Fortinet FortiClient Reviews

We use the solution for end-user protection and VPN. 

Fortinet FortiClient offers a vulnerability test feature, allowing us to monitor end-user devices. This includes ensuring necessary updates, such as Windows updates, are not overlooked.

The tool simplifies our organization's endpoint management by monitoring users to ensure they use the right tools. Additionally, it allows us to enforce IT policies. 

If a user attempts to access a suspicious website, the tool prevents the computer from opening it. It integrates with FortiClient EMS, allowing IT security to enforce additional measures such as application firewall and web filtering. This enables the company to restrict users from accessing certain websites or using specific applications, such as blocking access to YouTube.

Fortinet FortiClient has improved our team's workload and response time to security incidents.

The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings. 

I have been using the product for seven years. 

I rate the product's stability a nine out of ten. 

I rate the tool's scalability a nine out of ten.

The tool's deployment is not complicated. Fortinet FortiClient's team is helpful in that regard. 

I rate the product's pricing a seven out of ten. 

I rate the overall product a seven out of ten. 

We primarily use the solution for endpoint protection. 

Since there has been a lot of work from home, the product has given us more control over the users and what they are browsing. We can restrict their activity to our Fortinet cloud only. Having those controls in place - including what website they should browse, what data they should transfer or use, whose server is coming into their devices, how they're connected with geographical location, et cetera - keeps our company safer. Everything is helping us maintain the security of the devices that are not in the office.

With FortiClient we can control the devices which are not in the office. We are enforcing them to work with FortiClient only. If FortiClient is off, they cannot connect to the internet. They need FortiClient to be on. That one friction is what is making our life easier as system administrators and IT security support.

The initial setup is easy.

The solution scales well.

Sometimes there are issues when we are trying to connect. The error doesn't give us the proper feedback. Exactly what is wrong and how we can troubleshoot it is not clear.

We have approximately 500 users who are using FortiClient. They do not provide us a central point of how to deploy on all the users from one location. Manually, we have to go and install it on every user's system.

If we could have multiple VPN connections at the same time or a VPN channel to different VPNs, that would be ideal.

I used the solution for six or seven years. 

The solution is very stable and very reliable. Its performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

I'd rate the stability eight out of ten. 

It is easily scalable.

We have about 100 users. 

I've used support many times. 

There are two aspects. One is reaching them and the second is getting support. So reaching them is a pretty tedious process. That said, if we reach them, then our resolution is a hundred percent what we get. 

Positive

We were using Symantec. Then Symantec was overtaken by Broadcom. Once Broadcom took over, we were not getting the support that we used to get when it was really Symantec only.

We also tried to work with CrowdStrike and did not have a good experience with them. They wouldn't properly let us test the solution. They only let us test the basic antivirus and nothing else. 

Earlier, we were using SonicWall. That global VPN client was not that stable, so we moved to Fortinet.

FortiClient is much better than the global VPN client of SonicWall as SonicWall Client is very limited, and it doesn't have a feature set, that we can upgrade in future. Fortinet Client can be upgraded. We don't have to reinstall, only handle the feature enabling. The scalability is excellent. 

The solution is simple. It's not overly complex. 

It's just three clicks, and it is installed. It doesn't take long at all. 

We have about seven team members that can handle deployment and maintenance tasks. 

The solution is more on the expensive side. 

I'm a customer and end-user. 

We had the solution deployed on-premises and on the cloud. We have a cloud-based appliance and physical appliances in each of our offices too. When our office wants to connect to Azure's cloud, we use the Fortinet appliance on the cloud to get connected and have the VPN established.

I'd rate the solution nine out of ten. I'd recommend it to others any day of the week. 

We are using the solution completely for VPN purposes. We have infrastructure VPNs, and our clients are completely relying on FortiClient.

We are providing SSL VPNs with separate IDs for all the clients. With the FortiClient software, they can use our service even from home, with all kinds of solutions - like public VDA. They can access the VDA from their home with FortiClient. They just need to connect to the solution and be directly accessible to this local VDA service.

It's a completely user-friendly solution for any kind of platform, including Linux, Windows, Mac, et cetera. Our clients rely entirely on FortiClient.

It has a great split tunneling feature. The split tunneling feature is good in cases when we want to browse the internet through the ISP connection without going through our organization. It's for the client to browse the internet without going through our organization. The remaining traffic will go through a web firewall, and only the public features will go through their ISP.

