Try our new research platform with insights from 80,000+ expert users
reviewer1245939 - PeerSpot reviewer
Works at a insurance company with 201-500 employees
Real User
Dec 8, 2019
Easy to set up and the ability to recover in minutes gives us peace of mind
Pros and Cons
  • "We are in the process of switching over our production data center and Zerto has been a true time-saver that has cost us zero downtime."
  • "The setup process is time-consuming."

What is our primary use case?

We use Zerto to keep a replica copy of the core servers we have running at our backup site. In the case of an outage, we are able to flip over to our backup location. Zerto keeps these servers up to date within seconds and in the case of an outage at our core data center, we can flip over services with little to no data loss.

How has it helped my organization?

Mostly what Zerto gives us is peace of mind. 

We do the normal backups and that data gets stored offsite, but unlike backups, Zerto gives us the ability to be back up and running within minutes on a copy of our servers that is an identical copy of what is no longer accessible.

What is most valuable?

The features we found most valuable is site-to-site replication. This is what we purchased the product for and what we use it primarily for. We are in the process of switching over our production data center and Zerto has been a true time-saver that has cost us zero downtime.

What needs improvement?


Some features are not up to what we need, although we have found alternatives and aren't really looking for Zerto to handle those items today.

The setup process is time-consuming.


Buyer's Guide
HPE Zerto Software
January 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Zerto for around four years.

What do I think about the stability of the solution?

With its built-in notifications and reporting, Zerto will alert you if there is anything wrong before it can become a problem.

What do I think about the scalability of the solution?

Zerto works for one or one thousand machines and scaling out is an easy process. Zerto also seems to better support the major cloud vendors, with updates as well.

How are customer service and support?

Zerto technical support has been very responsive and has always been able to help. They are available 24x7 and always have someone to contact you right away.

Which solution did I use previously and why did I switch?

Prior to using Zerto, we were using VMware's SRS. It was not keeping a close enough copy of our servers.

How was the initial setup?

The initial setup was very straightforward, but also a lot of information was needed. A fair bit of time was spent setting things up, but it was really just time-consuming. There was nothing that needed to be done by the vendor.

As far as setup and maintenance are concerned, you need to be sure to set it up properly, test it, and occasionally perform updates. For the most part, once it is in place it is pretty hands-off.

What about the implementation team?

We implemented with the help of Zerto, who was very helpful in explaining the process and how everything works.

What's my experience with pricing, setup cost, and licensing?

Zerto is not cheap but is an invaluable asset.

If you have the need for what Zerto can do for you then the cost really isn't a factor.

Which other solutions did I evaluate?

We only had experience with VMware's product and didn't know of anything other than Zerto. Once we tried the product we were hooked and never had a reason to look at anything else.

What other advice do I have?

When we implemented Zerto, we only utilized some of the features. This was mostly because of our needs at the time and partially because the other parts were not up to what we needed. They have since greatly improved on these parts, like the backups features, but we aren't really looking for Zerto to handle those items today.

We have never regretted implementing Zerto and I would not trade it for any other product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rodney Carlson - PeerSpot reviewer
Rodney CarlsonSystem Analyst at a financial services firm with 501-1,000 employees
Real User

Good/accurate review of the product. As a fellow Zerto user, I concur with the findings.

PeerSpot user
Manager, Infrastructure at a healthcare company with 5,001-10,000 employees
Real User
Nov 24, 2019
Easy to set up and configure, flexible, and gives us peace of mind for our critical applications
Pros and Cons
  • "The most valuable feature of Zerto is its overall flexibility, where it can be used for standard DR or you can also use it for server migrations, data center consolidations, etc."
  • "I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM."

What is our primary use case?

We use Zerto for disaster recovery of our tier 1 applications from our primary data center to our secondary data center. We have also used Zerto to successfully perform server migrations from one site to another for data center moves and company acquisitions.

Our administrators love the product and it has been proven to be easier to use than VMware SRM which we were using before going with Zerto.

How has it helped my organization?

Zerto has given us the peace of mind to know that we have full DR protection for our critical applications.

Zerto is relatively easy to set up and administer.

We were able to create runbooks within Zerto to help with DR failovers, and testing DR failovers is pretty easy as well.

