No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer1395333 - PeerSpot reviewer
Senior Solutions Expert at a comms service provider with 10,001+ employees
Real User
Aug 12, 2020
A robust, storage and document sharing solution that is easy to use and access
Pros and Cons
  • "It's robust, and it has a wide reach in terms of office applications including storage."
  • "People see the ease, simplicity, and again the Ubiquiti of the service attached to it."
  • "There are issues with stability."
  • "There are issues with stability. There may be capacity issues at the time but it's hard to guess what the root cause is."

What is our primary use case?

The primary use case of this solution is for storage and document sharing.

For example, if I have a customer and they want to share a document, I can access it through Google.

What is most valuable?

Ubiquiti is what is most valuable. They have basically mimicked Microsoft, giving you the equivalent of Office 365 type of services that are available.

It's robust, and it has a wide reach in terms of office applications including storage.

It's easy to access in a public cloud environment.

What needs improvement?

Every once in a while I have trouble accessing it, but I don't know if that's a function of the Cloud, the way the Cloud is set up, or it's just something on my browser. 

Stability could be improved in terms of the Cloud in general administration. It's frustrating when companies have to deal with Cloud Administration. 

Change configuration management is an issue. I can envision customer companies that are Cloud-enabled where their biggest problem is having to keep up with the changes and managing it.

The API is constantly evolving. IP addresses are constantly changing and it's hard to keep up with all of those changes.

Typically it is being administered through IT organizations, although they have no visibility.

If you engage in a security solution through a cloud provider, you have no view, it's all faith, trust, and hope.

How do you reconcile the two, to provide the visibility, do it seamlessly, and make it easy to use?

If they could include a popup section where all of the new updates are. That would be helpful. I don't have the experience or intelligence to know what it is that they are showing, or where I can get that I might need, which would make a feature like this important.

It would like it if upon starting the browser, it tells you that it is out of date and asks if you would like to update. That would lead customers to take the optimal path as opposed to having to figure it out themselves.

What do I think about the stability of the solution?

There are issues with stability. There may be capacity issues at the time but it's hard to guess what the root cause is. There is no visibility.  You don't have the visibility unless you really know upfront what your problem is. Otherwise, you are left hanging.

Buyer's Guide
Google Cloud
September 2026
Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's scalable, but I don't plan to increase my usage. Personally, I avoid a public cloud offering system from a security perspective unless it's something a customer requires to access documents.

Which solution did I use previously and why did I switch?

Prior to the public cloud, I used another solution more like a public hosting-type of service. It didn't give you the scale and the means of payment that you have with the Cloud. As an example, look at Lotus Notes, 1980 technology. There is no comparison, Google is far superior. People see the ease, simplicity, and again the Ubiquiti of the service attached to it.

How was the initial setup?

The initial setup is simple. You go in there and you register. It starts with your email address and then you are done.

What other advice do I have?

We provide private networks, what we call VPNs. It is the older, traditional VPN type service for our customers, which gives them security and performance metrics that you can't get from the internet.

We have a gen engine that has that interface into the cloud providers including Google.

We don't by services from Google, we are not even doing infrastructures, or platform as a service or software as a service.

We are not using this solution in my organization. We have our own internal storage for security reasons, and predominantly, we use it in-house. We call it orange, it's flex storage. It's our intranet.

We either use in-house or have exclusive arrangements with companies.

The concept of the cloud is great, you have the scale, you have the financial model, metered pay as you go, those are great, but what's worse is that it's a black box.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CDO at Viento de popa
Real User
Jun 9, 2024
A public cloud platform providing good analytics feature for moving and transforming data
Pros and Cons
  • "Regarding Google Cloud's data analytics features, I find the presentation of information and the ability to move and transform data to be the most valuable. As for machine learning capabilities, they are helpful, especially in detecting anomalies or outliers in our data. For instance, Google Cloud can identify unusual network behavior and provide recommendations on how to address or leverage these findings effectively."
  • "I think one area that could be improved in Google Cloud is the customer support. Sometimes the integration process can be a bit complex due to format errors.Also having clearer documentation or a larger support team could really help users like me understand and resolve issues more effectively."

