Trellix Collaboration Security Reviews

Name: Trellix Collaboration Security
Brand: Trellix
Rating: 4.4 (19 reviews)

Vendor: Trellix

4.4 out of 5

19 reviews
100% willing to recommend

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What is Trellix Collaboration Security?

Trellix Collaboration Security enhances communication platforms with robust protective measures, utilizing threat intelligence, secure file sharing, customizable dashboards, and cloud compatibility. Its design fosters real-time threat prevention with features like deep packet inspection and automatic mail scans.

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Trellix Collaboration Security is the #2 ranked solution in top Instant Communications Security and Compliance solutions, #6 ranked solution in top Secure Email Gateway (SEG) solutions, #11 ranked solution in top Email Security solutions, and #11 ranked solution in top AI Security solutions. PeerSpot users give Trellix Collaboration Security an average rating of 8.8 out of 10. Trellix Collaboration Security is most commonly compared to Microsoft Defender for Office 365: Trellix Collaboration Security vs Microsoft Defender for Office 365. Trellix Collaboration Security is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 13% of all views.

Buyer's Guide

Trellix Collaboration Security

April 2026

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Featured Trellix Collaboration Security reviews

Felipe Antoniazzi

Cybersecurity Engineer Lead at Johnson & Johnson

I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.

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Jorge Abalo

Endpoint Security Analyst at BNP Paribas

In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies. Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues. The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously. Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.

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Hassan Sheikh

Network & Security Lead at a computer software company with 1-10 employees

I use Trellix Collaboration Security in my daily operations by utilizing different sites sensors and then integrating security manager, which controls network operations, traffic inspections, packet inspection, deep packet inspection, and SSL inspections. The best features Trellix Collaboration Security offers include GTI threat intelligence and signatures upgrade database. Since I have integrated GTI and sensors along with network security manager, all sensors share information and reports effectively, allowing me to view attack reports from the dashboard easily. I can customize dashboards in Trellix Collaboration Security to view information like top attacks, ransomware attacks, and critical high attacks. I can monitor sensor health, attacks, logs that generate, and customize these as per my needs, plus I can add emails and alerts. I rely on Trellix Collaboration Security because the sensors are highly reliable and high-performance sensors that can handle traffic efficiently. CPU resources are effectively utilized while handling deep packet inspections and SSL inspections. Moreover, there are policies to be on networks, and there is a built-in firewall that I can use to block external attacks.

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Trellix Collaboration Security mindshare

Product category:

As of May 2026, the mindshare of Trellix Collaboration Security in the Instant Communications Security and Compliance category stands at 3.8%, according to calculations based on PeerSpot user engagement data.

Instant Communications Security and Compliance Mindshare Distribution
Product	Mindshare (%)
Trellix Collaboration Security	3.8%
SecuSUITE for Government	15.1%
AWS Wickr	9.9%
Other	71.2%

Instant Communications Security and Compliance

PeerResearch reports based on Trellix Collaboration Security reviews

Type	Title	Date
Product	Reviews, tips, and advice from real users	May 1, 2026	Download

Valuable Features

Trellix Collaboration Security excels with its simplicity, user-friendliness, advanced threat detection, and integration capabilities. Users enjoy its malware detection, email security features, anti-spam, stable performance, and effective cloud integration. The real-time response, threat intelligence, customizable dashboards, and reliable sensors enhance its security posture. Its ability to block threats, perform deep packet inspection, and facilitate secure collaboration further solidifies its value. The SAML SSO integration improves user management across locations.

"The solution offers almost every feature that customers need in one solution, for example, spam filtering, antivirus, et cetera, with almost zero false positives."
"We have had very good results from the use of FireEye Email Security and we are very comfortable with this technology, and additionally, the solution has good integration."
"FireEye Email Security is easy to use."

Room for Improvement

Trellix Collaboration Security could enhance its reporting, antispam, and antivirus capabilities. Users lack control over spam detection, leading to issues with blocked emails. Email management features need improvement, including SMTP handling. Customization and integration with other products could be strengthened. Language support, especially for Korean, is necessary. Additional capabilities for managing threats and better issue resolution are required. Improved integration features and support for new technologies are desired by users.