We used to use VMware SRM and it was very cumbersome to add in new virtual machines or storage volumes because they would basically "break" the SRM protection groups that were already out there. With Zerto, it takes on new additions to protection groups much easier and it saves our admins a lot of time having to care and feed it.

What is most valuable?

The most valuable feature of Zerto is its overall flexibility, where it can be used for standard DR or you can also use it for server migrations, data center consolidations, etc. You can also use it for data protection and physical to virtual migrations as well.

It is kind of a swiss-army knife.

What needs improvement?

I can't think of any major areas of improvement with Zerto. Make sure that they are building in cloud-friendly features in future releases because a lot of enterprises are starting to move workloads to the cloud and are seriously considering doing DR to the cloud as well. Our company may be moving in that direction also.

I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM.

For how long have I used the solution?

We have been using Zerto for four Years.

What do I think about the stability of the solution?

Zerto has been rock solid for us in terms of stability.

What do I think about the scalability of the solution?

The scalability of Zerto seems to be ok. This will depend on the size of your environment and how often you need your data replicated for BCP and SLAs.

How are customer service and technical support?

Zerto customer service has been great so far. No complaints!

Which solution did I use previously and why did I switch?

We used to use VMware SRM and we switched to Zerto because it is less expensive and easier to administer.

How was the initial setup?

The initial setup of Zerto was very straight forward. The rest of the configuration will be as complex as your environment's DR needs and application stacks are.

What about the implementation team?

We had an engineer from Zerto help us with the installation and initial configuration for thirty days.

What's my experience with pricing, setup cost, and licensing?

It is good to do a full Disaster Recovery plan for your organization and doing a BCP plan as well. You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy, etc.

Which other solutions did I evaluate?

We only baked off VMware SRM and Zerto.

What other advice do I have?

It is good to implement a proof of concept of Zerto to test it out. I highly recommend it for data center moves.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE Zerto Software
January 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer1226331 - PeerSpot reviewer
Works at a wholesaler/distributor with 10,001+ employees
Real User
Nov 24, 2019
Simplifies our multi-target replication from remote locations that lack redundancy
Pros and Cons
  • "We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver."
  • "The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."

What is our primary use case?

We use Zerto at our remote locations as a backup solution in environments where we don't have the infrastructure for redundancy. It allows us to use two HPE DL380 servers as stand-alone VMware hosts and replicate the VMs without needing shared storage.

How has it helped my organization?

Using Zerto, we are able to replicate / backup our VMs and between servers and locations, without the need for shared storage, which provides redundancy in case of hardware failure.  We are able to fail the VMs over to the secondary host, which also allows us to patch or repair hardware without extended downtime. 

What is most valuable?

We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver.

What needs improvement?

The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced.

The need for a VM to be spun up on every host is challenging. In our remote locations, it's not a big issue, but as we look to use that in our main data center where we have hundreds of hosts, it becomes more daunting.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

In the six months that we have used it, we have not had any issues.

What do I think about the scalability of the solution?

So far, it looks like it should scale to our entire environment of over three thousand VMs.

Which solution did I use previously and why did I switch?

Prior to this solution, we use to use SRM. We were looking to switch because SRM continues to be troublesome and requires a select combination of drivers and versions across the environment to work correctly.

How was the initial setup?

This initial setup was pretty straightforward with the exception of needing a VM on every single host.

What's my experience with pricing, setup cost, and licensing?

The cost per VM is a bit high.

Which other solutions did I evaluate?

We also looked at RapidDR from HPE but it only works on our HPE SimpliVity servers and not across all of our hardware.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Sr. System Engineer at a non-tech company with 501-1,000 employees
Real User
Oct 22, 2019
Easy to use, zero RPO/RTO helps us with financial and IT audits, good technical support
Pros and Cons
  • "The ease of failover and test environments has proven invaluable."
  • "I would like to see better notifications when the sync is off for an extended length of time."

What is our primary use case?

We primarily use Zerto for our critical applications and infrastructure to allow immediate failover at our DR site. We licensed our critical applications and database servers and standard backup the rest. In order to increase uptime, we replicate our entire Active Directory infrastructure as well.

