Fortinet FortiClient protects endpoints such as PCs, laptops, tablets, and other devices within the local area network.
Security Network Architect at novonordisc
Protects endpoints within the local area network and has low maintenance
Pros and Cons
- "FortiClient is very easy, useful, and practical."
- "The solution could add data to the endpoint."
What is our primary use case?
What is most valuable?
The flow between the endpoint and Fortinet firewall is increasing. If you configure VPN IPsec and site-to-site between two FortiGate or firewalls, the network interface between the endpoints and the firewall is not encrypted. We added analytics to increase the flow from the endpoint through the firewall and the server to the second firewall like Palo Alto, Azure, or another.
Integration capabilities are based on license. You can specify the number of endpoints to add.
What needs improvement?
The solution could add data to the endpoint.
For how long have I used the solution?
I have used Fortinet FortiClient for an implementation.
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What do I think about the stability of the solution?
The solution was integrated with Windows, Linux, or various web distributions. It's stability is great.
What do I think about the scalability of the solution?
The solution is scalable. You can upgrade anytime.
How are customer service and support?
Sometimes, we may not have anyone to contact for tech support because we've acquired much knowledge. We refer to a quick guide if we encounter issues, such as VPN IP settings or VPN assistance. When one person lacks the skills to master or understand the content, you can comprehend and implement it with the Fortinet cookbook. You can resolve some issues. However, you can email them if you encounter a very complicated problem or issue. Fortinet will understand and respond within two hours.
How was the initial setup?
The initial setup is very easy. You can perform the initial setup as the user, installing the application on the endpoint and assigning it. Then, configure the firewall and set up your gateway. After that, you can add and monitor your endpoints through your firewall.
If you have the licensing and highly vulnerable documents, you can implement it quickly.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing for Fortinet would vary. They had a bundle for FortiGate from Fortinet. They do not abandon the bundle between physical and virtual machines. With the license, the device is very useful.
What other advice do I have?
You can maintain and work with your endpoint through the firewall.
FortiClient is very easy, useful, and practical. We can monitor the endpoints.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Specialist at a tech vendor with 10,001+ employees
A stable solution requiring a straightforward initial setup to get started but needing improvement on the scalability front
Pros and Cons
- "It is a stable solution."
- "Occasionally, the solution may provide a slow connection. In addition, there may be initialization and authorization issues that one may need to take care of while using the solution."
What is our primary use case?
Occasionally, the solution may provide a slow connection. In addition, there may be initialization and authorization issues that one may need to take care of while using the solution. As a network engineer, cybersecurity professional, and individual involved in the assessment process, it is necessary to monitor VPN connectivity regularly. This involves verifying whether the VPN connections are established or not and understanding any challenges that may be affecting users. These are the areas where I need to pinpoint and look into since I have been handed over the responsibility to do so.
What is most valuable?
The price to pay for the features is significant, in my opinion. However, I don't know much about the updates and packs since our company is not involved in that part. Our primary responsibility is to check the latency during slow periods of time. We must be aware of any slowness in the user's connection since they are connected to us. If users experience slow connections, we must address the issue promptly.
What needs improvement?
Assuming myself to be the subject and your database to be the object, whenever the subject requests access to the database, the authorization process needs to be done quickly to ensure that the database can be manipulated efficiently. However, sometimes data manipulation can still take time.This can be achieved fast through authorization, authentication, or a triple authentication system. I am from India, and I have to log in to the data center in the US. I wonder why it takes time despite us having leased lines and multiple connections. Therefore, these are important topics that we need to discuss further.
For how long have I used the solution?
I have been using Fortinet FortiClient for one year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Scalability-wise, I rate this solution a seven and a half out of ten. There should be a proper solution for patch implementation and server hardening. I would like the solution's scalability to be improved. Also, I plan to increase the solution's usage. I have 13,000 people using Fortinet FortiClient and Cisco AnyConnect based on their work areas and connectivity requirements. Redundancy measures have been implemented to ensure connectivity for all users.
As per my observation, there are people who are supportive of Fortinet FortiClient. Their support can be crucial in making the solution scalable since they possess years of experience in this field.
How was the initial setup?
The initial setup process for the solution is straightforward. The initial setup was done one year ago.
Several steps need to be followed to deploy the solution. Firstly, the software required for the solution needs to be installed. Once the software is installed, the server name needs to be provided where the software will be deployed. Additionally, the network needs to be configured by specifying the IP addresses and gateway addresses to establish connectivity.
