I'm an architect, so I only use Data Domain to design solutions for clients right now. I'm not using it so much as for management or administration. My clients all like it, and It's an effective storage system.
Solutions Architect at Open group
It has good compression and compatibility with a lot of different solutions.
Pros and Cons
- "Data Domain is an excellent repository that's compatible with a lot of different solutions. Even Veeam Backup recommends sending backup to Data Domain. Space optimization is great. Currently, it guarantees 50-to-1 compression of the application in the same device. In all these years, I never had a client who was unsatisfied with Data Domain. It is a solid appliance with VMware integration, instant access to restore and search, and analytics."
- "In all these years, I never had a client who was unsatisfied with Data Domain."
- "Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library. That's an issue in Latin America sometimes because a lot of clients still use tapes for budget reasons. Maybe they have a lot of archives. In North America and Europe, they do a lot of archiving, but they use the cloud more than we do. Sometimes we have to put together a Frankenstein where we connect another server to the tape library and send all the data there."
- "Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library."
What is our primary use case?
What is most valuable?
Data Domain is an excellent repository that's compatible with a lot of different solutions. Even Veeam Backup recommends sending backup to Data Domain. Space optimization is great. Currently, it guarantees 50-to-1 compression of the application in the same device. In all these years, I never had a client who was unsatisfied with Data Domain. It is a solid appliance with VMware integration, instant access to restore and search, and analytics.
What needs improvement?
Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library. That's an issue in Latin America sometimes because a lot of clients still use tapes for budget reasons. Maybe they have a lot of archives. In North America and Europe, they do a lot of archiving, but they use the cloud more than we do. Sometimes we have to put together a Frankenstein where we connect another server to the tape library and send all the data there.
I understand why integration with tapes isn't possible because they are designing these applications for the future. In the next decade, all the information will be sent through private and public clouds. It's a great way to send data. It can be software-defined, so you have lots of paths to send information, and it's it's not too slow, so I guess that's why they don't support tapes. When we have challenges with other providers, maybe an internal ID would help.
Also,Dell's backup software comes in a lot of flavors, and there's a bundle that gives you all the functionality. You use this software to do this and another to do that. There isn't a single application that can do everything, and sometimes that makes some struggles.
For how long have I used the solution?
I got my first Dell certification in Data Domain about six or seven years ago, but I've been working on it for maybe two years.
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Which solution did I use previously and why did I switch?
We use other products, but it's not a one-to-one comparison with Data Domain because they're software solutions. For example, competitors like Veeam Backup have only one software solution that you can't license to other users. You have to buy the license for Veeam Backup for a socket, but it involves all the the functionalities. Maybe you have to buy a part of the instances for taking the backup for the databases.
What's my experience with pricing, setup cost, and licensing?
It's a perpetual license, but you pay monthly for support. If you're integrating with the cloud, you have to pay for using the cloud. That's the only recurring cost you have with this tool.
What other advice do I have?
Data Domain is a 10 for me. It's a great storage device.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI & Analytics Manager at a insurance company with 1,001-5,000 employees
Reliable, scalable, but performance could improve
Pros and Cons
- "Dell PowerProtect DD is a stable solution."
- "Dell PowerProtect DD is a stable solution."
- "The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits."
- "We are using technical support from the producers, and it is not good. I'm not happy with the technical support."
What is our primary use case?
I am using Dell PowerProtect DD for data extraction for extract, transform, and load(ETL) processes. This is a tool that receives data from operational platforms, or systems, such as in my factory in insurance, underwriting, claim management or health provisioning, et cetera. It receives the data from the source systems and not from the data warehouse platform by doing transformation or by loading the data or after loading the data.
What needs improvement?
The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits.
For how long have I used the solution?
I have been using Dell PowerProtect DD for 15 years.
What do I think about the stability of the solution?
Dell PowerProtect DD is a stable solution.
What do I think about the scalability of the solution?
Dell PowerProtect DD is scalable but there are better tools.
The data engineers are using this platform in my company. There are 15 data engineers, and all of them are using this tool.
How are customer service and support?
We are using technical support from the producers, and it is not good. I'm not happy with the technical support.
I rate the support from Dell PowerProtect DD a two out of five.
How was the initial setup?
The initial setup of Dell PowerProtect DD is complex. Its initial setup is a bit complex because it uses many services on the operating system. Sometimes it is hard to solve the issue while installing the solution on-premises.
