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Beomo Mathumo - PeerSpot reviewer
IT DevOps Engineer at Rpc Data
Real User
May 12, 2023
Helps to connect server to ISP Data Center but needs to improve pricing and performance
Pros and Cons
  • "I use the tool to connect server to an ISP Data Center."
  • "The product's performance and pricing could be better."

What is our primary use case?

I use the tool to connect server to an ISP Data Center. 

What needs improvement?

The product's performance and pricing could be better. 

For how long have I used the solution?

I am using the product for three to four months. 

What do I think about the stability of the solution?

The product's connections drop all the time. 

Buyer's Guide
Fortinet FortiClient
October 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
916,956 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The tool is scalable. We have four users in the company for the product. 

How was the initial setup?

The solution's initial setup is straightforward. The product's deployment tool 20-30 minutes to complete. 

What was our ROI?

The solution is not worth the investment. 

What's my experience with pricing, setup cost, and licensing?

The product's licensing is yearly and expensive. 

What other advice do I have?

I would rate the product a five out of ten. We plan to discard the product and use OpenVPN. I wouldn't recommend this product to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager IT at Chase Up
Real User
Feb 22, 2023
Useful two way authentication, reliable, and secure VPN
Pros and Cons
  • "The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
  • "The features of Fortinet FortiClient could be improved."

What is our primary use case?

We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification. 

What is most valuable?

The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.

What needs improvement?

The features of Fortinet FortiClient could be improved.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two years.

What do I think about the stability of the solution?

I rate the scalability of Fortinet FortiClient a nine out of ten.

What do I think about the scalability of the solution?

We have approximately 34 licenses being used in our company.

How are customer service and support?

I have received a high level of support.

I rate the support of Fortinet FortiClient a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiClient is simple. 

What was our ROI?

The solution is set up on many servers and it has been working very well.

I rate the stability of Fortinet FortiClient a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.

I rate the price of Fortinet FortiClient a nine out of ten.

What other advice do I have?

I recommend this solution to others because it is simple and secure, we depend on it.

I rate Fortinet FortiClient a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiClient
October 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
916,956 professionals have used our research since 2012.
reviewer2093079 - PeerSpot reviewer
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Feb 21, 2023
Powerful with good connectivity and the ability to expand
Pros and Cons
  • "It is very powerful."
  • "The solution requires skillful users."

What is our primary use case?

We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support. 

What is most valuable?

It's good to use the solution with other solutions. There's good connectivity.

It is very powerful. 

The solution is good for scalability. 

If you are knowledgable, it can be set up rather easily.

What needs improvement?

The solution requires skillful users. 

There are a lot of requirements. It makes it a bit complex to use. 

Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on. 

For how long have I used the solution?

I've used the solution for two to four years. 

What do I think about the scalability of the solution?

The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication. 

How are customer service and support?

Technical support has not been used. We don't have any issues with the problem.

Which solution did I use previously and why did I switch?

I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use. 

How was the initial setup?

I find the solution very easy to set up as I am knowledgeable. 

The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer. 

The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the pricing. The customer handled the costs. 

What other advice do I have?

We're using the latest version of the solution. 

We use the solution personally as our clients use the product. 

I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Director at Kaldera Ltd
Reseller
Dec 14, 2022
Provides helpful filtering and authentication for remote sites with deployed firewalls
Pros and Cons
  • "For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
  • "The filtering process could be improved."

What is our primary use case?

We are resellers. The solution is deployed on-premises.

Less than 50 people use this solution in my company.

What is most valuable?

For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.

What needs improvement?

With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.

For how long have I used the solution?

I have used Fortinet for more than five years.

What do I think about the stability of the solution?

We haven't had any issues with the stability.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

The setup is straightforward.

Which other solutions did I evaluate?

We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.

What other advice do I have?

I would rate this solution eight out of ten. 

I would recommend this solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Senior Network Engineer at a tech vendor with 11-50 employees
Consultant
Top 20
Sep 29, 2022
Helpful support, good reliability, and offers great VPN capabilities
Pros and Cons
  • "It's very stable."
  • "The VPN capabilities are good, it's very stable, it can scale well, and technical support has been helpful."
  • "We'd like to see a deployment wizard to help implementation become streamlined."

What is our primary use case?

We primarily use the solution for the VPN.

What is most valuable?

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

What needs improvement?

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

What do I think about the scalability of the solution?

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

How are customer service and support?

