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Yantao Zhao - PeerSpot reviewer
Software Integration Engineer at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Aug 23, 2022
Highly reliable, scalable, but support documents could be improved
Pros and Cons
  • "Google Cloud is 100 percent stable."
  • "Sometimes the Google documents are difficult to learn from. Amazon has better support material."

What is our primary use case?

I have been using Google Cloud for personal learning and personal interest.

I use the non-SQL Firebase Realtime Database. I install, apply a database, and install my mobile data globally.

For how long have I used the solution?

I have been using Google Cloud for approximately one year.

What do I think about the stability of the solution?

Google Cloud is 100 percent stable.

What do I think about the scalability of the solution?

I have not analyzed the stability of Google Cloud, but for what I use it for it has been good.

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How are customer service and support?

Sometimes the Google documents are difficult to learn from. Amazon has better support material.

I rate the support from Google Cloud a three out of five.

Which other solutions did I evaluate?

I have started using the Amazon Cloud, Microsoft Azure, and Google Cloud for comparative reasons. For my use case, Google Cloud was the best choice.

What other advice do I have?

I would recommend Google Cloud to others.

I rate Google Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1798149 - PeerSpot reviewer
Legal Associate at a legal firm with 11-50 employees
Real User
Top 20
Apr 7, 2022
Reliable with good performance and virtually no setup process
Pros and Cons
  • "The product scales well."
  • "The product could always be a little bit less expensive."

What is our primary use case?

I primarily use the solution as the server for some of the applications I use.

What is most valuable?

The performance and stability are quite good.

The product scales well.

What needs improvement?

I don't have any problems using the solution. It's been problem-free for the most part.

The product could always be a little bit less expensive. 

For how long have I used the solution?

I've used the solution for a year or just over a year or so now. 

What do I think about the stability of the solution?

The solution is very stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

I've had no issues with scaling the product. It expands well. 

We have a team of 20 to 25 that use the product.

How are customer service and support?

While I've never had to reach out to Google for assistance personally, it's my understanding that they are helpful. We haven't had any problems with them.

How was the initial setup?

There isn't really an installation or setup process as it is a cloud. 

What's my experience with pricing, setup cost, and licensing?

You do need to pay a licensing fee in order to use the solution. However, I can't speak about the exact pricing. 

What other advice do I have?

I would recommend the solution to other potential users. 

I'd rate the product an eight out of ten. I've been mostly satisfied with the services so far. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Google Cloud
January 2026
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CMO at a educational organization with 51-200 employees
Real User
Jul 20, 2021
Stable, scalable, and easy to use
Pros and Cons
  • "I like the simple features that allow me to share documents with others."
  • "The privacy could be improved so that it is more secure."

What is our primary use case?

I use it for documentation.

What is most valuable?

I like the simple features that allow me to share documents with others.

Google Cloud is also stable and scalable.

It is easy to use as well.

What needs improvement?

The privacy could be improved so that it is more secure.

For how long have I used the solution?

I've been using it for five years. It's a cloud-based solution.

What do I think about the stability of the solution?

Google Cloud is stable.

What do I think about the scalability of the solution?

It is a scalable solution.

What other advice do I have?

I would recommend Google Cloud and rate it at nine on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1614513 - PeerSpot reviewer
Big Data Architect at a computer software company with 1-10 employees
Real User
Jun 30, 2021
A user-friendly fully managed cloud computing solution
Pros and Cons
  • "The most useful feature of Google Cloud is that it's basically completely managed or fully managed. There is no administration or maintenance needed from the user, and it's very simple to use."
  • "Workload management could be better. Their pricing could also be more flexible."

What is our primary use case?

We use Google Cloud as a data warehouse. We build modern data warehouses on the cloud mainly for reporting and business analytics needs.

What is most valuable?

The most useful feature of Google Cloud is that it's basically completely managed or fully managed. There is no administration or maintenance needed from the user, and it's very simple to use.

What needs improvement?

Workload management could be better. Their pricing could also be more flexible.

For how long have I used the solution?

I've been using Google Cloud for about two and a half years.

What do I think about the stability of the solution?

Google Cloud is pretty stable.

What do I think about the scalability of the solution?

Google Cloud is highly scalable.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

As it's a fully managed serverless service, there is no setup needed.

What's my experience with pricing, setup cost, and licensing?

It's not really an expensive solution, but it would be better if there were more flexibility in the pricing model.

What other advice do I have?

I would advise potential users to first try it out and see whether the pricing model meets their requirements.

On a scale from one to ten, I would give Google Cloud an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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reviewer1517100 - PeerSpot reviewer
CEO at a tech services company with 1,001-5,000 employees
Real User
May 29, 2021
Is convenient, stable, and scalable
Pros and Cons
  • "I like it because it's convenient. Google Cloud is also stable and scalable. The technical support is good as well."
  • "I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved."

What is our primary use case?

We use it for storage and sorting our company documents.

What is most valuable?

I like it because it's convenient. Google Cloud is also stable and scalable. The technical support is good as well.

What needs improvement?

I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved.

It would be good to have fewer notifications.

For how long have I used the solution?

I've been using Google Cloud for approximately five to six years.

What do I think about the stability of the solution?