What's my experience with pricing, setup cost, and licensing?
As a technical team member, I am not responsible to look into the pricing matters. These aspects are typically handled by the management team, who have the authority to obtain the necessary licenses based on certain established principles. Also, I can only let the management team know when the license will expire. Ultimately, the decision-makers are the business consultants.
What other advice do I have?
I used Fortinet FortiClient for cryptography, which is something one can achieve faster over the solution. An alternative solution to consider is Cisco OpenConnect. It's important to consider the requirements of its users because, ultimately, everyone goes for a different redundancy. Fortinet FortiClient and Cisco OpenConnect are VPN solutions that can establish secure connections with other individuals or networks. They are both available as open-source resources.
Since I am not from the procurement side, I cannot recommend the solution to anyone from my end. However, from a technical perspective, I will be in a position to comment. Overall, I rate this solution seven and a half out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiClient
October 2026
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IT Manager at TiThink
Good security and support and easy to make secure remote connections
Pros and Cons
- "The service is centralized."
- "Cloud services are very expensive for us."
What is our primary use case?
We primarily use the solution as a VPN. It's to help our remote employees connect. We use it mainly for security reasons so that our staff has clean, secure, internet access.
What is most valuable?
The security is good. It helps us avoid attacks. The antivirus database is quite strong.
It's helpful in that it allows us to create secure remote connections.
The service is centralized.
What needs improvement?
We don't have matching infrastructure in our company for our customers as it is too expensive. It's difficult to see the licenses due to the cost. We don't find it too expensive as we do not have too much infrastructure, however, our customers have more infrastructure and need more and therefore it can get pricey.
Cloud services are very expensive for us.
We'd like Fortinet to offer bundled options in the future.
For how long have I used the solution?
I've used the solution for seven to eight years so far.
What do I think about the stability of the solution?
This is quite a stable solution. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have around 20 people using the solution right now. Our engineers from the system department handle the solution.
The product is quite scalable. I'd rate the ease of expansion at a nine out of ten.
How are customer service and support?
I've dealt with support in the past and they are helpful and responsive. Typically, items are dealt with by the next business day. They are very fast to respond.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup is not very simple.
The time it takes to deploy depends on the environment. If you are adding some rules in, it could take a few hours. If you have everything organized ahead of time and you have all of the rules decided beforehand, it is pretty easy. An implementation like that can go pretty fast.
What about the implementation team?
We handled the setup ourselves.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. We found the cloud to be very expensive.
Licensing is usually paid yearly.
What other advice do I have?
We are Fortinet partners.
We're using the latest version of the solution. We renewed our hardware just last year.
I'd recommend the solution to others. I'd rate the product nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network Engineer at Pronet
The solution efficiently blocks noncompliant devices but has some issues with user stability
Pros and Cons
- "The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols."
- "Technical support is quite impressive and available 24/7."
- "The solution has some stability issues on the user side but is improving."
What is our primary use case?
Our company deploys the solution for twenty customers who need ransomware protection and web application firewalls.
What is most valuable?
The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols such as the absence of antivirus protection.
The TNA security feature allows integration with FortiClient, FortiGate, FortiAnalyzer, and FortiSandbox.
The solution creates a security fabric with all devices connected and sharing the same log so it is easy to automatically quarantine any device.
What needs improvement?
The solution has some issues with stability on the user side.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution has some stability issues on the user side but is improving.
New releases are more stable than past versions.
What do I think about the scalability of the solution?
The solution is scalable based on your license.
Adding users that extend beyond your current license is simple because you just upgrade your license.
How are customer service and support?
Technical support is quite impressive and available 24/7.
Support engages with us and provides relevant resolutions for issues.
How was the initial setup?
The initial setup on the server side is very easy.
The setup steps include installing the solution on the server, configuring any ports or IPs, creating an installer to run on user systems, and then deploying the solution on the user side.
Deployment on the user side can be done manually if there are few users. Our clients have thousands of users so we push the installer through ED by creating group profiles that contain specific policies.
Users receive policy updates that administrators want to push to them.
What about the implementation team?
Our company implements the solution for customers.
What other advice do I have?
The solution is moving toward stability so I recommend it.
I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Manager at SAI Systems
Good device control, knowledgable support, and capable of expansion
Pros and Cons
- "The initial setup is easy."
- "With FortiClient we can control the devices which are not in the office."