I've had a positive experience with technical support. They are very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

What about the implementation team?

We had the help of a consultant, a reseller. 

Which other solutions did I evaluate?

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

What other advice do I have?

We are customers and end-users. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Real User
Top 5Leaderboard
Sep 12, 2022
User friendly and easy to set up with a great split tunneling feature
Pros and Cons
  • "You can scale the product."
  • "It is completely user-friendly and less time-consuming, and users can improve their production time greatly."
  • "FortiClient is not great in Linux."

What is our primary use case?

We are using the solution completely for VPN purposes. We have infrastructure VPNs, and our clients are completely relying on FortiClient.

How has it helped my organization?

We are providing SSL VPNs with separate IDs for all the clients. With the FortiClient software, they can use our service even from home, with all kinds of solutions - like public VDA. They can access the VDA from their home with FortiClient. They just need to connect to the solution and be directly accessible to this local VDA service.

What is most valuable?

It's a completely user-friendly solution for any kind of platform, including Linux, Windows, Mac, et cetera. Our clients rely entirely on FortiClient.

It has a great split tunneling feature. The split tunneling feature is good in cases when we want to browse the internet through the ISP connection without going through our organization. It's for the client to browse the internet without going through our organization. The remaining traffic will go through a web firewall, and only the public features will go through their ISP.

The solution is stable.

You can scale the product.

The solution is easy to set up, deploys quickly, and doesn't take too many people in terms of handling the setup.

Technical support is good.

It works well with other Fortinet products.

What needs improvement?

FortiClient is not great in Linux. Our clients report issues from some of their Linux versions where FortiClient has some issues. In Windows, it is perfectly fine. In Mac OS also, it is excellent; however, in Linux, it is somewhat tough to handle.

We would like to see user-based authentication. It is already there. However, we are not able to save profiles completely in many of the releases. We will need to type these user-based things again and again on each connection fail. Therefore, once it gets connected, it is not completely up. We need to connect again after a session time-out.

For how long have I used the solution?

I've been using the solution for eight to nine years.

What do I think about the stability of the solution?

It is a stable product. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

The solution scales well. It's not an issue at all.

We have between 4,000 and 5,000 users on the solution. Maybe 3,000 students will use it, and around 2,000 faculty.

We do have plans to increase usage.

How are customer service and support?

The technical support has been good. We've found them to be helpful and responsive.

Which solution did I use previously and why did I switch?

We have used other private VPN solutions. For example, OpenVPN. FortiClient, however, completely works well with FortiGate solutions which is why we moved on with FortiClient.

How was the initial setup?

We required two people to handle the setup process. It's completely configurable. We were able to have everything up and running in two or three days. It's pretty straightforward and doesn't take a long time. Our network administrators handled the setup. We have two people handling maintenance.

What about the implementation team?

We didn't need any outside assistance. We handled everything in-house.

What was our ROI?

We have seen an ROI as it allows our users to work from home, which saves in-office resources. It's helped us cut down on our budget.

What's my experience with pricing, setup cost, and licensing?

We license FortiClient as a VPN and don't require any other licenses.

What other advice do I have?

I'm a customer and end-user.

I can't say which version number we are on at this time. We're likely on the most up-to-date version.

We like that the solution provides us with a more secure feeling. Also, client connectivity is not that difficult to configure. With the DNA in FortiClient, we can directly use the server from home. It is completely user-friendly and less time-consuming. Users can improve their production time greatly.

I'd rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at a tech services company with 11-50 employees
Real User
Sep 4, 2022
Stable connection, centralized administration, and easy deployment
Pros and Cons
  • "We like its centralized administration, integration with Active Directory, deployment, and stability of the connection."
  • "The stability of the connection is great, the performance is also great, and I don't see any big improvements that are necessary."
  • "The user interface on the central server could be improved."

What is our primary use case?

It is for a VPN connection. It only has one purpose, and Fortinet is doing very well.

It is used for mobile offices, and/or for our own company so that we can connect to the company network using the VPN. We also do remote access to our customer's environment. They all have FortiGate equipment for firewalls, and we connect to their networks.

We are using its latest version.

What is most valuable?

We like its centralized administration, integration with Active Directory, deployment, and stability of the connection.

It fits perfectly with our FortiGate firewall equipment. We are just using FortiGate firewalls, and these FortiGate firewalls make it very easy to use FortiClient because it is just a natural fit. Another advantage is its integration with the antivirus solution of Fortinet. If someone is using the antivirus software by Fortinet, it is the same agent. So, it perfectly integrates with the complete security stack if you are using the VPN and antivirus from the same brand.