How has it helped my organization?

We are able to pass many financial and IT audits because we have a solid system in place with zero RPO/RTO. Furthermore, we can train almost any tech or engineer on the process of flipping to the offsite primary. The button and some minor DNS changes and we are up and running.

What is most valuable?

The ease of failover and test environments has proven invaluable. It is literally as easy as pushing a button to flip to a contained test environment for staging roll-outs or verifying backup integrity. The upgrade process initially was tedious, making sure every VM host got updated separately, but now it is streamlined and a breeze.

What needs improvement?

I would like to see better notifications when the sync is off for an extended length of time.  There is nothing worst then going to do an upgrade or test a restore and realizing some of the VPGs need to be fixed because their journal is too small causing bitmap syncing to be off.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

Stability is tied to the latency of your offsite DR.

What do I think about the scalability of the solution?

The scalability is directly correlated to your storage and compute. More licensing as you grow is all you need.

How are customer service and technical support?

The technical support for this solution is great. Every time I have had an issue, I get a real person, quickly, who remotely takes over and repairs the issue.

Which solution did I use previously and why did I switch?

We were using RecoverPoint by Dell EMC prior to this solution. We switched because it was extremely cumbersome and far from streamlined during failover.

How was the initial setup?

The initial setup of this solution is straightforward. It's literally an install button and then next, next, next... 

What about the implementation team?

Zerto assisted us with the deployment.

What was our ROI?

Have not had to failover often but the ability to test product upgrades has been invaluable.

What's my experience with pricing, setup cost, and licensing?

The cost is not dirt cheap but also is not terrible.

Which other solutions did I evaluate?

We thought about VMware Orchestration.

What other advice do I have?

If you are looking for an extremely easy solution to implement and is highly effective then this is your baby.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1199877 - PeerSpot reviewer
Works at a educational organization with 11-50 employees
Real User
Oct 3, 2019
Instant data rollback, self-healing, and good reporting
Pros and Cons
  • "I really like how you can test the failover as often as you need."
  • "I think Zerto could do better with size planning because it would be nice to analyze a server for a week and give an estimate on sizing the Journal."

What is our primary use case?

We use Zerto to protect our staff information against ransomware and is outlined in our disaster recovery plan. We have a DR site that we failover to if anything happens at our primary data center. We have only our core services, that we could not live without, being protected.

How has it helped my organization?

It is very easy to use. Almost anyone in our IT team can manage it after not using it for months at a time. As the DR strategist here, I like that. I enjoy having a fast way to bring a server back up. It will take me longer to get to my desk and log into everything than it will to actually complete the failover. 

What is most valuable?

I really like how you can test the failover as often as you need.

The reports it generates are very good at showing our protection state.

It is self-healing in case I mess up on something and need to re-sync. When you are protecting Terabytes of data, this comes in handy.

What needs improvement?

I think Zerto could do better with size planning because it would be nice to analyze a server for a week and give an estimate on sizing the Journal. I find myself estimating too high.

It would be nice if I had an option to dynamically restore to any host in a cluster. Right now, if we have multiple things happen and the main host is down it will not work. 

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the scalability of the solution?

We are only using a fraction of what it can do. If you add the backup function it scales very largely. I could see a hospital really finding this product useful.

How are customer service and technical support?

My first experience with technical support was not good at all. In the last few years, it has improved quite a bit. 

Which solution did I use previously and why did I switch?

Prior to this solution, we used storage mirroring and DFS syncing. Our old way used far too much storage. Zerto compresses the data well. 

How was the initial setup?

The initial setup of this solution is very straightforward. We were making initial syncs in forty-five minutes. 

What about the implementation team?

We did both, with most over the phone. Their expertise was fine. I didn't in any way feel like I was not getting my questions answered. 

What was our ROI?

Our ROI happened in nine seconds.

What's my experience with pricing, setup cost, and licensing?

I don't remember it being cheap. We started out slow, which was a good call. We found that in an event that was massive enough to cause an entire cluster to go offline we would be happy with our core services up and running.

Which other solutions did I evaluate?

At the time, Zerto was the only product doing this so easily. It might still be.

What other advice do I have?

