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CEO at a tech services company with 11-50 employees
Real User
Sep 4, 2022
Stable connection, centralized administration, and easy deployment
Pros and Cons
  • "We like its centralized administration, integration with Active Directory, deployment, and stability of the connection."
  • "The stability of the connection is great, the performance is also great, and I don't see any big improvements that are necessary."
  • "The user interface on the central server could be improved."
  • "The user interface on the central server could be improved."

What is our primary use case?

It is for a VPN connection. It only has one purpose, and Fortinet is doing very well.

It is used for mobile offices, and/or for our own company so that we can connect to the company network using the VPN. We also do remote access to our customer's environment. They all have FortiGate equipment for firewalls, and we connect to their networks.

We are using its latest version.

What is most valuable?

We like its centralized administration, integration with Active Directory, deployment, and stability of the connection.

It fits perfectly with our FortiGate firewall equipment. We are just using FortiGate firewalls, and these FortiGate firewalls make it very easy to use FortiClient because it is just a natural fit. Another advantage is its integration with the antivirus solution of Fortinet. If someone is using the antivirus software by Fortinet, it is the same agent. So, it perfectly integrates with the complete security stack if you are using the VPN and antivirus from the same brand.

What needs improvement?

The user interface on the central server could be improved.

In terms of additional features, the only thing I could imagine is that it should handle not only FortiClient VPN connections; it should also integrate with OpenVPN, for example. They should open it up for non-FortiGate devices. It is not a must, but it would be nice to have.

For how long have I used the solution?

I have been using this solution for about two years.

Buyer's Guide
Fortinet FortiClient
March 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

We haven't reached the limit.

How are customer service and support?

The support of Fortinet for their products is great. The same is true for the Fortinet VPN client. There are a lot of online resources, and you can go through frequently asked questions. You have an online knowledge base, and you have a support company in the background to call and open a ticket with Fortinet. The responsiveness of Fortinet is very good. I would rate them a four out of five.

How was the initial setup?

It is straightforward. If you set up your environment correctly and it is centrally managed, it is just a matter of 10 to 15 minutes to set up a VPN connection to a new client. It is absolutely fast.

What about the implementation team?

We are an integrator. Its deployment and maintenance can be perfectly handled by one administrator. We have a team for management because if a person is on vacation or ill, the other person can take over, but one administrator would also be perfectly okay.

What was our ROI?

We do not track return on investment. So, I don't have any numbers.

What's my experience with pricing, setup cost, and licensing?

I don't know it by heart, but it is comparable to other solutions. It is based on the number of clients. It is probably 50 Euros per year per client. It greatly depends on the number of clients you're handling because the more clients you are ordering it for, the cheaper it will be.

What other advice do I have?

I would totally recommend it. The stability of the connection is great. The performance is also great, and I don't see any big improvements that are necessary. 

I would rate it an 8 out of 10. I haven't seen a software I would give a 10 because 10 would just mean that the company can just sit back and do nothing else in the future.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1934433 - PeerSpot reviewer
Network Infrastructure Manager at a financial services firm with 5,001-10,000 employees
Real User
Aug 30, 2022
Good dashboards and customization but needs better AI
Pros and Cons
  • "The initial setup is very good."
  • "I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive."
  • "Fortinet needs to cover more areas where threats can come from."
  • "The artificial intelligent aspect of it needs improvement."

What is our primary use case?

We primarily use the solution as anti-malware. 

What is most valuable?

The dashboard is great.

It offers good customization and integration with other software.

The initial setup is very good. 

What needs improvement?

The artificial intelligent aspect of it needs improvement. Having worked with Sophos Intercept X before, I found it fascinating, especially the integration between the endpoint agents and the file. The synchronized security in that solution was great.

However, with Fortinet, it's not as easy. Sophos was simpler. With Sophos, when you are securing your assets, you are securing not only the network perimeter but also the endpoints. And the threats are coming from all sorts of directions. They can come from the internet or a USB. Fortinet needs to cover more areas where threats can come from.  

For how long have I used the solution?

We've been using the solution for 12 months. 

What do I think about the stability of the solution?