What is our primary use case?

I primarily use Google Cloud for analytics purposes. The data originates from our on-premise cloud system but is transferred to Google Cloud for analysis.

What is most valuable?

Regarding Google Cloud's data analytics features, I find the presentation of information and the ability to move and transform data to be the most valuable. As for machine learning capabilities, they are helpful, especially in detecting anomalies or outliers in our data. For instance, Google Cloud can identify unusual network behavior and provide recommendations on how to address or leverage these findings effectively.

What needs improvement?

I think one area that could be improved in Google Cloud is the customer support. Sometimes the integration process can be a bit complex due to format errors. Also having clearer documentation or a larger support team could really help users like me understand and resolve issues more effectively.

For how long have I used the solution?

I have been using Google Cloud for the past four years. 

What do I think about the stability of the solution?

In terms of stability, I'd give Google Cloud a nine out of ten as it's very stable.

What do I think about the scalability of the solution?

Google Cloud is scalable, which serves our organization's scaling needs well. We have multiple users directly interacting with the technology, and while we don't have immediate plans to increase usage, we would consider extending it in the future. 

As for scalability, I'd rate it a ten out of ten as it's more than enough for our needs.

How was the initial setup?

Integrating Google Cloud with our existing systems has been. Deployment is super fast, and takes a couple of minutes.

What was our ROI?

Google Cloud has helped us save time, approximately around thirty to forty percent.

What's my experience with pricing, setup cost, and licensing?

Google Cloud is on the expensive side for us. I don't have exact figures on the cost per year or month.

What other advice do I have?

I haven't used Google Cloud for AI projects personally. But I have utilized Google AI for optimizing Google Ads campaigns. It's an automated machine learning model that uses data from websites to understand customer behavior and improve marketing strategies for better results like increasing clicks or purchases. 

My advice for those considering Google Cloud is to have a technical advisor due to its complexity. It's data-driven, stable, and scalable, which are strong advantages.

Overall, I would give it a rating of around an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Google Cloud
September 2026
Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
reviewer2312562 - PeerSpot reviewer
Security engineer at a financial services firm with 501-1,000 employees
Real User
Jun 3, 2024
It helps us to deploy applications in productions within a few days
Pros and Cons
  • "The tool's most valuable feature is encryption. Google Cloud has reduced our operational costs and increased efficiency. For example, deploying production applications traditionally took about a month, but with Google Cloud, it now takes only a day or two. This also extends to monitoring, allowing us to identify and address issues faster than on-premises solutions."
  • "Google Cloud should improve its security. The main challenge we've encountered is related to security. As a member of the security team, I've noticed some limitations in the security features. For example, the rules and signatures need to be more refined to detect and process attacks accurately."

What is most valuable?

Many companies initially consider top providers like AWS and Microsoft Azure, but most choose Google Cloud because of its offered solutions, pricing and local support.

Google Cloud has reduced our operational costs and increased efficiency. For example, deploying production applications traditionally took about a month, but with Google Cloud, it now takes only a day or two. This also extends to monitoring, allowing us to identify and address issues faster than on-premises solutions.

What needs improvement?

CloudArmor accuracy should be improved. Rules and signatures need to be more refined to detect and process attacks, accuracy of rate-limiting should be improved.

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

The solution can be scaled horizontally and vertically. I rate it a nine out of ten for scalability. 

How was the initial setup?

I rate the solution's deployment ease an eight out of ten. 

What's my experience with pricing, setup cost, and licensing?

Compared to the other considering the setup and pricing, I rate it at eight out of ten.

What other advice do I have?


Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Uddeshya Kumar - PeerSpot reviewer
Product Owner at a tech vendor with 11-50 employees
Real User
Top 20
Mar 23, 2023
Tech support is great but there is room for improvement with the documentation
Pros and Cons
  • "The features I found most valuable are the cloud run and cloud function."
  • "I would like for this solution to improve its user interface and documentation."

