ExtremeCloud IQ Reviews

The managing of switches within this solution could be improved. 

In a future release, it would be great to have the use of AI and continuous improvements of existing features. 

We have used this solution for 11 years. 

This is a stable solution.

This is a scalable solution. 

The technical support for this solution is good. 

The initial setup is straightforward. 

This solution offers annual licensing that is middle of the range in terms of cost.

For any business considering this solution, I would recommend that they plan well.

I would rate this solution an eight out of ten. 

We are partners and distributers for ExtremeCloud and we sell the solution to a lot of our customers. It is a cloud management solution that provides management and access control in a centralized environment with complete control over your network.

ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses.

I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard.

I am excited for the SD-WAN pieces to be added as well but I believe that there are already plans for this to happen.

I have been using this solution for the past seven years.

This is a stable product, I have not had any issues regarding stability.

The main reason why a lot of customers choose this solution is because of how scalable it is. You can scale as you grow by just adding more products.

We have had good experiences with respect to support.

It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset.

I would recommend this product to anyone who does not have it.

I would rate it a nine out of ten.

I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks.

ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN.

We've been using ExtremeCloud IQ for three years. 

ExtremeCloud IQ is a cloud platform, so it's always on.

ExtremeCloud IQ is an enterprise solution, so we have customers with hundreds of sites. It's definitely scalable. 

I rate ExtremeCloud IQ eight out of 10. If you're using Cisco, switch to ExtremeCloud IQ. It's a thousand times better.

We sell this solution to customers. In terms of deployment, some customers require an on-premise solution, and some are okay with the cloud solution. It is a mix of both environments. We provide the latest version of this solution.

What our customers like the most is that this device is so rugged. It has very good performance and throughput. 

Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything.

Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. 

It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises.

I have been using this solution for approximately one and a half years.

It is a very stable solution.

It is very much scalable. It supports more than 100K access points in one console.

We got good support from them.

It has a very straightforward setup. There is not much to do. We just have to configure the console. That's it.

The deployment duration depends on the configuration that a customer wants, such as how granularly they want to configure the policies and whether they want to configure it as a WiFi. It is a cloud-based solution, so it generally doesn't take long. If you want to connect the API and make it live, it is a one-day job. Once you configure the controlled access, the API will connect to it, and you have to just push the policy on that API.

It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution.

I would definitely recommend this solution. It is very good and stable. You don't have to go with multiple consoles and their integration. 

I would rate ExtremeCloud IQ a ten out of ten. It is a perfect solution.

We are a distributor and ExtremeCloud IQ is one of the products that we have experience with. It is primarily used by bigger companies in industries such as healthcare.

The support organization behind this product is extremely professional.

This is a product that suits the many needs of many customers.

We are happy with the interface.

First time users may find it difficult to get going into the right direction. After registering for a new CloudIQ, where to start. Some guidance would be helpful.

I have been working with ExtremeCloud IQ for two years.

It's extremely stable. Most of the time, it works like a charm.

This is a very scalable product. It works fine with two or three access points, but also in an environment where you have hundreds or even thousands of them.

We have had no issues with technical support.

The initial setup is straightforward. If you want to have a straightforward network, it's extremely simple to set up.

It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed. This is a professional access point.

There are many alternatives that we evaluated, and we chose ExtremeCloud.

Overall, we are definitely satisfied with this product. They are well ahead of what I want to see. Sometimes, when I think that a new feature might be nice, it's there already.

My advice for anybody who is looking at this product is that there may be a small barrier to getting started, but just jump over it and you will definitely be surprised by the simplicity of the whole product.

The autopilot version of Cloud IQ is coming, and it has a lot of artificial intelligence in it. It will handle jobs that the normal IT person does. You can just leave it alone, close the door and throw away the key.

I would rate this solution a ten out of ten.

We use it for general business.

Its configuration and deployment are the most valuable.

They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version.

I have been using ExtremeCloud IQ for six months. I have used its prior version in my previous company.

It is very stable.

I don't know about scalability at this point. Right now, it is just 5,000 square feet with two nodes.

I haven't had any reason to contact them.

Once I figured it out, it was easy. There is an actual deployment interface, and if you can find this deployment interface when you first log into the application, it helps to speed up the deployment.

I implemented it myself. It was quick after I figured out the interface.

I did a multi-year license. It was a three-year license.

It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale.

I would recommend taking a positive look at it. It has been a great product. I have used its prior version and never had any complaints with it.

I would rate ExtremeCloud IQ a nine out of ten.

We are resellers for this solution. The primary use case is for wifi for enterprises and for hotspots for telecom operators.

Being a controller-less solution is more cost effective and gives more flexibility.

The stability is good. 

It is scalable. 

The initial setup is straightforward. The deployment time depends on the size of the project but it has a normal wifi installation, site surveys, and connectivity between the management, the HiveManager, and the access points.

Pricing is a bit expensive. 

I would recommend going with this solution. It's a good product. 

I would rate it an eight out of ten.

30,000 sq ft manufacturing and admin facility, three stories with three distinct networks- production, guest, and barcode scanners so voice/data, guest, and IoT.