- "Sometimes there are issues when we are trying to connect. The error doesn't give us the proper feedback."
What is our primary use case?
We primarily use the solution for endpoint protection.
Since there has been a lot of work from home, the product has given us more control over the users and what they are browsing. We can restrict their activity to our Fortinet cloud only. Having those controls in place - including what website they should browse, what data they should transfer or use, whose server is coming into their devices, how they're connected with geographical location, et cetera - keeps our company safer. Everything is helping us maintain the security of the devices that are not in the office.
What is most valuable?
With FortiClient we can control the devices which are not in the office. We are enforcing them to work with FortiClient only. If FortiClient is off, they cannot connect to the internet. They need FortiClient to be on. That one friction is what is making our life easier as system administrators and IT security support.
The initial setup is easy.
The solution scales well.
What needs improvement?
Sometimes there are issues when we are trying to connect. The error doesn't give us the proper feedback. Exactly what is wrong and how we can troubleshoot it is not clear.
We have approximately 500 users who are using FortiClient. They do not provide us a central point of how to deploy on all the users from one location. Manually, we have to go and install it on every user's system.
If we could have multiple VPN connections at the same time or a VPN channel to different VPNs, that would be ideal.
For how long have I used the solution?
I used the solution for six or seven years.
What do I think about the stability of the solution?
The solution is very stable and very reliable. Its performance is good. There are no bugs or glitches. It doesn't crash or freeze.
I'd rate the stability eight out of ten.
What do I think about the scalability of the solution?
It is easily scalable.
We have about 100 users.
How are customer service and support?
I've used support many times.
There are two aspects. One is reaching them and the second is getting support. So reaching them is a pretty tedious process. That said, if we reach them, then our resolution is a hundred percent what we get.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Symantec. Then Symantec was overtaken by Broadcom. Once Broadcom took over, we were not getting the support that we used to get when it was really Symantec only.
We also tried to work with CrowdStrike and did not have a good experience with them. They wouldn't properly let us test the solution. They only let us test the basic antivirus and nothing else.
Earlier, we were using SonicWall. That global VPN client was not that stable, so we moved to Fortinet.
FortiClient is much better than the global VPN client of SonicWall as SonicWall Client is very limited, and it doesn't have a feature set, that we can upgrade in future. Fortinet Client can be upgraded. We don't have to reinstall, only handle the feature enabling. The scalability is excellent.
How was the initial setup?
The solution is simple. It's not overly complex.
It's just three clicks, and it is installed. It doesn't take long at all.
We have about seven team members that can handle deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
The solution is more on the expensive side.
What other advice do I have?
I'm a customer and end-user.
We had the solution deployed on-premises and on the cloud. We have a cloud-based appliance and physical appliances in each of our offices too. When our office wants to connect to Azure's cloud, we use the Fortinet appliance on the cloud to get connected and have the VPN established.
I'd rate the solution nine out of ten. I'd recommend it to others any day of the week.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate IT Manager at PRopex Furnishing Solutions
Easy to use with good vulnerability scanning and patch management functionality
Pros and Cons
- "It’s easy to use."
- "The deployment was fast and easy to use, and on the firewall we can see if you are a client or not, so it's good for visibility while also offering strong vulnerability scanning, useful malware protection, and solid patch management."
- "While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft."
- "They are clever guys. They make you buy more than one solution instead of putting everything together."
What is our primary use case?
We primarily use the solution for security purposes. It’s an endpoint management server.
It's for endpoint management, especially for the laptops or maybe the virtual laptop that is working, virtual desktops, servers, mainly vulnerability scanning, and just for management.
What is most valuable?
It’s easy to use.
The deployment was fast.
It's migrated to the security service. On the firewall, we can see if you are a client or not, so it's good for visibility.
It offers vulnerability scanning and is good at picking stuff up.
The solution offers useful malware protection.
The sandbox is okay also.
It’s good when using the VPN and remote access.
The patch management is pretty good.
What needs improvement?
We opened a ticket in Forti for a virtual desktop environment client to see if we could use it in the cloned desktop. We're using it in a virtual environment and need to sort that out so it also will work for cloned environments. They're working on that. However, it's not perfect right now.
I don't really want to add new features. However, I would like to add the zero-day protection that they offer in the FortiXDR solution to this product. Right now, it's another product. They are clever guys. They make you buy more than one solution instead of putting everything together.
While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft.