What is most valuable?

The features I found most valuable are the cloud run and cloud function.

What needs improvement?

I would like for this solution to improve its user interface and documentation.

In the next release, I'd like to see information that's easier to use.

For how long have I used the solution?

I have been using this solution for the past year.

What do I think about the stability of the solution?

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

I would rate the technical support of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we used Amazon Web Services.

How was the initial setup?

I would rate the initial setup process a six, on a scale from one to 10, with one being the worst and 10 being the best. If you want to configure the solution correctly, you have to use your own R&D and configure and select the correct commands. The deployment took a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, we are currently using free credits.

What other advice do I have?

I would advise other people looking into this solution to go through the documentation thoroughly first.

I would rate this solution as a whole a seven, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company has a business relationship with this vendor other than being a customer. Google Startup program
PeerSpot user
Lakshmi Narayan - PeerSpot reviewer
GTM Lead at GAC Digital
Real User
Mar 16, 2023
Easy to use, stable, and scalable
Pros and Cons
  • "The automatic sync between my mobile device data and photos to the cloud is the most valuable feature."
  • "The cost of the solution has room for improvement."

What is our primary use case?

I use the solution to back up my data.

What is most valuable?

The automatic sync between my mobile device data and photos to the cloud is the most valuable feature.

Being able to access my files remotely is a plus.

What needs improvement?

The cost of the solution has room for improvement.

For how long have I used the solution?

I have been using the solution for a couple of years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward and takes no time. We only need to enter our Gmail account information to access Google Cloud.

What's my experience with pricing, setup cost, and licensing?

Google offers a free account with minimal data backup and we can subscribe for more data. I pay around $2 US per month.

What other advice do I have?

I give the solution a ten out of ten.

I recommend the solution. Google Cloud is easy to use.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Henk Bredell - PeerSpot reviewer
Senior Manager - Engineering Information Systems at IST
Real User
Mar 9, 2023
Easy to use, good value for money, and reliable
Pros and Cons
  • "The solution can scale."
  • "The solution could be a bit cheaper."

What is our primary use case?

We primarily use the solution for our virtual machines. We put all of our software infrastructure onto virtual machines, and then we use Google as the cloud for storage. We use all of our own solutions inside and not their services so that if we did want to move to another cloud, like AWS, we could do so easily.

What is most valuable?

The initial setup is very easy.

We like that the solution is always available, and it would be simple to migrate as needed. 

We chose Google for its ease of use and value for money.

It is stable.

The solution can scale. 

What needs improvement?

I can't think of any improvements off the top of my head. 

The solution could be a bit cheaper.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

There were some glitches in the system years ago. That has since been fixed. Now, it is stable. There are no bugs or glitches. It's of a very good standard. 

What do I think about the scalability of the solution?

It is very scalable, and you need to pay for it if you want to expand. 

How are customer service and support?

We've had to reach out to support in the past. I wasn't able to get help from Google directly. I found help using the user community. 

How was the initial setup?

The solution is very straightforward to set up. It's not overly complex. 

What's my experience with pricing, setup cost, and licensing?

The solution offers the best value for money. 

What other advice do I have?

I'm just a straightforward customer. 

I am not sure if we are using any specific version at this time. 

This is a good solution. You'd get done what you need to get done. There are many alternative solutions out there, however. What people need to know is if they will get their requirements met. This is a very capable platform. It's a good product to use and offers good value for money. 

I'd rate the solution eight out of ten overall. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adam Gazzaz - PeerSpot reviewer
Strategic Deals Consultant - Service Provider at Cisco
Real User
Nov 20, 2022
Excellent scalability options, extremely stable, with pin point accuracy for customers
Pros and Cons
  • "The stability of Google Cloud is currently good."
  • "The overall function of Google Cloud for storage is exactly what I am looking for."
  • "I would like to see Google Cloud become more competitive when it comes to price."