The solution is stable.

You can scale the product.

The solution is easy to set up, deploys quickly, and doesn't take too many people in terms of handling the setup.

Technical support is good.

It works well with other Fortinet products.

FortiClient is not great in Linux. Our clients report issues from some of their Linux versions where FortiClient has some issues. In Windows, it is perfectly fine. In Mac OS also, it is excellent; however, in Linux, it is somewhat tough to handle.

We would like to see user-based authentication. It is already there. However, we are not able to save profiles completely in many of the releases. We will need to type these user-based things again and again on each connection fail. Therefore, once it gets connected, it is not completely up. We need to connect again after a session time-out.

I've been using the solution for eight to nine years.

It is a stable product. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.

The solution scales well. It's not an issue at all.

We have between 4,000 and 5,000 users on the solution. Maybe 3,000 students will use it, and around 2,000 faculty.

We do have plans to increase usage.

The technical support has been good. We've found them to be helpful and responsive.

We have used other private VPN solutions. For example, OpenVPN. FortiClient, however, completely works well with FortiGate solutions which is why we moved on with FortiClient.

We required two people to handle the setup process. It's completely configurable. We were able to have everything up and running in two or three days. It's pretty straightforward and doesn't take a long time. Our network administrators handled the setup. We have two people handling maintenance.

We didn't need any outside assistance. We handled everything in-house.

We have seen an ROI as it allows our users to work from home, which saves in-office resources. It's helped us cut down on our budget.

We license FortiClient as a VPN and don't require any other licenses.

I'm a customer and end-user.

I can't say which version number we are on at this time. We're likely on the most up-to-date version.

We like that the solution provides us with a more secure feeling. Also, client connectivity is not that difficult to configure. With the DNA in FortiClient, we can directly use the server from home. It is completely user-friendly and less time-consuming. Users can improve their production time greatly.

I'd rate the solution nine out of ten.

Occasionally, the solution may provide a slow connection. In addition, there may be initialization and authorization issues that one may need to take care of while using the solution. As a network engineer, cybersecurity professional, and individual involved in the assessment process, it is necessary to monitor VPN connectivity regularly. This involves verifying whether the VPN connections are established or not and understanding any challenges that may be affecting users. These are the areas where I need to pinpoint and look into since I have been handed over the responsibility to do so.

The price to pay for the features is significant, in my opinion. However, I don't know much about the updates and packs since our company is not involved in that part. Our primary responsibility is to check the latency during slow periods of time. We must be aware of any slowness in the user's connection since they are connected to us. If users experience slow connections, we must address the issue promptly.

Assuming myself to be the subject and your database to be the object, whenever the subject requests access to the database, the authorization process needs to be done quickly to ensure that the database can be manipulated efficiently. However, sometimes data manipulation can still take time.This can be achieved fast through authorization, authentication, or a triple authentication system. I am from India, and I have to log in to the data center in the US. I wonder why it takes time despite us having leased lines and multiple connections. Therefore, these are important topics that we need to discuss further.

I have been using Fortinet FortiClient for one year.

It is a stable solution.

Scalability-wise, I rate this solution a seven and a half out of ten. There should be a proper solution for patch implementation and server hardening. I would like the solution's scalability to be improved. Also, I plan to increase the solution's usage. I have 13,000 people using Fortinet FortiClient and Cisco AnyConnect based on their work areas and connectivity requirements. Redundancy measures have been implemented to ensure connectivity for all users.

As per my observation, there are people who are supportive of Fortinet FortiClient. Their support can be crucial in making the solution scalable since they possess years of experience in this field.

The initial setup process for the solution is straightforward. The initial setup was done one year ago.

Several steps need to be followed to deploy the solution. Firstly, the software required for the solution needs to be installed. Once the software is installed, the server name needs to be provided where the software will be deployed. Additionally, the network needs to be configured by specifying the IP addresses and gateway addresses to establish connectivity.

As a technical team member, I am not responsible to look into the pricing matters. These aspects are typically handled by the management team, who have the authority to obtain the necessary licenses based on certain established principles. Also, I can only let the management team know when the license will expire. Ultimately, the decision-makers are the business consultants.