What needs improvement?

The user interface on the central server could be improved.

In terms of additional features, the only thing I could imagine is that it should handle not only FortiClient VPN connections; it should also integrate with OpenVPN, for example. They should open it up for non-FortiGate devices. It is not a must, but it would be nice to have.

For how long have I used the solution?

I have been using this solution for about two years.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

We haven't reached the limit.

How are customer service and support?

The support of Fortinet for their products is great. The same is true for the Fortinet VPN client. There are a lot of online resources, and you can go through frequently asked questions. You have an online knowledge base, and you have a support company in the background to call and open a ticket with Fortinet. The responsiveness of Fortinet is very good. I would rate them a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It is straightforward. If you set up your environment correctly and it is centrally managed, it is just a matter of 10 to 15 minutes to set up a VPN connection to a new client. It is absolutely fast.

What about the implementation team?

We are an integrator. Its deployment and maintenance can be perfectly handled by one administrator. We have a team for management because if a person is on vacation or ill, the other person can take over, but one administrator would also be perfectly okay.

What was our ROI?

We do not track return on investment. So, I don't have any numbers.

What's my experience with pricing, setup cost, and licensing?

I don't know it by heart, but it is comparable to other solutions. It is based on the number of clients. It is probably 50 Euros per year per client. It greatly depends on the number of clients you're handling because the more clients you are ordering it for, the cheaper it will be.

What other advice do I have?

I would totally recommend it. The stability of the connection is great. The performance is also great, and I don't see any big improvements that are necessary. 

I would rate it an 8 out of 10. I haven't seen a software I would give a 10 because 10 would just mean that the company can just sit back and do nothing else in the future.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1934433 - PeerSpot reviewer
Network Infrastructure Manager at a financial services firm with 5,001-10,000 employees
Real User
Aug 30, 2022
Good dashboards and customization but needs better AI
Pros and Cons
  • "The initial setup is very good."
  • "I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive."
  • "Fortinet needs to cover more areas where threats can come from."
  • "The artificial intelligent aspect of it needs improvement."

What is our primary use case?

We primarily use the solution as anti-malware. 

What is most valuable?

The dashboard is great.

It offers good customization and integration with other software.

The initial setup is very good. 

What needs improvement?

The artificial intelligent aspect of it needs improvement. Having worked with Sophos Intercept X before, I found it fascinating, especially the integration between the endpoint agents and the file. The synchronized security in that solution was great.

However, with Fortinet, it's not as easy. Sophos was simpler. With Sophos, when you are securing your assets, you are securing not only the network perimeter but also the endpoints. And the threats are coming from all sorts of directions. They can come from the internet or a USB. Fortinet needs to cover more areas where threats can come from.  

For how long have I used the solution?

We've been using the solution for 12 months. 

What do I think about the stability of the solution?

Currently, we have not had any major issues in stability. I will still say that we are still experimenting with it as the product is very new. That said, in general, it is stable. 

What do I think about the scalability of the solution?

The solution can scale, and we can still scale it as well. It could be expanded further and it could be used more extensively used in our organization. We likely will increase usage.

Their products are very highly scalable. They know how to develop products that adapt to the demands that come in the industry. That is why even experimenting on some of their products is very easy for many organizations.

How are customer service and support?

The product is very responsive. We are happy with them. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've also used Sophos, which is a pretty easy, broad solution. 

I've also used Kaspersky. 

How was the initial setup?

The setup, the design, and the deployment are pretty straightforward.

The deployment can happen in just a matter of hours. 

How many people you need for maintenance depends on the organization's size. It can be done by one person.

What about the implementation team?

I used to do the deployment. Right now, I do have a team that is in charge of that.

Which other solutions did I evaluate?

We looked into CrowdStrike, however, we did not go to the point of running a proof of concept. They suggested among the software that we were looking at, of course, Intercept X. Sophos, the endpoint agent, is very, very bulky, however. It tends to make most computers become slow when installed, so that was out of the question.

There is Gartner reporting that informs a lot of decisions when it comes to solutions that organizations choose to go for. The ones that are higher up in the ranking in the Gartner are what most organizations will go for. That said, we like to experiment with different industry solutions to gain insights.

What other advice do I have?

We're a customer and end-user. 

We are using the latest version of the product. 

