I primarily use the solution as the server for some of the applications I use.
Legal Associate at a legal firm with 11-50 employees
Reliable with good performance and virtually no setup process
Pros and Cons
- "The product scales well."
- "The product could always be a little bit less expensive."
What is our primary use case?
What is most valuable?
The performance and stability are quite good.
The product scales well.
What needs improvement?
I don't have any problems using the solution. It's been problem-free for the most part.
The product could always be a little bit less expensive.
For how long have I used the solution?
I've used the solution for a year or just over a year or so now.
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What do I think about the stability of the solution?
The solution is very stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
I've had no issues with scaling the product. It expands well.
We have a team of 20 to 25 that use the product.
How are customer service and support?
While I've never had to reach out to Google for assistance personally, it's my understanding that they are helpful. We haven't had any problems with them.
How was the initial setup?
There isn't really an installation or setup process as it is a cloud.
What's my experience with pricing, setup cost, and licensing?
You do need to pay a licensing fee in order to use the solution. However, I can't speak about the exact pricing.
What other advice do I have?
I would recommend the solution to other potential users.
I'd rate the product an eight out of ten. I've been mostly satisfied with the services so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

CMO at ESCC
Stable, scalable, and easy to use
Pros and Cons
- "I like the simple features that allow me to share documents with others."
- "The privacy could be improved so that it is more secure."
What is our primary use case?
I use it for documentation.
What is most valuable?
I like the simple features that allow me to share documents with others.
Google Cloud is also stable and scalable.
It is easy to use as well.
What needs improvement?
The privacy could be improved so that it is more secure.
For how long have I used the solution?
I've been using it for five years. It's a cloud-based solution.
What do I think about the stability of the solution?
Google Cloud is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
What other advice do I have?
I would recommend Google Cloud and rate it at nine on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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September 2025

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Big Data Architect at a computer software company with 1-10 employees
A user-friendly fully managed cloud computing solution
Pros and Cons
- "The most useful feature of Google Cloud is that it's basically completely managed or fully managed. There is no administration or maintenance needed from the user, and it's very simple to use."
- "Workload management could be better. Their pricing could also be more flexible."
What is our primary use case?
We use Google Cloud as a data warehouse. We build modern data warehouses on the cloud mainly for reporting and business analytics needs.
What is most valuable?
The most useful feature of Google Cloud is that it's basically completely managed or fully managed. There is no administration or maintenance needed from the user, and it's very simple to use.
What needs improvement?
Workload management could be better. Their pricing could also be more flexible.
For how long have I used the solution?
I've been using Google Cloud for about two and a half years.
What do I think about the stability of the solution?
Google Cloud is pretty stable.
What do I think about the scalability of the solution?
Google Cloud is highly scalable.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
As it's a fully managed serverless service, there is no setup needed.
What's my experience with pricing, setup cost, and licensing?
It's not really an expensive solution, but it would be better if there were more flexibility in the pricing model.
What other advice do I have?
I would advise potential users to first try it out and see whether the pricing model meets their requirements.
On a scale from one to ten, I would give Google Cloud an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
CEO at a tech services company with 1,001-5,000 employees
Is convenient, stable, and scalable
Pros and Cons
- "I like it because it's convenient. Google Cloud is also stable and scalable. The technical support is good as well."
- "I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved."
What is our primary use case?
We use it for storage and sorting our company documents.
What is most valuable?
I like it because it's convenient. Google Cloud is also stable and scalable. The technical support is good as well.
What needs improvement?
I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved.
It would be good to have fewer notifications.
For how long have I used the solution?
I've been using Google Cloud for approximately five to six years.
What do I think about the stability of the solution?
It's stable, but from time to time it requests some notifications. In general, it's a good product.
What do I think about the scalability of the solution?
Google Cloud is scalable. We have more than 100 users in our organization.
How are customer service and technical support?
The technical support has been fine. We have not had any problems with it.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is based on the capacity we use.
What other advice do I have?
I would recommend Google Cloud and rate it at eight on a scale from one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Solutions Consultant at a tech services company with 1-10 employees
Stable with a good user experience and a straightforward setup
Pros and Cons
- "The initial setup is very straightforward."