Currently, we have not had any major issues in stability. I will still say that we are still experimenting with it as the product is very new. That said, in general, it is stable. 

What do I think about the scalability of the solution?

The solution can scale, and we can still scale it as well. It could be expanded further and it could be used more extensively used in our organization. We likely will increase usage.

Their products are very highly scalable. They know how to develop products that adapt to the demands that come in the industry. That is why even experimenting on some of their products is very easy for many organizations.

How are customer service and support?

The product is very responsive. We are happy with them. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've also used Sophos, which is a pretty easy, broad solution. 

I've also used Kaspersky. 

How was the initial setup?

The setup, the design, and the deployment are pretty straightforward.

The deployment can happen in just a matter of hours. 

How many people you need for maintenance depends on the organization's size. It can be done by one person.

What about the implementation team?

I used to do the deployment. Right now, I do have a team that is in charge of that.

Which other solutions did I evaluate?

We looked into CrowdStrike, however, we did not go to the point of running a proof of concept. They suggested among the software that we were looking at, of course, Intercept X. Sophos, the endpoint agent, is very, very bulky, however. It tends to make most computers become slow when installed, so that was out of the question.

There is Gartner reporting that informs a lot of decisions when it comes to solutions that organizations choose to go for. The ones that are higher up in the ranking in the Gartner are what most organizations will go for. That said, we like to experiment with different industry solutions to gain insights.

What other advice do I have?

We're a customer and end-user. 

We are using the latest version of the product. 

I don't interact it on a day-to-day basis. I'm not technical. 

I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive. 

I'd recommend the solution. Fortinet is an industry leader. It is known especially for the FortiGate Firewall. 

We have not yet exhausted their entire portfolio. Still, I have a lot of respect for Fortinet. I will highly recommend them, whether it's a cloud solution or it's a network security solution, or an endpoint security solution. 

I would rate the solution six out of ten. It's still early days and I haven't looked at it exhaustively. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiClient
March 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Security Manager at a computer software company with 11-50 employees
Real User
Top 5
May 16, 2024
A solution that strengthens endpoint security through integrated visibility
Pros and Cons
  • "We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment."
  • "I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."

What is most valuable?

We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment.  

What needs improvement?

I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon.

For how long have I used the solution?

I have been using Fortinet FortiClient for two years.

What do I think about the stability of the solution?

It is a very stable solution. 

What do I think about the scalability of the solution?

It has lengthy features, and with minimum requirements, you will need to scale up the hardware requirement to scale up the product.

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a six out of ten. 

What other advice do I have?

Overall, I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Integrator
PeerSpot user
Technical Manager at Aeruma
Reseller
Mar 25, 2024
Effective in improving endpoint visibility and has good integration capabilities
Pros and Cons
  • "The integration capabilities are good."
  • "The quality and response time of the support team must be improved."

What is our primary use case?

Our customers use the product for endpoint protection and VPN. Our clients are mainly focussed on logistics. They also use the tool for remote workforce security management.

What is most valuable?

Our customers do not have any complaints about the solution. The solution is effective in improving endpoint visibility. The product provides features like URL Filtering for endpoint protection. IPS is an effective feature. We use the VPN, too. We register our endpoints to the management server.

The product supports our client’s remote access needs. The integration capabilities are good. Our clients usually integrate the product with FortiGate. The integration has improved our client’s security posture. So far, we haven’t heard any complaints from users about VPN.

What needs improvement?

The quality and response time of the support team must be improved.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. Our clients are small and enterprise-level businesses.

How was the initial setup?

I rate the ease of setup an eight out of ten. The deployment takes two hours.

What other advice do I have?

We are partners. I will recommend the tool to others. It is easy to integrate with FortiGate. We can use policies for endpoint protection. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Security architect at ASD
Real User
Mar 1, 2023
Easy to configure and access in a work from home setup
Pros and Cons
  • "I find it very easy to configure and also very stable."
  • "An area of improvement could be better integration with the active directory. I did not find it easy to configure."

What is our primary use case?

It's useful to permit users working from home to connect to the internal infrastructure, sort of as an on-prem resource, in a secure way.

What is most valuable?

I find it very easy to configure and also very stable. It integrates well with Windows 10.

