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reviewer1685523 - PeerSpot reviewer
Network Engineer at a tech services company with 1-10 employees
Real User
Oct 6, 2021
Comprehensive and easy to use
Pros and Cons
  • "What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
  • "I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."

What is our primary use case?

I'm a system integrator. We're primarily a Cisco shop, but we've been diversifying in recent years.

What is most valuable?

What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward. 

What needs improvement?

I'd like the ability to specify when EMS is controlling the client and when it's not because you would have a lot more options were it not for the client. As it stands, you need to edit the XML file on EMS to get those options. 

I also think Fortinet could improve the VPN. It's good, but Cisco AnyConnect is a bit better. Fortinet could add split tunneling for the routes, like AnyConnect. Currently, you have to go into the command prompt and then print the route. So someone who's not that knowledgeable of the product will not know how to do it. Fortinet could maybe include some more next-gen AV stuff, but I think that's going to be integrated into the new packages we've got. 

For how long have I used the solution?

I've been using FortiClient for more than a year now.

Buyer's Guide
Fortinet FortiClient
October 2026
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What do I think about the stability of the solution?

I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year. It would bug out while auto-upgrading on this specific version. So, that would be an obvious thing. And bug tracking is bad. FortiClient gives you an internal message that says the bug has been reported, but I cannot find it anywhere online. 

How are customer service and support?

Tech support is one of FortiClient's worst areas. Fortinet's firewall support was much faster and better, I would say. Support for FortiClient isn't bad per se, but it takes you a long time for your ticket to get answered and escalated to a higher level of support, like an actual engineer. Unfortunately, FortiClient's support is based on the West Coast of the United States, so that means that I'm going to get a ticket reply at maybe 4:00 a.m. and then have to wait another day.

How was the initial setup?

Setting up Fortinet was quite easy. I would say it took around two hours.

What's my experience with pricing, setup cost, and licensing?

FortiClient is much cheaper than endpoint protection systems made by Cisco and other companies. Pricing is especially important in Bosnia. We were deploying Cisco M, but not too many companies can afford that.

What other advice do I have?

I would give it eight out of 10 with the VPN. Without the VPN, I would maybe rate it a seven. One of the main selling points is that it integrates all that stuff together.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ahmet Coruk - PeerSpot reviewer
Co-founder at Korunet
Real User
Oct 6, 2021
Straightforward installation, scalable, and reliable
Pros and Cons
  • "Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
  • "The use of IoT devices is growing and it is important to manage data assets, and we have to follow rules and standards from our organization that FortiClient has helped with as an important tool on the end-users systems."
  • "The solution could improve by providing analytics or more detailed reports."

What is our primary use case?

We are mainly using Fortinet FortiClient as a VPN solution and secure access in a single, modular lightweight clien.

How has it helped my organization?

The use of IoT devices is growing and it is important to manage data assets. We have to follow rules and standards from our organization that FortiClient has been helped with, it is an important tool on the end-users systems.

What is most valuable?

Fortinet FortiClient can be used with Report to the Security Fabric on the status of a device, including applications running and firmware version. It also send suspicious activities to Our Fortinet Security Fabric 

What needs improvement?

The solution could improve by providing analytics or more detailed reports.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiClient is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have five endpoints that are using the solution.

How was the initial setup?

Fortinet FortiClient is easy to install for end users.

What about the implementation team?

We only needed one engineer that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

FortiClient in standalone mode does not require a license. If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided. A license is required to access Fortinet support.

Which other solutions did I evaluate?

I have evaluated other solutions, such as ZTNA Zero-Trust Network Access.

What other advice do I have?

I rate Fortinet FortiClient a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiClient
October 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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Cyber Security Senior Specialist at MilliKart llc
Real User
Aug 28, 2021
Stable, scalable, and simple installation
Pros and Cons
  • "The solution is stable, we have not had any issues in the time we have been using it."
  • "The solution can improve by adding new remote console or endpoint features to make the solution easier to use."
  • "We have opened a service request ticket on their system, and it has been nearly one month and they are still looking for a solution."

What is our primary use case?

We are using Fortinet FortiClient to allow our workers to connect remotely to work. This is mostly because of the lockdown or if they are on vacation.

What needs improvement?

FortiClient has not given us any ongoing problems. We did have a problem with uninstalling it, but we opened up a service request ticket to resolve it.

