The integration of VPN services with endpoint security is valuable. Web filtering and application control are also valuable.
Diretor Técnico at TND Brasil
An endpoint security solution with VPN and web filtering capabilities
Pros and Cons
- "The integration of VPN services with endpoint security is valuable."
- "The features for application control and device control must be improved."
What is most valuable?
What needs improvement?
The features for application control and device control must be improved.
For how long have I used the solution?
We are a reseller, and we have been working with this solution for three years.
What other advice do I have?
I would rate it an eight out of ten.
Buyer's Guide
Fortinet FortiClient
May 2025

Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

Network Engineer at a tech services company with 1-10 employees
Comprehensive and easy to use
Pros and Cons
- "What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
- "I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
What is our primary use case?
I'm a system integrator. We're primarily a Cisco shop, but we've been diversifying in recent years.
What is most valuable?
What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward.
What needs improvement?
I'd like the ability to specify when EMS is controlling the client and when it's not because you would have a lot more options were it not for the client. As it stands, you need to edit the XML file on EMS to get those options.
I also think Fortinet could improve the VPN. It's good, but Cisco AnyConnect is a bit better. Fortinet could add split tunneling for the routes, like AnyConnect. Currently, you have to go into the command prompt and then print the route. So someone who's not that knowledgeable of the product will not know how to do it. Fortinet could maybe include some more next-gen AV stuff, but I think that's going to be integrated into the new packages we've got.
For how long have I used the solution?
I've been using FortiClient for more than a year now.
What do I think about the stability of the solution?
I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year. It would bug out while auto-upgrading on this specific version. So, that would be an obvious thing. And bug tracking is bad. FortiClient gives you an internal message that says the bug has been reported, but I cannot find it anywhere online.
How are customer service and support?
Tech support is one of FortiClient's worst areas. Fortinet's firewall support was much faster and better, I would say. Support for FortiClient isn't bad per se, but it takes you a long time for your ticket to get answered and escalated to a higher level of support, like an actual engineer. Unfortunately, FortiClient's support is based on the West Coast of the United States, so that means that I'm going to get a ticket reply at maybe 4:00 a.m. and then have to wait another day.
How was the initial setup?
Setting up Fortinet was quite easy. I would say it took around two hours.
What's my experience with pricing, setup cost, and licensing?
FortiClient is much cheaper than endpoint protection systems made by Cisco and other companies. Pricing is especially important in Bosnia. We were deploying Cisco M, but not too many companies can afford that.
What other advice do I have?
I would give it eight out of 10 with the VPN. Without the VPN, I would maybe rate it a seven. One of the main selling points is that it integrates all that stuff together.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Fortinet FortiClient
May 2025

Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Co-founder at Korunet
Straightforward installation, scalable, and reliable
Pros and Cons
- "Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
- "The solution could improve by providing analytics or detailed reports."
What is our primary use case?
We are mainly using Fortinet FortiClient as a VPN solution and secure access in a single, modular lightweight clien.
How has it helped my organization?
The use of IoT devices is growing and it is important to manage data assets. We have to follow rules and standards from our organization that FortiClient has been helped with, it is an important tool on the end-users systems.
What is most valuable?
Fortinet FortiClient can be used with Report to the Security Fabric on the status of a device, including applications running and firmware version. It also send suspicious activities to Our Fortinet Security Fabric
What needs improvement?
The solution could improve by providing analytics or more detailed reports.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately five years.
What do I think about the stability of the solution?
Fortinet FortiClient is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have five endpoints that are using the solution.
How was the initial setup?
Fortinet FortiClient is easy to install for end users.
What about the implementation team?
We only needed one engineer that does the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
FortiClient in standalone mode does not require a license. If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided. A license is required to access Fortinet support.
Which other solutions did I evaluate?
I have evaluated other solutions, such as ZTNA Zero-Trust Network Access.
What other advice do I have?
I rate Fortinet FortiClient a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at Vernity
Free VPN connection included, stable, and easy to implement
Pros and Cons
- "The VPN connection is the feature that I like the most."
What is our primary use case?
I am an IT integrator with my company.
This solution is used both in our company and with our clients.
What is most valuable?
The VPN connection is the feature that I like the most.
For how long have I used the solution?
I have been working with Fortinet FortiClient for one year.
We use many versions but we use version 6.0 the most.
What do I think about the stability of the solution?
It's a stable solution. I have not had any issues with stability.
What do I think about the scalability of the solution?
This is an area that I do not have a lot of experience with based on our clients it has not been a requirement.
We have 30 people in our company who are using this solution.
Our client's companies are small.
How are customer service and technical support?
I have not contacted technical support. Everything as been working efficiently.
Which solution did I use previously and why did I switch?
Previously, we worked with OpenVPN and Palo Alto.
We switched to Fortinet FortiClient because of the advantage that the free VPN connection device. It has helped us with implementation. It adds value to the solution.
How was the initial setup?
The initial setup was straightforward. It was easy to implement.
I completed the installation and deployment myself. It took approximately 15 minutes.
What's my experience with pricing, setup cost, and licensing?
Pricing is an area that I would like to see improved, as it could be lower.
They offer bundles for one year, two years, or five years. The one year bundle works for me.
What other advice do I have?
I would recommend that you have good preparation, and look into Fortinet Cookbook. You will have much more.
I would rate Fortinet FortiClient a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network Security Manager at Onix-it solutions
Easy to set up and has good technical support
Pros and Cons
- "The initial setup of this solution is easy."
- "FortiClient is not communicating with the new version of the firewall."
What is our primary use case?
We use this solution with our firewall.
We have a hybrid-cloud deployment.
What needs improvement?
FortiClient is not communicating with the new version of the firewall.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
This is a stable solution, although I get disconnected sometimes.
What do I think about the scalability of the solution?
This solution is scalable.
We have approximately three hundred users.
How are customer service and technical support?
I am satisfied with the technical support for this solution.
How was the initial setup?
The initial setup of this solution is easy.
What about the implementation team?
I took care of the deployment myself.
What other advice do I have?
This is a solution that I recommend.
While there are some issues that need to be fixed, they are minor.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a tech services company with 11-50 employees
Deployment, configuration, and troubleshooting are very easy
Pros and Cons
- "The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy."
- "The price could also use improvement."
What is our primary use case?
We use the on-prem deployment model of this solution. Our primary use case is for the customer side and to connect some external sites to our customer.
What is most valuable?
The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy.
What needs improvement?
My customers say they need a consultation to fully integrate services. This needs improvement. I would like to see better integration.
The price could also use improvement.
In the next release, some of our clients said that while they can select different customers, they get confused and they would like to also see the logo of the company. The name is written but they want to see the logo as well.
For how long have I used the solution?
My staff has been using this for three years.
What do I think about the stability of the solution?
In previous versions there were some bugs but from 5.6 onwards, it's been good and we've had no issues.
What do I think about the scalability of the solution?
Scalability is very good. It's easy to expand the platform and add users. In my company, we have more than 100 users.
We only require one staff member for deployment and maintenance.
How are customer service and technical support?
Technical support will open cases if there is an issue.
Which solution did I use previously and why did I switch?
We also Cisco and Sophos solutions as well.
How was the initial setup?
The initial setup is very straightforward. The deployment took around 15 minutes.
What about the implementation team?
I deployed it myself.
Which other solutions did I evaluate?
We also looked at FortiGate.
What other advice do I have?
I would rate it a nine out of ten. Not a ten because nothing is perfect.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It's given us the ability to remotely access information securely
Pros and Cons
- "Remote connectivity is its most valuable feature."
- "The initial setup was probably more complex. The configuration was somewhat unclear."
What is our primary use case?
The primary use case is VPN.
How has it helped my organization?
Being able to work from outside the office, it has given us the ability to remotely access information securely.
What is most valuable?
Remote connectivity is its most valuable feature.
What needs improvement?
I would like simplicity in the being able to configure the software to use it without a lot of effort.
What do I think about the stability of the solution?
It's highly stable.
What do I think about the scalability of the solution?
The scalability is limited.
How are customer service and technical support?
The technical support has been good and helpful.
Which solution did I use previously and why did I switch?
We were previously using Cisco. We switched because we switched the hardware.
We chose this solution because it is part of a bigger product solution and it has flexibility.
How was the initial setup?
The initial setup was probably more complex. The configuration was somewhat unclear.
What about the implementation team?
We used a reseller for the deployment, who was good.
What was our ROI?
The solution has helped increase staff productivity by approximately 15 percent.
What other advice do I have?
It has improved our security posture by having this additional product.
Be open to what is out there. This particular solution is good, but there are other solutions out there that may make more sense for what you are trying to achieve.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Engeneer
High performance, reliable, and simple deployment
Pros and Cons
- "The most valuable feature of Fortinet FortiClient is its performance."
- "Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."
What is our primary use case?
I'm using Fortinet FortiClient to connect to servers on my company while working remotely from home. Additionally, I use it to connect to cloud applications and cloud servers. It's my company's gateway.
What is most valuable?
The most valuable feature of Fortinet FortiClient is its performance.
What needs improvement?
Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately four years.
What do I think about the stability of the solution?
Fortinet FortiClient is stable.
What do I think about the scalability of the solution?
We have approximately 4,000 technology employees using this solution.
How are customer service and support?
Our internal network team does the support for Fortinet FortiClient. I have not contacted Fortinet FortiClient support.
Which solution did I use previously and why did I switch?
I have not used another solution other than Fortinet FortiClient.
How was the initial setup?
The initial setup of Fortinet FortiClient is very easy.
What other advice do I have?
I would recommend this solution to others because it is very good.
I rate Fortinet FortiClient an eight out of ten.
I would rate the solution higher if the solution has better compatibility with the mobile application.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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