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it_user6492 - PeerSpot reviewer
Cloud Architect at a tech services company with 11-50 employees
Consultant
Aug 6, 2017
We have helped several customers implement their Disaster Recovery Plans more easily than before, thanks to the independence of hardware that the product provides

What is most valuable?

There are two main features which I consider to be the greatest value of the product: The ability to replicate without using snapshots and the journaling capabilities.

How has it helped my organization?

We have been able to implement a DRaaS product based on Zerto Virtual Replication.

Also, we have helped several customers implement their Disaster Recovery Plans more easily than before, thanks to the independence of hardware that the product provides.

What needs improvement?

Monitoring and integration, like a management pack for vRealize Operations Manager.

For how long have I used the solution?

Around four years.

Buyer's Guide
HPE Zerto Software
January 2026
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What do I think about the stability of the solution?

No, the product is very easy to install and very stable once setup is complete.

What do I think about the scalability of the solution?

No, the product is very easy to scale and can support a large infrastructure.

How are customer service and support?

Very good, they respond quickly and accurately.

Which solution did I use previously and why did I switch?

Multiple solutions, and we switched because they all required snapshots.

How was the initial setup?

Very straightforward, the installation and setup are very simple, and we even had assistance from technical support to accomplish it.

What's my experience with pricing, setup cost, and licensing?

Honestly, I'm not well informed in terms of pricing and licensing. My interaction with the product is 100% technical, in terms of architecture, implementation, and operation.

Which other solutions did I evaluate?

Multiple solutions, like Veeam, VMware SRM + ABR.

What other advice do I have?

It's very easy to set up a lab or a PoC to test it. I would recommend doing that because you will be able to see the real value of the product in a very short term.

Disclosure: My company has a business relationship with this vendor other than being a customer. The company is a Partner in Colombia.
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PeerSpot user
Leader in Advanced Services department at a tech services company
Consultant
Jul 28, 2017
Some of the valuable features are journal, consistency groups, and resiliency
Pros and Cons
  • "Consistency Groups: If you replicate groups of VMs, then during failover, all of the VMs in groups are failed over to the exact same point in time."
  • "I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."

What is most valuable?

  • Journal: ZVR uses a journal of history changes. Whenever you need to failover a VM or group of VMs, you have the ability to choose a Point in Time to which those replicas should be switched. For instance, if a disaster occurs at 10:05:00, you can failover with replicas to 10:04:55.
  • Consistency Groups: If you replicate groups of VMs, then during failover, all of the VMs in groups are failed over to the exact same point in time.
  • Resiliency: ZVR is resilient to Zerto infrastructure component restarts and loss of connection between sites which are automatically handled. The ZVR is very lightweight it doesn't use snapshots and has close to zero impact on production VMs and many others. It lets you get your files from Windows based VMs without failing over to replica VMs.

How has it helped my organization?

Before ZVR, we had many limitations in case of protecting production VMs during working hours. This primarily came from frequent VM snapshots impacting users. ZVR lets us protect our VMs without any impact upon users and greatly improved our RPOs from hours to seconds.

What needs improvement?

I would like to see a couple of details regarding awareness of VM events coming outside of ZVR. This could be a user reverting VM back to an older snapshot, which can sometimes screw up the replica, but nothing major besides it is affected.

For how long have I used the solution?

We have used this solution for over three years.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

ZVR can handle thousands of VMs, so there were issues with scalability here.

How are customer service and technical support?

Support is very quick in their response time and most of issues are solved in a matter of hours.

Which solution did I use previously and why did I switch?

We were using Veeam Replication which is based on snapshots. However, ZVR has no snaphosts, zero impact on production, and improves RPOs seamlessly.

How was the initial setup?

The initial setup was very straightforward and can be done in less than one hour. You can then start replicating between two sites.

What about the implementation team?

We did the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs.

Which other solutions did I evaluate?

Before ZVR, I evaluated Veeam Replication, vSphere Replication, and RecoverPoint for VMs.

What other advice do I have?

If you need to replicate your VMs with RPOs of seconds, then Zerto is certainly the way to go.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a business partner of Zerto.
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Buyer's Guide
HPE Zerto Software
January 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Infrastructure Expert at a pharma/biotech company with 1,001-5,000 employees
Real User
Leaderboard
Jul 27, 2017
Has a simple process to protect or migrate a virtual workload.
Pros and Cons
  • "It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome."
  • "Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site."

What is most valuable?

There are many valuable features. However, the one that sticks out the most is the simplicity of the process to protect or migrate a virtual workload.

It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome.

How has it helped my organization?

Zerto has changed how we think about protecting virtual workloads. It has enabled us to think about real time protection with full replication that provides checkpoints every few seconds and enables quick (< 10min) recovery times.

