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Infrastructure Specialist at a computer software company with 11-50 employees
Real User
Apr 14, 2022
User friendly with an easy initial setup and good reliability
Pros and Cons
  • "It is a scalable product."
  • "It's very easy to use, it's nice and much easier to use than other solutions we've seen in action."
  • "They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."
  • "They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately."

What is our primary use case?

We primarily use the solution for remote access.

What is most valuable?

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

What needs improvement?

The EDR feature to be included in the basic license.

What do I think about the stability of the solution?

The stability is good. We have never experienced an outage.

Buyer's Guide
Fortinet FortiClient
May 2026
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What do I think about the scalability of the solution?

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

How are customer service and support?

I haven't had any incident or any interaction with the technical support service.

Which solution did I use previously and why did I switch?

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

How was the initial setup?

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

What about the implementation team?

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

What other advice do I have?

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
PeerSpot user
reviewer1289460 - PeerSpot reviewer
SOC Expert at a computer software company with 1,001-5,000 employees
Real User
Feb 22, 2022
Stable solution to connect endpoint users with security
Pros and Cons
  • "This solution is very stable."
  • "This solution allows developers and programmers to connect endpoint users with security."
  • "I would like for the next release to be more user-friendly for users to do not have as much of a technical background."
  • "I would like for the next release to be more user-friendly for users who do not have as much of a technical background."

What is our primary use case?

This solution allows developers and programmers to connect endpoint users with security.

What is most valuable?

This solution is very stable.

What needs improvement?

I would like for the next release to be more user-friendly for users to do not have as much of a technical background.

For how long have I used the solution?

I have been using FortiClient for two years.

What do I think about the stability of the solution?

This solution is stable, I have not had any problems with it.

What do I think about the scalability of the solution?

This solution is scalable, we currently have fifty eight users.

How was the initial setup?

FortiClient was very easy to install and took about five minutes in total.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiClient
May 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
reviewer955431 - PeerSpot reviewer
Systems Administrator at a international affairs institute with 201-500 employees
Real User
Nov 21, 2021
Stable, scalable, and good functionality
Pros and Cons
  • "Overall Fortinet FortiClient has good functionality."
  • "Overall Fortinet FortiClient has good functionality."
  • "We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."
  • "We do not use the solution every day and there are times when the new users have trouble reconnecting."

What is our primary use case?

I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.

What is most valuable?

Overall Fortinet FortiClient has good functionality.

What needs improvement?

We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit. 

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Fortinet FortiClient to be scalable.

How are customer service and support?

After everything was implemented, we did not use technical support. We have not needed the support.

How was the initial setup?

The setup takes someone with more experience than I have a while, I imagine it is difficult.

What other advice do I have?

My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.

I rate Fortinet FortiClient a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1013454 - PeerSpot reviewer
Director at a comms service provider with 201-500 employees
Real User
Nov 14, 2021
Easy to scale, reliable, simple to install, and has a good VPN connection
Pros and Cons
  • "The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
  • "We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home."
  • "It would be extremely useful to have an automatic updating feature."
  • "It would be extremely useful to have an automatic updating feature."

What is our primary use case?

We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home.

What is most valuable?

The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful. It also reduces the amount of traffic that we use here. When they connect to the internet, they go directly there.

What needs improvement?

It would be extremely useful to have an automatic updating feature.

For how long have I used the solution?

I have been using Fortinet FortiClient for two years.

We are using version 6.4.

What do I think about the stability of the solution?

Fortinet FortiClient is very stable.

What do I think about the scalability of the solution?

We are not a large company which made it easy install to everyone. It was easy to scale. 

How are customer service and support?

I have not contacted technical support, and I do not believe there has ever been a discussion about technical support.

How was the initial setup?

The initial setup is straightforward. it was quite simple.

What other advice do I have?

It's a good online solution.

We are using it less now that we're almost back in the office. I don't think there was anything we missed while using it.

It's a very good product, I would rate Fortinet FortiClient a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Presales Manager at a tech services company with 11-50 employees
Real User
Oct 18, 2021
Very solid and stable with good basic features
Pros and Cons
  • "This is a solid and stable solution."
  • "Our customers are generally looking for a solution that works well and they get it with FortiClient."
  • "The documentation could be improved."
  • "The documentation of this product could be improved."

What is our primary use case?

We supply FortiClient to our customers. In Croatian terms, we supply mid-size companies although in European terms they are probably relatively small organizations. We are partners with Fortinet and I'm the pre-sales manager. 

What is most valuable?

We use the basic features and they work well. Our customers are generally looking for a solution that works well and they get it with FortiClient. 

What needs improvement?

The documentation of this product could be improved. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable, we currently have about 100 people using it. 