It's stable, but from time to time it requests some notifications. In general, it's a good product.

What do I think about the scalability of the solution?

Google Cloud is scalable. We have more than 100 users in our organization.

How are customer service and technical support?

The technical support has been fine. We have not had any problems with it.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is based on the capacity we use.

What other advice do I have?

I would recommend Google Cloud and rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1520679 - PeerSpot reviewer
IT Solutions Consultant at a tech services company with 1-10 employees
Consultant
Mar 2, 2021
Stable with a good user experience and a straightforward setup
Pros and Cons
  • "The initial setup is very straightforward."
  • "If there were more documentation and training, it would be very helpful in explaining the underlying processes."

What is our primary use case?

I primarily use the solution for a couple of small development environments.

What is most valuable?

The solution is just simple and easy for me to configure. It's very easy to work with and navigate through. The user experience is very good. Overall, it's very easy to use.

The initial setup is very straightforward.

What needs improvement?

The solution has been good overall. I can't recall having any features missing.

The solution could be less expensive.

It may be helpful to go through some training in order to get comfortable with the product.

The user interface could be a bit better. I've done a few deployments following the tutorial, and afterward, I'm not quite sure what exactly I've done. I just follow the instructions and just finish the command prompt and then it looks like it's working - but why, and how? I'm not quite sure. I want to understand fundamentally what I've done. If there were more documentation and training, it would be very helpful in explaining the underlying processes. 

For how long have I used the solution?

I've been using the solution for three or four years at this point. 

What do I think about the stability of the solution?

My usage is quite limited, and therefore, I haven't experienced many problems at the moment. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

It's my understanding that the solution can scale, however, I haven't explored this aspect yet.

Mainly, it's just me on the solution. There isn't much of a team surrounding it. I do have a couple of other teams outsourcing ideas, however.

How are customer service and technical support?

I haven't needed to reach out to technical support. I can't speak to how knowledgeable or responsive they are to inquiries.

How was the initial setup?

The initial setup is very simple and straightforward. It's not complex at all. A company shouldn't have any issues with the initial setup.

The deployment was very fast and only maybe took an hour.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay, however, it could always be cheaper, which is always better.

There isn't too much difference in price when comparing it to what else is on the market.

What other advice do I have?

I'm a Google partner.

Overall, the solution has been pretty good and I don't really have any complaints to discuss.

In general, on a scale from one to ten, I would rate it at a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1438053 - PeerSpot reviewer
CTO at a healthcare company with 11-50 employees
Real User
Oct 24, 2020
Priced-well, easy to set up, and you can easily use it through a web browser
Pros and Cons
  • "You can just connect and start using it through a browser within a few minutes."
  • "Monitoring and usage reporting could be improved."

What is our primary use case?

I am in the process of migrating from on-premises to the cloud.

We use it for IT infrastructure deployment and management.

What is most valuable?

The best part of Google Cloud is that it is cheaper than the competitors.

It is easy to set up, monitor, and manage.

You can just connect and start using it through a browser within a few minutes.

What needs improvement?

Monitoring and usage reporting could be improved. For example, they don't provide the CPU primary memory usage report. They do provide a CPU usage report, but not the memory. This is something that is critical for people interested in monitoring because if you are burdening the machine then you want the option of providing more RAM.

There is no graph or monitoring in the console; if it is there then I haven't found it, so it is something that takes extra time to figure out.

Google does not provide free support and at the least, email support should be available. I am not asking for free chat or telephone support, but given that we are paying to use the machine, email support should be included.

The alerts are somewhat cryptic and do not say much about what is going on.

For how long have I used the solution?

I have been using Google Cloud for almost three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Google Cloud is a scalable product.

How are customer service and technical support?

The support is bad, and you have to purchase it separately. There is no free support available.

Which solution did I use previously and why did I switch?

I am currently working with both Google Cloud and AWS. I am in the process of also trying to implement IBM Cloud.

How was the initial setup?

It is easy to set up and up the time for provisioning depends on the type of machine that you want to set up. It will not take longer than 15 or 20 minutes if you know how to do it.

What about the implementation team?

We have two or three people in the organization who set up the machines.

What's my experience with pricing, setup cost, and licensing?

The support costs extra, even when it comes to email.

What other advice do I have?

This is a good product, but I wouldn't immediately recommend it because there are a lot of options available. People have to choose based on their requirements and location. There is not much different, so people have to look at particular requirements, cost, and support.

I agree that cost is a factor but support should also be considered because it is needed from time to time, and Google does not provide free support. Given that we are paying for the machine, we should have to pay for costly support in addition to that.

This is a good product but I would like better monitoring, alerting, and reporting.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at a tech services company with 51-200 employees
Real User
Oct 10, 2020
The solution is simple to use on the web, and makes things easy for a software developer
Pros and Cons
  • "Simple to use on the web, and makes things easy for a software developer."
  • "Could provide more services."

What is our primary use case?

I develop multi-cloud solutions. I'm a customer of Google and a team manager.

What is most valuable?

The solution is simple to use on the web, and makes things easy for a software developer. It's also reasonably priced. 

What needs improvement?

I think Google Cloud could provide more services. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

It's a stable solution. 

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

Google Cloud is a very good product but I think AWS is better. 

I would rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.