I don't interact it on a day-to-day basis. I'm not technical. 

I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive. 

I'd recommend the solution. Fortinet is an industry leader. It is known especially for the FortiGate Firewall. 

We have not yet exhausted their entire portfolio. Still, I have a lot of respect for Fortinet. I will highly recommend them, whether it's a cloud solution or it's a network security solution, or an endpoint security solution. 

I would rate the solution six out of ten. It's still early days and I haven't looked at it exhaustively. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AICARDO Sylvain - PeerSpot reviewer
System Engeneer at Inatum
Real User
Jul 24, 2022
Easy to use, simple configuration, but stable need improvement
Pros and Cons
  • "The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
  • "Fortinet FortiClient could improve the connection because sometimes it drops."

What is our primary use case?

I use Fortinet FortiClient to protect my connection to my company. It is a VPN.

What is most valuable?

The most valuable features of Fortinet FortiClient are ease of use and simple configuration.

What needs improvement?

Fortinet FortiClient could improve the connection because sometimes it drops.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiClient could improve the stability.

What do I think about the scalability of the solution?

We have approximately 800 people using Fortinet FrotiClient in my company.

How are customer service and support?

I have not used the support from Fortinet FortiClient.

Which solution did I use previously and why did I switch?

I previously used Pulse Connect Secure and it was more stable than Fortinet FortiClient.

What other advice do I have?

I rate Fortinet FortiClient a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
FrançoisNolin - PeerSpot reviewer
Cybersecurity architect at Alithya
Real User
Jul 19, 2022
Easy to set up and user-friendly with good support
Pros and Cons
  • "It’s really easy to use."
  • "The solution is user-friendly, really easy to use, with good documentation on hand, good support, a good price, and it is very easy to set up."
  • "It would be interesting if the solution offered a way to try to investigate and create a use case to trace vectors."

What is our primary use case?

FortiClient is for the VPN. FortiClient is used with FortiGate. We have 100 users across both North America and Europe. We created a rule with the firewall to authorize the countries we are in, and we have rules to authorize specific IPs. We have to link to the internet.

How has it helped my organization?

The incidents in the log have been very useful. Some projects are really a pain to investigate. This helps.

What is most valuable?

The solution is user-friendly. It’s really easy to use. It is not like Cisco where GUI is really bad.

I don't have really issues with them. In terms of features, everything is easier.

When you want to find any information, you have documentation on hand that is easy to use.

You have good support and the price is good.

The solution is very easy to set up.

What needs improvement?

I’m not sure what exactly can be improved.

It would be interesting if the solution offered a way to try to investigate and create a use case to trace vectors.

For how long have I used the solution?

I’ve used the solution for more than two years.

What do I think about the stability of the solution?

We don’t have any issues with stability. It’s been fine. There are no bugs or glitches and it doesn’t crash or freeze. We don’t have any issues with the internet or power supplies.

What do I think about the scalability of the solution?

We have about 100 users on the solution currently. We don’t really scale it.

How are customer service and support?

Technical support has been excellent. They are fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used a different solution. However, it does not cover the same responsibilities.

Sometimes, for SOCs, I’ve looked at WatchGuard, Palo Alto, Cisco, and Check Point.

How was the initial setup?

The initial setup was simple and straightforward. It wasn’t difficult at all.

I wasn’t a part of the initial setup and we tried to switch since the first time the person deployed it. In FortiGate, he used the wrong setting and the wrong methodology. We had to try to make some changes without creating any issues with the production.

It is very easy when you start at the beginning. It is not long to deploy.

What about the implementation team?

We handled the setup ourselves in-house. However, when I leave the company, likely they will try working with a third party as they don’t have the time and have a contract with other clients.

What was our ROI?

I don’t deal with anything related to pricing or costs or ROI.

What's my experience with pricing, setup cost, and licensing?

I don’t know the exact pricing of the solution. It’s not an aspect I worry about.

Which other solutions did I evaluate?

To compare every project on FortiClient you have and compare it with Palo Alto. Palo Alto offers a few more powerful new features. You can automate the use case. You have internet analysis and endpoint analysis. I would like to see the same options in FortiClient.

What other advice do I have?

I administrate FortiGate.

Within my new job, I am trying to be a partner with FortiGate and FortiClient to sell it to other clients. I have to get my certification just to be expert

I’d advise users to just look into best practices. Maybe try to join a training session. You can also simply go on the internet and try to find the best practices that make sense for you.

I’d rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.