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Infor LN pros and cons

Vendor: Infor
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Infor LN offers a comprehensive bundle with effective project, document, and application management, alongside excellent collaboration and customization options.
It excels in manufacturing, particularly in costing and handling complex operations with up to 2,500 components, making it suitable for large-scale discrete manufacturing.
Infor LN's integrated capabilities, including strong sales, purchase, warehousing, and logistics order management, provide businesses with valuable insights across different process streams through dashboards.
Compatibility and cost-effectiveness are highlights, offering a competitive alternative to other ERP systems like SAP, especially for mid-sized and big companies.
With features like advanced material and predictive planning, excellent support, and cost savings, Infor LN is robust for international and inter-company business operations.

CONS

Infor LN needs to incorporate more automation processes like RPA and utilize machine learning in IoT.
Training for Infor LN is complex, requiring users to undergo specific company training.
The finance model lacks strong reporting functionality, with room for improvement.
Infor LN's planning functionality does not support comprehensive SKU planning and requires delving into individual item details.
Customer support from Infor LN often prioritizes ticket closure over resolving issues adequately.
 

Infor LN Pros review quotes

it_user215847 - PeerSpot reviewer
Director of Enterprise Applications at a computer software company with 51-200 employees
Mar 30, 2015
The product is highly scalable but setup is a bit complicated.
it_user359373 - PeerSpot reviewer
Lead Business Analyst at a tech services company with 10,001+ employees
Jan 5, 2016
With Infor LN, many of the processes have been streamlined because it has a central repository of all the data.
KK
Director- ERP Consulting at a tech services company with 51-200 employees
Feb 26, 2017
Support for Core ERP is extremely good.
Learn what your peers think about Infor LN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user116601 - PeerSpot reviewer
Information Systems Manager at a manufacturing company with 501-1,000 employees
Feb 27, 2017
An integrated environment with the product configurator, MRP and multicurrency capabilities provided better insights to manage the company instead of ad-hoc operational maneuvers.
it_user620601 - PeerSpot reviewer
ERP Consultant at a tech services company with 51-200 employees
Mar 5, 2017
The ability to customize and add functionality is a great tool to adapt the ERP to clients, independently of the country or countries where the ERP is implemented.
Sanjay Patankar - PeerSpot reviewer
General Manager at Godrej & Boyce Mfg. Co. Ltd.
Feb 8, 2021
It's not too hard to handle the initial setup.
it_user1675557 - PeerSpot reviewer
Salutation Architect at a tech vendor with 1-10 employees
Sep 20, 2021
LN is definitely a stable product. It's number one on Gartner's four quadrants.
reviewer1721412 - PeerSpot reviewer
Developer at a educational organization with 201-500 employees
Nov 22, 2021
We have definitely seen a return on our investment with the product.
AE
CIO at AITEK
Jan 5, 2022
The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized.
reviewer1272636 - PeerSpot reviewer
Business Development Manager at a computer software company with 51-200 employees
Feb 16, 2022
Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good.
 

Infor LN Cons review quotes

it_user215847 - PeerSpot reviewer
Director of Enterprise Applications at a computer software company with 51-200 employees
Mar 30, 2015
Q/A of the product is not up to expectations Users are forced to test the software during implementation
it_user359373 - PeerSpot reviewer
Lead Business Analyst at a tech services company with 10,001+ employees
Jan 5, 2016
The User Interface needs to be more user friendly with a sleeker design and the industry best practice processes needs to be implemented.
KK
Director- ERP Consulting at a tech services company with 51-200 employees
Feb 26, 2017
The following need improvement: Standard beautiful looking reports - most reports have too much content and often need to be customized for user friendly presentations.
Learn what your peers think about Infor LN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user116601 - PeerSpot reviewer
Information Systems Manager at a manufacturing company with 501-1,000 employees
Feb 27, 2017
My rating considers user experience, missing advanced scheduling and sequential product configurator.
it_user620601 - PeerSpot reviewer
ERP Consultant at a tech services company with 51-200 employees
Mar 5, 2017
Another point is the lack of user-friendly tools to create reports.
Sanjay Patankar - PeerSpot reviewer
General Manager at Godrej & Boyce Mfg. Co. Ltd.
Feb 8, 2021
The user interface needs to be improved.
it_user1675557 - PeerSpot reviewer
Salutation Architect at a tech vendor with 1-10 employees
Sep 20, 2021
While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things.
reviewer1721412 - PeerSpot reviewer
Developer at a educational organization with 201-500 employees
Nov 22, 2021
Only people who undergo training from the companies can learn about Infor products.
AE
CIO at AITEK
Jan 5, 2022
The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it.
reviewer1272636 - PeerSpot reviewer
Business Development Manager at a computer software company with 51-200 employees
Feb 16, 2022
From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc.