Fortinet FortiClient Reviews

We primarily use the solution for the VPN.

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

I've used the solution for four years. 

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

I've had a positive experience with technical support. They are very good. 

I did not previously use a different solution. 

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

We had the help of a consultant, a reseller. 

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

We are customers and end-users. 

I'd rate the solution eight out of ten.

I need the FortiClient to connect to the remote sites as I'm a network engineer. With FortiClient, I'm setting the network devices on the remote sites.

In general, it's only used for VPN. I don't use all the functionality and features of FortiClient. I know that it has more features such as endpoint control and secure endpoint modules, however, if anything, I'm using the VPN module only.

In my opinion, it's easy to use. It's got a very friendly user interface. The GUI is great. I can see my actual list of VPN connections. There's a feature to save the login password to set the type of the VPN (like IPsec VPN, SSL VPN, and so on). It's enough for me in terms of features.

It is stable. 

We would like Fortinet to add the function or the possibility to use all FortiClient features for free.

It has enough features in general for our usage requirements. It doesn't need anything more. 

I've used the solution for more than two years.

The solution is stable and reliable. I would rate it a five out of five. There are no bugs or glitches. It doesn't crash. It doesn't freeze. 

We don't need to scale the solution. 

In my company, we have other network engineers who also are connecting to the remote site using the FortiClient VPN. There are three people using it directly.

We've never explored increasing usage. 

I've only connected with local Fortinet engineers. I haven't directly reached out to Fortinet's engineers at its central location. We don't really ask for or need assistance.

I've previously used Palo Alto.

Two people participated in the deployment and three people handle any daily work and maintenance. 

We are network engineers and found the process to be very simple and straightforward. 

I can't recall how long it took to have everything set up and deployed. It wasn't that long. 

We handled the deployment ourselves. 

All of us are very skilled in deploying. Some of us also have the certificate for NSE 4.

Our company isn't planning to buy the full version as it's not needed now.

We are resellers of Fortinet products. However, we've only resold FortiGate products, not FortiClient. 

The FortiClient VPN is deployed on the machines in Windows. I'm not sure which version we're using. 

I'd rate the solution ten out of ten. So far, everything has been good. It's a great way to connect remotely; people should use it for that. I'd recommend people use it. 

We use the solution internally when we need to access something on the network and we are not at the office.

As far as I can tell, the solution only has one single function, so they could expand its functionality.

My company has been using FortiClient for the last few years. 

The solution is very stable. 

There are currently about 800-900 employees using this solution at my company. 

Previously we just used a normal built-in Windows Defender and McAfee, but we don't use them anymore.

The setup for FortiClient is really straightforward. 

We implemented it in-house and it only took a few minutes. 

The product works fine and I have never had any problems with it. 

I would rate this solution as an eight out of ten.

We are using an on-site EMS server for this product and our clients install it on their workstations. I'm a security officer and we are customers of Fortinet. 

The valuable features for us are the integration of the vulnerability scan, mobile detection, and VPN client. The advantage of FortiClient for us is the integration with FortiGate and that they support Linux, which most other solutions do not. One-third of our users have Linux workstations.

FortiClient has compatibility issues between different versions, for example, the VPN doesn't work well between FortiClient 6.4 and FortiGate. There are usability issues with vulnerability scanning and with reporting. It's often difficult to interpret and there are inadequate features in management identity. I would appreciate a better explanation of the findings of the malware scanning and of things like real-time protection. The solution is geared toward centralized single sign-on for the workstations, which is something we do not have. From that point of view, it's not a good match. I've also found the SSL VPN very sensitive to network disruptions. The anti-ransomware feature is hard to use because when it finds something, it doesn't provide adequate information and there are false positives that are hard to identify. Generally, it's difficult to access the documentation of the APIs as it requires an invitation via sponsorship from a Fortinet employee. We had some long-running issues, but that's perhaps because our configuration is not mainstream.

I've been using this solution for over a year. 

We haven't had any crashes, so the product is stable. We have problems with the stability of the VPN connection which tends to disconnect, but my impression is that it's just sensitive to network disruptions and is not related to the solution.

It's hard for me to comment on scalability because we are a company of 50 employees. We have one person who deals with maintenance for a minimal amount of time.

The technical support could be improved because it takes time to get through the first level of support, where you have to prove your case. When you get to where you need, it gets better, but just to get to someone who understands the problem can be tedious. We had some technical problems that they were never able to resolve.

The solution can be set up manually which can be quite complex on some operating systems because it requires a lot of manual settings. It can also be set up on Linux but they only support some distributions. 

I believe that licensing costs $500 per year for a 25-seat pack. It's a reasonable price although for small businesses, the disadvantage is that you have to buy a minimum 25 licenses.

I rate this solution six out of 10. 

I use Fortinet FortiClient to protect my connection to my company. It is a VPN.

The most valuable features of Fortinet FortiClient are ease of use and simple configuration.

Fortinet FortiClient could improve the connection because sometimes it drops.

I have been using Fortinet FortiClient for approximately one year.

Fortinet FortiClient could improve the stability.

We have approximately 800 people using Fortinet FrotiClient in my company.

I have not used the support from Fortinet FortiClient.

I previously used Pulse Connect Secure and it was more stable than Fortinet FortiClient.

I rate Fortinet FortiClient a seven out of ten.

I use FortiClient to connect my home office to the company.

FortiClient's most valuable features are that it's fast and safe.

We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one.

I've been using Fortinet FortiClient for four to five years.

Previously, I used Check Point but switched to FortiClient as it's much cheaper.

The initial setup was easy.

I would give FortiClient a rating of nine out of ten.

We primarily use FortiClient for our VPN access.

We were on the free version before, then transitioned to the EMS server. Now that we transitioned to that, it's been extremely helpful.

The EMS server gives us good control and central management. The product is easy to use. Integration with VeloCloud allows immediate deployment, rather than having to wait six months for a piece of hardware. 

The reports could be easier to set up.

We've used it for five or six years.

The solution has been stable. It's been good.

Yes, it's scalable.

I had to call them to figure out how I was going to transition from the old unmanaged client, and we had to push out the new managed client. I reached out to them about how we were going to attack that, and they were good. Their engineers really know their product well.

Positive

The initial setup was straightforward.

We have a network engineer, so he's the one who deals with Fortinet.

I would rate Fortinet FortiClient an eight out of ten. It's so easy to use. I just wish the reports were a little easier to use.

We are going through a growth spurt, buying up many little offices. FortiClient integrated with VeloCloud allows us to convert them fast, and that's our end game.

We primarily use the solution for remote access.

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

The EDR feature to be included in the basic license.

The stability is good. We have never experienced an outage.

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

I haven't had any incident or any interaction with the technical support service.

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

I would rate the solution at a nine out of ten.