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reviewer936201 - PeerSpot reviewer
Systeem / Netwerkbeheerder at a financial services firm with 51-200 employees
Real User
Has good configuration and is easy and simple to use
Pros and Cons
  • "The configuration is the most valuable feature."
  • "The pricing could use improvement."

What is our primary use case?

We use the private deployment model of this solution. Our cloud provider is Microsoft. Our primary use case of FortiClient is for administrative purposes.

What is most valuable?

The configuration is the most valuable feature. It is also simple and easy to use. 

What needs improvement?

The pricing could use improvement. It should be cheaper. 

The reporting can also always be better. 

For how long have I used the solution?

I have been using FortiClient for a few months now.
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Fortinet FortiClient
May 2025
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What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

We have around ten users using this solution. They are primarily system administrators. We require only three people for the maintenance. 

How are customer service and support?

Their technical support is good. I am satisfied with them. 

Which solution did I use previously and why did I switch?

We previously used Palo Alto. We switched because we are using Fortinet for the whole network. 

How was the initial setup?

The initial setup was straightforward. The deployment only took a few minutes. 

What about the implementation team?

We first used the reseller for the deployment but then did it ourselves. 

Which other solutions did I evaluate?

We also looked at Meraki and Cisco. 

What other advice do I have?

It's a good solution. It works fine. It's the right solution if you use Fortinet. If we didn't have Fortinet, we wouldn't use it. 

I would rate it an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1013454 - PeerSpot reviewer
Director at a comms service provider with 201-500 employees
Real User
Easy to scale, reliable, simple to install, and has a good VPN connection
Pros and Cons
  • "The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
  • "It would be extremely useful to have an automatic updating feature."

What is our primary use case?

We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home.

What is most valuable?

The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful. It also reduces the amount of traffic that we use here. When they connect to the internet, they go directly there.

What needs improvement?

It would be extremely useful to have an automatic updating feature.

For how long have I used the solution?

I have been using Fortinet FortiClient for two years.

We are using version 6.4.

What do I think about the stability of the solution?

Fortinet FortiClient is very stable.

What do I think about the scalability of the solution?

We are not a large company which made it easy install to everyone. It was easy to scale. 

How are customer service and support?

I have not contacted technical support, and I do not believe there has ever been a discussion about technical support.

How was the initial setup?

The initial setup is straightforward. it was quite simple.

What other advice do I have?

It's a good online solution.

We are using it less now that we're almost back in the office. I don't think there was anything we missed while using it.

It's a very good product, I would rate Fortinet FortiClient a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiClient
May 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
reviewer1516392 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Real User
Supports two-factor authentication, easy to use, but VPN connection needs to be more secure
Pros and Cons
  • "The Fortinet FortiClient is simple to use."
  • "I have yet to find the benefits of the latest upgraded version."

What is our primary use case?

We use FortiClient to connect to our network and to access our internal resources.

What is most valuable?

The Fortinet FortiClient is simple to use.

It is easy to install and it supports two-factor authentication.

It has good reporting. It's user-friendly and has good documentation.

What needs improvement?

We have been facing some issues when we use the web browser to log into the VPN gateway and we use the SSL VPN through the web page and have found that the browser is unstable.

It is difficult to get logs for the client on the firewall.

Technical support can be improved. While they respond quickly they don't resolve the issues quickly.

I have yet to find the benefits of the latest upgraded version.

For how long have I used the solution?

I have been using Fortinet FortiClient for one or two years.

We are using the latest version.

What do I think about the stability of the solution?

I find it to be stable, but we want to enhance the VPN connection.

What do I think about the scalability of the solution?

We have not tried to scale it yet.

How are customer service and technical support?

We have contacted technical support, and they respond very quickly.

There times that they cannot address the issues that have and spend a lot of time trying to support us.

How was the initial setup?

The initial setup is straightforward. It's quite easy to setup.

What's my experience with pricing, setup cost, and licensing?

I don't have the licensing schema for the VPN solution because we just purchased the VPN gateway.

What other advice do I have?

We are evaluating solutions to enhance the protection for the endpoint that has been installed on laptops or PCs, for when they take the laptop or PC out of our office and connected it to the internet.