"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation."
"I would like to see this solution become more flexible."

ROI

Users experienced a return on investment with Trellix Collaboration Security through increased operational efficiency and incident reduction. They noted that endpoint telemetry and faster threat correlation reduced investigation time by 25 to 35 percent. A decrease in false positives also lessened ticket escalation. Users saved money with central management. However, high training costs and inadequate educational resources hindered the return for smaller businesses.

Pricing

Trellix Collaboration Security requires annual licensing, with fees per user, often described as high and expensive. Buyers find the pricing competitive internationally but costly compared to local products like those in Korea. Subscription options include five-year licenses, contributing to varied pricing perceptions. Users note that setup costs are generally low, and enterprise organizations, particularly large ones, can manage the investment. Licensing is straightforward; however, small to medium businesses might seek more affordable solutions.

"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The cost is very high."
"The licensing is on a yearly basis."

Popular Use Cases

Organizations primarily utilize Trellix Collaboration Security for protecting email systems and preventing unauthorized access. They employ it for blocking spam, phishing, destructive emails, and malicious content, enhancing communication security, and performing sandboxing. Users manage security policies, monitor database access, perform threat detection with features like EPO, and integrate various security functions such as antivirus protection and identity management to secure email communications. This versatile approach aids in safeguarding networks and ensuring effective team collaboration.

Service and Support

Trellix Collaboration Security's service is mixed. Many commend technical support for being helpful and quick via various communication methods, but others express concerns about slow response times. Users find the basic service sufficient, though some prefer premium. Feedback on the new hub in India varies, with some facing issues. Despite limitations, many users have positive experiences, appreciating responsiveness and helpfulness. Yet, comparisons with other global support services reveal slower assistance during varying hours.

Deployment

Many find the setup of Trellix Collaboration Security straightforward and similar to setting up a TV, though physical deployment takes longer. Testing and deploying can take hours, requiring one engineer. Complexity arises with customization. Cloud setups are quicker, needing DNS forwarding. Some rate it highly for ease, suggesting automation for success, while others note difficulty without knowledgeable staff. Experiences vary, with some taking days if complex, yet maintenance remains simple for those experienced.

Scalability

Trellix Collaboration Security displays strong scalability with the ability to grow alongside organizational needs. Users highlight its cloud-based architecture, which supports extensive expansions without performance degradation. Companies appreciate its seamless integration with multiple tools through APIs, enabling service enhancement without new architecture development. Licensing can pose challenges, yet adaptability allows use across various environments. Businesses using Trellix Collaboration Security experience good performance and adaptability with growing user demands, despite occasional licensing limitations.

Stability

Users consistently describe Trellix Collaboration Security as stable. Reports highlight no bugs or glitches, with smooth operation and good performance. Many express satisfaction, rating its stability highly, often a nine or ten out of ten. Nevertheless, some note integration challenges affecting stability, leading to lower ratings. Users emphasize its reliability and dependability, citing minimal downtime when managed effectively, suggesting it excels in providing a steady security experience.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trellix Collaboration Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	7

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	69
Midsize Enterprise	35
Large Enterprise	77

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

13%

Construction Company

12%

Comms Service Provider

11%

Healthcare Company

11%

Financial Services Firm

Government

Computer Software Company

Transportation Company

Marketing Services Firm

Media Company

Outsourcing Company

Retailer

Educational Organization

Insurance Company

University

Real Estate/Law Firm

Legal Firm

Non Tech Company

Wholesaler/Distributor

Performing Arts

Recreational Facilities/Services Company

Hospitality Company

Consumer Goods Company

Museum Or Institution

Mining And Metals Company

Logistics Company

Compare Trellix Collaboration Security with alternative products

Learn more about Trellix Collaboration Security

Established to secure communications, Trellix Collaboration Security employs advanced technologies like GTI threat intelligence and SSL to ensure data safety. Users benefit from real-time threat detection, streamlined cloud integration, and a responsive interface. Its functionalities include automatic email scanning, firewall and anti-spam capabilities that build a reliable security infrastructure revered for its scalability and straightforward deployment. Trellix also integrates threat intelligence tools and enhances control over security operations, encouraging efficient prevention strategies.

What are the essential features of Trellix Collaboration Security?

GTI Threat Intelligence: Provides insights into potential threats.
Deep Packet Inspection: Examines data packets to detect malicious activities.
Secure File Sharing: Facilitates secure exchanging of files.
Customizable Dashboards: Offers adaptable views for tailored monitoring.
Automatic Mail Scans: Identifies and filters threats in emails.

Which benefits and ROI should be considered?

Real-Time Threat Response: Ensures immediate action against detected threats.
Cloud Platform Compatibility: Supports hybrid environments for flexible operations.
Scalability: Adapts to the growing security needs without compromising efficiency.
User-Friendly Interface: Enhances user interaction and ease of use.

In distinct industries like finance and healthcare, Trellix Collaboration Security plays a crucial role in ensuring email protection and secure data exchange. It helps these sectors combat threats like phishing and unauthorized access by leveraging advanced scanning methods and integrating management tools such as LDAP. Organizations value its ability to safeguard network communications and manage large-scale endpoints effectively, whether on-premise or in the cloud. The solution's customization and configuration capabilities allow tailored implementations, ensuring optimal protection across diverse operational needs.

Trellix Collaboration Security was previously known as FireEye Email Security.

Trellix Collaboration Security customers

Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market

Product Categories

Instant Communications Security and Compliance

Email Security

Secure Email Gateway (SEG)

AI Security

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Trellix Collaboration Security Reviews Summary
Author info	Rating	Review Summary
Cybersecurity Engineer Lead at Johnson & Johnson	4.0	I've used Trellix Collaboration Security extensively and value its threat detection, real-time response, and integration capabilities, though detection based on behavior could improve. It’s stable, scalable, offers strong ROI, but requires proper setup and tuning to maximize value.
Endpoint Security Analyst at BNP Paribas	5.0	I've used Trellix Collaboration Security for six years, valuing its robust firewall, real-time scans, and scalability, though it's pricey, lacks OpenLDAP support, and needs better training materials to justify the investment for smaller organizations.
Network & Security Lead at a computer software company with 1-10 employees	4.5	I've used Trellix Collaboration Security for over four years and value its reliable sensors, customizable dashboards, and strong traffic inspection features, though improvements are needed for zero-day threats and remote firmware recovery during upgrades.
Sr Network & System Engineer at a tech services company with 11-50 employees	4.0	I've used Trellix Collaboration Security for a year to secure email and file sharing, benefiting from strong threat detection and smooth collaboration, though I’d like better reporting tools and a more user-friendly interface.
Senior Team Leader at BMB	4.5	I have extensive experience with Trellix Collaboration Security, finding it stable and effective, particularly for sandboxing and threat coverage. While it fulfills customer needs, I wish it included features like anti-spam and antivirus for on-premises email security.
Personal Banker at HDFC Bank	4.5	I manage security best practices and use Trellix for network and email security. It's easy to implement but should be more robust. I also use Office 365 and Exchange Online Protection, and continually evaluate our technology.
Cyber Security Engineer at a tech services company with 11-50 employees	4.0	I use Trellix Collaboration Security to monitor database access in banking, ensuring no unauthorized accounts are created. Its virtual patching and vulnerability assessments are valuable, though integration with different products needs improvement due to overloaded logs complicating troubleshooting.
Security Consultant at Mahle	4.5	We primarily use Trellix Collaboration Security for advanced email protection, preventing spam and phishing attacks. We've seen a positive ROI, particularly in safeguarding top management. However, I would like more integration features in future releases.

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	N/A	96%	62 interviews Add to research
Proofpoint Email Protection	4.2	N/A	96%	97 interviews Add to research