Fortinet FortiClient Reviews

We've used the solution to remove legacy AV and replace it with a modern EP.

We worked with Symantec and Kaspersky previously, and they were very cumbersome and exhaustive on the endpoints and supporting teams.

We needed a revamp and we did a very lengthy study of several platforms. Fortinet came to discuss a holistic view and had the right architecture. We actually bought FortiClient in the hope of creating 365-degree connectivity to all-stack on the Fortinet suite, including EDR. We have not been disappointed so far.

It is easy to manage platforms and has intuitive reporting making it a breeze to administer and project future remediation.

We moved through these key phases:

• Study application signatures identification capabilities.
• Get to know the fabric connection to Fortigate/EMS
• Understanding the gain with FortiAnalyser.
• Using the SCCM in conjunction with patching
• Upgrade to Zero Trust with FortiEDR

The idea of a single plane of glass for all security products fits perfectly on our four-man team, and we have a collaborations team independent of Azure Cloud Services and both can easily study, interpret the reports and act on them within five minutes, to be precise.

The most valuable features include:

• Vulnerability Scan
• Integrated VPN
• Real-Time Signature Scan
• Central Intelligence (Fortigate with FortiAnalyser)

EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze and remediation a Hollywood movie.

We can't wait for the ERD integration and get the FortiNAC onboard for a Zero-Trust platform, every day goes by and we rest assured of the decision we made three years ago. 

Thank you Fortinet, we do appreciate your R&D!

The solution could be improved in these areas:

1. Support (If you have the Advanced Support Services you are in heaven) if not you will be in hell for a long time.

2. Licensing Division (They are starting to understand the value of their product and slicing everything to make money)

3. EDR with EMS better integrate them on the same single plane of glass. We will be waiting for it.

4. Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products.

5. Advertise needs to be better for the ELA.

We've used the solution for 36 months.

The solution was stable within 24 Months and is 100% stable. 

The product is scalable and adjusts to all needs.

Technical support has been a nightmare. We are about to get a ELA and pay for the Advance Care Support.

It is relative to your internal team competencies, and generally easier than other competitors.

We implemented it with our internal team.

ROI is almost 50% compared to old solutions.

If you have the chance to revamp, ask yourself what is your vision and start designing it on paper and understand what covers betters your needs, and move towards it.

Start with your internal competencies and build on them. 

We also looked into:

• Microsoft
• Checkpoint
• Palo Alto
• Cisco

The solution offers great 365 views, impressive reporting, and good product integration.

We are using the solution completely for VPN purposes. We have infrastructure VPNs, and our clients are completely relying on FortiClient.

We are providing SSL VPNs with separate IDs for all the clients. With the FortiClient software, they can use our service even from home, with all kinds of solutions - like public VDA. They can access the VDA from their home with FortiClient. They just need to connect to the solution and be directly accessible to this local VDA service.

It's a completely user-friendly solution for any kind of platform, including Linux, Windows, Mac, et cetera. Our clients rely entirely on FortiClient.

It has a great split tunneling feature. The split tunneling feature is good in cases when we want to browse the internet through the ISP connection without going through our organization. It's for the client to browse the internet without going through our organization. The remaining traffic will go through a web firewall, and only the public features will go through their ISP.

The solution is stable.

You can scale the product.

The solution is easy to set up, deploys quickly, and doesn't take too many people in terms of handling the setup.

Technical support is good.

It works well with other Fortinet products.

FortiClient is not great in Linux. Our clients report issues from some of their Linux versions where FortiClient has some issues. In Windows, it is perfectly fine. In Mac OS also, it is excellent; however, in Linux, it is somewhat tough to handle.

We would like to see user-based authentication. It is already there. However, we are not able to save profiles completely in many of the releases. We will need to type these user-based things again and again on each connection fail. Therefore, once it gets connected, it is not completely up. We need to connect again after a session time-out.

I've been using the solution for eight to nine years.

It is a stable product. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.

The solution scales well. It's not an issue at all.

We have between 4,000 and 5,000 users on the solution. Maybe 3,000 students will use it, and around 2,000 faculty.

We do have plans to increase usage.

The technical support has been good. We've found them to be helpful and responsive.

We have used other private VPN solutions. For example, OpenVPN. FortiClient, however, completely works well with FortiGate solutions which is why we moved on with FortiClient.

We required two people to handle the setup process. It's completely configurable. We were able to have everything up and running in two or three days. It's pretty straightforward and doesn't take a long time. Our network administrators handled the setup. We have two people handling maintenance.

