ExtremeCloud IQ Reviews

I'm the founder of the company. 

The most valuable feature is that you can assign zero trust policies from the user. As a result, policy enforcement is very good, it's simple to use and it can traverse multiple switches. The policy works for everyone, whether it's a customer, enterprise organization or someone working from home. It has all layers of security capabilities and that's very useful. Once users are connected you can subscribe a policy that can switch firewalls from remote or from the core network which is useful now that more people are working from home. They can enforce the deep packet inspection, the application layer, presentation layer, and things like that. There is a full suite of capabilities all under the same operating system. If you change one area, the global policy setting can be pushed out for all assets. 

From my perspective, they need to add cyber asset tracking. You can't defend what you don't know, and they're missing the wireless cyber assets. The problem that you have with wireless is that it's more of a rollout product. It's a fixed chip set of 2.4 or 2.5 gigahertz only. When you look at 5GS, it's taking advantage of six gigahertz and of 600 megahertz. Extreme doesn't have a product to fill that gap, so they're flying blind to the new multi-access edge. Whether it's a security feature, an update, or it's adding zero trust policies to their running and switch platform, they're missing that; it's an area that needs beefing up.

Extreme has a different operating system that is easier to use and easier to apply a policy from the edge to the core than Cisco or other solutions offer. Extreme is also backward compatible. You may have firewalls and switches on different versions, but it's compatible. With Cisco, you need to have them all on the same version in order for it to flow through from the edge to the core. You may have different organizations and slightly different versions, but you can easily appreciate an update that will be applicable across the deployment. Those are two key differences. 

ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems. 

In our end customers, we activate two-factor authentication for login, ensuring very secure access. The tool's security features presented are also very good.

For me, the only issue is the potential delay in the tool statistics updating in real time after making changes.

The product's stability is good. 

I rate the tool's scalability an eight out of ten. 

My experience with customer support is good. 

The major differences between ExtremeCloud IQ and competitors include the superior updating of devices and the overall better support provided by the cloud solution.

I rate the tool's deployment a seven out of ten. The duration for deployment varies based on the client's specific configurations and requirements. It can range from one day to sometimes three days for final configuration and functionality. Three resources are enough to handle the tool's deployment. 

ExtremeCloud IQ's pricing is high. 

ExtremeCloud IQ is considered a very good platform with excellent support, although there may be some concerns with pricing and a minor issue with information delay in statistics.

We use ExtremeCloud IQ for controlling the access points, controlling the switches, configuring the wireless LANs, doing access control for the users, monitoring, and analytics.

We manage the access points or the wireless solution using ExtremeCloud IQ.

ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network. It also has a reporting feature that gives me insights into the troubles on my network. AI-based analytics is another valuable feature of ExtremeCloud IQ.

The solution's performance needs to be enhanced because of a very high delay. It's a cloud solution, and when I do some configuration changes, it takes more than 10 minutes to deploy it.

I have been working with ExtremeCloud IQ for about three years.

ExtremeCloud IQ needs some improvement regarding fixing the firmware bugs.

I rate ExtremeCloud IQ an eight out of ten for stability.

ExtremeCloud IQ is a very scalable solution. Four customers are using the solution.

I rate ExtremeCloud IQ a nine out of ten for scalability.

When I tested the solution's on-premises technical support, I was not happy with it. For the cloud solution, I didn't even need to open tickets or have issues with the support.

The solution's initial setup is straightforward.

ExtremeCloud IQ is a cloud solution. So when the AP joins the cloud, it takes 10 to 15 minutes to deploy.

Deploying ExtremeCloud IQ involves connecting the AP to a wireless internet source, then registering the serial number of the AP on the ExtremeCloud IQ portal. Then it will be onboard, and I can do whatever I want.

One engineer is needed for the maintenance and deployment of the solution.

The ROI depends on the solution itself and the size of the solution.

Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive. They do not have to pay any extra costs in addition to the standard license fees.