I used Fortinet FortiClient for cryptography, which is something one can achieve faster over the solution. An alternative solution to consider is Cisco OpenConnect. It's important to consider the requirements of its users because, ultimately, everyone goes for a different redundancy. Fortinet FortiClient and Cisco OpenConnect are VPN solutions that can establish secure connections with other individuals or networks. They are both available as open-source resources.

Since I am not from the procurement side, I cannot recommend the solution to anyone from my end. However, from a technical perspective, I will be in a position to comment. Overall, I rate this solution seven and a half out of ten.

Fortinet FortiClient protects endpoints such as PCs, laptops, tablets, and other devices within the local area network.

The flow between the endpoint and Fortinet firewall is increasing. If you configure VPN IPsec and site-to-site between two FortiGate or firewalls, the network interface between the endpoints and the firewall is not encrypted. We added analytics to increase the flow from the endpoint through the firewall and the server to the second firewall like Palo Alto, Azure, or another.

Integration capabilities are based on license. You can specify the number of endpoints to add.

The solution could add data to the endpoint.

I have used Fortinet FortiClient for an implementation.

The solution was integrated with Windows, Linux, or various web distributions. It's stability is great.

The solution is scalable. You can upgrade anytime.

Sometimes, we may not have anyone to contact for tech support because we've acquired much knowledge. We refer to a quick guide if we encounter issues, such as VPN IP settings or VPN assistance. When one person lacks the skills to master or understand the content, you can comprehend and implement it with the Fortinet cookbook. You can resolve some issues. However, you can email them if you encounter a very complicated problem or issue. Fortinet will understand and respond within two hours.

Positive

The initial setup is very easy. You can perform the initial setup as the user, installing the application on the endpoint and assigning it. Then, configure the firewall and set up your gateway. After that, you can add and monitor your endpoints through your firewall.

If you have the licensing and highly vulnerable documents, you can implement it quickly.

The pricing and licensing for Fortinet would vary. They had a bundle for FortiGate from Fortinet. They do not abandon the bundle between physical and virtual machines. With the license, the device is very useful.

You can maintain and work with your endpoint through the firewall.

FortiClient is very easy, useful, and practical. We can monitor the endpoints.

Overall, I rate the solution an eight out of ten.

We primarily use the solution as a VPN. It's to help our remote employees connect. We use it mainly for security reasons so that our staff has clean, secure, internet access.

The security is good. It helps us avoid attacks. The antivirus database is quite strong. 

It's helpful in that it allows us to create secure remote connections. 

The service is centralized.

We don't have matching infrastructure in our company for our customers as it is too expensive. It's difficult to see the licenses due to the cost. We don't find it too expensive as we do not have too much infrastructure, however, our customers have more infrastructure and need more and therefore it can get pricey.

Cloud services are very expensive for us. 

We'd like Fortinet to offer bundled options in the future. 

I've used the solution for seven to eight years so far. 

This is quite a stable solution. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

We have around 20 people using the solution right now. Our engineers from the system department handle the solution. 

The product is quite scalable. I'd rate the ease of expansion at a nine out of ten. 

I've dealt with support in the past and they are helpful and responsive. Typically, items are dealt with by the next business day. They are very fast to respond. 

Positive

We did not previously use a different solution.

The initial setup is not very simple. 

The time it takes to deploy depends on the environment. If you are adding some rules in, it could take a few hours. If you have everything organized ahead of time and you have all of the rules decided beforehand, it is pretty easy. An implementation like that can go pretty fast. 

We handled the setup ourselves. 

The solution is expensive. We found the cloud to be very expensive. 

Licensing is usually paid yearly.

We are Fortinet partners. 

We're using the latest version of the solution. We renewed our hardware just last year. 

I'd recommend the solution to others. I'd rate the product nine out of ten. 

We primarily use the solution as anti-malware. 

The dashboard is great.

It offers good customization and integration with other software.

The initial setup is very good. 

The artificial intelligent aspect of it needs improvement. Having worked with Sophos Intercept X before, I found it fascinating, especially the integration between the endpoint agents and the file. The synchronized security in that solution was great.

However, with Fortinet, it's not as easy. Sophos was simpler. With Sophos, when you are securing your assets, you are securing not only the network perimeter but also the endpoints. And the threats are coming from all sorts of directions. They can come from the internet or a USB. Fortinet needs to cover more areas where threats can come from.  

We've been using the solution for 12 months. 