What needs improvement?

An area of improvement could be better integration with the active directory. I did not find it easy to configure.

For how long have I used the solution?

I worked with different versions of Fortinet for two years, specifically in 2019 and 2020. I used it to configure the server part of the FortiClient.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's not very scalable. We don't have a lot of availability. We only have one gateway and the clients connect to it.

It depends on the product you buy based on the performance, but you can start from 200 and above.

How are customer service and support?

The customer service and support are good. Although, the only point I don't like is that they take too much time to escalate the case. You have to do a lot of things yourself, even if it's something that needs their attention, so it's quite difficult to escalate it a little bit.

How was the initial setup?

The initial setup is quite easy. It's not so much about the technical staff as it is about the initial configuration on the firewall side. This includes setting up certificates for secure connections and creating groups for users. It requires understanding what is needed for each group and user and then configuring it accordingly. If it's a new deployment, it's quite easy. However, it could be more difficult if you need to replicate it from other systems.

What about the implementation team?

The deployment process involved several steps to ensure the solution was properly configured and accessible.

First of all, we had to configure the company's firewall to ensure it was deployed correctly. Then we had to configure the interface to connect to the system, set up certificate group user policies, and configure all the necessary steps. After that, we had to install FortiClient and configure it correctly to ensure the resources were accessible.

The deployment process took around two weeks to complete, but that was because we had to ensure everything was configured correctly and tested thoroughly before it could be fully implemented.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees for the VPN.

What other advice do I have?

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager IT at Chase Up
Real User
Feb 22, 2023
Useful two way authentication, reliable, and secure VPN
Pros and Cons
  • "The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
  • "The features of Fortinet FortiClient could be improved."

What is our primary use case?

We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification. 

What is most valuable?

The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.

What needs improvement?

The features of Fortinet FortiClient could be improved.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two years.

What do I think about the stability of the solution?

I rate the scalability of Fortinet FortiClient a nine out of ten.

What do I think about the scalability of the solution?

We have approximately 34 licenses being used in our company.

How are customer service and support?

I have received a high level of support.

I rate the support of Fortinet FortiClient a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiClient is simple. 

What was our ROI?

The solution is set up on many servers and it has been working very well.

I rate the stability of Fortinet FortiClient a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.

I rate the price of Fortinet FortiClient a nine out of ten.

What other advice do I have?

I recommend this solution to others because it is simple and secure, we depend on it.

I rate Fortinet FortiClient a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2093079 - PeerSpot reviewer
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Feb 21, 2023
Powerful with good connectivity and the ability to expand
Pros and Cons
  • "It is very powerful."
  • "The solution requires skillful users."

What is our primary use case?

We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support. 

What is most valuable?

It's good to use the solution with other solutions. There's good connectivity.

It is very powerful. 

The solution is good for scalability. 

If you are knowledgable, it can be set up rather easily.

What needs improvement?

The solution requires skillful users. 

There are a lot of requirements. It makes it a bit complex to use. 

Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on. 

For how long have I used the solution?

I've used the solution for two to four years. 

What do I think about the scalability of the solution?

The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication. 

How are customer service and support?

Technical support has not been used. We don't have any issues with the problem.

Which solution did I use previously and why did I switch?

I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use. 

How was the initial setup?

I find the solution very easy to set up as I am knowledgeable. 

The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer. 

The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the pricing. The customer handled the costs. 

What other advice do I have?

We're using the latest version of the solution. 

We use the solution personally as our clients use the product. 

I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Director at Kaldera Ltd
Reseller
Dec 14, 2022
Provides helpful filtering and authentication for remote sites with deployed firewalls
Pros and Cons
  • "For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
  • "The filtering process could be improved."

What is our primary use case?

We are resellers. The solution is deployed on-premises.

Less than 50 people use this solution in my company.

What is most valuable?

For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.

What needs improvement?

With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.

For how long have I used the solution?

I have used Fortinet for more than five years.

What do I think about the stability of the solution?

We haven't had any issues with the stability.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

The setup is straightforward.

Which other solutions did I evaluate?

We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.

What other advice do I have?

I would rate this solution eight out of ten. 

I would recommend this solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.