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UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Real User
Sep 1, 2022
Excellent solution for tracking and storing files
Pros and Cons
  • "The availability of content on the solution is very valuable."
  • "We have had a great experience with customer service and support, and they provide excellent service."
  • "The product could be improved by expanding the initial storage space available."

What is our primary use case?

Our primary use case for this solution is the installation of files for tracking and storage purposes.

What is most valuable?

The availability of content on the solution is very valuable.

What needs improvement?

The product could be improved by expanding the initial storage space available.

For how long have I used the solution?

We have been using this solution for approximately five years.

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Google Cloud
September 2026
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What do I think about the stability of the solution?

The solution is stable. About 5000 people are using this solution in our company.

How are customer service and support?

We have had a great experience with customer service and support. They provide excellent service.

Which solution did I use previously and why did I switch?

We used Microsoft Cloud previously, but Microsoft Cloud automatically closes the operating system and only gives a certain amount of space. Additionally, we use Office, so we don't have Office 365. We automatically have cloud space on Microsoft.

How was the initial setup?

Deployment is very straightforward. 

What about the implementation team?

We worked with vendors for deployment, which took approximately ten minutes.

What's my experience with pricing, setup cost, and licensing?

The licensing costs could be made more affordable for individuals because we need more client-based customers.

What other advice do I have?

I rate this solution a ten out of ten. The solution is very good, but it can be improved by increasing the initial storage space.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yantao Zhao - PeerSpot reviewer
Software Integration Engineer at Thales
Real User
Top 5
Aug 23, 2022
Highly reliable, scalable, but support documents could be improved
Pros and Cons
  • "Google Cloud is 100 percent stable."
  • "For my use case, Google Cloud was the best choice."
  • "Sometimes the Google documents are difficult to learn from. Amazon has better support material."

What is our primary use case?

I have been using Google Cloud for personal learning and personal interest.

I use the non-SQL Firebase Realtime Database. I install, apply a database, and install my mobile data globally.

For how long have I used the solution?

I have been using Google Cloud for approximately one year.

What do I think about the stability of the solution?

Google Cloud is 100 percent stable.

What do I think about the scalability of the solution?

I have not analyzed the stability of Google Cloud, but for what I use it for it has been good.

How are customer service and support?

Sometimes the Google documents are difficult to learn from. Amazon has better support material.

I rate the support from Google Cloud a three out of five.

Which other solutions did I evaluate?

I have started using the Amazon Cloud, Microsoft Azure, and Google Cloud for comparative reasons. For my use case, Google Cloud was the best choice.

What other advice do I have?

I would recommend Google Cloud to others.

I rate Google Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Google Cloud
September 2026
Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
IsuruPonnamperuma - PeerSpot reviewer
Assistant Vice President at a tech services company with 11-50 employees
Reseller
May 31, 2022
It's easy to deploy next-generation applications
Pros and Cons
  • "It's easy to deploy next-generation applications on Google Cloud, and customers can also use various cloud tools to optimize their operations and generate more insights to do business much smarter."
  • "Another issue is the applicability of local language data capturing mechanisms, which are more advanced on cloud service providers, but still there is room to grow. Also, their hybrid version isn't available in all markets worldwide, so I'm hoping that it will be released globally soon"

What is our primary use case?

When you push your networking, storage, and other infrastructure from on-premise to the cloud, you can let go of your on-premise real estate and shift the burden back onto the cloud vendor. Google absorbs the cost of power, cooling, management, etc.

You no longer need to spend on CapEx. Instead, you are spending on consumption, so your CapEx moves into OPEX and then on the utility. That's the generic use case for why somebody would move their workload to the cloud.

How has it helped my organization?

Migrating to the cloud offers multiple benefits for consumers. One is financial. Customers can let go of their data centers and put the overhead and the hassle of management onto the cloud provider.

What is most valuable?

It's easy to deploy next-generation applications on Google Cloud. Customers can also use various cloud tools to optimize their operations and generate more insights to do business much smarter.

What needs improvement?

Cloud vendors can't afford to have data centers all across the world because of the economics of scale and the size of markets. That is one reason that some customers don't get onto the cloud. 

Another issue is the applicability of local language data capturing mechanisms, which are more advanced on cloud service providers, but still there is room to grow. Also, their hybrid version isn't available in all markets worldwide, so I'm hoping that it will be released globally soon.

For how long have I used the solution?

We've been selling Google Cloud solutions for about a year now. 

What do I think about the stability of the solution?

Stability has never been a question with any of the three major cloud vendors.

What do I think about the scalability of the solution?

Cloud vendors are more scalable than any on-prem solution. There will always be an increasing demand for cloud solutions. It naturally goes up, and a lot of the other products you use will begin producing cloud versions that can only run on public clouds. 

How are customer service and support?

All three cloud vendors have excellent support. I would rate them nine or 10 out of 10.