Which solution did I use previously and why did I switch?

We previously worked with Cisco AnyConnect and before that, with Microsoft, all the PPTP. But that was a long time ago. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

If you ask our customers, they would always want the price to be lower, but I think it's reasonable.

What other advice do I have?

As with every significant installation, you have to plan well and be aware of your needs. A part of that is checking which features are supported and which are not supported.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1685523 - PeerSpot reviewer
Network Engineer at a tech services company with 1-10 employees
Real User
Oct 6, 2021
Comprehensive and easy to use
Pros and Cons
  • "What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
  • "What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
  • "I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
  • "I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."

What is our primary use case?

I'm a system integrator. We're primarily a Cisco shop, but we've been diversifying in recent years.

What is most valuable?

What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward. 

What needs improvement?

I'd like the ability to specify when EMS is controlling the client and when it's not because you would have a lot more options were it not for the client. As it stands, you need to edit the XML file on EMS to get those options. 

I also think Fortinet could improve the VPN. It's good, but Cisco AnyConnect is a bit better. Fortinet could add split tunneling for the routes, like AnyConnect. Currently, you have to go into the command prompt and then print the route. So someone who's not that knowledgeable of the product will not know how to do it. Fortinet could maybe include some more next-gen AV stuff, but I think that's going to be integrated into the new packages we've got. 

For how long have I used the solution?

I've been using FortiClient for more than a year now.

What do I think about the stability of the solution?

I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year. It would bug out while auto-upgrading on this specific version. So, that would be an obvious thing. And bug tracking is bad. FortiClient gives you an internal message that says the bug has been reported, but I cannot find it anywhere online. 

How are customer service and support?

Tech support is one of FortiClient's worst areas. Fortinet's firewall support was much faster and better, I would say. Support for FortiClient isn't bad per se, but it takes you a long time for your ticket to get answered and escalated to a higher level of support, like an actual engineer. Unfortunately, FortiClient's support is based on the West Coast of the United States, so that means that I'm going to get a ticket reply at maybe 4:00 a.m. and then have to wait another day.

How was the initial setup?

Setting up Fortinet was quite easy. I would say it took around two hours.

What's my experience with pricing, setup cost, and licensing?

FortiClient is much cheaper than endpoint protection systems made by Cisco and other companies. Pricing is especially important in Bosnia. We were deploying Cisco M, but not too many companies can afford that.

What other advice do I have?

I would give it eight out of 10 with the VPN. Without the VPN, I would maybe rate it a seven. One of the main selling points is that it integrates all that stuff together.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ahmet Coruk - PeerSpot reviewer
Co-founder at Korunet
Real User
Oct 6, 2021
Straightforward installation, scalable, and reliable
Pros and Cons
  • "Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
  • "The use of IoT devices is growing and it is important to manage data assets, and we have to follow rules and standards from our organization that FortiClient has helped with as an important tool on the end-users systems."
  • "The solution could improve by providing analytics or detailed reports."
  • "The solution could improve by providing analytics or more detailed reports."

What is our primary use case?

We are mainly using Fortinet FortiClient as a VPN solution and secure access in a single, modular lightweight clien.

How has it helped my organization?

The use of IoT devices is growing and it is important to manage data assets. We have to follow rules and standards from our organization that FortiClient has been helped with, it is an important tool on the end-users systems.

What is most valuable?

Fortinet FortiClient can be used with Report to the Security Fabric on the status of a device, including applications running and firmware version. It also send suspicious activities to Our Fortinet Security Fabric 

What needs improvement?

The solution could improve by providing analytics or more detailed reports.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiClient is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have five endpoints that are using the solution.

How was the initial setup?

Fortinet FortiClient is easy to install for end users.

What about the implementation team?

We only needed one engineer that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

FortiClient in standalone mode does not require a license. If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided. A license is required to access Fortinet support.

Which other solutions did I evaluate?

I have evaluated other solutions, such as ZTNA Zero-Trust Network Access.

What other advice do I have?

I rate Fortinet FortiClient a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shehzad Ali - PeerSpot reviewer
Information Security and Compliance Officer at Carnation
Real User
Top 5Leaderboard
Aug 23, 2021
Stable, scalable and easy to install
Pros and Cons
  • "Installation was easy."
  • "We use the net UTM feature, which synchronizes with our office UTM and allows us to block URLs."
  • "It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point."
  • "It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point."

What is our primary use case?

We are using the latest version.

What is most valuable?

We use the net UTM feature, which synchronizes with our office UTM and allows us to block URLs. It allows us to block the USP. 

What needs improvement?

It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point. 

For how long have I used the solution?

We have been using Fortinet FortiClient for the past three to four months.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is quite scalable. 

How was the initial setup?

Installation was easy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.