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Keap Reviews

Vendor: Keap
3.5 out of 5
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What is Keap?

Collect new leads with minimal effort

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Keap is the #112 ranked solution in top CRM solutions. PeerSpot users give Keap an average rating of 7.0 out of 10. Keap is most commonly compared to Zoho CRM: Keap vs Zoho CRM.
Buyer's Guide
CRM
March 2026
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Helped 884,933 peers since 2012

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Keap mindshare

As of March 2026, the mindshare of Keap in the CRM category stands at 0.3%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Keap0.3%
Microsoft Dynamics CRM2.6%
Salesforce Sales Cloud2.1%
Other95.0%
CRM
 
 
Key learnings from peers
Last updated Mar 25, 2026

Valuable Features

  • "We are currently implementing this tool and have high hopes for how it will drive drive lead generation and management."
  • "The marketing and sales automation aspects of Infusionsoft have proved very useful; now we're able to see exactly where our leads and conversions are coming from, and which campaigns are actually working."
  • "It can be used for recruiting, e-marketing, and information marketing, and is excellent if you already have a following or database and are looking to systemetize, integrate, and orchestrate communication to your clients."

Room for Improvement

  • "Would love to see the option to create required fields on the contact records."
  • "The CRM area isn't exactly robust, which isn't a problem for us as we pair Infusionsoft with vTiger to handle our CRM and sales/marketing automation needs."
  • "Fluent email campaign and shopping experience design. Even for the tech savvy, it takes a very logical mind to storyboard out the scenarios and to program it on the back-end."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our CRM Buyer's Guide for additional reliable information.

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Learn more about Keap

Collect leads consistently and seamlessly, using Keap’s powerful CRM, lead capture blueprints, landing page templates, and appointment setting.

Stay focused on what you’re good at

Keap’s personalized automations save you from distracting busy work, while still sounding and converting exactly like you.

Messages that your audience actually wants to read

Write emails and texts using Keap’s curated templates, send them to segmented lists in your CRM, and watch the results roll in.

Business stays business, personal stays personal

Keap Business Line gives you access to work calls and texts on your smartphone, while keeping your personal conversations separate.

Expert help as you grow

With Keap’s one-on-one coaching and strategic guidance, 24/7 support, and seamless migration services, you’ll have everything you need to be successful.

Keap was previously known as Infusionsoft.

Keap customers

Titin, Cleancorp Cleaning Service, LeftFoot Coaching Academy, Salon Success Strategies, Roeder Studios, Mint Social, Optibike, Select Photo-Graphics, Mosquito Squad of Greater DC, The Rocket Company, Blue Chip Athletic, Burleson Orthodontics, Presidential Pools, Blue Cow Creative Design & Production, Ptex Group

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Keap Reviews Summary
Author infoRatingReview Summary
Director of Operations at Armada CloudInfusionsoft's automation helps me track leads and effective campaigns, but its CRM lacks robustness. We pair it with vTiger for comprehensive CRM and sales/marketing needs.
QuickBase Consulting at a tech consulting company with 501-1,000 employees3.0I find this tool easy to use and hope it improves lead generation. I wish there were required fields for contact records and more custom field options on existing tabs.
Strategic Human Relations Leader at Michael Deaver Talent Management Coaching & Consulting4.0I've used it since 2008 for integrated marketing and sales, finding strong ROI and excellent support. Its powerful features offer robust tracking and WordPress integration, though designing campaigns requires a very logical mind.