just for reading data. There are licenses to do replication as well. You have a lot of options. 

What other advice do I have?

We are dealing with the newest version of the solution. We sell it. We are not end-users. 

I'm an engineer that helps with the sales teams. I'm the one who recommends these products and puts them together as a solutions architect.

One client is going from two to three shelves, or 60 to 90 terabytes.

The solution is comparable to other offerings and vendors. However, I've been pleased with its capabilities. I'd rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerProtect Data Domain
May 2026
Learn what your peers think about Dell PowerProtect Data Domain. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Triet  Pham - PeerSpot reviewer
Information Technology Technician at Lac Viet Computing
Reseller
Top 5
Dec 10, 2024
Utilize data protection with AI scanning but needs better hypervisor integration
Pros and Cons
  • "The most valuable features of PowerProtect DD are the immutable storage and the AI scanning."
  • "The most valuable features of PowerProtect DD are the immutable storage and the AI scanning."
  • "PowerProtect DD should improve the hypervisor support on the DD system."
  • "The price for PowerProtect DD is not suitable for my customers. It is very high."

What is our primary use case?

The main use case is for backup and mobile. My customers usually have a couple of authorizations and server and database. They are mainly using PowerProtect DD for backup purposes.

What is most valuable?

The most valuable features of PowerProtect DD are the immutable storage and the AI scanning. These features detect differences in backup versions and help in preventing any unauthorized changes, ensuring data protection. The AI scanning is also beneficial for prediction and protection, as it can scan locally without needing to connect to any external templates.

What needs improvement?

PowerProtect DD should improve the hypervisor support on the DD system. The system needs better integration with VMware to ensure full protection of the backup systems without leaving them vulnerable.

For how long have I used the solution?

I have been working with PowerProtect DD for three years now.

What do I think about the stability of the solution?

There have been no issues with the stability of the tool. It has been very stable for use.

What do I think about the scalability of the solution?

I rate the scalability as eight out of ten. It is easy to scale.

How are customer service and support?

The support for PowerProtect DD is satisfactory. I have dedicated support from Dell for Vietnam, and they are responsive.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not difficult. On a scale from one to ten, I rate the ease of setup as an eight.

What's my experience with pricing, setup cost, and licensing?

The price for PowerProtect DD is not suitable for my customers. It is very high. However, the actual cost can sometimes depend on the relationship with Dell, where there may be discounts available for certain customers.

What other advice do I have?

My advice for those looking to use Dell PowerProtect DD is that it is a solid product for backup and recovery. However, they should be aware of the high cost.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Dhaval Pancholi - PeerSpot reviewer
Head of Sales at Microhard IT Solutions Pvt Ltd
Real User
Top 5
May 22, 2024
Used for backup, data protection, and data encryption
Pros and Cons
  • "The most valuable features of the solution are recovery point, compression, and deduplication."
  • "The solution's cost, scalability, and licensing model could be improved."

What is our primary use case?

We use the solution for backup, data protection, and data encryption.

What is most valuable?

The most valuable features of the solution are recovery point, compression, and deduplication. Dell PowerProtect DD (Data Domain) is a reliable solution.

What needs improvement?

The solution's cost, scalability, and licensing model could be improved. Nowadays, competition models offer higher capacity and scalability. The solution's marketing or awareness should be improved. Users need to buy additional Dell software technologies along with the solution, which is an additional cost.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for more than ten years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

Around 15 to 20 customers use Dell PowerProtect DD (Data Domain).

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

Around five to seven engineers were involved in the solution's deployment.

What was our ROI?

The solution’s return on investment is good, and we haven't seen any disaster with the solution.

What's my experience with pricing, setup cost, and licensing?

Users have to pay a capacity-based licensing fee for the solution.

What other advice do I have?

Since the solution's backup text is in encrypted mode, it protects us against ransomware attacks. Dell PowerProtect DD (Data Domain) is a good solution for enterprise-level customers. However, it is not suitable for small and medium-level business customers. I would recommend the solution to other users because it is stable and reliable.

The solution's performance compared to other data protection products is very good.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Darshan Kolambkar - PeerSpot reviewer
Sr Technical Architect at a financial services firm with 10,001+ employees
Real User
May 20, 2022
Offers data compression and deduplication for large organizations and has great technical support
Pros and Cons
  • "The most important feature is the level of data compression provided by Dell EMC. It's a leader in data compression and deduplication, and the level of compression isn't available with any other vendors in the market."
  • "The most important feature is the level of data compression provided by Dell EMC; it's a leader in data compression and deduplication, and the level of compression isn't available with any other vendors in the market."
  • "The only problem is that it's more expensive than any other vendors available in the market."
  • "The only problem is that it's more expensive than any other vendors available in the market."

What is our primary use case?

This solution is deployed on-premises.