Don't underestimate how good it feels to rollback data instantly. It makes me look like a Wizzard at my desk. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer762012 - PeerSpot reviewer
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
Real User
Top 20
Sep 13, 2019
Fast replication and recovery, and the mobile app is great
Pros and Cons
  • "The ability to perform DR testing to ensure data integrity is critical."
  • "Increased granularity in how long to keep the journal would be nice."

What is our primary use case?

We primarily use this solution for disaster recovery. The initial sync was from Pure to Compellent, and DR with disparate storage was great. Once we identified our critical servers, vetted the Live and Test Failover, and got the necessary configuration at our DR site, we are now able to perform tests in a safe bubble.

How has it helped my organization?

This solution is an integral part of our DR plan. The data and servers we needed are protected in a group as I need them. Changing or adding servers is easy and fast. The ability to protect resources that are in hurricane zones has been fantastic. Being able to safely perform DR testing remotely has enabled us to meet DR goals that were put in place. The first DR test with everyone in a room was fun, as everyone who hadn't seen it was amazed at how fast a server can come online.

What is most valuable?

The replication has been outstanding, it was three times as fast as initial Compellent replication. The ability to copy new data and protect new servers without a significant delay in getting the data is very valuable.

The ability to perform DR testing to ensure data integrity is critical.

The mobile app is great.

What needs improvement?

Increased granularity in how long to keep the journal would be nice, currently you can only do hourly up to 1 day, after that it is only daily.  The ability to test failover for a single VM in a VPG would be beneficial for testing purposes.  Currently alerts come from both replication managers at times, creating a lot of alerts; reducing those would be good.


For how long have I used the solution?

We have been using this solution for just under two years.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

Setup is really easy and quick. Make sure that you have your desired networking for replication and testing in place.

What's my experience with pricing, setup cost, and licensing?

You are getting what you pay for, as this is a solution that requires minimal management after it is configured.

Which other solutions did I evaluate?

We did not evaluate other options that are worth noting.

EMC was too expensive and everything else was tied to the storage vendor.

What other advice do I have?

It has been a great purchase, and we have no regrets.

Not much can be improved in this solution as it has performed to what we had hoped and has the features we currently desire.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Operations Engineer at a healthcare company with 1,001-5,000 employees
Real User
Sep 3, 2019
DR-site VM activation allows for immediate crash recovery
Pros and Cons
  • "The ability to have a RPO of seconds has enabled us to restore data to just before an incident has occurred, which certainly saves a lot of time and money."
  • "We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time."

What is our primary use case?

Our primary use for this solution is DR Replication to a separate data centre. We use VMware at both sites. We're currently replicating around eighty VMs from our primary data centre in London to our secondary data centre in Beccles. Most of these are SQL servers with the VSS agent installed.

How has it helped my organization?

We now have the ability to activate replicated VMs at our DR site within minutes of something happening to our primary data centre. The ability to have a RPO of seconds has enabled us to restore data to just before an incident has occurred, which certainly saves a lot of time and money.

What is most valuable?

The most valuable features of this solution are its ease of use and simple setup.

The ability to do a test failover to an isolated environment has been very useful, as this allows us to test servers without any implications to our live environment.

The dashboard is very clear and concise, showing any problems in different colours.

What needs improvement?

The VSS agent setup and configuration does seem to be a bit clunky compared to the rest of the software. We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time.

For how long have I used the solution?

I have been using this solution for four years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT at a marketing services firm with 51-200 employees
Real User
Aug 22, 2019
A user-friendly solution for secure, off-site disaster recovery
Pros and Cons
  • "We now have the ability to replicate critical data to a secure, off-site location that can be brought back in seconds if needed."
  • "The email alerts can be excessive, so better control over frequency or resolution may be a worthwhile improvement."

What is our primary use case?

We primarily use this solution for Replication and Disaster Recovery.

How has it helped my organization?

We now have the ability to replicate critical data to a secure, off-site location that can be brought back in seconds if needed.

What is most valuable?

The dashboard is very user-friendly and easy to navigate.

What needs improvement?

The email alerts can be excessive, so better control over frequency or resolution may be a worthwhile improvement.

For how long have I used the solution?

We have been using this solution for between one and two years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.