Fortinet FortiClient Reviews

Our company deploys the solution for twenty customers who need ransomware protection and web application firewalls. 

The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols such as the absence of antivirus protection. 

The TNA security feature allows integration with FortiClient, FortiGate, FortiAnalyzer, and FortiSandbox. 

The solution creates a security fabric with all devices connected and sharing the same log so it is easy to automatically quarantine any device.

The solution has some issues with stability on the user side. 

I have been using the solution for two years. 

The solution has some stability issues on the user side but is improving. 

New releases are more stable than past versions. 

The solution is scalable based on your license. 

Adding users that extend beyond your current license is simple because you just upgrade your license. 

Technical support is quite impressive and available 24/7. 

Support engages with us and provides relevant resolutions for issues.  

The initial setup on the server side is very easy. 

The setup steps include installing the solution on the server, configuring any ports or IPs, creating an installer to run on user systems, and then deploying the solution on the user side. 

Deployment on the user side can be done manually if there are few users. Our clients have thousands of users so we push the installer through ED by creating group profiles that contain specific policies. 

Users receive policy updates that administrators want to push to them. 

Our company implements the solution for customers. 

The solution is moving toward stability so I recommend it.

I rate the solution a six out of ten. 

It is for a VPN connection. It only has one purpose, and Fortinet is doing very well.

It is used for mobile offices, and/or for our own company so that we can connect to the company network using the VPN. We also do remote access to our customer's environment. They all have FortiGate equipment for firewalls, and we connect to their networks.

We are using its latest version.

We like its centralized administration, integration with Active Directory, deployment, and stability of the connection.

It fits perfectly with our FortiGate firewall equipment. We are just using FortiGate firewalls, and these FortiGate firewalls make it very easy to use FortiClient because it is just a natural fit. Another advantage is its integration with the antivirus solution of Fortinet. If someone is using the antivirus software by Fortinet, it is the same agent. So, it perfectly integrates with the complete security stack if you are using the VPN and antivirus from the same brand.

The user interface on the central server could be improved.

In terms of additional features, the only thing I could imagine is that it should handle not only FortiClient VPN connections; it should also integrate with OpenVPN, for example. They should open it up for non-FortiGate devices. It is not a must, but it would be nice to have.

I have been using this solution for about two years.

Its stability is great.

We haven't reached the limit.

The support of Fortinet for their products is great. The same is true for the Fortinet VPN client. There are a lot of online resources, and you can go through frequently asked questions. You have an online knowledge base, and you have a support company in the background to call and open a ticket with Fortinet. The responsiveness of Fortinet is very good. I would rate them a four out of five.

Positive

It is straightforward. If you set up your environment correctly and it is centrally managed, it is just a matter of 10 to 15 minutes to set up a VPN connection to a new client. It is absolutely fast.

We are an integrator. Its deployment and maintenance can be perfectly handled by one administrator. We have a team for management because if a person is on vacation or ill, the other person can take over, but one administrator would also be perfectly okay.

We do not track return on investment. So, I don't have any numbers.

I don't know it by heart, but it is comparable to other solutions. It is based on the number of clients. It is probably 50 Euros per year per client. It greatly depends on the number of clients you're handling because the more clients you are ordering it for, the cheaper it will be.

I would totally recommend it. The stability of the connection is great. The performance is also great, and I don't see any big improvements that are necessary. 

I would rate it an 8 out of 10. I haven't seen a software I would give a 10 because 10 would just mean that the company can just sit back and do nothing else in the future.

We primarily use the solution as anti-malware. 

The dashboard is great.

It offers good customization and integration with other software.

The initial setup is very good. 

The artificial intelligent aspect of it needs improvement. Having worked with Sophos Intercept X before, I found it fascinating, especially the integration between the endpoint agents and the file. The synchronized security in that solution was great.

However, with Fortinet, it's not as easy. Sophos was simpler. With Sophos, when you are securing your assets, you are securing not only the network perimeter but also the endpoints. And the threats are coming from all sorts of directions. They can come from the internet or a USB. Fortinet needs to cover more areas where threats can come from.  

We've been using the solution for 12 months. 

Currently, we have not had any major issues in stability. I will still say that we are still experimenting with it as the product is very new. That said, in general, it is stable. 

The solution can scale, and we can still scale it as well. It could be expanded further and it could be used more extensively used in our organization. We likely will increase usage.

Their products are very highly scalable. They know how to develop products that adapt to the demands that come in the industry. That is why even experimenting on some of their products is very easy for many organizations.

The product is very responsive. We are happy with them. 

Positive

I've also used Sophos, which is a pretty easy, broad solution. 

I've also used Kaspersky. 

The setup, the design, and the deployment are pretty straightforward.

The deployment can happen in just a matter of hours. 

How many people you need for maintenance depends on the organization's size. It can be done by one person.