Which solution did I use previously and why did I switch?

So we have a reselling on prem solutions and cloud solutions.

How was the initial setup?

I rate Google Cloud eight out of 10 for ease of deployment. The complexity of deployment can vary depending on the use case and business requirements, but if it's an enterprise workload, we are looking at anywhere from four to six months.

One person could be enough to deploy and manage a cloud solution depending on how critical the workload is. It's also contingent on how much responsibility the customer or the cloud vendor takes. For example, if the cloud vendor takes maximum responsibility in a case like a software service, then the customer only has to configure, manage and run the software.

What about the implementation team?

We are the ones who migrate the workloads, so we're doing the implementation, but there is always. If it's a massive workload, we might bring in third-party integrators who specialize in a particular application workload.

What was our ROI?

You get an ROI from moving workloads from on-prem to cloud, but the real return comes when your customers start taking advantage of the cloud solution's full features. The return doesn't justify the cost unless you modernize the applications.

What's my experience with pricing, setup cost, and licensing?

Cost can start from less than a dollar and go up. Monthly and yearly base billing is there, but ultimately it depends on customer usage, There could be additional costs. It depends on the requirements. If a customer has some needs that aren't available on the public cloud, they'll have to procure those licenses separately.

Which other solutions did I evaluate?

The decision to use Google Cloud had nothing to do with its technical capabilities. We were looking at which cloud vendor had the least reach in our market, so we chose that vendor. It's hard to speak generally about the advantages and disadvantages of the different cloud platforms divorced from context.

What other advice do I have?

I rate Google Cloud 10 out of 10. People have limited knowledge of cloud solutions. My advice is that for those considering migration to the cloud is to evaluate the on-prem and cloud alternatives as much as possible because you can make wrong decisions if your perspective is limited. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1600098 - PeerSpot reviewer
Chief Technology Officer at a financial services firm with 1-10 employees
Real User
May 15, 2022
Good alternative solution for utilizing big data
Pros and Cons
  • "Google Cloud is a good alternative solution; I think it's a better fit for Mac operating systems than Windows, and if you're utilizing Google Cloud for something like big data, then their BigQuery is decent."
  • "The solution could be cheaper."

What is our primary use case?

Google Cloud is a good alternative solution. I think it's a better fit for Mac operating systems than Windows. If you're utilizing Google Cloud for something like big data, then their big query is decent.

There are about 12-15 people using this solution in my organization.

This is a cloud-based solution.

What needs improvement?

The solution could be cheaper.

What do I think about the stability of the solution?

It's stable. I haven't had any issues so far.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Technical support is fine.

What's my experience with pricing, setup cost, and licensing?

For the license, we didn't have to pay for any additional fees.

What other advice do I have?

I would rate this solution 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Octavian Enache - PeerSpot reviewer
Information Security Officer at TBI Bank
Real User
Apr 28, 2022
Great for storing data and accessible at any time
Pros and Cons
  • "It's available any time you need it."
  • "I like that it's there anytime you need it."
  • "From my point of view, the security features could be improved."

What is our primary use case?

This solution is used for storing my data. It's for my family's personal I work as an information security officer.

What is most valuable?

I like that it's there anytime you need it. There is some security there and you can put 2FA on the folders and share with others if need be.

What needs improvement?

From my point of view, the security features could be improved. 

For how long have I used the solution?

I've been using this solution for many years. 

What other advice do I have?

I have a monthly subscription for Google storage.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PradeepKumar20 - PeerSpot reviewer
HR manager at The Sunway Manor
Real User
Apr 15, 2022
High performance, easy access, but integration could be better
Pros and Cons
  • "Google Cloud's most valuable features are its performance and ease of access."
  • "Google Cloud could improve the integration with other solutions."

What is our primary use case?

We are using Google Cloud for storing our data.

What is most valuable?

Google Cloud's most valuable features are its performance and ease of access.

What needs improvement?

Google Cloud could improve the integration with other solutions.

For how long have I used the solution?

I have been using Google Cloud for more than one year.

What do I think about the stability of the solution?

Google Cloud is stable.

What do I think about the scalability of the solution?

If there was better integration then it would be able to be scaled more.

How are customer service and support?

I have not contacted support.

What other advice do I have?

I would recommend this solution to others.

I rate Google Cloud a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1798149 - PeerSpot reviewer
Legal Associate at a legal firm with 11-50 employees
Real User
Apr 7, 2022
Reliable with good performance and virtually no setup process
Pros and Cons
  • "The product scales well."
  • "The solution is very stable, the performance is good, there are no bugs or glitches, and it doesn't crash or freeze, making it reliable."
  • "The product could always be a little bit less expensive."

What is our primary use case?

I primarily use the solution as the server for some of the applications I use.

What is most valuable?

The performance and stability are quite good.

The product scales well.

What needs improvement?

I don't have any problems using the solution. It's been problem-free for the most part.