What needs improvement?

Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site. This is good stuff.

For how long have I used the solution?

We have been using the product for more than two years.

What do I think about the stability of the solution?

Zerto is stable and works as expected.

What do I think about the scalability of the solution?

Zerto scales as you scale your virtual environments. It simply and quickly protects virtual workloads.

How are customer service and technical support?

Zerto’s support is good. They are quick to contact you back and get working on any issue. This is hard to get from other vendors.

Which solution did I use previously and why did I switch?

I have been performing DR/migrations/replication for over 15 years. I changed during a bake-off of different products based on:

  • Speed to setup and run
  • Low to no dependencies
  • Simple to use (easy to operationalize)

Zerto simply is the tool for protecting any virtual workload. I have set up and protected:

  • DBs (DB2, SQL, Oracle)
  • Many apps (Wintel and Linux)
  • Virtual appliances.

It is extremely simple to set up and use.

How was the initial setup?

The Zerto setup was straightforward. It is one of the simplest tools I have ever deployed to protect virtual workloads. It works hand in hand with VMware features such as DRS/HA, so there is no issue when your workload moves around.

What's my experience with pricing, setup cost, and licensing?

Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical.

Which other solutions did I evaluate?

We evaluated PlateSpin, Recover Point/Recover Point 4 VMs, VMW SRM, Veeam, and VMW converter.

What other advice do I have?

Put it in place as it will become your default tool for VM protection and replication, hands down!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user704025 - PeerSpot reviewer
Lead Infrastructure Architect at a tech services company with 10,001+ employees
Real User
Jul 17, 2017
Has a significant impact on moving the data center across various sites with perfection
Pros and Cons
  • "Failing over the VM without removing/touching the production VM from inventory is also an important feature."
  • "There is a need to allow the source vCenter Inventory to be imported with a single click."

What is most valuable?

The Clone Virtual Protection Group does not impact the production virtual protection group which is the most valuable feature.

Failing over the VM without removing/touching the production VM from inventory is also an important feature.

How has it helped my organization?

This product has a significant impact on moving the data center across various sites with perfection.

What needs improvement?

There is a need to allow the source vCenter Inventory to be imported with a single click.

What I meant by one click vCenter is that there is no current option to migrate a vCenter logical cluster as a whole. You can only migrate individual VMs only by adding them into a VPG (Virtual Protection Group). You can failover multiple VMs after adding them into VPG.

For how long have I used the solution?

I have used this solution for over three years.

What do I think about the stability of the solution?

There were no stability issues, it is one of the most stable software out there.

What do I think about the scalability of the solution?

There were no scalability issues, it is very simple and easy to deploy/scale.

How are customer service and technical support?

The technical support is amazing, i.e., if you purchase the premium support. They respond within minutes, it is a very professional technical support team.

Which solution did I use previously and why did I switch?

I have used a different solution. It was more complex and full of bugs, so that was the main reason that we switched to this product.

How was the initial setup?

The setup was very straightforward. Anyone can do it!

What's my experience with pricing, setup cost, and licensing?

Pricing depends on your future growth. Start small and then scale up.

Which other solutions did I evaluate?

We looked at another solution namely the VMware SRM solution, it is the recovery point for virtual machines.

What other advice do I have?

Just buy it with eyes closed, no requirements are needed. It works with various VMware versions.

This is the most amazing hypervisor-based replication that I have ever used.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
CTO at a tech services company with 51-200 employees
Consultant
Top 20
Mar 14, 2017
We like the replication at the hypervisor level.

What is most valuable?

Replication at the hypervisor level. We’re a cloud Service Provider, and any solution relying on a specific storage vendor's functionality is a show stopper for us.

How has it helped my organization?

We can set up Disaster Recovery environments for our customers in a matter of minutes.

What needs improvement?

I hope that in the future the product will offer integrated encryption functionalities, so that the VPN setup between protected and protection site can become optional.

For how long have I used the solution?

I've been using it for four years.

What was my experience with deployment of the solution?

Assuming that you comply with the minimum requirements specified in their documentation, there should be no problems with deployment which is very straightforward.

What do I think about the stability of the solution?

We have never encountered problems with the stability.

What do I think about the scalability of the solution?

Zerto scales very well.

How are customer service and technical support?

Customer Service:

10+

Technical Support:

11 on a scale from 0 to 10, probably the best technical support amongst the vendors I'm working with.

Which solution did I use previously and why did I switch?

Yes, complexity and cost.

How was the initial setup?

Very straightforward and simple setup.

What about the implementation team?

We always do the implementation in-house for our customers. The vendor always kindly provides one of their engineers to perform a post-installation check.