- "If there were more documentation and training, it would be very helpful in explaining the underlying processes."
What is our primary use case?
I primarily use the solution for a couple of small development environments.
What is most valuable?
The solution is just simple and easy for me to configure. It's very easy to work with and navigate through. The user experience is very good. Overall, it's very easy to use.
The initial setup is very straightforward.
What needs improvement?
The solution has been good overall. I can't recall having any features missing.
The solution could be less expensive.
It may be helpful to go through some training in order to get comfortable with the product.
The user interface could be a bit better. I've done a few deployments following the tutorial, and afterward, I'm not quite sure what exactly I've done. I just follow the instructions and just finish the command prompt and then it looks like it's working - but why, and how? I'm not quite sure. I want to understand fundamentally what I've done. If there were more documentation and training, it would be very helpful in explaining the underlying processes.
For how long have I used the solution?
I've been using the solution for three or four years at this point.
What do I think about the stability of the solution?
My usage is quite limited, and therefore, I haven't experienced many problems at the moment. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
It's my understanding that the solution can scale, however, I haven't explored this aspect yet.
Mainly, it's just me on the solution. There isn't much of a team surrounding it. I do have a couple of other teams outsourcing ideas, however.
How are customer service and technical support?
I haven't needed to reach out to technical support. I can't speak to how knowledgeable or responsive they are to inquiries.
How was the initial setup?
The initial setup is very simple and straightforward. It's not complex at all. A company shouldn't have any issues with the initial setup.
The deployment was very fast and only maybe took an hour.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay, however, it could always be cheaper, which is always better.
There isn't too much difference in price when comparing it to what else is on the market.
What other advice do I have?
I'm a Google partner.
Overall, the solution has been pretty good and I don't really have any complaints to discuss.
In general, on a scale from one to ten, I would rate it at a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director at In-Soft
The solution is simple to use on the web, and makes things easy for a software developer
Pros and Cons
- "Simple to use on the web, and makes things easy for a software developer."
- "Could provide more services."
What is our primary use case?
I develop multi-cloud solutions. I'm a customer of Google and a team manager.
What is most valuable?
The solution is simple to use on the web, and makes things easy for a software developer. It's also reasonably priced.
What needs improvement?
I think Google Cloud could provide more services.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
It's a stable solution.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
Google Cloud is a very good product but I think AWS is better.
I would rate this solution 10 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager - SaaS at a tech services company with 51-200 employees
A cloud service that will please more technically-minded users which is making strides with ease-of-use
Pros and Cons
- "This platform is popular with technical users because of the abilities for customization and fine-tuning performance."
- "The ease-of-use could be improved for less technical users."
What is our primary use case?
We are using GoogleCloud for hosting a SaaS platform.
What is most valuable?
The most valuable feature of the product is that it has a very powerful command line.
What needs improvement?
It is difficult to say what should be improved because, obviously, they have made some major improvements in the organization of how you do things — such as the way you set up a server. Google has made a lot of effort to try and catch up to the competition in the area of ease-of-use because that would have been my one complaint: that you have got to be quite technical to understand some of the ways that things are done. Azure and Heroku are number one in ease-of-use and they make it very easy. Google has done a lot of work to alleviate that objection and to catch up with Heroku and Azure. But the people that have the most to say about the ease-of-use would be the guys using it. For the developers we have, they like the power and the control that Google gives them.
So I can not actually answer what exactly has to improve for developers to be more satisfied at this point because they seem quite satisfied with it already. I do not get any complaints from the guys. They are the ones using it every day and I do not use it on a daily basis so I really can not comment in that sense.
I could say that it can be easier to use for people that do not have the same level of technical skills, but even that has improved a lot with their upgrade to the user documentation.
For how long have I used the solution?
I have experience with Google Cloud for about two years now.
What do I think about the stability of the solution?
It is extremely stable. I have no negative feedback and no complaints.
What do I think about the scalability of the solution?