For how long have I used the solution?
We’ve used it for around a year and a half. We started using it around 2020 or thereabouts.
What do I think about the stability of the solution?
For the most part, the solution is stable. It depends. We always need to test the new versions. However, it seems stable even on the client side.
What do I think about the scalability of the solution?
We are licensing to about 200 endpoints on the solution right now.
Everyone in the company uses the solution. Here, in Hungary, we're using a sync client and virtual desktops.
We are a small company, so scalability is not the issue. We don't need to worry about having 20,000 users and then suddenly getting another 50,000. That's really a scalability issue. However, right now, it's not an issue for 200 users. There’s not a question anyway in regards to scalability.
Which solution did I use previously and why did I switch?
I previously used Ivanti. We moved to a virtual desktop environment and to Forti Fabric and it seemed better to move to FortiClient. It was cheaper as well. That said, Ivanti is a bigger solution, especially focused on physical desktops. We have no physical desktops, so we did not need them.
How was the initial setup?
The initial setup is easy to use, which makes the deployment very quick.
What about the implementation team?
The deployment was deployed by a partner.
It was easy to set up. The whole process maybe took one day.
What's my experience with pricing, setup cost, and licensing?
The pricing was okay. They recently changed it. I just purchased it, and they doubled the price. It was not a very friendly move.
The problem is that the marketing guy is always working with forecasting, and they're crazy about their forecast. The vendor is crazy about the forecast, yet they doubled the price without warning me. It's very hard to make a budget that way.
It's paid every year. This year, when I saw the price, I thought, "oh my God, it's double what was in the last year." For 200 users, that was not very, very painful. However, you need to explain to everyone why you spent more.
What other advice do I have?
Overall, it’s a good product. I'd rate it a nine out of ten.
It’s great if you have other Fortigate products.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Information Technology at Banco Millennium Atlântico
Great integrated VPN, real-time signature scans, and central intelligence
Pros and Cons
- "EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze and remediation a Hollywood movie."
- "Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products."
- "Technical support has been a nightmare."
What is our primary use case?
We've used the solution to remove legacy AV and replace it with a modern EP.
We worked with Symantec and Kaspersky previously, and they were very cumbersome and exhaustive on the endpoints and supporting teams.
We needed a revamp and we did a very lengthy study of several platforms. Fortinet came to discuss a holistic view and had the right architecture. We actually bought FortiClient in the hope of creating 365-degree connectivity to all-stack on the Fortinet suite, including EDR. We have not been disappointed so far.
It is easy to manage platforms and has intuitive reporting making it a breeze to administer and project future remediation.
How has it helped my organization?
We moved through these key phases:
- Study application signatures identification capabilities.
- Get to know the fabric connection to Fortigate/EMS
- Understanding the gain with FortiAnalyser.
- Using the SCCM in conjunction with patching
- Upgrade to Zero Trust with FortiEDR
The idea of a single plane of glass for all security products fits perfectly on our four-man team, and we have a collaborations team independent of Azure Cloud Services and both can easily study, interpret the reports and act on them within five minutes, to be precise.
What is most valuable?
The most valuable features include:
- Vulnerability Scan
- Integrated VPN
- Real-Time Signature Scan
- Central Intelligence (Fortigate with FortiAnalyser)
EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze and remediation a Hollywood movie.
We can't wait for the ERD integration and get the FortiNAC onboard for a Zero-Trust platform, every day goes by and we rest assured of the decision we made three years ago.
Thank you Fortinet, we do appreciate your R&D!
What needs improvement?
The solution could be improved in these areas:
1. Support (If you have the Advanced Support Services you are in heaven) if not you will be in hell for a long time.
2. Licensing Division (They are starting to understand the value of their product and slicing everything to make money)
3. EDR with EMS better integrate them on the same single plane of glass. We will be waiting for it.
4. Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products.
5. Advertise needs to be better for the ELA.
For how long have I used the solution?
We've used the solution for 36 months.
What do I think about the stability of the solution?
The solution was stable within 24 Months and is 100% stable.
What do I think about the scalability of the solution?
The product is scalable and adjusts to all needs.
How are customer service and support?
Technical support has been a nightmare. We are about to get a ELA and pay for the Advance Care Support.
How would you rate customer service and support?
Positive
How was the initial setup?
It is relative to your internal team competencies, and generally easier than other competitors.
What about the implementation team?
We implemented it with our internal team.