I used to do the deployment. Right now, I do have a team that is in charge of that.

We looked into CrowdStrike, however, we did not go to the point of running a proof of concept. They suggested among the software that we were looking at, of course, Intercept X. Sophos, the endpoint agent, is very, very bulky, however. It tends to make most computers become slow when installed, so that was out of the question.

There is Gartner reporting that informs a lot of decisions when it comes to solutions that organizations choose to go for. The ones that are higher up in the ranking in the Gartner are what most organizations will go for. That said, we like to experiment with different industry solutions to gain insights.

We're a customer and end-user. 

We are using the latest version of the product. 

I don't interact it on a day-to-day basis. I'm not technical. 

I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive. 

I'd recommend the solution. Fortinet is an industry leader. It is known especially for the FortiGate Firewall. 

We have not yet exhausted their entire portfolio. Still, I have a lot of respect for Fortinet. I will highly recommend them, whether it's a cloud solution or it's a network security solution, or an endpoint security solution. 

I would rate the solution six out of ten. It's still early days and I haven't looked at it exhaustively. 

I primarily use FortiClient for VPN connectivity and endpoint security, providing protection against malware on laptops and desktops. It is particularly beneficial for internal access in the office, using VPN to access our system.

The most valuable feature of FortiClient is its user-friendly interface that allows easy navigation and access to all endpoint devices. Its vulnerability detection is very useful, as it provides insights into vulnerabilities on both desktops and laptops through EMS management. Additionally, its compliance enforcement capabilities are highly reliable, especially when enforcing policies.

The endpoint side of FortiClient needs improvement, specifically the agent-based endpoint, which requires enhancements in detection and additional features to reduce bugs.

I have been using Fortinet for almost seven years now.

The support is rated five out of ten. The main issue revolves around addressing bugs in the endpoint.

Neutral

The initial setup of FortiClient is rated eight out of ten, suggesting that it was relatively straightforward.

I rate FortiClient seven out of ten.

We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment.  

I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon.

I have been using Fortinet FortiClient for two years.

It is a very stable solution. 

It has lengthy features, and with minimum requirements, you will need to scale up the hardware requirement to scale up the product.

The initial setup is straightforward. 

The pricing is a six out of ten. 

Overall, I rate the solution a seven out of ten. 

It's useful to permit users working from home to connect to the internal infrastructure, sort of as an on-prem resource, in a secure way.

I find it very easy to configure and also very stable. It integrates well with Windows 10.

An area of improvement could be better integration with the active directory. I did not find it easy to configure.

I worked with different versions of Fortinet for two years, specifically in 2019 and 2020. I used it to configure the server part of the FortiClient.

It is a stable solution.

It's not very scalable. We don't have a lot of availability. We only have one gateway and the clients connect to it.

It depends on the product you buy based on the performance, but you can start from 200 and above.

The customer service and support are good. Although, the only point I don't like is that they take too much time to escalate the case. You have to do a lot of things yourself, even if it's something that needs their attention, so it's quite difficult to escalate it a little bit.

The initial setup is quite easy. It's not so much about the technical staff as it is about the initial configuration on the firewall side. This includes setting up certificates for secure connections and creating groups for users. It requires understanding what is needed for each group and user and then configuring it accordingly. If it's a new deployment, it's quite easy. However, it could be more difficult if you need to replicate it from other systems.

The deployment process involved several steps to ensure the solution was properly configured and accessible.

First of all, we had to configure the company's firewall to ensure it was deployed correctly. Then we had to configure the interface to connect to the system, set up certificate group user policies, and configure all the necessary steps. After that, we had to install FortiClient and configure it correctly to ensure the resources were accessible.

The deployment process took around two weeks to complete, but that was because we had to ensure everything was configured correctly and tested thoroughly before it could be fully implemented.

There are no licensing fees for the VPN.

I would rate it an eight out of ten.

We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification. 

The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.

The features of Fortinet FortiClient could be improved.

I have been using Fortinet FortiClient for approximately two years.

I rate the scalability of Fortinet FortiClient a nine out of ten.

We have approximately 34 licenses being used in our company.

I have received a high level of support.

I rate the support of Fortinet FortiClient a nine out of ten.

Positive

The initial setup of Fortinet FortiClient is simple. 

The solution is set up on many servers and it has been working very well.

I rate the stability of Fortinet FortiClient a nine out of ten.

The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.

I rate the price of Fortinet FortiClient a nine out of ten.

I recommend this solution to others because it is simple and secure, we depend on it.

I rate Fortinet FortiClient a ten out of ten.

We primarily use the solution for the VPN.

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

I've used the solution for four years. 

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

I've had a positive experience with technical support. They are very good. 

Positive

I did not previously use a different solution. 

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

We had the help of a consultant, a reseller. 

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

We are customers and end-users. 

I'd rate the solution eight out of ten.