Google Cloud is very scalable. The use of Docker and Kubernetes has really made it extremely scalable. Google's implementation of Kubernetes is excellent.
At this stage mainly we have developers and dev-ops using the product and it is a team of about 25 guys. We could expand that at any time.
How was the initial setup?
The initial setup is somewhat more complicated than competing products. I was not directly involved in that capacity so I can not provide details. But also complexity sometimes leads to opportunity as far as customizing performance. The people who are working with the product directly like the ability to fine-tune more than they want simplicity.
Which other solutions did I evaluate?
Initially, I was just doing research. I was keeping an open mind and looking at all of the possibilities. I do not think it is quite right to call it "evaluate" when you just do a feasibility study. We did take a closer look at a few solutions like Azure, Heroku, and Google Cloud. We dabbled a little bit with some of them. We eliminated Azure because we were concerned about the support for Mongo DB which is part of our technology stack. Obviously Azure has changed a lot since.
We trimmed that group to Heroku and Google Cloud which are technically both platforms of high-quality. Heroku is easier to deal with. Using Google Cloud, you have to build a bit of experience with the product because it is not easy if you do not understand how to do things. Heroku makes it a lot easier for you.
The reason we went with Google Cloud had to do with two things. Number one was cost, and number two is that Google supported everything we use. We had to control the costs initially, so Heroku was pretty much out the door almost immediately. It was a competitive product but it was too expensive. An end-user would not know where a platform is hosted, and they would not care. For an end-user, they go on your website or on your SaaS platform and there is no difference in the experience whether you are hosted with Google or Heroku or AWS. It makes no sense for them to worry about that. But the cost ends up being an important component of the decision for the service company.
I think the point is that it is very difficult for companies these days to decide between Heroku, Azure and Google Cloud. They all have data centers in the right places in the UK. There is very little that differentiates any of them. Heroku obviously stands out because they are a very stable platform and they do all the hard work for you. If you do not have the expertise to go with a less expensive more labor-intensive solution, then you would go with Heroku and pay more.
We have a development center in Manila with very experienced guys and they love Google Cloud. It gives them everything they need and everything that is required for a big, fast platform — like the ability to use clustering. I think all of the solutions support Java and ATC (Advanced Analytics Technology). But we have not had any issues since we started on Google Cloud, so we are happy with the direction we have taken.
What other advice do I have?
The lesson I learned from adopting Google Cloud is that you should do more training before you commit to it.
On a scale from one to ten where one is the worst and ten is the best, I would rate Google Cloud as an eight-out-of-ten. You can not have a perfect platform. There is always room for improvement and something to add.
That rating is really because of the feedback I get from the team. I get good feedback from the guys. But it is not really fair of me to give any product a ten if I am not more intimate with it in daily use. I could just as well give it a one if I were totally ignorant of the product, but that would not mean anything.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at BORN Group
Helps with HIPAA compliance approval in health insurance companies, but does not have many build pipelines
Pros and Cons
- "We worked with Google Cloud to ensure HIPAA compliance approval in health insurance companies."
- "Google Cloud does not have many build pipelines like Azure does."
What is our primary use case?
We worked with Google Cloud to ensure HIPAA compliance approval in health insurance companies. At that moment, Azure didn't have those HIPAA compliances. When considering a solution, we have to see which one is compatible with that region and has everything.
What is most valuable?
We worked with Google Cloud to ensure HIPAA compliance approval in health insurance companies.
What needs improvement?
Google Cloud doesn't have Mac machines, but AWS and Azure Clouds have them. Google Cloud does not have many build pipelines like Azure does.
For how long have I used the solution?
I have been using Google Cloud for three years.
How are customer service and support?
I am satisfied with the solution’s technical support. From a learning perspective, I rate the solution's support an eight out of ten. I have gone through its learning, which is good, and become an architect. I have written emails to the support team and always got answers within two to three working days. Whenever I asked them questions, I always got the answers.
How would you rate customer service and support?
Positive
How was the initial setup?
I did not find the solution's configuration to be very difficult. Since I know how to set up all the processes immediately, I can configure and set up Google Cloud within hours or days.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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