I rate the initial setup of Dell PowerProtect DD a three out of five
With the Dell PowerProtect DD, it is not possible to deploy the solution by ourselves. We deployed, and upgraded the solution, it took more than a month because there were problems, and the producer need to solve the issues. This is what took time.
What about the implementation team?
We needed to get help to implement the solution because the producers because it is not easy.
What's my experience with pricing, setup cost, and licensing?
If we do not move to the cloud solution and stay with our on-premise version we will miss some new features.
I rate the price of Dell PowerProtect DD a three out of five.
What other advice do I have?
I rate Dell PowerProtect DD a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerProtect Data Domain
May 2026
Learn what your peers think about Dell PowerProtect Data Domain. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Sr. System Engineer at a government with 201-500 employees
Has good support and documented backup
What is our primary use case?
We use the solution for documented backup.
What is most valuable?
We use it to back up the whole database through the EMC network.
What needs improvement?
We are unsatisfied with the EMC network because Data Domain only works for backups. The system is connected through backup software, which operates over the Internet. This setup limits Data Domain's functionality in terms of backups.
It is designed primarily for archiving and backup purposes. You can utilize it, but it depends on the EMC network. The software configured with Data Domain system may concern you. Data Domain is configured with the EMC network, but the EMC network is not easy to use and is not a very good product.
For how long have I used the solution?
I have been using Dell PowerProtect DD for over five years. We are using DD890 of the solution.
What do I think about the scalability of the solution?
Our management is not very happy with the EMC network. It is not easy to take or edit backups, and even small errors can cause the entire backup process to stop. Only one senior system administrator is using the solution.
How are customer service and support?
Support is good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are switching to Veritas Backup.
What's my experience with pricing, setup cost, and licensing?
Lenovo is cheaper than Dell.
What other advice do I have?
They will offer Lenovo products and servers as well as storage and archiving solutions. They plan to begin this initiative immediately, but the paperwork is still ongoing. Once we receive the RFP, we will start proceeding.
The advantage of the Dell PowerProtect DD is that we only use it for our archiving servers.
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure and Helpdesk Leader for Mexico, Chile and Colombia at a consultancy with 10,001+ employees
Helps us store data backups and has a valuable deduplication feature
Pros and Cons
- "Dell PowerProtect DD’s most valuable feature is data deduplication."
- "We encountered data loss during the configuration process."
What is our primary use case?
We use the product to store data backups of instruments.
What is most valuable?
Dell PowerProtect DD’s most valuable feature is data deduplication.
What needs improvement?
We encountered data loss during the configuration process. We were not able to restore the information later. This particular area needs improvement.
For how long have I used the solution?
We have been using Dell PowerProtect DD (Data Domain) for seven years.
What do I think about the stability of the solution?
We have encountered stability issues only twice or thrice in the last year. It suddenly crashed the operating system, and we had to restart it.
How are customer service and support?
The technical support team takes time to respond.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment process is difficult from a configuration perspective. We can always connect with the support team. It requires two executives to work on the implementation.
What about the implementation team?
We took help from a service provider for installation.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate Dell PowerProtect DD an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Vice Director at Sunshine Solution
Has good performance but pricing is expensive
Pros and Cons
- "The tool's performance is very good. DD Boost can improve its performance and backup."
- "The tool's DD Boost is expensive."
What is most valuable?
The tool's performance is very good. DD Boost can improve its performance and backup.
What needs improvement?
The tool's DD Boost is expensive.
For how long have I used the solution?
I have been using the product for ten years.
What do I think about the scalability of the solution?
Dell PowerProtect DD (Data Domain) is scalable. I rate it a six out of ten.
What other advice do I have?
I rate the product a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Storage Architect at a healthcare company with 10,001+ employees
It's a flexible solution that you can cover various cloud and on-premise environments
Pros and Cons
- "PowerProtect is a flexible solution that you can cover various cloud and on-premise environments."
- "The downside of PowerProtect's flexibility is that you have so many options. It can be a little confusing. It's like having a car with too many buttons on the dash. You can do so much with it, but it takes some time to learn what everything does."
What is our primary use case?
We use PowerProtect to back up physical servers, virtual servers, file systems, and databases.
What is most valuable?
PowerProtect is a flexible solution that you can cover various cloud and on-premise environments.
What needs improvement?