We didn't need any outside assistance. We handled everything in-house.

We have seen an ROI as it allows our users to work from home, which saves in-office resources. It's helped us cut down on our budget.

We license FortiClient as a VPN and don't require any other licenses.

I'm a customer and end-user.

I can't say which version number we are on at this time. We're likely on the most up-to-date version.

We like that the solution provides us with a more secure feeling. Also, client connectivity is not that difficult to configure. With the DNA in FortiClient, we can directly use the server from home. It is completely user-friendly and less time-consuming. Users can improve their production time greatly.

I'd rate the solution nine out of ten.

We primarily use the solution for security purposes. It’s an endpoint management server.

It's for endpoint management, especially for the laptops or maybe the virtual laptop that is working, virtual desktops, servers, mainly vulnerability scanning, and just for management.

It’s easy to use.

The deployment was fast.

It's migrated to the security service. On the firewall, we can see if you are a client or not, so it's good for visibility.

It offers vulnerability scanning and is good at picking stuff up.

The solution offers useful malware protection.

The sandbox is okay also.

It’s good when using the VPN and remote access.

The patch management is pretty good.

We opened a ticket in Forti for a virtual desktop environment client to see if we could use it in the cloned desktop. We're using it in a virtual environment and need to sort that out so it also will work for cloned environments. They're working on that. However, it's not perfect right now.

I don't really want to add new features. However, I would like to add the zero-day protection that they offer in the FortiXDR solution to this product. Right now, it's another product. They are clever guys. They make you buy more than one solution instead of putting everything together.

While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft.

We’ve used it for around a year and a half. We started using it around 2020 or thereabouts.

For the most part, the solution is stable. It depends. We always need to test the new versions. However, it seems stable even on the client side.

We are licensing to about 200 endpoints on the solution right now.

Everyone in the company uses the solution. Here, in Hungary, we're using a sync client and virtual desktops.

We are a small company, so scalability is not the issue. We don't need to worry about having 20,000 users and then suddenly getting another 50,000. That's really a scalability issue. However, right now, it's not an issue for 200 users. There’s not a question anyway in regards to scalability.

I previously used Ivanti. We moved to a virtual desktop environment and to Forti Fabric and it seemed better to move to FortiClient. It was cheaper as well. That said, Ivanti is a bigger solution, especially focused on physical desktops. We have no physical desktops, so we did not need them.

The initial setup is easy to use, which makes the deployment very quick.

The deployment was deployed by a partner.

It was easy to set up. The whole process maybe took one day.

The pricing was okay. They recently changed it. I just purchased it, and they doubled the price. It was not a very friendly move.

The problem is that the marketing guy is always working with forecasting, and they're crazy about their forecast. The vendor is crazy about the forecast, yet they doubled the price without warning me. It's very hard to make a budget that way.

It's paid every year. This year, when I saw the price, I thought, "oh my God, it's double what was in the last year." For 200 users, that was not very, very painful. However, you need to explain to everyone why you spent more.

Overall, it’s a good product. I'd rate it a nine out of ten. 

It’s great if you have other Fortigate products.

FortiClient is for the VPN. FortiClient is used with FortiGate. We have 100 users across both North America and Europe. We created a rule with the firewall to authorize the countries we are in, and we have rules to authorize specific IPs. We have to link to the internet.

The incidents in the log have been very useful. Some projects are really a pain to investigate. This helps.

The solution is user-friendly. It’s really easy to use. It is not like Cisco where GUI is really bad.

I don't have really issues with them. In terms of features, everything is easier.

When you want to find any information, you have documentation on hand that is easy to use.

You have good support and the price is good.

The solution is very easy to set up.

I’m not sure what exactly can be improved.

It would be interesting if the solution offered a way to try to investigate and create a use case to trace vectors.

I’ve used the solution for more than two years.

We don’t have any issues with stability. It’s been fine. There are no bugs or glitches and it doesn’t crash or freeze. We don’t have any issues with the internet or power supplies.

We have about 100 users on the solution currently. We don’t really scale it.

Technical support has been excellent. They are fantastic.

Positive

I used a different solution. However, it does not cover the same responsibilities.

Sometimes, for SOCs, I’ve looked at WatchGuard, Palo Alto, Cisco, and Check Point.

The initial setup was simple and straightforward. It wasn’t difficult at all.

