Fortinet FortiClient Reviews

Currently, we are using FortiClient, and there's only a firewall. I am using FortiClient for remote workforce environments. It's used for remote employees.

The SSL VPN. Yeah, VPN. These are just the VPN capabilities that are mostly used.

There are compatibility issues, and sometimes, especially with macOS, it's difficult to set up properly. Sometimes, it connects, sometimes not. Another improvement is that we need to know if there's a proper setup for both Mac and Windows systems. We disconnect sometimes, and we don't really know the cause. Also, the FortiClient feature should connect seamlessly without manual intervention. Sometimes, there is a need for manual configuration before connecting.

Currently, we are working eight or nine years.

Stability is still a five out of ten as we don't know the cause of disconnections we face.

In terms of scalability, I'm giving FortiClient a five out of ten since there is room for improvement.

In terms of setting up, there are no issues. It's simple, downloadable, and there's usually no problem.

Currently, since we are deploying it, compared to before, it's a good price and cost. That said, now it has become costly. The rating is seven out of ten in terms of pricing.

Based on requirements, I can recommend the product for other users.

I'd rate the solution seven out of ten.

We are using FortiClient to block certain firewall policies for our users.

FortiClient benefits us by allowing control over internal and external users of the Fortinet network. We can apply the same policies from the physical firewall to the cloud side, which is beneficial for managing both types of users.

We primarily use the firewall feature in FortiClient, which is highly valuable to us.

We require that the process be simplified more. The user interface is a bit sluggish and needs improvement.

I have been working with FortiClient for three years.

FortiClient is stable. I don't find any issues regarding its stability.

FortiClient can easily scale up.

The support is sluggish. Sometimes there are delays, and sometimes they do not respond. So, I would not recommend FortiClient for enterprise-level implementation based on their support.

Neutral

The initial setup is simple. It is much simpler than the previous version.

The pricing is a bit on the higher side compared to other products.

Cyberoam has more of a competitive edge, especially with AWS.

I would recommend FortiClient to other users.

I'd rate the solution eight out of ten.

We use the solution for antivirus and endpoint security.

When combined with EMS, Fortinet FortiClient's features are most helpful for endpoint security. It does improve our company's security posture.

We use real-time threat detection for scanning files and antivirus. It's integrated with Fortinet FortiAnalyzer. When an endpoint is compromised, Fortinet FortiClient and FortiGate trigger to block and isolate the user on the network.

This integration isn't difficult—it's part of the Security Fabric when FortiAnalyzer, FortiGate, and Fortinet FortiClient work together.

It with Security Fabric and FortiGate for blacklisting IPs and blocking compromised hosts, and providing VPN connectivity to encrypt traffic.

The tool could use more features, such as improved antivirus scanning with filters and application control to manage users. If you don't have FortiGate for web filtering and application control, you can use these in Fortinet FortiClient EMS. This gives you two options: on-site and off-site.

When a user is on-site at the company, you can apply policies to control your network's web filtering and application control. But when the user or PC is outside the company, you don't need to control what they open in their browser.

This is a benefit because I don't care what users access at home - they can open YouTube or Facebook. But when they're at the company, I want to restrict what they can open in the browser. I want to block YouTube and Facebook at work but allow all access at home.

My company has 200 users.

The support is open for 24/7 tickets. 

It took about three days to install - one day for server and EMS installation, integrating with the LDAP server, and pushing the Fortinet FortiClient image over group policy.

I rate the solution a nine out of ten. 

Fortinet FortiClient protects endpoints such as PCs, laptops, tablets, and other devices within the local area network.

The flow between the endpoint and Fortinet firewall is increasing. If you configure VPN IPsec and site-to-site between two FortiGate or firewalls, the network interface between the endpoints and the firewall is not encrypted. We added analytics to increase the flow from the endpoint through the firewall and the server to the second firewall like Palo Alto, Azure, or another.

Integration capabilities are based on license. You can specify the number of endpoints to add.

The solution could add data to the endpoint.

I have used Fortinet FortiClient for an implementation.

The solution was integrated with Windows, Linux, or various web distributions. It's stability is great.

The solution is scalable. You can upgrade anytime.

Sometimes, we may not have anyone to contact for tech support because we've acquired much knowledge. We refer to a quick guide if we encounter issues, such as VPN IP settings or VPN assistance. When one person lacks the skills to master or understand the content, you can comprehend and implement it with the Fortinet cookbook. You can resolve some issues. However, you can email them if you encounter a very complicated problem or issue. Fortinet will understand and respond within two hours.