The solution can improve by adding new remote console or endpoint features to make the solution easier to use.

In a future release, the web client section could improve by adding more features, such as a firewall.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two months.

What do I think about the stability of the solution?

The solution is stable, we have not had any issues in the time we have been using it.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiClient has been good.

How are customer service and technical support?

We have had some problems related to FortiClient and other products, which is related to Fortinet. We have owned other Fortinet solutions which have had a problem connecting with the switch. We have opened a service request ticket on their system, and it has been nearly one month and they are still looking for a solution.

How was the initial setup?

The installation was easy, we did not face any major issues. We had one small issue related to the proxy settings because we did not have a direct connection to the internet. When we applied the license to the FortiClient, we needed to connect through EMS. However, because we do not have a direct connection to the internet, we needed a proxy, but later resolved it. We created a service request ticket and they said that there was no proxy feature, that is why we created a second adapter and it allowed us to have internet. If there were proxy settings on their EMS, it would have been beneficial.

What other advice do I have?

I rate Fortinet FortiClient an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Shehzad Ali - PeerSpot reviewer
Information Security and Compliance Officer at Carnation
Real User
Top 5
Aug 23, 2021
Stable, scalable and easy to install
Pros and Cons
  • "Installation was easy."
  • "We use the net UTM feature, which synchronizes with our office UTM and allows us to block URLs."
  • "It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point."

What is our primary use case?

We are using the latest version.

What is most valuable?

We use the net UTM feature, which synchronizes with our office UTM and allows us to block URLs. It allows us to block the USP. 

What needs improvement?

It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point. 

For how long have I used the solution?

We have been using Fortinet FortiClient for the past three to four months.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is quite scalable. 

How was the initial setup?

Installation was easy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Engineer at OFIS TECHNOLOGIES
Real User
Aug 17, 2021
A stable and inexpensively scalable solution which is easy to install
Pros and Cons
  • "The solution is good; I like it very much, as it has inexpensive scalability, works very well, and can communicate with other Fortinet devices."
  • "While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."

What is most valuable?

The solution is good. I like it very much. It has inexpensive scalability, works very well and can communicate with other Fortinet devices.

What needs improvement?

While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically. 

For how long have I used the solution?

I currently use Fortinet FortiClient on my computer and have been doing so for around three months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very scalable. It is inexpensive and works very well. 

How are customer service and technical support?

Based on my past training, I have not yet had need to contact technical support. 

How was the initial setup?

The EMS is very simple to install. The product is very simple. 

Which other solutions did I evaluate?

For the moment, I only use a fraction of the features offered by the solution and these are very good. For someone like me, who is in Africa and has a small company numbering 500 users, the current features are more than sufficient. I do not use all that is provided by EMS. 

When it comes to the competition, I can only wonder how Fortinet stacks up. I would be interested in knowing if it has the Data Lake feature offered on Palo Alto or machine learning about prevention. 

What other advice do I have?

The solution is on-premises and we have our own server. 

We have a database server and, for the moment, I don't have any issues with its resources. Perhaps, in the future, this will change. 

I would recommend the solution to others without hesitation. It works very well. The EMS is very nice. 

I rate Fortinet FortiClient as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Security Engineer at a consumer goods company with 201-500 employees
Real User
Jun 12, 2021
Integrates with other solutions, easy to use, and simple installation
Pros and Cons
  • "The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users."
  • "I would recommend this solution to others because it is easy to use and it detects threats well."
  • "The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release."

What is our primary use case?

We use FortiClient to protect our assets, such as laptops, from network attacks. If we were to get a malicious attack this solution will detect it and block the site that is making the attack.

What is most valuable?

The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users.

What needs improvement?

The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release.

There should be an automatic bootup scan option easily accessible.

For how long have I used the solution?

I have been using this solution for the past six months.

What do I think about the stability of the solution?

FortiClient is reliable and stable.

What do I think about the scalability of the solution?

I have installed this solution on everyone's device in my organization, everyone is using this solution.

How are customer service and technical support?

The technical support is very responsive.

How was the initial setup?

The setup was simple and is easy to implement for many use cases.

What's my experience with pricing, setup cost, and licensing?

The price of the solution depends on the type of firewall you have from FortiGate. I am satisfied with the price of the solution.

What other advice do I have?

I would recommend this solution to others because it is easy to use and it detects threats well.