We want to find a comfortable solution for the ACL or EDR.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1289460 - PeerSpot reviewer
SOC Expert at a computer software company with 1,001-5,000 employees
Real User
Stable solution to connect endpoint users with security
Pros and Cons
  • "This solution is very stable."
  • "I would like for the next release to be more user-friendly for users to do not have as much of a technical background."

What is our primary use case?

This solution allows developers and programmers to connect endpoint users with security.

What is most valuable?

This solution is very stable.

What needs improvement?

I would like for the next release to be more user-friendly for users to do not have as much of a technical background.

For how long have I used the solution?

I have been using FortiClient for two years.

What do I think about the stability of the solution?

This solution is stable, I have not had any problems with it.

What do I think about the scalability of the solution?

This solution is scalable, we currently have fifty eight users.

How was the initial setup?

FortiClient was very easy to install and took about five minutes in total.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1135854 - PeerSpot reviewer
Presales Engineer at soulco
Real User
A solution with fast processing, good reporting, and great stability
Pros and Cons
  • "The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good."
  • "The pricing of the solution should be less expensive."

What is our primary use case?

We primarily use the solution for remote access.

What is most valuable?

The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good.

What needs improvement?

The pricing of the solution should be less expensive. 

 It would be nice if you could connect to three or four sites at a time.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is very stable. I can use it up to eight hours a day with no problem.

What do I think about the scalability of the solution?

The scalability could use improvement.

How are customer service and technical support?

The technical support for the solution is great. We had a case previously where the tech team quickly responded to our needs. They're very fast.

What other advice do I have?

We are using the on-premises deployment model.

I would recommend the solution. You can use it anytime, anywhere, even from the beach if you wanted to.

I'd rate the solution eight out of ten. It's very functional.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager IT at OTE
Real User
Easy and useful: A normal user with basic information can easily connect to any environment
Pros and Cons
  • "It is very easy and useful. A normal user with basic information can easily connect to any environment."
  • "Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."

What is our primary use case?

We implement FortiClient software for our VPN users. We have so many important users who connect through the VPN from their offices and home.

We are using the latest version.

How has it helped my organization?

We use it configure the user's gateway and set up authentication through our firewall site. Then, we ask the user to login. Once the authentication get approved, the user will get access to resources. 

What is most valuable?

It is very easy and useful. A normal user with basic information can easily connect to any environment.

For how long have I used the solution?

We have been using the product for many years.

What do I think about the stability of the solution?

It is good.

What do I think about the scalability of the solution?

It is good.

How are customer service and technical support?

Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time. They are not quick like Dell EMC or Microsoft on chat. Those companies will log into your environment, look at the issue, and resolve the case.

What's my experience with pricing, setup cost, and licensing?

The price is okay and competitive.

What other advice do I have?

I would recommend FortiClient. This is a really good security product in the market.

They have good products which they are improving.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer955431 - PeerSpot reviewer
Systems Administrator at a international affairs institute with 201-500 employees
Real User
Stable, scalable, and good functionality
Pros and Cons
  • "Overall Fortinet FortiClient has good functionality."
  • "We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."

What is our primary use case?

I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.

What is most valuable?

Overall Fortinet FortiClient has good functionality.

What needs improvement?

We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit. 

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Fortinet FortiClient to be scalable.

How are customer service and support?

After everything was implemented, we did not use technical support. We have not needed the support.

How was the initial setup?

The setup takes someone with more experience than I have a while, I imagine it is difficult.

What other advice do I have?

My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.

I rate Fortinet FortiClient a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Presales Manager at a tech services company with 11-50 employees
Real User
Very solid and stable with good basic features
Pros and Cons
  • "This is a solid and stable solution."
  • "The documentation could be improved."

What is our primary use case?

We supply FortiClient to our customers. In Croatian terms, we supply mid-size companies although in European terms they are probably relatively small organizations. We are partners with Fortinet and I'm the pre-sales manager. 

What is most valuable?

We use the basic features and they work well. Our customers are generally looking for a solution that works well and they get it with FortiClient. 

What needs improvement?

The documentation of this product could be improved. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable, we currently have about 100 people using it. 

Which solution did I use previously and why did I switch?

We previously worked with Cisco AnyConnect and before that, with Microsoft, all the PPTP. But that was a long time ago. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

If you ask our customers, they would always want the price to be lower, but I think it's reasonable.

What other advice do I have?

As with every significant installation, you have to plan well and be aware of your needs. A part of that is checking which features are supported and which are not supported.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.