What is most valuable?

The most important feature is the level of data compression provided by Dell EMC. It's a leader in data compression and deduplication, and the level of compression isn't available with any other vendors in the market.

What needs improvement?

The only problem is that it's more expensive than any other vendors available in the market. Overall, the product has a very large portfolio, and even the support level is great, but the challenge is the cost.

I would like to see a direct cloud backup solution. I should be able to directly take a backup into the cloud instead of having another product in between PowerProtect. It should be flexible enough to support the cloud.

For how long have I used the solution?

I have been working with this solution for almost six years.

What do I think about the stability of the solution?

It's very stable.

How are customer service and support?

They have very experienced guys, and we have exchanged information with the offices in Singapore and Europe. I would rate them 4 or 5 out of 5.

How was the initial setup?

For the initial setup, you need to involve some of the OEM or service providers. You need support from the vendors because the complete design should be perfect, otherwise the product will not be deployed as per the requirement.

For maintenance, it's very limited because automations are available, but we need people to keep track of all the backup jobs that are in progress. You need a team that has experience with these products, but it depends on how large your environment is. If you have multiple offices in multiple countries, you need a large number of staff who can support these products.

It has a lot of automation which is supported, and it supports cloud-based implementation as well. The cloud side of it is very easy to create. You don't need to build anything in the cloud. If you're using it on-premise, you need people to manage and maintain it.

What's my experience with pricing, setup cost, and licensing?

The price is really high compared to other vendors. The licensing cost is huge. Normal, mid-tier companies or small-scale companies wouldn't be able to afford it easily. Only bigger organizations like enterprises can afford this kind of product.

What other advice do I have?

I would rate this solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AnjaneyaVara Prasad - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Real User
Mar 17, 2023
A reliable backup solution offering excellent technical support to its users
Pros and Cons
  • "Deduplication and compression are the best features of the solution, which are popular and very effective."
  • "Looking at Dell PowerProtect DD (Data Domain), there is a need for improvement, especially in terms of protection from cyber resiliency, cyber recovery, or man-in-the-middle attacks."

What is our primary use case?

The main use case for PowerProtect DD (Data Domain) is that it serves as a backup at our company. We use it to protect production data as a secondary backup. Additionally, the solution can be used for long-term storage of data that is not required for six months, one year, or longer. This data can be moved from the solution to a cloud or peer-to-peer network. So, as a long-term archiving solution, we can use it. We can use this solution even for the data moved to cloud archiving solutions. For instance, in AWS, there is something known as an S3 bucket, and if we want to move data from Data Domain to an AWS S3 bucket, Azure Blob Storage, Google Cloud, or Cloud Block Storage, we can move the data.

What is most valuable?

Deduplication and compression are the best features of the solution, which are popular and very effective.

What needs improvement?

Looking at Dell PowerProtect DD (Data Domain), there is a need for improvement, especially in terms of protection from cyber resiliency, cyber recovery, or man-in-the-middle attacks. Enhancing the cyber resiliency feature is particularly crucial.

It would be beneficial if the solution had an inbuilt virus scanning feature in the future. Some scanning feature, like a vulnerability scanning feature, is essential for all the data we store inside the solution. So, instead of installing the solution on some third-party vulnerability software like Symantec, if they come up with some inbuilt virus scanner, that would be very helpful.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for eight to nine years. Also, presently I am still using it. My company has a partnership with Dell.

What do I think about the stability of the solution?

Stability-wise, I rate this solution an eight out of ten since, from a stability point of view, it is a good product.

What do I think about the scalability of the solution?

About the solution, there is PowerProtect DD Virtual Edition and PowerProtect DD Physical Edition. So, I rate PowerProtect DD Virtual Edition a six out of ten since, scalability-wise, many improvements are needed. I rate PowerProtect DD Virtual Edition as a nine out of ten. Considering my clients as users and my previous company, around 5,000 clients were using this solution.

How are customer service and support?

I would rate the technical support a nine out of ten since they offer good support. They assist with fixing bugs or issues and provide help with troubleshooting.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have very good exposure using Dell Avamar, Data Domain (DD), PowerVault, and PowerProtect Data Manager.

How was the initial setup?

The solution's setup process is simple and user-friendly. The solution can be deployed on-premises or hybrid cloud. So, it can be deployed both ways.

What about the implementation team?

In our environment, we have integrated Dell PowerProtect DD (Data Domain) with Dell's backup protection software, HPE Data Protector, and Veeam, a vendor.

What's my experience with pricing, setup cost, and licensing?

On a scale where one represents high price, and ten represents low price, I rate the solution a five, which means that the solution is of medium pricing.

Which other solutions did I evaluate?