If users need an insightful cloud solution, they should choose ExtremeCloud IQ.

Overall, I rate ExtremeCloud IQ a nine out of ten.

The managing of switches within this solution could be improved. 

In a future release, it would be great to have the use of AI and continuous improvements of existing features. 

We have used this solution for 11 years. 

This is a stable solution.

This is a scalable solution. 

The technical support for this solution is good. 

Positive

The initial setup is straightforward. 

This solution offers annual licensing that is middle of the range in terms of cost.

For any business considering this solution, I would recommend that they plan well.

I would rate this solution an eight out of ten. 

We are partners and distributers for ExtremeCloud and we sell the solution to a lot of our customers. It is a cloud management solution that provides management and access control in a centralized environment with complete control over your network.

ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses.

I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard.

I am excited for the SD-WAN pieces to be added as well but I believe that there are already plans for this to happen.

I have been using this solution for the past seven years.

This is a stable product, I have not had any issues regarding stability.

The main reason why a lot of customers choose this solution is because of how scalable it is. You can scale as you grow by just adding more products.

We have had good experiences with respect to support.

It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset.

I would recommend this product to anyone who does not have it.

I would rate it a nine out of ten.

I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks.

ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN.

We've been using ExtremeCloud IQ for three years. 

ExtremeCloud IQ is a cloud platform, so it's always on.

ExtremeCloud IQ is an enterprise solution, so we have customers with hundreds of sites. It's definitely scalable. 

I rate ExtremeCloud IQ eight out of 10. If you're using Cisco, switch to ExtremeCloud IQ. It's a thousand times better.

We sell this solution to customers. In terms of deployment, some customers require an on-premise solution, and some are okay with the cloud solution. It is a mix of both environments. We provide the latest version of this solution.

What our customers like the most is that this device is so rugged. It has very good performance and throughput. 

Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything.

Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. 

It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises.

I have been using this solution for approximately one and a half years.

It is a very stable solution.

It is very much scalable. It supports more than 100K access points in one console.

We got good support from them.

It has a very straightforward setup. There is not much to do. We just have to configure the console. That's it.

The deployment duration depends on the configuration that a customer wants, such as how granularly they want to configure the policies and whether they want to configure it as a WiFi. It is a cloud-based solution, so it generally doesn't take long. If you want to connect the API and make it live, it is a one-day job. Once you configure the controlled access, the API will connect to it, and you have to just push the policy on that API.

It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution.

I would definitely recommend this solution. It is very good and stable. You don't have to go with multiple consoles and their integration. 

I would rate ExtremeCloud IQ a ten out of ten. It is a perfect solution.

We are a distributor and ExtremeCloud IQ is one of the products that we have experience with. It is primarily used by bigger companies in industries such as healthcare.

The support organization behind this product is extremely professional.

This is a product that suits the many needs of many customers.

We are happy with the interface.

First time users may find it difficult to get going into the right direction. After registering for a new CloudIQ, where to start. Some guidance would be helpful.

I have been working with ExtremeCloud IQ for two years.

It's extremely stable. Most of the time, it works like a charm.

This is a very scalable product. It works fine with two or three access points, but also in an environment where you have hundreds or even thousands of them.

We have had no issues with technical support.

The initial setup is straightforward. If you want to have a straightforward network, it's extremely simple to set up.

It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed. This is a professional access point.

There are many alternatives that we evaluated, and we chose ExtremeCloud.

Overall, we are definitely satisfied with this product. They are well ahead of what I want to see. Sometimes, when I think that a new feature might be nice, it's there already.

My advice for anybody who is looking at this product is that there may be a small barrier to getting started, but just jump over it and you will definitely be surprised by the simplicity of the whole product.

The autopilot version of Cloud IQ is coming, and it has a lot of artificial intelligence in it. It will handle jobs that the normal IT person does. You can just leave it alone, close the door and throw away the key.

I would rate this solution a ten out of ten.