I rate Fortinet FortiClient an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network Security Engineer at a consumer goods company with 201-500 employees
Real User
May 18, 2021
Easy to use, stable, and facilitates working from home
Pros and Cons
  • "This solution makes it easier to work from home."
  • "The most valuable features are the dynamic connectors, the ability to log into the Linux server, and the automatic linking of the FortiGate web filter."
  • "In the next release, I would like to see an additional layer of security added."
  • "I am troubleshooting some errors that I have had with the VPN and they are difficult to resolve."

What is our primary use case?

We use FortiClient for users who are working from home. It allows them to connect to the organization's network with the VPN and access the server.

How has it helped my organization?

This solution makes it easier to work from home.

What is most valuable?

The most valuable features are the dynamic connectors, the ability to log into the Linux server, and the automatic linking of the FortiGate web filter.

This product is easy to use. 

What needs improvement?

I am troubleshooting some errors that I have had with the VPN and they are difficult to resolve.

In the next release, I would like to see an additional layer of security added.

For how long have I used the solution?

We have been using Fortinet FortiClient within the past year.

What do I think about the stability of the solution?

This is a really reliable product.

What do I think about the scalability of the solution?

This solution is scalable and I have tried expanding its use. We currently have about 250 users because of the coronavirus restrictions, and we plan to increase our usage.

How was the initial setup?

It is easy to deploy FortiClient.

What's my experience with pricing, setup cost, and licensing?

The pricing is good and licensing is paid on a yearly basis.

Licensing for FortiClient is included with the VPN and the FortiGate firewall. If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it.

What other advice do I have?

In summary, this is a good product and I can recommend it to others.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1355130 - PeerSpot reviewer
Solutions Architect at a comms service provider with 51-200 employees
Reseller
May 1, 2021
Can be used to deploy security to endpoints and also control the endpoints
Pros and Cons
  • "Starting from FortiGate and from the EMS server, you have to begin at the endpoint, and that's the most useful thing about using FortiClient."
  • "Telemetry has been valuable."
  • "The deployment status is not good in Mac devices and sometimes in Windows-based devices using GPO, like Active Directory, that are not on the local network."

What is our primary use case?

There are two main use cases: the first is to deploy the security fabric environment from FortiGate to the endpoints so that there's only one policy in use. There's no need to deploy the policy in the firewall as well as the endpoint. So, if you deploy the policy in FortiGate, FortiClient can get that policy automatically.

The second is to control the endpoint, that is, to control the antiviral software and antispyware in general.

What is most valuable?

Telemetry has been valuable. Starting from FortiGate and from the EMS server, you have to begin at the endpoint, and that's the most useful thing about using FortiClient.

I haven't had to open a FortiClient support case yet with Fortinet because we have solved everything ourselves using the documentation provided. Information on deployment and that on how to solve many of the issues are well-documented in the Fortinet library.

What needs improvement?

The deployment status is not good in Mac devices and sometimes in Windows-based devices using GPO, like Active Directory, that are not on the local network. Deployment can be a painful task in these cases. 

You need to get a management console in the cloud because the EMS server must be deployed on-premises in order to connect to FortiGate. This is because the on-cloud server is not deployed well. It's not good enough yet for the customer to use. So, the deployment cases and the management console of the EMS server must be improved.

Development of a mail protection feature would be nice because there's not one present right now. Something that looks at the email that's getting into the PC or the possibility to use a monitor for the EMS server would be great.

For how long have I used the solution?

I have been working with this solution for around one year.

What do I think about the stability of the solution?

Overall, the stability is okay. Ease of deployment, VPN access, and the policies are implemented well. I haven't had any need to restart the servers of the PC due to FortiClient.

What do I think about the scalability of the solution?

The scalability is great, and you can scale it as the company grows.

How was the initial setup?

In Windows 10 devices, the initial setup was okay. It is not really bad if you have access straight to the PC. Deploying unattended is a hard thing to do. Sometimes, it doesn't work using the GPO Active Directory.

Our deployment strategy is to install the solution in the lab using 10 devices, test all the policies, and after that deploy it to the whole company. The lab stage is really easy and is a nice experience. 

When you have a massive deployment, because most of the uses are not in the local area to be covered, deployment has to be done using remote access. That's a painful task. We have had to deploy 190 devices almost manually because they were not on the local network.