Positive

The initial setup is very easy. You can perform the initial setup as the user, installing the application on the endpoint and assigning it. Then, configure the firewall and set up your gateway. After that, you can add and monitor your endpoints through your firewall.

If you have the licensing and highly vulnerable documents, you can implement it quickly.

The pricing and licensing for Fortinet would vary. They had a bundle for FortiGate from Fortinet. They do not abandon the bundle between physical and virtual machines. With the license, the device is very useful.

You can maintain and work with your endpoint through the firewall.

FortiClient is very easy, useful, and practical. We can monitor the endpoints.

Overall, I rate the solution an eight out of ten.

We use the solution for end-user protection and VPN. 

Fortinet FortiClient offers a vulnerability test feature, allowing us to monitor end-user devices. This includes ensuring necessary updates, such as Windows updates, are not overlooked.

The tool simplifies our organization's endpoint management by monitoring users to ensure they use the right tools. Additionally, it allows us to enforce IT policies. 

If a user attempts to access a suspicious website, the tool prevents the computer from opening it. It integrates with FortiClient EMS, allowing IT security to enforce additional measures such as application firewall and web filtering. This enables the company to restrict users from accessing certain websites or using specific applications, such as blocking access to YouTube.

Fortinet FortiClient has improved our team's workload and response time to security incidents.

The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings. 

I have been using the product for seven years. 

I rate the product's stability a nine out of ten. 

I rate the tool's scalability a nine out of ten.

The tool's deployment is not complicated. Fortinet FortiClient's team is helpful in that regard. 

I rate the product's pricing a seven out of ten. 

I rate the overall product a seven out of ten. 

We primarily use the solution as a VPN. It's to help our remote employees connect. We use it mainly for security reasons so that our staff has clean, secure, internet access.

The security is good. It helps us avoid attacks. The antivirus database is quite strong. 

It's helpful in that it allows us to create secure remote connections. 

The service is centralized.

We don't have matching infrastructure in our company for our customers as it is too expensive. It's difficult to see the licenses due to the cost. We don't find it too expensive as we do not have too much infrastructure, however, our customers have more infrastructure and need more and therefore it can get pricey.

Cloud services are very expensive for us. 

We'd like Fortinet to offer bundled options in the future. 

I've used the solution for seven to eight years so far. 

This is quite a stable solution. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

We have around 20 people using the solution right now. Our engineers from the system department handle the solution. 

The product is quite scalable. I'd rate the ease of expansion at a nine out of ten. 

I've dealt with support in the past and they are helpful and responsive. Typically, items are dealt with by the next business day. They are very fast to respond. 

Positive

We did not previously use a different solution.

The initial setup is not very simple. 

The time it takes to deploy depends on the environment. If you are adding some rules in, it could take a few hours. If you have everything organized ahead of time and you have all of the rules decided beforehand, it is pretty easy. An implementation like that can go pretty fast. 

We handled the setup ourselves. 

The solution is expensive. We found the cloud to be very expensive. 

Licensing is usually paid yearly.

We are Fortinet partners. 

We're using the latest version of the solution. We renewed our hardware just last year. 

I'd recommend the solution to others. I'd rate the product nine out of ten. 

I'm a data network consultant, and some of my clients ask me to provide a remote access solution. In India, many people were working from home because of COVID, so they needed a reliable solution to connect to their network for work. For that reason, I suggested that they use FortiClient and Fortinet firewalls, which were already deployed. I just extended their connectivity and provided them with a remote access solution.

We're using the latest version, which is being updated by my IT team. My organization is also using FortiClient to provide remote access to the internal services. It's being managed by our IT policies and the governance team. For the clients that I'm managing, I recommend Fortinet firewalls to them.

We are using on-premises devices for US-based clients and clients in Europe. We're using on-premises devices 90% of the time.

More than 1,000 users in my organization are using Fortinet FortiClient software.

We are a team of eight to 10 people who manage our own network and our clients' network. We have junior consultants, consultants, and managers who are working together to provide the solution to our customers and organizations for managing the network.

It's easy to use, easy to deploy, and I have more visibility over my network to see which users are connected to the firewalls, which users are connected to the network, and what they're accessing.

The connectivity could be improved. It should be more user-friendly. For a layman user who doesn't have any information about VPNs, they won't know how it connects. 

There's an overhead when we use the solution and deploy users. You need to configure FortiClient for each individual user. Their systems need to be configured to connect to the VPN. It would be better if the process was automated.

Some configuration and VPN features could more user-friendly.