I wasn’t a part of the initial setup and we tried to switch since the first time the person deployed it. In FortiGate, he used the wrong setting and the wrong methodology. We had to try to make some changes without creating any issues with the production.

It is very easy when you start at the beginning. It is not long to deploy.

We handled the setup ourselves in-house. However, when I leave the company, likely they will try working with a third party as they don’t have the time and have a contract with other clients.

I don’t deal with anything related to pricing or costs or ROI.

I don’t know the exact pricing of the solution. It’s not an aspect I worry about.

To compare every project on FortiClient you have and compare it with Palo Alto. Palo Alto offers a few more powerful new features. You can automate the use case. You have internet analysis and endpoint analysis. I would like to see the same options in FortiClient.

I administrate FortiGate.

Within my new job, I am trying to be a partner with FortiGate and FortiClient to sell it to other clients. I have to get my certification just to be expert

I’d advise users to just look into best practices. Maybe try to join a training session. You can also simply go on the internet and try to find the best practices that make sense for you.

I’d rate the solution eight out of ten.

I primarily use FortiClient for VPN connectivity and endpoint security, providing protection against malware on laptops and desktops. It is particularly beneficial for internal access in the office, using VPN to access our system.

The most valuable feature of FortiClient is its user-friendly interface that allows easy navigation and access to all endpoint devices. Its vulnerability detection is very useful, as it provides insights into vulnerabilities on both desktops and laptops through EMS management. Additionally, its compliance enforcement capabilities are highly reliable, especially when enforcing policies.

The endpoint side of FortiClient needs improvement, specifically the agent-based endpoint, which requires enhancements in detection and additional features to reduce bugs.

I have been using Fortinet for almost seven years now.

The support is rated five out of ten. The main issue revolves around addressing bugs in the endpoint.

Neutral

The initial setup of FortiClient is rated eight out of ten, suggesting that it was relatively straightforward.

I rate FortiClient seven out of ten.

We use Fortinet FortiClient based on the end user's firewall structure. If my customer uses a FortiGate firewall, we usually use Fortinet FortiClient for the VPN instead of a WatchGuard.

Fortinet FortiClient's scalability is very good because it has no limitations.

Fortinet FortiClient should improve its visibility of the consumption of traffic and end-user action, which is very low.

I have been using Fortinet FortiClient for two years.

We didn't face any problems with Fortinet FortiClient's stability.

I previously used a solution called WatchGuard.

Fortinet FortiClient's initial setup is quite simple.

Fortinet FortiClient's deployment took around five to ten minutes. We manually set up the software while configuring the end-user device. We deployed the solution through an in-house team.

I would not recommend Fortinet FortiClient to other users because of its low visibility of end-user actions.

Overall, I rate Fortinet FortiClient a seven out of ten.

I use the tool to connect server to an ISP Data Center. 

The product's performance and pricing could be better. 

I am using the product for three to four months. 

The product's connections drop all the time. 

The tool is scalable. We have four users in the company for the product. 

The solution's initial setup is straightforward. The product's deployment tool 20-30 minutes to complete. 

The solution is not worth the investment. 

The product's licensing is yearly and expensive. 

I would rate the product a five out of ten. We plan to discard the product and use OpenVPN. I wouldn't recommend this product to other users. 

Our company deploys the solution for twenty customers who need ransomware protection and web application firewalls. 

The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols such as the absence of antivirus protection. 

The TNA security feature allows integration with FortiClient, FortiGate, FortiAnalyzer, and FortiSandbox. 

The solution creates a security fabric with all devices connected and sharing the same log so it is easy to automatically quarantine any device.

The solution has some issues with stability on the user side. 

I have been using the solution for two years. 

The solution has some stability issues on the user side but is improving. 

New releases are more stable than past versions. 

The solution is scalable based on your license. 

Adding users that extend beyond your current license is simple because you just upgrade your license. 

Technical support is quite impressive and available 24/7. 

Support engages with us and provides relevant resolutions for issues.  

The initial setup on the server side is very easy. 

The setup steps include installing the solution on the server, configuring any ports or IPs, creating an installer to run on user systems, and then deploying the solution on the user side. 

Deployment on the user side can be done manually if there are few users. Our clients have thousands of users so we push the installer through ED by creating group profiles that contain specific policies. 

Users receive policy updates that administrators want to push to them. 

Our company implements the solution for customers. 

The solution is moving toward stability so I recommend it.

I rate the solution a six out of ten.