When comparing Dell PowerProtect DD (Data Domain) to its main competitors, such as HPE StoreOnce, it is important to note that the internal features, like deduplication and compression algorithms, are significantly different. Also, the deduplication ratio in Dell PowerProtect DD (Data Domain) is more reliable when compared with other vendors like StoreOnce or any other disk-based devices.

What other advice do I have?

I can confidently recommend this solution to those intending to use it. It is a good solution for customers to protect their backup. Overall, I rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Nilesh Nn - PeerSpot reviewer
Sr IT Consultant at Midis Group
Real User
Mar 7, 2023
Helpful single management console, and beneficial reduplication and compression
Pros and Cons
  • "The most valuable features of Dell PowerProtect DD are reduplication and compression. It provides a lot of data savings for backups. Additionally, the Dell PowerProtect DD solution offers a bundled backup software and storage option. If desired, users can also connect to cloud technology to create an additional copy of their data in the cloud. This solution supports synchronization with various cloud vendors, including Azure and AWS."
  • "Dell PowerProtect DD should come out with its own system so we do not have to use Data Domain. For example, something similar to what Symantec has done."

What is our primary use case?

Dell PowerProtect DD is mainly being used for the backup repository, such as storing backup data.

How has it helped my organization?

The interviewee is "Nilesh Nn" but he passed the phone over to his colleague for the rest of the review at the negative point. I completed it as "Nilesh Nn" but I am not sure if it should qualify.

What is most valuable?

The most valuable features of Dell PowerProtect DD are reduplication and compression. It provides a lot of data savings for backups. Additionally, the Dell PowerProtect DD solution offers a bundled backup software and storage option. If desired, users can also connect to cloud technology to create an additional copy of their data in the cloud. This solution supports synchronization with various cloud vendors, including Azure and AWS.

Using Dell PowerProtect DD eliminates the need for multiple management consoles and devices to run a backup solution. Traditionally, a backup server is needed to install backup software and connect to a storage unit or tape library to store backup data. However, Dell PowerProtect DD includes the storage option and software, providing a consolidated solution in a single device.

The solution is designed for change. With new updates, it adapts to work with new edge applications, such as Kubernetes containers and can support these applications during the backup process. This means that users do not need to seek out alternative backup solutions for their Kubernetes and container applications in the future.

What needs improvement?

Dell PowerProtect DD should come out with its own system so we do not have to use Data Domain. For example, something similar to what Symantec has done.

For how long have I used the solution?

I have been using Dell PowerProtect Data Domain(DD) for approximately three years. 

How was the initial setup?

The initial setup of  Dell PowerProtect DD is easy. It is engineered with consolidated options in the system making it easy to manage it properly.

What other advice do I have?

I rate Dell PowerProtect DD an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Ozgur Fakir - PeerSpot reviewer
Senior Technology Consultant at GlassHouse
Reseller
Aug 25, 2022
Good compatibility, great documentation, and easy to set up
Pros and Cons
  • "It is a stable solution."
  • "The data application compression is great."
  • "We would like faster instant recovery."
  • "We would like faster instant recovery."

What is most valuable?

The data application compression is great. I also like Cyber Sense, Cyber Lock, fast parallelizing insights, and Sure Backup.

The initial setup is easy.

It is a stable solution. 

You can scale the product well. 

The interface is good. We are very familiar with it and are comfortable using it. 

The documentation is good. They are very accessible. 

The compatibility is very good. 

What needs improvement?

We would like faster instant recovery.

For how long have I used the solution?

I've used the solution for around 20 years. 

What do I think about the stability of the solution?

It's very stable. I can replicate the Data Domain, virtual addition, to my local physical version. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable. If you want to expand it, you can. 

In my client's company they have about 1,000 people on the product.

We likely will continue to expand the solution. 

How are customer service and support?

In my company, we handle the technical support on our side. We are an insured company for Dell also. We have about 100 technical people that can assist.

How was the initial setup?

The product is very simple to set up. It's not overly complex or difficult. 

It takes about half an hour to compare all the data and for Data Domain to be set up in Azure. Also, I can see the source image and open Data Domain, and just share the source to my DPS solution, the networker. It works better.

You only need one person to maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. However, it varies from project to project. While we've tried cheaper options, the features just weren't as good. 

Which other solutions did I evaluate?

We just want to learn the difference between the DPS solution in Azure and Azure's own backup solution. I'm trying to measure for my customer if the DPS solution has different features for a better backup from an Azure site's backup.

I can compare the instructions in the also Azure site as well. I have a lot of mechanical Data Domain on my site. Also, I have got Data Domains on the Azure site.

What other advice do I have?

I've been a consultant for 20 years. I'm a distributor. 

I would advise others to try it out. 

Our customers work with a solution partner, and we offer training. It's good to have some help and insights at first.

It's a market leader. I'd rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros sharing their opinions.