Fortinet FortiClient Reviews

I primarily use FortiClient for VPN connectivity and endpoint security, providing protection against malware on laptops and desktops. It is particularly beneficial for internal access in the office, using VPN to access our system.

The most valuable feature of FortiClient is its user-friendly interface that allows easy navigation and access to all endpoint devices. Its vulnerability detection is very useful, as it provides insights into vulnerabilities on both desktops and laptops through EMS management. Additionally, its compliance enforcement capabilities are highly reliable, especially when enforcing policies.

The endpoint side of FortiClient needs improvement, specifically the agent-based endpoint, which requires enhancements in detection and additional features to reduce bugs.

I have been using Fortinet for almost seven years now.

The support is rated five out of ten. The main issue revolves around addressing bugs in the endpoint.

Neutral

The initial setup of FortiClient is rated eight out of ten, suggesting that it was relatively straightforward.

I rate FortiClient seven out of ten.

We use Fortinet FortiClient based on the end user's firewall structure. If my customer uses a FortiGate firewall, we usually use Fortinet FortiClient for the VPN instead of a WatchGuard.

Fortinet FortiClient's scalability is very good because it has no limitations.

Fortinet FortiClient should improve its visibility of the consumption of traffic and end-user action, which is very low.

I have been using Fortinet FortiClient for two years.

We didn't face any problems with Fortinet FortiClient's stability.

I previously used a solution called WatchGuard.

Fortinet FortiClient's initial setup is quite simple.

Fortinet FortiClient's deployment took around five to ten minutes. We manually set up the software while configuring the end-user device. We deployed the solution through an in-house team.

I would not recommend Fortinet FortiClient to other users because of its low visibility of end-user actions.

Overall, I rate Fortinet FortiClient a seven out of ten.

Our company deploys the solution for twenty customers who need ransomware protection and web application firewalls. 

The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols such as the absence of antivirus protection. 

The TNA security feature allows integration with FortiClient, FortiGate, FortiAnalyzer, and FortiSandbox. 

The solution creates a security fabric with all devices connected and sharing the same log so it is easy to automatically quarantine any device.

The solution has some issues with stability on the user side. 

I have been using the solution for two years. 

The solution has some stability issues on the user side but is improving. 

New releases are more stable than past versions. 

The solution is scalable based on your license. 

Adding users that extend beyond your current license is simple because you just upgrade your license. 

Technical support is quite impressive and available 24/7. 

Support engages with us and provides relevant resolutions for issues.  

The initial setup on the server side is very easy. 

The setup steps include installing the solution on the server, configuring any ports or IPs, creating an installer to run on user systems, and then deploying the solution on the user side. 

Deployment on the user side can be done manually if there are few users. Our clients have thousands of users so we push the installer through ED by creating group profiles that contain specific policies. 

Users receive policy updates that administrators want to push to them. 

Our company implements the solution for customers. 

The solution is moving toward stability so I recommend it.

I rate the solution a six out of ten. 

It is for a VPN connection. It only has one purpose, and Fortinet is doing very well.

It is used for mobile offices, and/or for our own company so that we can connect to the company network using the VPN. We also do remote access to our customer's environment. They all have FortiGate equipment for firewalls, and we connect to their networks.

We are using its latest version.

We like its centralized administration, integration with Active Directory, deployment, and stability of the connection.

It fits perfectly with our FortiGate firewall equipment. We are just using FortiGate firewalls, and these FortiGate firewalls make it very easy to use FortiClient because it is just a natural fit. Another advantage is its integration with the antivirus solution of Fortinet. If someone is using the antivirus software by Fortinet, it is the same agent. So, it perfectly integrates with the complete security stack if you are using the VPN and antivirus from the same brand.

The user interface on the central server could be improved.

In terms of additional features, the only thing I could imagine is that it should handle not only FortiClient VPN connections; it should also integrate with OpenVPN, for example. They should open it up for non-FortiGate devices. It is not a must, but it would be nice to have.

I have been using this solution for about two years.

Its stability is great.

We haven't reached the limit.

The support of Fortinet for their products is great. The same is true for the Fortinet VPN client. There are a lot of online resources, and you can go through frequently asked questions. You have an online knowledge base, and you have a support company in the background to call and open a ticket with Fortinet. The responsiveness of Fortinet is very good. I would rate them a four out of five.

Positive

It is straightforward. If you set up your environment correctly and it is centrally managed, it is just a matter of 10 to 15 minutes to set up a VPN connection to a new client. It is absolutely fast.

We are an integrator. Its deployment and maintenance can be perfectly handled by one administrator. We have a team for management because if a person is on vacation or ill, the other person can take over, but one administrator would also be perfectly okay.

We do not track return on investment. So, I don't have any numbers.

I don't know it by heart, but it is comparable to other solutions. It is based on the number of clients. It is probably 50 Euros per year per client. It greatly depends on the number of clients you're handling because the more clients you are ordering it for, the cheaper it will be.

I would totally recommend it. The stability of the connection is great. The performance is also great, and I don't see any big improvements that are necessary. 

I would rate it an 8 out of 10. I haven't seen a software I would give a 10 because 10 would just mean that the company can just sit back and do nothing else in the future.

We primarily use the solution for security purposes. It’s an endpoint management server.

It's for endpoint management, especially for the laptops or maybe the virtual laptop that is working, virtual desktops, servers, mainly vulnerability scanning, and just for management.

It’s easy to use.

The deployment was fast.

It's migrated to the security service. On the firewall, we can see if you are a client or not, so it's good for visibility.

It offers vulnerability scanning and is good at picking stuff up.

The solution offers useful malware protection.