Currently, we have not had any major issues in stability. I will still say that we are still experimenting with it as the product is very new. That said, in general, it is stable. 

The solution can scale, and we can still scale it as well. It could be expanded further and it could be used more extensively used in our organization. We likely will increase usage.

Their products are very highly scalable. They know how to develop products that adapt to the demands that come in the industry. That is why even experimenting on some of their products is very easy for many organizations.

The product is very responsive. We are happy with them. 

Positive

I've also used Sophos, which is a pretty easy, broad solution. 

I've also used Kaspersky. 

The setup, the design, and the deployment are pretty straightforward.

The deployment can happen in just a matter of hours. 

How many people you need for maintenance depends on the organization's size. It can be done by one person.

I used to do the deployment. Right now, I do have a team that is in charge of that.

We looked into CrowdStrike, however, we did not go to the point of running a proof of concept. They suggested among the software that we were looking at, of course, Intercept X. Sophos, the endpoint agent, is very, very bulky, however. It tends to make most computers become slow when installed, so that was out of the question.

There is Gartner reporting that informs a lot of decisions when it comes to solutions that organizations choose to go for. The ones that are higher up in the ranking in the Gartner are what most organizations will go for. That said, we like to experiment with different industry solutions to gain insights.

We're a customer and end-user. 

We are using the latest version of the product. 

I don't interact it on a day-to-day basis. I'm not technical. 

I appreciate Fortinet as one of the industry leaders, and its product portfolio is very extensive. 

I'd recommend the solution. Fortinet is an industry leader. It is known especially for the FortiGate Firewall. 

We have not yet exhausted their entire portfolio. Still, I have a lot of respect for Fortinet. I will highly recommend them, whether it's a cloud solution or it's a network security solution, or an endpoint security solution. 

I would rate the solution six out of ten. It's still early days and I haven't looked at it exhaustively. 

We've used the solution to remove legacy AV and replace it with a modern EP.

We worked with Symantec and Kaspersky previously, and they were very cumbersome and exhaustive on the endpoints and supporting teams.

We needed a revamp and we did a very lengthy study of several platforms. Fortinet came to discuss a holistic view and had the right architecture. We actually bought FortiClient in the hope of creating 365-degree connectivity to all-stack on the Fortinet suite, including EDR. We have not been disappointed so far.

It is easy to manage platforms and has intuitive reporting making it a breeze to administer and project future remediation.

We moved through these key phases:

• Study application signatures identification capabilities.
• Get to know the fabric connection to Fortigate/EMS
• Understanding the gain with FortiAnalyser.
• Using the SCCM in conjunction with patching
• Upgrade to Zero Trust with FortiEDR

The idea of a single plane of glass for all security products fits perfectly on our four-man team, and we have a collaborations team independent of Azure Cloud Services and both can easily study, interpret the reports and act on them within five minutes, to be precise.

The most valuable features include:

• Vulnerability Scan
• Integrated VPN
• Real-Time Signature Scan
• Central Intelligence (Fortigate with FortiAnalyser)

EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze and remediation a Hollywood movie.

We can't wait for the ERD integration and get the FortiNAC onboard for a Zero-Trust platform, every day goes by and we rest assured of the decision we made three years ago. 

Thank you Fortinet, we do appreciate your R&D!

The solution could be improved in these areas:

1. Support (If you have the Advanced Support Services you are in heaven) if not you will be in hell for a long time.

2. Licensing Division (They are starting to understand the value of their product and slicing everything to make money)

3. EDR with EMS better integrate them on the same single plane of glass. We will be waiting for it.

4. Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products.

5. Advertise needs to be better for the ELA.

We've used the solution for 36 months.

The solution was stable within 24 Months and is 100% stable. 

The product is scalable and adjusts to all needs.

Technical support has been a nightmare. We are about to get a ELA and pay for the Advance Care Support.

Positive

It is relative to your internal team competencies, and generally easier than other competitors.

We implemented it with our internal team.

ROI is almost 50% compared to old solutions.

If you have the chance to revamp, ask yourself what is your vision and start designing it on paper and understand what covers betters your needs, and move towards it.

Start with your internal competencies and build on them. 

We also looked into:

• Microsoft
• Checkpoint
• Palo Alto
• Cisco

The solution offers great 365 views, impressive reporting, and good product integration.