• Reliable WiFi across each floor.
• Segmented networks.
• VLANs for security.
• Much better environment for our users.
• We have been able to physically and virtually separate IoT, voice, and data.

• HiveManager is incredibly useful for managing APs and switches from one cloud interface.
• It is simple to onboard new devices, and update policies across all devices.
• Great dashboard: visibility into status and use is crystal clear; easy to navigate.
• Support has been great as well.

Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map.

The Aerohive access points have dual 1GB Ethernet ports for aggregation, which enables full 2.6Gbps data. Right now our partner through Aerohive support is telling us that the Aerohive switches currently don’t support port aggregation so we only are using one Ethernet port at the AP’s.

At this point in time, it’s not an issue, and have been told that port aggregation will be available on the Aerohive switches. That’s important to me- as the demands on our network grow we will need to get the full bandwidth out of the Aerohive AP’s.

When I researched the purchase the benefit of managing the switches and AP’s in one interface, and the ability to single source network infrastructure, including installation and management, outweighed the decreased data rate. So, I’m looking forward to this being available soon. That’s the best information I have on this at this time, hope it helps.

None, zero. It runs like the proverbial top. No stability issues, whatsoever. We have good, clean power to the switches and as it is a new building, our infrastructure is brand-new. Update in October of 2018- still completely satisfied with Aerohive switches and AP's. Performance has been perfect, I appreciate the updates and enhancements to the HiveManager and am in that almost every day for the reporting. I truly appreciate working with a company that takes innovation seriously and continuously improves the UI and UX. I would definitely buy again.

We have not encountered any scalability issues; nice to add devices with just a serial number and have them pick up the entire policy. HiveManager works well for monitoring, maintenance, and scaling.

Customer Service:

Customer service is excellent. From RFQ through deployment and hand off to support, we have been completely supported by sales, engineering, and technical staff.

Technical Support:

Technical support is outstanding: responsive, fast phone pickup, helpful, survey every time, been great. They have been right, and right there, when I call. Now that we're past implementation and stable I haven't had to call- product is great.

Update in May of 2018- we have another year of solid Aerohive performance and remain a completely satisfied customer. We invested in a survey to update our power and channel output as the building environment changed- new industrial equipment, and focus on coverage areas as people changed- and made only minor adjustments. System continues to perform as expected, and Aerohive support remains solid. 

Have used Netgear, Cisco, and others. I saw the APs demonstrated and HiveManager, and went with them for the quality of the product and the ability to manage everything from one cloud-based interface.

Initial setup was fairly complex as we had several VLANs with different security and operational requirements. We also had a 10GB aggregation to our SonicWALL and everything went great.

It was implemented by both an in-house team and a vendor team. The vendor team was on-time, thorough, on-budget, knowledgeable, responsive, and thoroughly professional. We got some help from Aerohive support as well.

• Solid WiFi
• Ease of management
• Ability to upgrade the whole system and stay on top of the network.

A big ROI for us is managing the segments to keep voice and data physically and virtually separate, along with the ongoing expansion of IoT devices. Update October 2018- we have added some IoT networks and managing them through the HiveManager has been simple and secure and keeps IoT and our data network separate.

Value is there. There are probably cheaper solutions but we invest for stability and performance for the longer haul. Features and support are a big part of our purchase decisions.

Before choosing this product, we evaluated Extreme Networks for the switches; excellent but would have required additional management and expertise. I looked again at Netgear but went with Aerohive for the reasons I've mentioned, and HiveManager.

I believe Aerohive is committed to being a leader in this space and that their APs for the enterprise campus are the best available. I would like to see port aggregation on the switches but have been told that's on the roadmap, and that's acceptable at this time. HiveManager make the whole process of configuration and management of the network so much easier. I'm a fan.

WLAN deployment for girls' hostels of the University of Kelaniya, Sri Lanka. It has four hostel complexes for in-house undergraduates. Our University has the largest WLAN deployment in Sri Lanka. Now, we are expanding it to cover all rooms in the hostels. This time, we are seeking a cloud-based system with BYOD. 

This is an implementation stage for Aerohive Wireless. We are still in a PoC with Dell Sri Lanka. HiveManager is extremely easy to use for anyone with little network experience.

The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere.

Browser load time for the cloud is long and needs improvement. 

We chose to evaluate Aerohive and Cisco Meraki for this project. Price-wise Aerohive is the lowest competitive bidder for this WLAN project.

The cloud interface is decent. It has a smooth dashboard. 

Aerohive has been the perfect fit for a University like us. I am the Senior Network Administrator of the University. I am thrilled that I have no worries about our wireless network.

We use Aerohive as our campus wireless solution. The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access.

Wireless is no longer a ‘nice to have’ feature. It has become an essential component to a comprehensive network plan. Wireless is the default for BYOD users and mobile staff. The choice of a wireless vendor was incredibly important given the increasing reliance on mobility. Installing a campus-wide WLAN has given us more flexibility in meeting and classroom spaces, and it provides a value-added service for guests.

The lack of a controller on-site gives us one less point of failure for this critical system. The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network.

We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue. Although, these were isolated, and most of our interactions have been fruitful, they still leave a lasting bad taste.