Try our new research platform with insights from 80,000+ expert users
Files.com Logo

Files.com Reviews

Vendor: Files.com
4.7 out of 5

What is Files.com?

Featured Files.com reviews

Files.com mindshare

As of February 2026, the mindshare of Files.com in the Managed File Transfer (MFT) category stands at 0.9%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Files.com0.9%
GoAnywhere MFT10.1%
MOVEit7.7%
Other81.3%
Managed File Transfer (MFT)

PeerResearch reports based on Files.com reviews

TypeTitleDate
CategoryManaged File Transfer (MFT)Feb 7, 2026Download
ProductReviews, tips, and advice from real usersFeb 7, 2026Download
ComparisonFiles.com vs GoAnywhere MFTFeb 7, 2026Download
ComparisonFiles.com vs Control-MFeb 7, 2026Download
ComparisonFiles.com vs IBM Sterling File GatewayFeb 7, 2026Download
Suggested products
TitleRatingMindshareRecommending
GoAnywhere MFT4.410.1%99%86 interviewsAdd to research
Thru4.01.4%100%1 interviewAdd to research
 
 
Key learnings from peers
Last updated Feb 7, 2026

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business122
Midsize Enterprise63
Large Enterprise57
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
22%
Wholesaler/Distributor
19%
Real Estate/Law Firm
11%
Outsourcing Company
9%
Media Company
5%
University
4%
Financial Services Firm
4%
Retailer
4%
Construction Company
4%
Healthcare Company
3%
Manufacturing Company
3%
Consumer Goods Company
2%
Non Profit
2%
Government
2%
Marketing Services Firm
1%
Hospitality Company
1%
Insurance Company
1%
Transportation Company
1%
Comms Service Provider
1%
Logistics Company
1%

Compare Files.com with alternative products

Learn more about Files.com

Related questions

 
Files.com Reviews Summary
Author infoRatingReview Summary
Lead Consultant at Infosys4.5I've found Files.com to be a secure, easy-to-set-up platform ideal for external file sharing, with reliable performance, strong support, and flexible permissions, though its cost may be high for smaller organizations.
Chief Information Officer at rag & bone, Inc.4.5I've used Files.com for years to reliably automate secure data exchanges with partners. Its versatility, stability, and strong support have improved our operations significantly, though deeper Microsoft 365 integration would enhance usability for end users.
Senior Director Information Architecture at a consultancy with 11-50 employees4.5I've used Files.com for over a year to streamline file transfers and migrations, appreciating its reliable SFTP capabilities and stability, though the UI could be improved; overall, it's added significant value to our operations.
Founder and CEO at DMajor Productions Ltd3.5I used Files.com to mass upload images to Shopify and found it efficient and user-friendly, with excellent support, though setup was slow, billing awkward, and the cost too high for ongoing use in my small business.
Director, Systems & DevOps at a tech services company with 501-1,000 employees5.0Files.com reliably automates file transfers between systems like ERP and AWS S3, saving us manual work and time. Its integrations are excellent, setup requires planning, but once configured, it’s stable, secure, and backed by great support.
IT Manager at a non-profit with 51-200 employees5.0I've used Files.com for three years to securely manage data transfers with clients and vendors, and its ease of use, strong security, seamless AWS integration, and outstanding support have made it an invaluable, reliable solution for our organization.
Chief Executive Officer at Verified Backups5.0I've used Files.com for over two years to securely back up client data to AWS, and it's reliable, easy to use, and supported by excellent customer service, making client onboarding fast and efficient with no major drawbacks.
Senior Director, Enterprise Applications at a retailer with 501-1,000 employees5.0Files.com reliably handles EDI file transfers for partner systems with an intuitive interface and solid uptime, though I’d like more training resources. Its security and user management keep costs manageable, and I’m confident in its enterprise readiness.