The downside of PowerProtect's flexibility is that you have so many options. It can be a little confusing. It's like having a car with too many buttons on the dash. You can do so much with it, but it takes some time to learn what everything does.
For how long have I used the solution?
I have used PowerProtect for about a year now.
What do I think about the stability of the solution?
PowerProtect is a highly stable platform.
What do I think about the scalability of the solution?
PowerProtect can scale up and scale out pretty well.
How are customer service and support?
I rate Dell support eight out of 10.
How was the initial setup?
I rate PowerProtect seven out of 10. Setting up PowerProtect is a little complex if you've never done it before. Some aspects aren't obvious because it isn't intuitive.
What's my experience with pricing, setup cost, and licensing?
It's hard for me to rate PowerProtect on pricing because it's a large suite of products, with devices at various price points.
What other advice do I have?
I rate Dell PowerProtect Data Domain eight out of 10. My only advice is to prepare for a lengthy deployment.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Manager at Spartec
Ease to use, effective deduplication, but lacking integration
Pros and Cons
- "The most valuable features of Dell PowerProtect DD are ease of use and deduplication."
- "Dell PowerProtect DD could improve by having better integration with other backup solutions."
What is our primary use case?
We are using Dell PowerProtect DD as a location for a backup repository.
What is most valuable?
The most valuable features of Dell PowerProtect DD are ease of use and deduplication.
What needs improvement?
Dell PowerProtect DD could improve by having better integration with other backup solutions.
For how long have I used the solution?
I have been using Dell PowerProtect Data Domain (DD) for approximately five years.
What do I think about the stability of the solution?
I rate the stability of Dell PowerProtect DD a ten out of ten.
What do I think about the scalability of the solution?
The solution is not scalable.
We have less than ten people using the solution.
I rate the scalability of Dell PowerProtect DD a two out of ten.
Which solution did I use previously and why did I switch?
I have not used other solutions prior to Dell PowerProtect DD.
How was the initial setup?
The setup of Dell PowerProtect DD is straightforward. The implementation process took approximately one day.
What about the implementation team?
I did the implementation of the solution using the documentation provided with the help of the vendor.
What's my experience with pricing, setup cost, and licensing?
The price of the solution and support for Dell PowerProtect DD is expensive. We have customers that cannot upgrade to a newer version of the solution because the support is too expensive.
Most people would rather buy a simple Synology hardware backup solution than
spend a lot of money on this solution. It's simple for us to operate, such as sharing
a drive or creating a drive, but it is not for everyone.
I rate the price of Dell PowerProtect DD a two out of ten.
What other advice do I have?
One engineer is suitable to maintain this solution.
I rate Dell PowerProtect DD a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Maintenance Planning Engineer at Egyptian Steel
An excellent, stable storage solution with a wide range of useful features
Pros and Cons
- "Our clients like the wide range of features that are available within this single solution."
- "We would like to see the price of this solution brought down to be comparable with similar products currently on the market."
What is our primary use case?
We use this solution to store and replicate data for back-up purposes.
What is most valuable?
Our clients like the wide range of features that are available within this single solution.
What needs improvement?
We would like to see the price of this solution brought down to be comparable with similar products currently on the market.
What do I think about the stability of the solution?
We have found this to be a stable solution in our experience.
What do I think about the scalability of the solution?
This is an easily scalable solution.
How was the initial setup?
The initial setup for this solution is very easy.
What about the implementation team?
Our in-house team carry out all of the installations, deployments and implementations of this solution for our clients.
What's my experience with pricing, setup cost, and licensing?
The licensing for this solution has a higher price point than comparable products on the market, and the licenses are payable monthly.
What other advice do I have?
We would rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free Dell PowerProtect Data Domain Report and get advice and tips from experienced pros
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Quick Links
Learn More: Questions:
- Can anyone share their real-life deduplication ratios using Data Domain?
- Compare EMC Data Domain and HPE StoreOnce. Which is better?
- What is the biggest difference between Dell EMC Data Domain and IBM Spectrum Protect?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Archive verses backup
- What is the biggest difference between EMC Data Domain and Rubrik?
- What Dell EMC PowerProtect DD alternatives do you recommend?
- How would you compare Dell PowerProtect DD vs NetApp FAS series?
- Compare EMC Data Domain and HPE StoreOnce. Which is better?
- When evaluating Deduplication, what aspect do you think is the most important to look for?

















