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Cybersecurity Engineer at GFR Media
Real User
Easy to use, Centralized console that provides visibility
Pros and Cons
  • "The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent."
  • "Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features. Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features."

What is our primary use case?

The primary use case is for remote access from having encrypted tunnels for our users back into our firewall. It was what was available at that point. We no longer are using a Fortinet firewall, which was the reason we stopped using FortiClient. While it was available, it was a good solution.

What needs improvement?

We had some issues using IPsec as a remote tunnel protocol and we had to change those configurations from IPsec to SSL. That was the only issue we had with FortiClient during the four years we used it. 

Everybody else is doing AI, machine learning, self-healing, next-generation features. They should incorporate more next-generation features. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The stability is excellent. 

Buyer's Guide
Fortinet FortiClient
October 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It scaled very well. We had close to a hundred users running the solution without an issue.

How are customer service and support?

Technical support was excellent. 

Which solution did I use previously and why did I switch?

Before FortiClient we were using Microsoft RAS, Remote Access Server. We moved to FortiClient when we installed the Fortinet firewalls.

How was the initial setup?

The initial setup was very straightforward. It was on demand. We would have our help desk level one technicians do the installation on the end user laptops. The deployment strategy was as needed or on demand. The deployment took half an hour of a level one technician's time.

We didn't have technical staff for this, it was a very simple software to deploy. We had a manual that we would give the users. It was a self-serve. Apart from our installation, it was very simple to use. It had a lot of options which we really didn't use like vulnerability assessment or patching. We just used it for remote access. 

What about the implementation team?

We did the implementation ourselves. 

What was our ROI?

The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent. The integration was the firewall. Being able to a have firewall log that actually logged my FortiClient information and being able to have a centralized console to give me visibility, was the main reason we used FortiClient, because of its integration with the firewalls.

What's my experience with pricing, setup cost, and licensing?

Licensing was free up to ten users and after that, it was pretty reasonable.

What other advice do I have?

I would advise someone considering this solution to use as much functionality as possible on the endpoint. 

I would rate it a seven out of ten. It fills remote access needs. I give it a seven because of the issues we had between IPsec and SSL. I also give it a seven for its cost, which is very low. It was a good product while I had it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CTO2ad3 - PeerSpot reviewer
CTO at a financial services firm with 51-200 employees
Real User
It's given us the ability to remotely access information securely
Pros and Cons
  • "Remote connectivity is its most valuable feature."
  • "The initial setup was probably more complex. The configuration was somewhat unclear."

What is our primary use case?

The primary use case is VPN.

How has it helped my organization?

Being able to work from outside the office, it has given us the ability to remotely access information securely.

What is most valuable?

Remote connectivity is its most valuable feature.

What needs improvement?

I would like simplicity in the being able to configure the software to use it without a lot of effort.

What do I think about the stability of the solution?

It's highly stable.

What do I think about the scalability of the solution?

The scalability is limited.

How are customer service and technical support?

The technical support has been good and helpful.

Which solution did I use previously and why did I switch?

We were previously using Cisco. We switched because we switched the hardware.

We chose this solution because it is part of a bigger product solution and it has flexibility.

How was the initial setup?

The initial setup was probably more complex. The configuration was somewhat unclear.

What about the implementation team?

We used a reseller for the deployment, who was good.

What was our ROI?

The solution has helped increase staff productivity by approximately 15 percent.

What other advice do I have?

It has improved our security posture by having this additional product.

Be open to what is out there. This particular solution is good, but there are other solutions out there that may make more sense for what you are trying to achieve.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiClient
October 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
it_user873078 - PeerSpot reviewer
IT Support with 51-200 employees
Real User
Good signatures and protection but the management system changes are unfavorable
Pros and Cons
  • "FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall."

    What is our primary use case?

    We're using it for anti-virus, and its performance is okay.

    How has it helped my organization?

    Its benefit is that it provides virus protection.

    What is most valuable?

    FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall.

    What needs improvement?

    I'm hoping they change the management system. The management is no longer applicable for us, so I want that to go back to the way it was.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    The stability is excellent.

    What do I think about the scalability of the solution?

    It is definitely scalable.

    How is customer service and technical support?

    I haven't used tech support.

    How was the initial setup?

    The initial setup was straightforward.

    What other advice do I have?

    Our most important criteria when selecting a vendor are going to be price and manageability.

    I would rate this solution as a seven because it worked fine, but things changed.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Engeneer
    MSP
    High performance, reliable, and simple deployment
    Pros and Cons
    • "The most valuable feature of Fortinet FortiClient is its performance."
    • "Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."

    What is our primary use case?

    I'm using Fortinet FortiClient to connect to servers on my company while working remotely from home. Additionally, I use it to connect to cloud applications and cloud servers. It's my company's gateway.

    What is most valuable?

    The most valuable feature of Fortinet FortiClient is its performance.

    What needs improvement?

    Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good.

    For how long have I used the solution?

    I have been using Fortinet FortiClient for approximately four years.

    What do I think about the stability of the solution?

    Fortinet FortiClient is stable.

    What do I think about the scalability of the solution?

    We have approximately 4,000 technology employees using this solution.

    How are customer service and support?

    Our internal network team does the support for Fortinet FortiClient. I have not contacted Fortinet FortiClient support.

    Which solution did I use previously and why did I switch?

    I have not used another solution other than Fortinet FortiClient.

    How was the initial setup?

    The initial setup of Fortinet FortiClient is very easy.

    What other advice do I have?

    I would recommend this solution to others because it is very good.

    I rate Fortinet FortiClient an eight out of ten.

    I would rate the solution higher if the solution has better compatibility with the mobile application.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer955431 - PeerSpot reviewer
    Systems Administrator at a international affairs institute with 201-500 employees
    Real User
    Stable, scalable, and good functionality
    Pros and Cons
    • "Overall Fortinet FortiClient has good functionality."
    • "We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."

    What is our primary use case?

    I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.

    What is most valuable?

    Overall Fortinet FortiClient has good functionality.

    What needs improvement?

    We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit. 

    For how long have I used the solution?

    I have been using Fortinet FortiClient for approximately two years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found Fortinet FortiClient to be scalable.

    How are customer service and support?

    After everything was implemented, we did not use technical support. We have not needed the support.

    How was the initial setup?

    The setup takes someone with more experience than I have a while, I imagine it is difficult.

    What other advice do I have?

    My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.

    I rate Fortinet FortiClient a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2025
    Buyer's Guide
    Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.