Which other solutions did I evaluate?

My clients evaluated Sophos and Intercept X. They liked the ease of deployment with Intercept X because the control comes from working in the cloud. Sophos also has the management console on the cloud. However, the clients were already using Fortigate, so they wanted to keep that level of protection.

What other advice do I have?

It's a little harder to deploy on Mac devices. When I installed FortiClient, it didn't even work at the beginning. The user experience in Mac to check the antivirus and antispyware protection is not good.

In order to work with FortiClient very well, you need to deploy the VPNs through FortiGate. So those who would like to use Fortinet FortiClient would need to evaluate the bandwidth capacity and how they are going to use a feature that's called split tunneling. That's the main thing they have to consider in order to design their requirements for the person who is going to develop and implement it on the customer's side.

On a scale from one to ten, I would rate Fortinet FortiClient at eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1516392 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Real User
Feb 28, 2021
Supports two-factor authentication, easy to use, but VPN connection needs to be more secure
Pros and Cons
  • "The Fortinet FortiClient is simple to use."
  • "The Fortinet FortiClient is simple to use, easy to install, supports two-factor authentication, has good reporting, is user-friendly, and has good documentation."
  • "I have yet to find the benefits of the latest upgraded version."

What is our primary use case?

We use FortiClient to connect to our network and to access our internal resources.

What is most valuable?

The Fortinet FortiClient is simple to use.

It is easy to install and it supports two-factor authentication.

It has good reporting. It's user-friendly and has good documentation.

What needs improvement?

We have been facing some issues when we use the web browser to log into the VPN gateway and we use the SSL VPN through the web page and have found that the browser is unstable.

It is difficult to get logs for the client on the firewall.

Technical support can be improved. While they respond quickly they don't resolve the issues quickly.

I have yet to find the benefits of the latest upgraded version.

For how long have I used the solution?

I have been using Fortinet FortiClient for one or two years.

We are using the latest version.

What do I think about the stability of the solution?

I find it to be stable, but we want to enhance the VPN connection.

What do I think about the scalability of the solution?

We have not tried to scale it yet.

How are customer service and technical support?

We have contacted technical support, and they respond very quickly.

There times that they cannot address the issues that have and spend a lot of time trying to support us.

How was the initial setup?

The initial setup is straightforward. It's quite easy to setup.

What's my experience with pricing, setup cost, and licensing?

I don't have the licensing schema for the VPN solution because we just purchased the VPN gateway.

What other advice do I have?

We are evaluating solutions to enhance the protection for the endpoint that has been installed on laptops or PCs, for when they take the laptop or PC out of our office and connected it to the internet.

We want to find a comfortable solution for the ACL or EDR.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Manager at Emirates Technology Solutions
Real User
Feb 28, 2021
A stable and reliable solution for secure and easy access to our applications
Pros and Cons
  • "Secure and easy connect is the most valuable feature. It is a reliable solution, and it works."
  • "In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
  • "In terms of improvements, their SSL VPN tunnel can be a lot better."

What is our primary use case?

This is used by our employees when they need to access our bookkeeping applications, such as Tally, from outside. We also have a couple of managers for our clients, and to manage that infrastructure, I use FortiClient to connect to that firewall and manage the server storage and everything else for them.

We have most of our things on the cloud except a small unit, which is on-prem. Except for the financial bookkeeping, which we have on-prem, the rest is all on the cloud. 

We are not using its latest version. We are using the previous version of the client.

What is most valuable?

Secure and easy connect is the most valuable feature. It is a reliable solution, and it works.

What needs improvement?

In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet.

Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward.

In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand.

For how long have I used the solution?

I have been using this solution since 2017. 

What do I think about the stability of the solution?

It is stable and reliable.

What do I think about the scalability of the solution?

I never had the need for scalability. I always size my requirements with a 30% buffer.

I have five users in my core office, and on the client-side, I have about ten users.

How are customer service and technical support?

Their support is quick. They are responsive.

How was the initial setup?

I am used to working with firewalls, so it is easy for me.

What's my experience with pricing, setup cost, and licensing?

It is a yearly subscription license. I don't see a problem with the pricing. Resellers add their markup and then give it to us, but I don't see that as a major challenge. It is fine.

What other advice do I have?

I would recommend this solution. It works, and we are okay with it.

I would rate Fortinet FortiClient an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.