The most valuable features of Dell VxFlex Ready Nodes are the ease of acquisition.
What is most valuable?
What needs improvement?
Dell VxFlex Ready Nodes is a little less sophisticated than some of the other solutions out there. A full-blown cloud foundation has a lot more to it.
Software updates, patching, and remediation were painful in the beginning, but it has improved but still could be worked on.
For how long have I used the solution?
I have used Dell VxFlex Ready Nodes within 12 months.
How are customer service and support?
The support from Dell VxFlex Ready Nodes is okay. It could be better, they have to work on their approach.
The approach they have I call "pass the baton". Every manufacturer does this, such as Cisco, Dell, and Microsoft. You call in, receive a call handler, and give them your problem. The first person you talk to can never fix your problem. They just collect information. There's probably a 5 percent chance that they could fix your problem. Then they pass it off to the next person, there is a lot of passing. That's why I call it "pass the baton".
The company I work for the maintenance services is at 98 percent, we receive over 50,000 incidents a month, for those customers who have support through Dell, Cisco, or someone else, 98 percent of our incidents or ticket requests get resolved by your first point of contact. We try to take out that frustration. Knowing that it's possible to fix that model. I don't think it saves them much money, because they're tying up too many resources where if they could route those incidents to the person that could fix them the first time, it would just save a lot of frustration on the customer's behalf. It would make everything a lot more efficient, and a better overall customer support image. It is a bad model that many vendors use.
How was the initial setup?
The deployment of Dell VxFlex Ready Nodes is easy.
Dell VxFlex Ready Nodes is based on Vmware. It makes things easy. It's already purpose-built, and you only need to plug it in, click a couple of buttons, and it builds out your environment, and you're ready to start deploying workloads to it.
What's my experience with pricing, setup cost, and licensing?
Dell VxFlex Ready Nodes is a cheaper solution than Nutanix and HyperFlex.
What other advice do I have?
My advice would be to understand what you're trying to accomplish with your workloads. Before you pick any solution, understand what you intend to do. If you're going to buy Dell VxFlex Ready Nodes, it is good if you need something that's easy to deploy, and you're not going to be extending it into the public cloud, it's a great entry-level solution.
I rate Dell VxFlex Ready Nodes an eight out of ten.