The product could always be a little bit less expensive. 

For how long have I used the solution?

I've used the solution for a year or just over a year or so now. 

What do I think about the stability of the solution?

The solution is very stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

I've had no issues with scaling the product. It expands well. 

We have a team of 20 to 25 that use the product.

How are customer service and support?

While I've never had to reach out to Google for assistance personally, it's my understanding that they are helpful. We haven't had any problems with them.

How was the initial setup?

There isn't really an installation or setup process as it is a cloud. 

What's my experience with pricing, setup cost, and licensing?

You do need to pay a licensing fee in order to use the solution. However, I can't speak about the exact pricing. 

What other advice do I have?

I would recommend the solution to other potential users. 

I'd rate the product an eight out of ten. I've been mostly satisfied with the services so far. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1285269 - PeerSpot reviewer
Executive Director at a computer software company with 10,001+ employees
Real User
Aug 2, 2021
Light, feature-rich, stable and scalable, but it could be more user-friendly
Pros and Cons
  • "It is easy to use and has a very familiar interface."
  • "Google is fantastic and I think that people should go for it."
  • "I feel that the Google product is incomplete with regard to internal communications. It is an area that needs some improvement."

What is our primary use case?

We use Google Suite of products for enterprise and we build our technology products for warehouse management systems, and transportation management systems.

We use Google Cloud for our enterprise. It is used for pretty much everything from emails to storage and to communicate everything.

What is most valuable?

Google Cloud is very light. 

It is easy to use and has a very familiar interface.

I have used Microsoft and I have used Google. I feel equally comfortable with both, but Google is lighter and it's easy to work with on your mobile devices.

Google has a lot of features that are really good. I am happy with the features that Google offers.

What needs improvement?

As far as internal communications, Microsoft is much better because of the way it is structured. I feel more comfortable with Microsoft. 

I feel that the Google product is incomplete with regard to internal communications. It is an area that needs some improvement.

The user experience could be better. Microsoft user experience is better.

The compatibility of different devices could be better because it looks different on different devices, It's not the same.

For how long have I used the solution?

I have been with the company for seven or eight months and it has been used for a long time before that. They have been using it from the start.

What do I think about the stability of the solution?

I am satisfied with the stability of Google Cloud.

What do I think about the scalability of the solution?

Google Cloud is very scalable. Many companies use Google Cloud because of its scalability.

We have more than 30,000 users in our organization who are using Google Cloud.

How are customer service and technical support?

I have not had any issues with the technical support in the eight months I have been using Google Cloud.

How was the initial setup?

The initial setup is easy. It's quite straightforward.

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the pricing, but I would guess that it is probably cheaper than Microsoft Suite. There are a lot of startups that use Google Cloud.

What other advice do I have?

We are a Google house, and we don't use any of the Microsoft products.

Google is fantastic and I think that people should go for it. I would recommend using Google Cloud.

I would rate Google Cloud a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Real User
Jul 20, 2021
Stable, scalable, and easy to use
Pros and Cons
  • "I like the simple features that allow me to share documents with others."
  • "The privacy could be improved so that it is more secure."

What is our primary use case?

I use it for documentation.

What is most valuable?

I like the simple features that allow me to share documents with others.

Google Cloud is also stable and scalable.

It is easy to use as well.

What needs improvement?

The privacy could be improved so that it is more secure.

For how long have I used the solution?

I've been using it for five years. It's a cloud-based solution.

What do I think about the stability of the solution?

Google Cloud is stable.

What do I think about the scalability of the solution?

It is a scalable solution.

What other advice do I have?

I would recommend Google Cloud and rate it at nine on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business owner at Boers PR + Marketing
Real User
Jul 8, 2021
Great cloud source for document sharing
Pros and Cons
  • "Good storage and ease of access."
  • "The storage is good and I think it's a good cloud source."
  • "Uploading documents could be simplified."
  • "There are occasionally things which are inconvenient. For example, uploading pictures or files then requires you to transfer to a different folder."

What is our primary use case?

My primary use case is for cloud storage but I also use it for sharing documents with people who don't use Office 365. In my case, it's mainly for personal use and less for business. I'm a customer of Google Cloud. 

What is most valuable?

The storage is good and I think it's a good cloud source. I can access information from any client and from any device. It's convenient.

What needs improvement?

There are occasionally things which are inconvenient. For example, uploading pictures or files then requires you to transfer to a different folder. Maybe there's a way to choose where a document is uploaded to and that can be done directly. 

For how long have I used the solution?

I've been using Google Cloud for a couple of years. 

How are customer service and technical support?

The online documentation is very good and if I need help, I go to wiki and get a decent explanation. I've never been directly in touch with support. 

What's my experience with pricing, setup cost, and licensing?

Licensing is paid on a monthly basis and I think the cost is reasonable. 

What other advice do I have?

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.