What's my experience with pricing, setup cost, and licensing?

We sell on a per-use basis and pay using the same model.

Which other solutions did I evaluate?

When we started using the product, it was pretty unique. Since then, we have evaluated some competitors but still there’s no match.

Disclosure: My company has a business relationship with this vendor other than being a customer. We’re a partner in the Service Provider’s program
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it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at a tech services company with 51-200 employees
Real User

What distinguishes their Customer Support from those you've experienced with other solutions/providers?

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Server\Storage Administrator at a manufacturing company with 501-1,000 employees
Real User
Top 20Leaderboard
Jan 31, 2017
The fact the you can group and configure various boot orders, with time delays is a valuable feature.

What is most valuable?

After working with the product for about 6 months, the fact that you cannot only replicate virtual machines to another location, but the fact the you can group and configure various boot orders, with time delays is a valuable feature. There is also the ability to change the networking properties such as the IP and MAC addresses, DNS entries, and other options.

How has it helped my organization?

At this point we are not fully using the product for disaster recovery due to the fact we are not 100% virtualized. The hope is that within the next two years, it will greatly simplify our DR testing since there is a "failover test" option. This allows the systems to be brought up in an isolated bubble for testing. It will also allow all of the restores to be synchronized to the same time.

What needs improvement?

The one area I see a need for improvement is supposedly on the roadmap, which is to be able to replicate to multiple locations.

For how long have I used the solution?

6 months.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

The account representative have always been helpful, even offering to get a product engineer on the phone to assist with configuration items if needed.

Technical Support:

I have only had to contact technical support once and in that issue they responded very quickly and had the issued resolved with an hour.

Which solution did I use previously and why did I switch?

There was a small RecoverPoint with SRM configuration, but it was difficult to manage and keep updated.

How was the initial setup?

The deployment was very straight forward. A small plugin called a VRA is installed on each host. This keeps track of the virtual machines. Then, there is a dedicated virtual machine that runs the Zerto Virtual Manager (ZVM). This is provides the web management interface and monitors the VRA's. This is also where all configuration and updates are performed. The menus do a great job in guiding you through the configuration of the protection groups.

What about the implementation team?

The deployment was done in-house with the assistance of an implementation engineer over a web session.

What was our ROI?

An exact dollar ROI has not been calculated. The largest gain will be seen in man hours used for DR testing as well as the management of backups and recovery. This will turn what is now a very manual process into a fully automated recovery.

What's my experience with pricing, setup cost, and licensing?

If you are planning on using this with a hyper-converged appliance running anything other than VMware, you may want to verify compatibility. On many of them, they are only compatible with VMware running, although they are adding other hypervisors. At the time of this writing, according to Zerto, they are not compatible with Simplivity at all.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Sr System Admin at a consumer goods company with 1,001-5,000 employees
Vendor
Aug 21, 2016
Allows us to to replicate our critical application servers with a sub 5 min RPO.

Improvements to My Organization:

Zerto allow us to to replicate our critical application servers with a sub 5 min RPO. Before Zerto we would restore from tape backup. 

Also, the testing recovery in an isolated environment allows us to test recovery any time we need to.

Room for Improvement:

I would like to have automated load balancing of the ZVM's at the target site. Each ESX server needs to have  ZVM system to replicate the VM's. At the target site if you need to take one of the ZVM's offline at the target site you need to manually change the VM's using the ZVM. I would like this to be automated. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at a tech services company with 51-200 employees
Real User

How would automated load balancing affect your results?

PeerSpot user
Independant IT Consultant at a tech consulting company with 51-200 employees
Consultant
Aug 12, 2016
Truly simple data replication.

Valuable Features

ZVR is very simple to setup and administer. Out of the box it just works and allows me to set my replication source and destinations and nearly forget it. Our RPOs are generally 5 seconds on a replicated base of 4Tb so we have only a very small data loss in the event of needing to recover.

Now that v4.5 has been released, I have the ability to recover individual files in the event of accidental deletion or even encryption by Ransomware. This ensures that data is easily recovered no matter when it is deleted, ensuring that files that have been created and deleted in the same day and prior to backup are recoverable easily.

And, perhaps more importantly, out of the box ZVR allows me to test the failover whenever I want to verify that my systems can come up as expected.

Use of Solution

I have been a user of Zerto Virtual Replication for 1 year.

Customer Service and Technical Support

Technical Support at ZVR is very good. Any calls are promptly responded to and dealt with to resolution. The support personnel are very knowledgeable on the product.

Initial Setup

Initial setup is very straight forward. You simply create a group and populate your machines into the group, select a destination and voila ZVR does the rest.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.