What was our ROI?
ROI is almost 50% compared to old solutions.
What's my experience with pricing, setup cost, and licensing?
If you have the chance to revamp, ask yourself what is your vision and start designing it on paper and understand what covers betters your needs, and move towards it.
Start with your internal competencies and build on them.
Which other solutions did I evaluate?
We also looked into:
- Microsoft
- Checkpoint
- Palo Alto
- Cisco
What other advice do I have?
The solution offers great 365 views, impressive reporting, and good product integration.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager at Aeruma
Effective in improving endpoint visibility and has good integration capabilities
Pros and Cons
- "The integration capabilities are good."
- "The quality and response time of the support team must be improved."
What is our primary use case?
Our customers use the product for endpoint protection and VPN. Our clients are mainly focussed on logistics. They also use the tool for remote workforce security management.
What is most valuable?
Our customers do not have any complaints about the solution. The solution is effective in improving endpoint visibility. The product provides features like URL Filtering for endpoint protection. IPS is an effective feature. We use the VPN, too. We register our endpoints to the management server.
The product supports our client’s remote access needs. The integration capabilities are good. Our clients usually integrate the product with FortiGate. The integration has improved our client’s security posture. So far, we haven’t heard any complaints from users about VPN.
What needs improvement?
The quality and response time of the support team must be improved.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. Our clients are small and enterprise-level businesses.
How was the initial setup?
I rate the ease of setup an eight out of ten. The deployment takes two hours.
What other advice do I have?
We are partners. I will recommend the tool to others. It is easy to integrate with FortiGate. We can use policies for endpoint protection. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Lead Engineer - Work Modernization at Searce Inc
Provides a stable and secure VPN connection for remote access
Pros and Cons
- "From my perspective as an end user, it's consistently stable, and I would rate the stability as a nine out of ten."
- "More integration would be beneficial."
What is our primary use case?
Our main use case is when I need to work from home. For instance, if I'm not going to the office today and I need to access files hosted on our local servers, I use FortiClient to connect to the network. This also helps me avoid using virtual machines that are located on-premises. So, my primary use case is accessing the network remotely via VPN to work with VMs. However, I'm not responsible for the overall management; that's handled by our IT team.
What is most valuable?
Almost every VPN solution offers similar features. You input your credentials, log in, and gain access to a virtual IT environment assigned to you. This is the core functionality of a VPN, and we have that with FortiClient. Personally, it's fine for me.
What needs improvement?
While it's been excellent, I suppose even faster connectivity would be great.
More integration would be beneficial. Faster connectivity is always welcome.
For how long have I used the solution?
I have been using this solution for three years. We use the latest version.
What do I think about the stability of the solution?
From my perspective as an end user, it's consistently stable, and I would rate the stability as a nine out of ten.
What do I think about the scalability of the solution?
It's not designed for scalability; it's a VPN solution meant for individual users.
How was the initial setup?
FortiClient was pre-installed on my machine. It is deployed both on-premises and cloud environments.
What other advice do I have?
Overall, I would rate the solution a nine out of ten because it has been very stable for me.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A scalable and easy-to-deploy solution, but its visibility of the end-user action should be improved
Pros and Cons
- "Fortinet FortiClient's scalability is very good because it has no limitations."
- "Fortinet FortiClient should improve its visibility of the consumption of traffic and end-user action, which is very low."
What is our primary use case?
We use Fortinet FortiClient based on the end user's firewall structure. If my customer uses a FortiGate firewall, we usually use Fortinet FortiClient for the VPN instead of a WatchGuard.
What is most valuable?
Fortinet FortiClient's scalability is very good because it has no limitations.
What needs improvement?
Fortinet FortiClient should improve its visibility of the consumption of traffic and end-user action, which is very low.
For how long have I used the solution?
I have been using Fortinet FortiClient for two years.
What do I think about the stability of the solution?
We didn't face any problems with Fortinet FortiClient's stability.
Which solution did I use previously and why did I switch?
I previously used a solution called WatchGuard.
How was the initial setup?
Fortinet FortiClient's initial setup is quite simple.
What about the implementation team?
Fortinet FortiClient's deployment took around five to ten minutes. We manually set up the software while configuring the end-user device. We deployed the solution through an in-house team.
What other advice do I have?
I would not recommend Fortinet FortiClient to other users because of its low visibility of end-user actions.
Overall, I rate Fortinet FortiClient a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: October 2026
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