The sandbox is okay also.

It’s good when using the VPN and remote access.

The patch management is pretty good.

We opened a ticket in Forti for a virtual desktop environment client to see if we could use it in the cloned desktop. We're using it in a virtual environment and need to sort that out so it also will work for cloned environments. They're working on that. However, it's not perfect right now.

I don't really want to add new features. However, I would like to add the zero-day protection that they offer in the FortiXDR solution to this product. Right now, it's another product. They are clever guys. They make you buy more than one solution instead of putting everything together.

While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft.

We’ve used it for around a year and a half. We started using it around 2020 or thereabouts.

For the most part, the solution is stable. It depends. We always need to test the new versions. However, it seems stable even on the client side.

We are licensing to about 200 endpoints on the solution right now.

Everyone in the company uses the solution. Here, in Hungary, we're using a sync client and virtual desktops.

We are a small company, so scalability is not the issue. We don't need to worry about having 20,000 users and then suddenly getting another 50,000. That's really a scalability issue. However, right now, it's not an issue for 200 users. There’s not a question anyway in regards to scalability.

I previously used Ivanti. We moved to a virtual desktop environment and to Forti Fabric and it seemed better to move to FortiClient. It was cheaper as well. That said, Ivanti is a bigger solution, especially focused on physical desktops. We have no physical desktops, so we did not need them.

The initial setup is easy to use, which makes the deployment very quick.

The deployment was deployed by a partner.

It was easy to set up. The whole process maybe took one day.

The pricing was okay. They recently changed it. I just purchased it, and they doubled the price. It was not a very friendly move.

The problem is that the marketing guy is always working with forecasting, and they're crazy about their forecast. The vendor is crazy about the forecast, yet they doubled the price without warning me. It's very hard to make a budget that way.

It's paid every year. This year, when I saw the price, I thought, "oh my God, it's double what was in the last year." For 200 users, that was not very, very painful. However, you need to explain to everyone why you spent more.

Overall, it’s a good product. I'd rate it a nine out of ten. 

It’s great if you have other Fortigate products.

FortiClient is for the VPN. FortiClient is used with FortiGate. We have 100 users across both North America and Europe. We created a rule with the firewall to authorize the countries we are in, and we have rules to authorize specific IPs. We have to link to the internet.

The incidents in the log have been very useful. Some projects are really a pain to investigate. This helps.

The solution is user-friendly. It’s really easy to use. It is not like Cisco where GUI is really bad.

I don't have really issues with them. In terms of features, everything is easier.

When you want to find any information, you have documentation on hand that is easy to use.

You have good support and the price is good.

The solution is very easy to set up.

I’m not sure what exactly can be improved.

It would be interesting if the solution offered a way to try to investigate and create a use case to trace vectors.

I’ve used the solution for more than two years.

We don’t have any issues with stability. It’s been fine. There are no bugs or glitches and it doesn’t crash or freeze. We don’t have any issues with the internet or power supplies.

We have about 100 users on the solution currently. We don’t really scale it.

Technical support has been excellent. They are fantastic.

Positive

I used a different solution. However, it does not cover the same responsibilities.

Sometimes, for SOCs, I’ve looked at WatchGuard, Palo Alto, Cisco, and Check Point.

The initial setup was simple and straightforward. It wasn’t difficult at all.

I wasn’t a part of the initial setup and we tried to switch since the first time the person deployed it. In FortiGate, he used the wrong setting and the wrong methodology. We had to try to make some changes without creating any issues with the production.

It is very easy when you start at the beginning. It is not long to deploy.

We handled the setup ourselves in-house. However, when I leave the company, likely they will try working with a third party as they don’t have the time and have a contract with other clients.

I don’t deal with anything related to pricing or costs or ROI.

I don’t know the exact pricing of the solution. It’s not an aspect I worry about.

To compare every project on FortiClient you have and compare it with Palo Alto. Palo Alto offers a few more powerful new features. You can automate the use case. You have internet analysis and endpoint analysis. I would like to see the same options in FortiClient.

I administrate FortiGate.

Within my new job, I am trying to be a partner with FortiGate and FortiClient to sell it to other clients. I have to get my certification just to be expert

I’d advise users to just look into best practices. Maybe try to join a training session. You can also simply go on the internet and try to find the best practices that make sense for you.

I’d rate the solution eight out of ten.

We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment.  

I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon.

I have been using Fortinet FortiClient for two years.

It is a very stable solution. 

It has lengthy features, and with minimum requirements, you will need to scale up the hardware requirement to scale up the product.

The initial setup is straightforward. 

The pricing is a six out of ten. 

Overall, I rate the solution a seven out of ten. 

Our customers use the product for endpoint protection and VPN. Our clients are mainly focussed on logistics. They also use the tool for remote workforce security management.

Our customers do not have any complaints about the solution. The solution is effective in improving endpoint visibility. The product provides features like URL Filtering for endpoint protection. IPS is an effective feature. We use the VPN, too. We register our endpoints to the management server.

The product supports our client’s remote access needs. The integration capabilities are good. Our clients usually integrate the product with FortiGate. The integration has improved our client’s security posture. So far, we haven’t heard any complaints from users about VPN.

The quality and response time of the support team must be improved.

I have been using the solution for three years.

I rate the tool’s stability a nine out of ten.

I rate the tool’s scalability an eight out of ten. Our clients are small and enterprise-level businesses.

I rate the ease of setup an eight out of ten. The deployment takes two hours.

We are partners. I will recommend the tool to others. It is easy to integrate with FortiGate. We can use policies for endpoint protection. Overall, I rate the solution an eight out of ten.