Now, I'm working on a solution from Palo Alto firewall. It's basically an endpoint firewall. When a user opens his laptop, the laptop is already connected to a VPN, so it's secure before the login feature. I would like to see that feature in Fortinet as well. The system connects to the VPN as soon as it starts, no matter if it's connected to a network.

I've used FortiClient for more than five years.

It's been stable for most of the time that I've used it. I spend nearly 8 to 12 hours on the VPN. It depends on the internet connection, but the VPN itself is stable enough.

It's scalable.

Technical support is helpful and responsive. Whenever we need any support, they are there to help us.

I would rate technical support as four out of five.

I've used Cisco AnyConnect and Cisco Meraki. I use this software to connect to the VPN.

Initial setup would be better if it was automated. It will take a couple of minutes to set up a VPN. If there are more than 100 or 1,000 users in an organization, you can multiply that number with the number of employees.

The number of people needed for maintenance depends on the deployment. For our organization, there are 10 people managing it. There are some projects that I'm single-handedly managing, so I am doing the Fortinet firewall's configuration, the VPN configuration, and site to site VPN for the client's VPN. There are some instances where I require more support from my team. It depends on the deployment and the project on which we're working.

The deployment was done by my own team.

We took some assistance from Fortinet support, but we did most of the configurations ourselves. There were some cases in which we required some expert assistance, so we contacted Fortinet support. They were super helpful and useful.

There was a return on investment, mainly in terms of security. After COVID, there were a lot of incidents in my country and in the banking sector. Some of our customers lost a lot of data, which was worth a lot for them. After investing in Fortinet, their network has been quite secure. They've been audited from multiple organizations and have achieved their mark.

I would rate this solution as eight out of ten. 

If there was an automation feature and it was more secure, I would rate it as 10 out of 10. 

I would recommend this solution to others. We had some incidents and were asked to provide solutions to some of our commercial clients. We provided Fortinet. We shortlisted the firewall and gave them a technical solution.

We primarily use the solution for endpoint protection. 

Since there has been a lot of work from home, the product has given us more control over the users and what they are browsing. We can restrict their activity to our Fortinet cloud only. Having those controls in place - including what website they should browse, what data they should transfer or use, whose server is coming into their devices, how they're connected with geographical location, et cetera - keeps our company safer. Everything is helping us maintain the security of the devices that are not in the office.

With FortiClient we can control the devices which are not in the office. We are enforcing them to work with FortiClient only. If FortiClient is off, they cannot connect to the internet. They need FortiClient to be on. That one friction is what is making our life easier as system administrators and IT security support.

The initial setup is easy.

The solution scales well.

Sometimes there are issues when we are trying to connect. The error doesn't give us the proper feedback. Exactly what is wrong and how we can troubleshoot it is not clear.

We have approximately 500 users who are using FortiClient. They do not provide us a central point of how to deploy on all the users from one location. Manually, we have to go and install it on every user's system.

If we could have multiple VPN connections at the same time or a VPN channel to different VPNs, that would be ideal.

I used the solution for six or seven years. 

The solution is very stable and very reliable. Its performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

I'd rate the stability eight out of ten. 

It is easily scalable.

We have about 100 users. 

I've used support many times. 

There are two aspects. One is reaching them and the second is getting support. So reaching them is a pretty tedious process. That said, if we reach them, then our resolution is a hundred percent what we get. 

Positive

We were using Symantec. Then Symantec was overtaken by Broadcom. Once Broadcom took over, we were not getting the support that we used to get when it was really Symantec only.

We also tried to work with CrowdStrike and did not have a good experience with them. They wouldn't properly let us test the solution. They only let us test the basic antivirus and nothing else. 

Earlier, we were using SonicWall. That global VPN client was not that stable, so we moved to Fortinet.

FortiClient is much better than the global VPN client of SonicWall as SonicWall Client is very limited, and it doesn't have a feature set, that we can upgrade in future. Fortinet Client can be upgraded. We don't have to reinstall, only handle the feature enabling. The scalability is excellent. 

The solution is simple. It's not overly complex. 

It's just three clicks, and it is installed. It doesn't take long at all. 

We have about seven team members that can handle deployment and maintenance tasks. 

The solution is more on the expensive side. 

I'm a customer and end-user. 

We had the solution deployed on-premises and on the cloud. We have a cloud-based appliance and physical appliances in each of our offices too. When our office wants to connect to Azure's cloud, we use the Fortinet appliance on the cloud to get connected and have the VPN established.

I'd rate the solution nine out of ten. I'd recommend it to others any day of the week.