What is our primary use case?

Our primary use case is for shared server storage.

What is most valuable?

The overall function of Google Cloud for storage is exactly what I am looking for.

What needs improvement?

I would like to see Google Cloud become more competitive when it comes to price.

For how long have I used the solution?

I have been using Google Cloud for the past three years.

What do I think about the stability of the solution?

The stability of Google Cloud is currently good.

What do I think about the scalability of the solution?

I believe you have all the options to scale as you find it necessary.

Which solution did I use previously and why did I switch?

I used AWS previously because we were required to compare it with Google Cloud.

What other advice do I have?

I would rate Google Cloud an eight on a scale of one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adrian Mukisa - PeerSpot reviewer
Student at Kabale University
Real User
Nov 17, 2022
Secure, stable, and highly scalable
Pros and Cons
  • "The most valuable feature of Google Cloud is its security."
  • "The price of Google Cloud is affordable compared to others services."
  • "Google Cloud could improve by having better integration with other platforms."

What is our primary use case?

I am using Google Cloud to back up my files from my laptop. If I have any important information that I need to back up I use this solution.

What is most valuable?

The most valuable feature of Google Cloud is its security.

What needs improvement?

Google Cloud could improve by having better integration with other platforms.

For how long have I used the solution?

I have been using Google Cloud for approximately three years.

What do I think about the stability of the solution?

Google Cloud is stable as long as you have a good internet connection.

What do I think about the scalability of the solution?

The scalability of Google Cloud is good because if you need more space you only need to purchase more.

How are customer service and support?

I have not contacted support.

What's my experience with pricing, setup cost, and licensing?

The price of Google Cloud is affordable compared to others services. I pay monthly for the service.

What other advice do I have?

I rate Google Cloud ten out of ten.

Everyone in my university is using the solution. We might have plans to increase our usage of the solution.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Consultant at Athemaster co.,ltd.
Real User
Nov 10, 2022
Flexible and stable
Pros and Cons
  • "The most valuable feature of Google Cloud is its flexibility."
  • "The solution could improve by being less expensive."

What is our primary use case?

I am using Google Cloud for file storage and computing.

What is most valuable?

The most valuable feature of Google Cloud is its flexibility.

What needs improvement?

The solution could improve by being less expensive.

For how long have I used the solution?

I have been using Google Cloud for approximately three months.

What do I think about the stability of the solution?

Google Cloud is stable.

How are customer service and support?

I have not used the support from Google Cloud.

Which solution did I use previously and why did I switch?

I have not used other solutions prior to Google Cloud.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could be better.

What other advice do I have?

I rate Google Cloud an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1973826 - PeerSpot reviewer
Senior Principal Architect at a real estate/law firm with 5,001-10,000 employees
Real User
Nov 6, 2022
Fantastic scalability, total stability, but technical support needs improvement
Pros and Cons
  • "I have found almost everything valuable, as most cloud products are moving in this direction, including artificial intelligence, blockchain, and security."
  • "Technical support needs help."

What is our primary use case?

Our primary use case is for cloud network applications and for building artificial intelligence-based products.

What is most valuable?

I have found almost everything valuable. Most cloud products are moving in this direction, including artificial intelligence, blockchain, and security. 

What needs improvement?

Technical support needs help.

For how long have I used the solution?

I have been using Google Cloud for three and half years now.

What do I think about the stability of the solution?

When it comes to vendor reliability Google Cloud is extremely stable.

What do I think about the scalability of the solution?

Google Cloud is scalable and we have over one thousand users with plans to increase that number.

How are customer service and support?

Customer service and support needs some work.

How was the initial setup?

Everything was easy and straightforward in the setup process.

What's my experience with pricing, setup cost, and licensing?

Compared to Azure Cloud, Google Cloud is more expensive but it is okay.

What other advice do I have?

I would definitely recommend Google Cloud they are performing much better than Azure Cloud. I would rate Google Cloud a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.